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211 Illinois Helpline Adds Info for Caregivers

Posted on 11/30/24 by The AARP Bulletin

Overwhelming. Confusing. Lonely.

That’s how some Illinois caregivers described the often arduous process of finding long-term care services for their loved ones, according to an AARP study published earlier this year. A common theme among the 107 caregivers and older adults interviewed: wishing there were a central trusted source to guide them.

AARP Illinois is working to ensure the state’s 1.3 million family caregivers can find resources more easily. It is teaming up with United Way of Illinois in the Chicago area to train operators of the 211 helpline to provide information about caregiving resources.

For years, 211 Illinois has linked residents to local resources for finding food, getting help with rent and locating other essential services. Now, Chicago-area operators will also ask screening questions to help identify callers caring for an adult relative.

They will provide information such as how to get connected with respite care, in-home help and support groups. While the caregiver training is currently focused on the Chicago area, the aim is to expand to other parts of the state, says Courtney Hedderman, AARP Illinois’ senior associate state director.

AARP also advocated for the creation of a new online portal with resources for caregivers. Under a 2024 law, the portal will have information about long-term care programs, tools for developing caregiving plans, educational materials and direct contact details to help people connect with the right resources.

“When a family member is sitting in the emergency room, in the waiting room, and they’re Googling ... how can I get help, it could be a one-stop shop,” says Jean Bohnhoff, an AARP volunteer who pushed for the portal.

Essential information should be online by next year, with added resources available by July 1, 2027.

—David Lewellen

This story is provided by AARP Illinois. Visit the AARP Illinois page for more news, events, and programs affecting retirement, health care, and more.

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			<header><h1 class="article-headline">211 Illinois Helpline Adds Info for Caregivers</h1></header>	
						<div class="posted-on">
				Posted on 11/30/24 
				by <b>The AARP Bulletin</b>			</div>
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			<span class="blog-content"><p><div class="RichTextArticleBody">
    
        <div class="RichTextArticleBody-body"><p>Overwhelming. Confusing. Lonely.<br><br>That’s how some Illinois caregivers described the often arduous process of finding long-term care services for their loved ones, according to an <span class="Enhancement" ><span class="Enhancement-item"><a class="Link" href="https://www.aarp.org/pri/topics/ltss/family-caregiving/experiences-with-long-term-care.html" target="_blank" rel="noopener noreferrer">AARP study</a></span></span> published earlier this year. A common theme among the 107 caregivers and older adults interviewed: wishing there were a central trusted source to guide them.<br><br><span class="Enhancement" ><span class="Enhancement-item"><a class="Link" href="https://states.aarp.org/illinois/" target="_blank" rel="noopener noreferrer">AARP Illinois</a></span></span> is working to ensure the state’s 1.3 million family caregivers can find resources more easily. It is teaming up with United Way of Illinois in the Chicago area to train operators of the 211 helpline to provide information about caregiving resources.<br><br>For years, <span class="Enhancement" ><span class="Enhancement-item"><a class="Link" href="https://211illinois.org/" target="_blank" rel="noopener noreferrer">211 Illinois</a></span></span> has linked residents to local resources for finding food, getting help with rent and locating other essential services. Now, Chicago-area operators will also ask screening questions to help identify callers caring for an adult relative.<br><br>They will provide information such as how to get connected with respite care, in-home help and support groups. While the caregiver training is currently focused on the Chicago area, the aim is to expand to other parts of the state, says Courtney Hedderman, AARP Illinois’ senior associate state director.<br><br>AARP also advocated for the creation of a new online portal with resources for caregivers. Under a 2024 law, the portal will have information about long-term care programs, tools for developing caregiving plans, educational materials and direct contact details to help people connect with the right resources.<br><br>“When a family member is sitting in the emergency room, in the waiting room, and they’re Googling ... how can I get help, it could be a one-stop shop,” says Jean Bohnhoff, an AARP volunteer who pushed for the portal.<br><br>Essential information should be online by next year, with added resources available by July 1, 2027. <br><br><b>—David Lewellen</b></p></div>
    
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		<p><i>This story is provided by AARP Illinois. Visit the <a href="https://states.aarp.org/region/illinois/" target="_blank">AARP Illinois</a> page for more news, events, and programs affecting retirement, health care, and more.</i></p>
	
