Social Security Administration Backs Away From Proposed Changes
Posted on 04/10/25
KenTannenbaum/Getty Images/iStockphoto
Social Security Administration (SSA) has confirmed to AARP that beginning April 14, they will allow all claim types to be completed over the telephone as they previously had been. This includes Retirement, Survivors, and Auxiliary (Spouse or Child) benefits that SSA previously announced would require in-person identity proofing, in addition to Social Security Disability Insurance, Medicare, and SSI.
AARP had strongly opposed this decision from the start, arguing that it unduly burdens older adults, especially those in rural areas. Over the last two weeks, over one million emails, texts, and letters were sent to congress from concerned constituents.
"This is great news for older Americans,” said AARP Executive Vice President Nancy LeaMond. “We appreciate SSA listening to AARP and millions of Americans about the impact on their lives and providing better access to customer service for Social Security benefits. SSA's guarantee of phone access for claims is a win for older Americans, and we look forward to further improvements in their customer service."
Prior to last night’s SSA Announcement, people applying for retirement, survivor or family benefits were going to be required to use an online My Social Security account or make an appointment at a local SSA office to show proof of identity, a necessary step in filing for benefits or reporting a change in bank direct deposit information to receive payments.
AARP has long advocated for better service delivery from the SSA. As of April 8, the latest data from the office suggests those calling the SSA helpline this week waited on hold for an average of three and a half hours. That is much higher than the average of one hour during November of 2024 and one hour and 39 minutes just last month. For most of last year, SSA maintained a phone busy rate of 0 percent. But that has since changed, skyrocketing in March to nearly 1 out of every 3 callers getting a pre-recorded message that the lines are too busy and are then hung up on by SSA. For those lucky enough to get their call answered, they often wait up to two and a half hours or more for a call back.
The plan to force most ID verifications to the SSA website was torpedoed by a lack of reliability from the site. According to reports, SSA’s online portal has suffered 5 outages in March alone, including a full outage on March 31.
“What was once a persistent concern has now become a crisis – our members are deeply concerned by the rapid deterioration in Social Security customer service,” said AARP Wyoming State Director Sam Shumway.
“Few issues matter more to older Americans than Social Security. We consistently hear how vital Social Security is to older Americans – and how much they depend on services provided by the Social Security Administration, whether it be over the phone, online, or face-to-face at local field offices,” he added.
SSA has released a list of permanent and temporary office closures or service availability changes, which can be found here. As of April 7, the site shows only Cody as only able to offer assistance by telephone until further notice and no in-person service. This is the only Wyoming office which has been impacted.
"We still need your voice in this fight to create better customer service,” said Shumway. “Email your lawmakers today and tell them to strengthen Social Security customer service"
This story is provided by AARP Wyoming. Visit the AARP Wyoming page for more news, events, and programs affecting retirement, health care, and more.