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			<header><h1 class="article-headline">211 Illinois Helpline Adds Info for Caregivers</h1></header>	
						<div class="posted-on">
				Posted on 11/30/24 
				by <b>The AARP Bulletin</b>			</div>
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        <div class="RichTextArticleBody-body"><p>Overwhelming. Confusing. Lonely.<br><br>That’s how some Illinois caregivers described the often arduous process of finding long-term care services for their loved ones, according to an <span class="Enhancement" ><span class="Enhancement-item"><a class="Link" href="https://www.aarp.org/pri/topics/ltss/family-caregiving/experiences-with-long-term-care.html" target="_blank" rel="noopener noreferrer">AARP study</a></span></span> published earlier this year. A common theme among the 107 caregivers and older adults interviewed: wishing there were a central trusted source to guide them.<br><br><span class="Enhancement" ><span class="Enhancement-item"><a class="Link" href="https://states.aarp.org/illinois/" target="_blank" rel="noopener noreferrer">AARP Illinois</a></span></span> is working to ensure the state’s 1.3 million family caregivers can find resources more easily. It is teaming up with United Way of Illinois in the Chicago area to train operators of the 211 helpline to provide information about caregiving resources.<br><br>For years, <span class="Enhancement" ><span class="Enhancement-item"><a class="Link" href="https://211illinois.org/" target="_blank" rel="noopener noreferrer">211 Illinois</a></span></span> has linked residents to local resources for finding food, getting help with rent and locating other essential services. Now, Chicago-area operators will also ask screening questions to help identify callers caring for an adult relative.<br><br>They will provide information such as how to get connected with respite care, in-home help and support groups. While the caregiver training is currently focused on the Chicago area, the aim is to expand to other parts of the state, says Courtney Hedderman, AARP Illinois’ senior associate state director.<br><br>AARP also advocated for the creation of a new online portal with resources for caregivers. Under a 2024 law, the portal will have information about long-term care programs, tools for developing caregiving plans, educational materials and direct contact details to help people connect with the right resources.<br><br>“When a family member is sitting in the emergency room, in the waiting room, and they’re Googling ... how can I get help, it could be a one-stop shop,” says Jean Bohnhoff, an AARP volunteer who pushed for the portal.<br><br>Essential information should be online by next year, with added resources available by July 1, 2027. <br><br><b>—David Lewellen</b></p></div>
    
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		<p><i>This story is provided by AARP Illinois. Visit the <a href="https://states.aarp.org/region/illinois/" target="_blank">AARP Illinois</a> page for more news, events, and programs affecting retirement, health care, and more.</i></p>
	
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			<header><h1 class="article-headline">211 Illinois Helpline Adds Info for Caregivers</h1></header>	
						<div class="posted-on">
				Posted on 11/30/24 
				by <b>The AARP Bulletin</b>			</div>
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        <div class="RichTextArticleBody-body"><p>Overwhelming. Confusing. Lonely.<br><br>That’s how some Illinois caregivers described the often arduous process of finding long-term care services for their loved ones, according to an <span class="Enhancement" ><span class="Enhancement-item"><a class="Link" href="https://www.aarp.org/pri/topics/ltss/family-caregiving/experiences-with-long-term-care.html" target="_blank" rel="noopener noreferrer">AARP study</a></span></span> published earlier this year. A common theme among the 107 caregivers and older adults interviewed: wishing there were a central trusted source to guide them.<br><br><span class="Enhancement" ><span class="Enhancement-item"><a class="Link" href="https://states.aarp.org/illinois/" target="_blank" rel="noopener noreferrer">AARP Illinois</a></span></span> is working to ensure the state’s 1.3 million family caregivers can find resources more easily. It is teaming up with United Way of Illinois in the Chicago area to train operators of the 211 helpline to provide information about caregiving resources.<br><br>For years, <span class="Enhancement" ><span class="Enhancement-item"><a class="Link" href="https://211illinois.org/" target="_blank" rel="noopener noreferrer">211 Illinois</a></span></span> has linked residents to local resources for finding food, getting help with rent and locating other essential services. Now, Chicago-area operators will also ask screening questions to help identify callers caring for an adult relative.<br><br>They will provide information such as how to get connected with respite care, in-home help and support groups. While the caregiver training is currently focused on the Chicago area, the aim is to expand to other parts of the state, says Courtney Hedderman, AARP Illinois’ senior associate state director.<br><br>AARP also advocated for the creation of a new online portal with resources for caregivers. Under a 2024 law, the portal will have information about long-term care programs, tools for developing caregiving plans, educational materials and direct contact details to help people connect with the right resources.<br><br>“When a family member is sitting in the emergency room, in the waiting room, and they’re Googling ... how can I get help, it could be a one-stop shop,” says Jean Bohnhoff, an AARP volunteer who pushed for the portal.<br><br>Essential information should be online by next year, with added resources available by July 1, 2027. <br><br><b>—David Lewellen</b></p></div>
    