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'https://states.aarp.org/west-virginia/election-voting-guide', '2024_election_link_es' => 'https://states.aarp.org/west-virginia/elecciones-guia-para-votar-virginia-occidental', 'advanced_directives_link' => 'https://www.caringinfo.org/wp-content/uploads/WestVirginia.pdf', 'full_state' => 'West Virginia', 'county' => 'Kanawha', 'geo' => array( (int) 0 => (float) -81.635398864746, (int) 1 => (float) 38.353298187256 ), 'latitude' => (float) 38.353298187256, 'longitude' => (float) -81.635398864746, 'city_state' => 'Charleston, WV', 'city_state_search' => 'Charleston WV,Charleton WV', 'pilot_name' => 'Charleston', 'pilot_sef_url' => 'charleston-wv', 'community_id' => (int) 72, 'community_name' => 'Charleston', 'community_state' => 'WV', 'community_region' => 'South', 'brightspot_region' => 'charleston-wv', 'title' => 'Charleston, WV', 'subtitle' => 'Highlighting {local_city} ', 'tracking_code_town' => 'CHARLESTON', 'tracking_code_state' => 'WV', 'ad_state' => 'wv', 'ad_city' => 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=> '25357', (int) 36 => '25358', (int) 37 => '25360', (int) 38 => '25361', (int) 39 => '25362', (int) 40 => '25364', (int) 41 => '25365', (int) 42 => '25375', (int) 43 => '25387', (int) 44 => '25389', (int) 45 => '25392', (int) 46 => '25396' ), 'urls' => array( (int) 0 => 'charleston-wv', (int) 1 => 'charleton-wv', (int) 2 => 'big-chimney-wv', (int) 3 => 's-charleston-wv', (int) 4 => 'south-charleston-wv', (int) 5 => 'kanawha-city-wv', (int) 6 => 'malden-wv', (int) 7 => 'cross-lanes-wv', (int) 8 => 'chesapeake-wv', (int) 9 => 'marmet-wv', (int) 10 => 'wv-dept-of-motor-veh-wv', (int) 11 => 'sissonville-wv', (int) 12 => 'united-bank-wv', (int) 13 => 'verizon-wv' ), 'town_ids' => array( (int) 0 => '10525', (int) 1 => '10526', (int) 2 => '10527', (int) 3 => '10528', (int) 4 => '10529', (int) 5 => '10530', (int) 6 => '10531', (int) 7 => '10532', (int) 8 => '10533', (int) 9 => '10534', (int) 10 => '10535', (int) 11 => '10536', (int) 12 => '10537', (int) 13 => '10538', (int) 14 => '10539', (int) 15 => '10540', (int) 16 => '10541', (int) 17 => '10542', (int) 18 => '10543', (int) 19 => '10544', (int) 20 => '10545', (int) 21 => '10546', (int) 22 => '10547', (int) 23 => '10548', (int) 24 => '10549', (int) 25 => '10550', (int) 26 => '10551', (int) 27 => '10552', (int) 28 => '10553', (int) 29 => '10554', (int) 30 => '10555', (int) 31 => '10556', (int) 32 => '10557', (int) 33 => '10558', (int) 34 => '10559', (int) 35 => '10560', (int) 36 => '10561', (int) 37 => '10562', (int) 38 => '10563', (int) 39 => '10564', (int) 40 => '10565', (int) 41 => '10566', (int) 42 => '10567', (int) 43 => '10568', (int) 44 => '10569', (int) 45 => '10570', (int) 46 => '10571' ), 'has_happenings' => 'true', 'cvent_community_code' => 'wv-charleston' ) $callCake = true $matches = array( (int) 0 => array( (int) 0 => '{ifnot_slug==healthy-living/map} {module_RHS - AARP Events} {endif}', (int) 1 => 'slug==healthy-living/map', (int) 2 => ' {module_RHS - AARP Events} ' ) ) $match = array( (int) 0 => '{ifnot_slug==healthy-living/map} {module_RHS - AARP Events} {endif}', (int) 1 => 'slug==healthy-living/map', (int) 2 => ' {module_RHS - AARP Events} ' ) $token = 'slug' $keyword = 'healthy-living/map'Localize::replace() - APP/Lib/Localize.php, line 152 Modules::render() - APP/Lib/Modules.php, line 9 include - APP/View/Elements/display.ctp, line 13 View::_evaluate() - CORE/Cake/View/View.php, line 971 View::_render() - CORE/Cake/View/View.php, line 933 View::render() - CORE/Cake/View/View.php, line 473 Controller::render() - CORE/Cake/Controller/Controller.php, line 963 AppController::renderPage() - APP/Controller/AppController.php, line 136 BlogsController::display() - APP/Controller/BlogsController.php, line 81 ReflectionMethod::invokeArgs() - [internal], line ?? Controller::invokeAction() - CORE/Cake/Controller/Controller.php, line 491 Dispatcher::_invoke() - CORE/Cake/Routing/Dispatcher.php, line 193 Dispatcher::dispatch() - CORE/Cake/Routing/Dispatcher.php, line 167 [main] - APP/webroot/index.php, line 118
AARP Events for Charleston
AARP Events for Charleston
-
AARP Live: Decluttering for Today and Tomorrow , 5/19/25
Monday, May 19, 2025 at 8:00 p.m. ET
Online Event
-
AARP Live: Social Security: What’s Right For You? , 6/16/25
Monday, Jun 16, 2025 at 8:00 p.m. ET
Online Event
-
AARP Live: Ask Me Anything – Fraud Edition, 7/21/25
Monday, Jul 21, 2025 at 8:00 p.m. ET
Online Event
Last Chance to Save!