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		<p><i>This story is provided by AARP Illinois. Visit the <a href="https://states.aarp.org/region/illinois/" target="_blank">AARP Illinois</a> page for more news, events, and programs affecting retirement, health care, and more.</i></p>
	
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			<header><h1 class="article-headline">211 Illinois Helpline Adds Info for Caregivers</h1></header>	
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				Posted on 11/30/24 
				by <b>The AARP Bulletin</b>			</div>
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        <div class="RichTextArticleBody-body"><p>Overwhelming. Confusing. Lonely.<br><br>That’s how some Illinois caregivers described the often arduous process of finding long-term care services for their loved ones, according to an <span class="Enhancement" ><span class="Enhancement-item"><a class="Link" href="https://www.aarp.org/pri/topics/ltss/family-caregiving/experiences-with-long-term-care.html" target="_blank" rel="noopener noreferrer">AARP study</a></span></span> published earlier this year. A common theme among the 107 caregivers and older adults interviewed: wishing there were a central trusted source to guide them.<br><br><span class="Enhancement" ><span class="Enhancement-item"><a class="Link" href="https://states.aarp.org/illinois/" target="_blank" rel="noopener noreferrer">AARP Illinois</a></span></span> is working to ensure the state’s 1.3 million family caregivers can find resources more easily. It is teaming up with United Way of Illinois in the Chicago area to train operators of the 211 helpline to provide information about caregiving resources.<br><br>For years, <span class="Enhancement" ><span class="Enhancement-item"><a class="Link" href="https://211illinois.org/" target="_blank" rel="noopener noreferrer">211 Illinois</a></span></span> has linked residents to local resources for finding food, getting help with rent and locating other essential services. Now, Chicago-area operators will also ask screening questions to help identify callers caring for an adult relative.<br><br>They will provide information such as how to get connected with respite care, in-home help and support groups. While the caregiver training is currently focused on the Chicago area, the aim is to expand to other parts of the state, says Courtney Hedderman, AARP Illinois’ senior associate state director.<br><br>AARP also advocated for the creation of a new online portal with resources for caregivers. Under a 2024 law, the portal will have information about long-term care programs, tools for developing caregiving plans, educational materials and direct contact details to help people connect with the right resources.<br><br>“When a family member is sitting in the emergency room, in the waiting room, and they’re Googling ... how can I get help, it could be a one-stop shop,” says Jean Bohnhoff, an AARP volunteer who pushed for the portal.<br><br>Essential information should be online by next year, with added resources available by July 1, 2027. <br><br><b>—David Lewellen</b></p></div>
    
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		<p><i>This story is provided by AARP Illinois. Visit the <a href="https://states.aarp.org/region/illinois/" target="_blank">AARP Illinois</a> page for more news, events, and programs affecting retirement, health care, and more.</i></p>
	