New Pricing Coming in 2025.
New Pricing Coming in 2025.
This is AARP's first rate increase in 15 years.
Don't miss out, join today and save!
Join AARP
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Print Card
Contact AARP
in Charleston
Warning (2): include(/var/www/vhosts/vcc_staging/app/Resource/aarp2_master.footer.html) [<a href='http://php.net/function.include'>function.include</a>]: failed to open stream: No such file or directory [APP/View/Layouts/aarp_2023.ctp, line 242]Code Context<?php // if (!$nowrapper) (Globals::$language == 'es') ? include(APP . "/Resource/aarpe_footer_es.html") : include(APP . "/Resource/aarpe_footer.html"); ?><?php if (!$nowrapper): // MLW - Spanish wrappers TBDinclude (APP . "Resource/aarp2_master.footer.html");$viewFile = '/var/www/vhosts/vcc_staging/app/View/Layouts/aarp_2023.ctp' $dataForView = array( 'content_for_layout' => '<div class="row twoColumnLayout"> <div class="col-md-8 left-rail"><div class="module clearfix"><div class="ar-basic-box"> <div> <div class="module-spacer"> <header><h1 class="article-headline">Social Security Administration Backs Away From Proposed Changes</h1></header> <div class="posted-on"> Posted on 04/10/25 </div> </div> <div class="module-spacer"> <span class="blog-content"><p><div class="RichTextArticleBody"> <div class="RichTextArticleBody-body"><div class="Enhancement" > <div class="Enhancement-item"><figure class="Figure" data-alignment="center"> <img src="https://aarp-states.brightspotcdn.com/df/b4/4bdf83474e68876c65d4d2dde6ca/social-security-impostor-scams.jpg" alt="social security card" width="4876" height="3381"/> <figcaption class="Figure-caption">man holding social security card</figcaption> <div class="Figure-credit">KenTannenbaum/Getty Images/iStockphoto</div> </figure> </div> </div><p>Social Security Administration (SSA) has confirmed to AARP that beginning April 14, they will allow all claim types to be completed over the telephone as they previously had been. This includes Retirement, Survivors, and Auxiliary (Spouse or Child) benefits that SSA previously announced would require in-person identity proofing, in addition to Social Security Disability Insurance, Medicare, and SSI.<br><br>AARP had strongly opposed this decision from the start, arguing that it unduly burdens older adults, especially those in rural areas. Over the last two weeks, over one million emails, texts, and letters were sent to congress from concerned constituents.<br><br>"This is great news for older Americans,” said AARP Executive Vice President Nancy LeaMond. “We appreciate SSA listening to AARP and millions of Americans about the impact on their lives and providing better access to customer service for Social Security benefits. SSA's guarantee of phone access for claims is a win for older Americans, and we look forward to further improvements in their customer service."<br><br>Prior to last night’s SSA Announcement, people applying for retirement, survivor or <span class="Enhancement" ><span class="Enhancement-item"><a class="Link" href="https://www.aarp.org/social-security/faq/collecting-benefits-as-spouse/" target="_blank" rel="noopener noreferrer">family benefits</a></span></span> were going to be required to use an online <span class="Enhancement" ><span class="Enhancement-item"><a class="Link" href="https://www.aarp.org/social-security/open-your-online-account/" target="_blank" rel="noopener noreferrer">My Social Security account</a></span></span> or make an appointment at a local SSA office to show proof of identity, a necessary step in filing for benefits or reporting a change in bank direct deposit information to receive payments.<br><br>AARP has long advocated for better service delivery from the SSA. As of April 8, t<span class="Enhancement" ><span class="Enhancement-item"><a class="Link" href="https://nam12.safelinks.protection.outlook.com/?url=https%3A%2F%2Fwww.ssa.gov%2Fssa-performance%2F800-number-performance&data=05%7C02%7Ctlacock%40aarp.org%7C9f63d20488fa4fe9f34608dd7864bcb0%7Ca395e38b4b754e4493499a37de460a33%7C0%7C0%7C638799096260532553%7CUnknown%7CTWFpbGZsb3d8eyJFbXB0eU1hcGkiOnRydWUsIlYiOiIwLjAuMDAwMCIsIlAiOiJXaW4zMiIsIkFOIjoiTWFpbCIsIldUIjoyfQ%3D%3D%7C0%7C%7C%7C&sdata=CVEq5B%2Bo62ShWywhqDqZWTtAr36FbIUwF08kgwcmkgg%3D&reserved=0" target="_blank" rel="noopener noreferrer">he latest data f</a></span></span>rom the office suggests those calling the SSA helpline this week waited on hold for an average of three and a half hours. That is much higher than the average of one hour during November of 2024 and one hour and 39 minutes just last month. For most of last year, SSA maintained a phone busy rate of 0 percent. But that has since changed, skyrocketing in March to nearly 1 out of every 3 callers getting a pre-recorded message that the lines are too busy and are then hung up on by SSA. For those lucky enough to get their call answered, they often wait up to two and a half hours or more for a call back.<br><br>The plan to force most ID verifications to the SSA website was torpedoed by a lack of reliability from the site. According to reports, SSA’s online portal has suffered 5 outages in March alone, including a full outage on March 31.<br><br>“What was once a persistent concern has now become a crisis – our members are deeply concerned by the rapid deterioration in Social Security customer service,” said AARP Wyoming State Director Sam Shumway.<br><br>“Few issues matter more to older Americans than Social Security. We consistently hear how vital Social Security is to older Americans – and how much they depend on services provided by the Social Security Administration, whether it be over the phone, online, or face-to-face at local field offices,” he added.<br><br>SSA has released a list of permanent and temporary office closures or service availability changes, which can be <span class="Enhancement" ><span class="Enhancement-item"><a class="Link" href="https://nam12.safelinks.protection.outlook.com/?url=https%3A%2F%2Fwww.ssa.gov%2Fagency%2Femergency%2F%3Futm_campaign%3Demergencypage%26utm_content%3Dctabtn%26utm_medium%3Demail%26utm_source%3Dgovdelivery%23K&data=05%7C02%7Ctlacock%40aarp.org%7C9f63d20488fa4fe9f34608dd7864bcb0%7Ca395e38b4b754e4493499a37de460a33%7C0%7C0%7C638799096260552136%7CUnknown%7CTWFpbGZsb3d8eyJFbXB0eU1hcGkiOnRydWUsIlYiOiIwLjAuMDAwMCIsIlAiOiJXaW4zMiIsIkFOIjoiTWFpbCIsIldUIjoyfQ%3D%3D%7C0%7C%7C%7C&sdata=WagH%2B8X4xp7y35r4EfgBdzhNEFZM8RkAwmDYDRbHTug%3D&reserved=0" target="_blank" rel="noopener noreferrer">found here</a></span></span>. As of April 7, the site shows only Cody as only able to offer assistance by telephone until further notice and no in-person service. This is the only Wyoming office which has been impacted.<br><br>"We still need your voice in this fight to create better customer service,” said Shumway. “Email your lawmakers today and tell them to strengthen Social Security customer service"<br></p></div> </div> </p></span> </div> </div> <p><i>This story is provided by AARP Wyoming. Visit the <a href="https://states.aarp.org/region/wyoming/" target="_blank">AARP Wyoming</a> page for more news, events, and programs affecting retirement, health care, and more.</i></p> </div> </div><div class="module clearfix"><script src="https://npmcdn.com/flickity@2/dist/flickity.pkgd.min.js"></script> <script src="https://aarp-states.brightspotcdn.com/resource/00000168-dd17-d487-a96e-df5fe3ee0000/styleguide/All.min.d703996ba6a992470f9f7fa2170736df.gz.js"></script> <link class="Webpack-css" rel="stylesheet" href="https://aarp-states.brightspotcdn.com/resource/00000168-dd17-d487-a96e-df5fe3ee0000/styleguide/All.min.2cef3303b65f09149a6db29044f033cb.gz.css"> <!