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			<header><h1 class="article-headline">211 Illinois Helpline Adds Info for Caregivers</h1></header>	
						<div class="posted-on">
				Posted on 11/30/24 
				by <b>The AARP Bulletin</b>			</div>
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        <div class="RichTextArticleBody-body"><p>Overwhelming. Confusing. Lonely.<br><br>That’s how some Illinois caregivers described the often arduous process of finding long-term care services for their loved ones, according to an <span class="Enhancement" ><span class="Enhancement-item"><a class="Link" href="https://www.aarp.org/pri/topics/ltss/family-caregiving/experiences-with-long-term-care.html" target="_blank" rel="noopener noreferrer">AARP study</a></span></span> published earlier this year. A common theme among the 107 caregivers and older adults interviewed: wishing there were a central trusted source to guide them.<br><br><span class="Enhancement" ><span class="Enhancement-item"><a class="Link" href="https://states.aarp.org/illinois/" target="_blank" rel="noopener noreferrer">AARP Illinois</a></span></span> is working to ensure the state’s 1.3 million family caregivers can find resources more easily. It is teaming up with United Way of Illinois in the Chicago area to train operators of the 211 helpline to provide information about caregiving resources.<br><br>For years, <span class="Enhancement" ><span class="Enhancement-item"><a class="Link" href="https://211illinois.org/" target="_blank" rel="noopener noreferrer">211 Illinois</a></span></span> has linked residents to local resources for finding food, getting help with rent and locating other essential services. Now, Chicago-area operators will also ask screening questions to help identify callers caring for an adult relative.<br><br>They will provide information such as how to get connected with respite care, in-home help and support groups. While the caregiver training is currently focused on the Chicago area, the aim is to expand to other parts of the state, says Courtney Hedderman, AARP Illinois’ senior associate state director.<br><br>AARP also advocated for the creation of a new online portal with resources for caregivers. Under a 2024 law, the portal will have information about long-term care programs, tools for developing caregiving plans, educational materials and direct contact details to help people connect with the right resources.<br><br>“When a family member is sitting in the emergency room, in the waiting room, and they’re Googling ... how can I get help, it could be a one-stop shop,” says Jean Bohnhoff, an AARP volunteer who pushed for the portal.<br><br>Essential information should be online by next year, with added resources available by July 1, 2027. <br><br><b>—David Lewellen</b></p></div>
    
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		<p><i>This story is provided by AARP Illinois. Visit the <a href="https://states.aarp.org/region/illinois/" target="_blank">AARP Illinois</a> page for more news, events, and programs affecting retirement, health care, and more.</i></p>
	
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			<header><h1 class="article-headline">211 Illinois Helpline Adds Info for Caregivers</h1></header>	
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				Posted on 11/30/24 
				by <b>The AARP Bulletin</b>			</div>
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        <div class="RichTextArticleBody-body"><p>Overwhelming. Confusing. Lonely.<br><br>That’s how some Illinois caregivers described the often arduous process of finding long-term care services for their loved ones, according to an <span class="Enhancement" ><span class="Enhancement-item"><a class="Link" href="https://www.aarp.org/pri/topics/ltss/family-caregiving/experiences-with-long-term-care.html" target="_blank" rel="noopener noreferrer">AARP study</a></span></span> published earlier this year. A common theme among the 107 caregivers and older adults interviewed: wishing there were a central trusted source to guide them.<br><br><span class="Enhancement" ><span class="Enhancement-item"><a class="Link" href="https://states.aarp.org/illinois/" target="_blank" rel="noopener noreferrer">AARP Illinois</a></span></span> is working to ensure the state’s 1.3 million family caregivers can find resources more easily. It is teaming up with United Way of Illinois in the Chicago area to train operators of the 211 helpline to provide information about caregiving resources.<br><br>For years, <span class="Enhancement" ><span class="Enhancement-item"><a class="Link" href="https://211illinois.org/" target="_blank" rel="noopener noreferrer">211 Illinois</a></span></span> has linked residents to local resources for finding food, getting help with rent and locating other essential services. Now, Chicago-area operators will also ask screening questions to help identify callers caring for an adult relative.<br><br>They will provide information such as how to get connected with respite care, in-home help and support groups. While the caregiver training is currently focused on the Chicago area, the aim is to expand to other parts of the state, says Courtney Hedderman, AARP Illinois’ senior associate state director.<br><br>AARP also advocated for the creation of a new online portal with resources for caregivers. Under a 2024 law, the portal will have information about long-term care programs, tools for developing caregiving plans, educational materials and direct contact details to help people connect with the right resources.<br><br>“When a family member is sitting in the emergency room, in the waiting room, and they’re Googling ... how can I get help, it could be a one-stop shop,” says Jean Bohnhoff, an AARP volunteer who pushed for the portal.<br><br>Essential information should be online by next year, with added resources available by July 1, 2027. <br><br><b>—David Lewellen</b></p></div>
    
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		<p><i>This story is provided by AARP Illinois. Visit the <a href="https://states.aarp.org/region/illinois/" target="_blank">AARP Illinois</a> page for more news, events, and programs affecting retirement, health care, and more.</i></p>
	
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			<header><h1 class="article-headline">211 Illinois Helpline Adds Info for Caregivers</h1></header>	
						<div class="posted-on">
				Posted on 11/30/24 
				by <b>The AARP Bulletin</b>			</div>
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        <div class="RichTextArticleBody-body"><p>Overwhelming. Confusing. Lonely.<br><br>That’s how some Illinois caregivers described the often arduous process of finding long-term care services for their loved ones, according to an <span class="Enhancement" ><span class="Enhancement-item"><a class="Link" href="https://www.aarp.org/pri/topics/ltss/family-caregiving/experiences-with-long-term-care.html" target="_blank" rel="noopener noreferrer">AARP study</a></span></span> published earlier this year. A common theme among the 107 caregivers and older adults interviewed: wishing there were a central trusted source to guide them.<br><br><span class="Enhancement" ><span class="Enhancement-item"><a class="Link" href="https://states.aarp.org/illinois/" target="_blank" rel="noopener noreferrer">AARP Illinois</a></span></span> is working to ensure the state’s 1.3 million family caregivers can find resources more easily. It is teaming up with United Way of Illinois in the Chicago area to train operators of the 211 helpline to provide information about caregiving resources.<br><br>For years, <span class="Enhancement" ><span class="Enhancement-item"><a class="Link" href="https://211illinois.org/" target="_blank" rel="noopener noreferrer">211 Illinois</a></span></span> has linked residents to local resources for finding food, getting help with rent and locating other essential services. Now, Chicago-area operators will also ask screening questions to help identify callers caring for an adult relative.<br><br>They will provide information such as how to get connected with respite care, in-home help and support groups. While the caregiver training is currently focused on the Chicago area, the aim is to expand to other parts of the state, says Courtney Hedderman, AARP Illinois’ senior associate state director.<br><br>AARP also advocated for the creation of a new online portal with resources for caregivers. Under a 2024 law, the portal will have information about long-term care programs, tools for developing caregiving plans, educational materials and direct contact details to help people connect with the right resources.<br><br>“When a family member is sitting in the emergency room, in the waiting room, and they’re Googling ... how can I get help, it could be a one-stop shop,” says Jean Bohnhoff, an AARP volunteer who pushed for the portal.<br><br>Essential information should be online by next year, with added resources available by July 1, 2027. <br><br><b>—David Lewellen</b></p></div>
    
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		<p><i>This story is provided by AARP Illinois. Visit the <a href="https://states.aarp.org/region/illinois/" target="_blank">AARP Illinois</a> page for more news, events, and programs affecting retirement, health care, and more.</i></p>
	
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			<header><h1 class="article-headline">211 Illinois Helpline Adds Info for Caregivers</h1></header>	
						<div class="posted-on">
				Posted on 11/30/24 
				by <b>The AARP Bulletin</b>			</div>
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        <div class="RichTextArticleBody-body"><p>Overwhelming. Confusing. Lonely.<br><br>That’s how some Illinois caregivers described the often arduous process of finding long-term care services for their loved ones, according to an <span class="Enhancement" ><span class="Enhancement-item"><a class="Link" href="https://www.aarp.org/pri/topics/ltss/family-caregiving/experiences-with-long-term-care.html" target="_blank" rel="noopener noreferrer">AARP study</a></span></span> published earlier this year. A common theme among the 107 caregivers and older adults interviewed: wishing there were a central trusted source to guide them.<br><br><span class="Enhancement" ><span class="Enhancement-item"><a class="Link" href="https://states.aarp.org/illinois/" target="_blank" rel="noopener noreferrer">AARP Illinois</a></span></span> is working to ensure the state’s 1.3 million family caregivers can find resources more easily. It is teaming up with United Way of Illinois in the Chicago area to train operators of the 211 helpline to provide information about caregiving resources.<br><br>For years, <span class="Enhancement" ><span class="Enhancement-item"><a class="Link" href="https://211illinois.org/" target="_blank" rel="noopener noreferrer">211 Illinois</a></span></span> has linked residents to local resources for finding food, getting help with rent and locating other essential services. Now, Chicago-area operators will also ask screening questions to help identify callers caring for an adult relative.<br><br>They will provide information such as how to get connected with respite care, in-home help and support groups. While the caregiver training is currently focused on the Chicago area, the aim is to expand to other parts of the state, says Courtney Hedderman, AARP Illinois’ senior associate state director.<br><br>AARP also advocated for the creation of a new online portal with resources for caregivers. Under a 2024 law, the portal will have information about long-term care programs, tools for developing caregiving plans, educational materials and direct contact details to help people connect with the right resources.<br><br>“When a family member is sitting in the emergency room, in the waiting room, and they’re Googling ... how can I get help, it could be a one-stop shop,” says Jean Bohnhoff, an AARP volunteer who pushed for the portal.<br><br>Essential information should be online by next year, with added resources available by July 1, 2027. <br><br><b>—David Lewellen</b></p></div>
    
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		<p><i>This story is provided by AARP Illinois. Visit the <a href="https://states.aarp.org/region/illinois/" target="_blank">AARP Illinois</a> page for more news, events, and programs affecting retirement, health care, and more.</i></p>
	
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			<header><h1 class="article-headline">211 Illinois Helpline Adds Info for Caregivers</h1></header>	
						<div class="posted-on">
				Posted on 11/30/24 
				by <b>The AARP Bulletin</b>			</div>
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        <div class="RichTextArticleBody-body"><p>Overwhelming. Confusing. Lonely.<br><br>That’s how some Illinois caregivers described the often arduous process of finding long-term care services for their loved ones, according to an <span class="Enhancement" ><span class="Enhancement-item"><a class="Link" href="https://www.aarp.org/pri/topics/ltss/family-caregiving/experiences-with-long-term-care.html" target="_blank" rel="noopener noreferrer">AARP study</a></span></span> published earlier this year. A common theme among the 107 caregivers and older adults interviewed: wishing there were a central trusted source to guide them.<br><br><span class="Enhancement" ><span class="Enhancement-item"><a class="Link" href="https://states.aarp.org/illinois/" target="_blank" rel="noopener noreferrer">AARP Illinois</a></span></span> is working to ensure the state’s 1.3 million family caregivers can find resources more easily. It is teaming up with United Way of Illinois in the Chicago area to train operators of the 211 helpline to provide information about caregiving resources.<br><br>For years, <span class="Enhancement" ><span class="Enhancement-item"><a class="Link" href="https://211illinois.org/" target="_blank" rel="noopener noreferrer">211 Illinois</a></span></span> has linked residents to local resources for finding food, getting help with rent and locating other essential services. Now, Chicago-area operators will also ask screening questions to help identify callers caring for an adult relative.<br><br>They will provide information such as how to get connected with respite care, in-home help and support groups. While the caregiver training is currently focused on the Chicago area, the aim is to expand to other parts of the state, says Courtney Hedderman, AARP Illinois’ senior associate state director.<br><br>AARP also advocated for the creation of a new online portal with resources for caregivers. Under a 2024 law, the portal will have information about long-term care programs, tools for developing caregiving plans, educational materials and direct contact details to help people connect with the right resources.<br><br>“When a family member is sitting in the emergency room, in the waiting room, and they’re Googling ... how can I get help, it could be a one-stop shop,” says Jean Bohnhoff, an AARP volunteer who pushed for the portal.<br><br>Essential information should be online by next year, with added resources available by July 1, 2027. <br><br><b>—David Lewellen</b></p></div>
    
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		<p><i>This story is provided by AARP Illinois. Visit the <a href="https://states.aarp.org/region/illinois/" target="_blank">AARP Illinois</a> page for more news, events, and programs affecting retirement, health care, and more.</i></p>
	
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			<header><h1 class="article-headline">211 Illinois Helpline Adds Info for Caregivers</h1></header>	
						<div class="posted-on">
				Posted on 11/30/24 
				by <b>The AARP Bulletin</b>			</div>
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        <div class="RichTextArticleBody-body"><p>Overwhelming. Confusing. Lonely.<br><br>That’s how some Illinois caregivers described the often arduous process of finding long-term care services for their loved ones, according to an <span class="Enhancement" ><span class="Enhancement-item"><a class="Link" href="https://www.aarp.org/pri/topics/ltss/family-caregiving/experiences-with-long-term-care.html" target="_blank" rel="noopener noreferrer">AARP study</a></span></span> published earlier this year. A common theme among the 107 caregivers and older adults interviewed: wishing there were a central trusted source to guide them.<br><br><span class="Enhancement" ><span class="Enhancement-item"><a class="Link" href="https://states.aarp.org/illinois/" target="_blank" rel="noopener noreferrer">AARP Illinois</a></span></span> is working to ensure the state’s 1.3 million family caregivers can find resources more easily. It is teaming up with United Way of Illinois in the Chicago area to train operators of the 211 helpline to provide information about caregiving resources.<br><br>For years, <span class="Enhancement" ><span class="Enhancement-item"><a class="Link" href="https://211illinois.org/" target="_blank" rel="noopener noreferrer">211 Illinois</a></span></span> has linked residents to local resources for finding food, getting help with rent and locating other essential services. Now, Chicago-area operators will also ask screening questions to help identify callers caring for an adult relative.<br><br>They will provide information such as how to get connected with respite care, in-home help and support groups. While the caregiver training is currently focused on the Chicago area, the aim is to expand to other parts of the state, says Courtney Hedderman, AARP Illinois’ senior associate state director.<br><br>AARP also advocated for the creation of a new online portal with resources for caregivers. Under a 2024 law, the portal will have information about long-term care programs, tools for developing caregiving plans, educational materials and direct contact details to help people connect with the right resources.<br><br>“When a family member is sitting in the emergency room, in the waiting room, and they’re Googling ... how can I get help, it could be a one-stop shop,” says Jean Bohnhoff, an AARP volunteer who pushed for the portal.<br><br>Essential information should be online by next year, with added resources available by July 1, 2027. <br><br><b>—David Lewellen</b></p></div>
    
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		<p><i>This story is provided by AARP Illinois. Visit the <a href="https://states.aarp.org/region/illinois/" target="_blank">AARP Illinois</a> page for more news, events, and programs affecting retirement, health care, and more.</i></p>
	
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			<header><h1 class="article-headline">211 Illinois Helpline Adds Info for Caregivers</h1></header>	
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				Posted on 11/30/24 
				by <b>The AARP Bulletin</b>			</div>
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        <div class="RichTextArticleBody-body"><p>Overwhelming. Confusing. Lonely.<br><br>That’s how some Illinois caregivers described the often arduous process of finding long-term care services for their loved ones, according to an <span class="Enhancement" ><span class="Enhancement-item"><a class="Link" href="https://www.aarp.org/pri/topics/ltss/family-caregiving/experiences-with-long-term-care.html" target="_blank" rel="noopener noreferrer">AARP study</a></span></span> published earlier this year. A common theme among the 107 caregivers and older adults interviewed: wishing there were a central trusted source to guide them.<br><br><span class="Enhancement" ><span class="Enhancement-item"><a class="Link" href="https://states.aarp.org/illinois/" target="_blank" rel="noopener noreferrer">AARP Illinois</a></span></span> is working to ensure the state’s 1.3 million family caregivers can find resources more easily. It is teaming up with United Way of Illinois in the Chicago area to train operators of the 211 helpline to provide information about caregiving resources.<br><br>For years, <span class="Enhancement" ><span class="Enhancement-item"><a class="Link" href="https://211illinois.org/" target="_blank" rel="noopener noreferrer">211 Illinois</a></span></span> has linked residents to local resources for finding food, getting help with rent and locating other essential services. Now, Chicago-area operators will also ask screening questions to help identify callers caring for an adult relative.<br><br>They will provide information such as how to get connected with respite care, in-home help and support groups. While the caregiver training is currently focused on the Chicago area, the aim is to expand to other parts of the state, says Courtney Hedderman, AARP Illinois’ senior associate state director.<br><br>AARP also advocated for the creation of a new online portal with resources for caregivers. Under a 2024 law, the portal will have information about long-term care programs, tools for developing caregiving plans, educational materials and direct contact details to help people connect with the right resources.<br><br>“When a family member is sitting in the emergency room, in the waiting room, and they’re Googling ... how can I get help, it could be a one-stop shop,” says Jean Bohnhoff, an AARP volunteer who pushed for the portal.<br><br>Essential information should be online by next year, with added resources available by July 1, 2027. <br><br><b>—David Lewellen</b></p></div>
    
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		<p><i>This story is provided by AARP Illinois. Visit the <a href="https://states.aarp.org/region/illinois/" target="_blank">AARP Illinois</a> page for more news, events, and programs affecting retirement, health care, and more.</i></p>
	
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			<header><h1 class="article-headline">211 Illinois Helpline Adds Info for Caregivers</h1></header>	
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				Posted on 11/30/24 
				by <b>The AARP Bulletin</b>			</div>
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        <div class="RichTextArticleBody-body"><p>Overwhelming. Confusing. Lonely.<br><br>That’s how some Illinois caregivers described the often arduous process of finding long-term care services for their loved ones, according to an <span class="Enhancement" ><span class="Enhancement-item"><a class="Link" href="https://www.aarp.org/pri/topics/ltss/family-caregiving/experiences-with-long-term-care.html" target="_blank" rel="noopener noreferrer">AARP study</a></span></span> published earlier this year. A common theme among the 107 caregivers and older adults interviewed: wishing there were a central trusted source to guide them.<br><br><span class="Enhancement" ><span class="Enhancement-item"><a class="Link" href="https://states.aarp.org/illinois/" target="_blank" rel="noopener noreferrer">AARP Illinois</a></span></span> is working to ensure the state’s 1.3 million family caregivers can find resources more easily. It is teaming up with United Way of Illinois in the Chicago area to train operators of the 211 helpline to provide information about caregiving resources.<br><br>For years, <span class="Enhancement" ><span class="Enhancement-item"><a class="Link" href="https://211illinois.org/" target="_blank" rel="noopener noreferrer">211 Illinois</a></span></span> has linked residents to local resources for finding food, getting help with rent and locating other essential services. Now, Chicago-area operators will also ask screening questions to help identify callers caring for an adult relative.<br><br>They will provide information such as how to get connected with respite care, in-home help and support groups. While the caregiver training is currently focused on the Chicago area, the aim is to expand to other parts of the state, says Courtney Hedderman, AARP Illinois’ senior associate state director.<br><br>AARP also advocated for the creation of a new online portal with resources for caregivers. Under a 2024 law, the portal will have information about long-term care programs, tools for developing caregiving plans, educational materials and direct contact details to help people connect with the right resources.<br><br>“When a family member is sitting in the emergency room, in the waiting room, and they’re Googling ... how can I get help, it could be a one-stop shop,” says Jean Bohnhoff, an AARP volunteer who pushed for the portal.<br><br>Essential information should be online by next year, with added resources available by July 1, 2027. <br><br><b>—David Lewellen</b></p></div>
    
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		<p><i>This story is provided by AARP Illinois. Visit the <a href="https://states.aarp.org/region/illinois/" target="_blank">AARP Illinois</a> page for more news, events, and programs affecting retirement, health care, and more.</i></p>
	
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$row = array(
	'title' => 'Back to News Feed',
	'slug' => 'happenings'
)
$i = (int) 0
include - APP/View/Layouts/aarp_2023.ctp, line 244
include - APP/View/Layouts/aarp_2023.ctp, line 244
View::_evaluate() - CORE/Cake/View/View.php, line 971
View::_render() - CORE/Cake/View/View.php, line 933
View::renderLayout() - CORE/Cake/View/View.php, line 546
View::render() - CORE/Cake/View/View.php, line 481
Controller::render() - CORE/Cake/Controller/Controller.php, line 963
AppController::renderPage() - APP/Controller/AppController.php, line 136
BlogsController::display() - APP/Controller/BlogsController.php, line 81
ReflectionMethod::invokeArgs() - [internal], line ??
Controller::invokeAction() - CORE/Cake/Controller/Controller.php, line 491
Dispatcher::_invoke() - CORE/Cake/Routing/Dispatcher.php, line 193
Dispatcher::dispatch() - CORE/Cake/Routing/Dispatcher.php, line 167
[main] - APP/webroot/index.php, line 118