-- <script src="https://aarp-states.brightspotcdn.com/resource/00000168-dd17-d487-a96e-df5fe3ee0000/styleguide/All.min.c85a242a55150cd195e494cd6e5b9c77.gz.js" async=""></script> <link rel="stylesheet" media="all" href="https://aarp-states.brightspotcdn.com/resource/00000168-dd17-d487-a96e-df5fe3ee0000/styleguide/All.min.bfe6eb5a8301841feef3af4e9bd1e26d.gz.css"> --> <!-- bypass --> <style> a:focus, a:hover { text-decoration: underline; } h1.article-headline { margin: 0 0 1rem; } </style> <!-- <style> .Enhancement-item .Figure { margin-bottom: 24px; } .RichTextArticleBody-body ul { margin-bottom: 24px; } .RichTextArticleBody-body p{ margin: 12px 0; } .RichTextModule-items { clear: both; display: table; width: 100%; margin-bottom: 12px; } .VideoEnhancement>* { color: var(--primaryTextColor); font-size: 13px; font-weight: 400; line-height: 1.4; font-style: italic; background: #f0efed } @media only screen and (min-width: 768px) { .VideoEnhancement>* { font-size:14px; font-weight: 400; line-height: 1.47 } } .VideoEnhancement-title { padding: 20px } @media only screen and (min-width: 768px) { .VideoEnhancement-title { padding:30px } } .VideoEnhancement-player>* { position: relative; width: 100%; height: 0; padding-bottom: 56.25% } .VideoEnhancement iframe { border: 0; position: absolute; top: 0; left: 0; width: 100%; height: 100% } [data-video-player] { display: block; padding-bottom: 56.25%; height: 0; margin: 0 auto; } [data-video-player][data-aspect-ratio="4x3"] { padding-bottom: 56.25%; } [data-video-player][data-aspect-ratio="16x9"] { padding-bottom: 56.25% } </style> --></div><div class="module clearfix"><div class="module-spacer tout-homefit-750"> <a data-formelementid="CSN-LOCAL-HC-NEWSSK-02272024" href="/charleston-wv/home-and-community/?intcmp=CSN-LOCAL-HC-NEWSSK-02272024"><img class="img-responsive" alt="Explore the free AARP HomeFit Guide" title="Explore the free AARP HomeFit Guide" src="https://cdn-aarp.americantowns.com/img/touts/HomeFit_750x150.png"></a> </div></div></div> <div class="col-md-4 right-rail thin-rhs"><pre class="cake-error"><a href="javascript:void(0);" onclick="document.getElementById('cakeErr680ec8aac008b-trace').style.display = (document.getElementById('cakeErr680ec8aac008b-trace').style.display == 'none' ? '' : 'none');"><b>Notice</b> (8)</a>: Undefined index: slug [<b>APP/Lib/Localize.php</b>, line <b>152</b>]<div id="cakeErr680ec8aac008b-trace" class="cake-stack-trace" style="display: none;"><a href="javascript:void(0);" onclick="document.getElementById('cakeErr680ec8aac008b-code').style.display = (document.getElementById('cakeErr680ec8aac008b-code').style.display == 'none' ? '' : 'none')">Code</a> <a href="javascript:void(0);" onclick="document.getElementById('cakeErr680ec8aac008b-context').style.display = (document.getElementById('cakeErr680ec8aac008b-context').style.display == 'none' ? '' : 'none')">Context</a><pre id="cakeErr680ec8aac008b-code" class="cake-code-dump" style="display: none;"><code><span style="color: #000000"><span style="color: #0000BB"> </span><span style="color: #007700">if(</span><span style="color: #0000BB">strstr</span><span style="color: #007700">(</span><span style="color: #0000BB">$match</span><span style="color: #007700">[</span><span style="color: #0000BB">1</span><span style="color: #007700">],</span><span style="color: #DD0000">'=='</span><span style="color: #007700">)) {</span></span></code> <code><span style="color: #000000"><span style="color: #0000BB"> </span><span style="color: #007700">list(</span><span style="color: #0000BB">$token</span><span style="color: #007700">,</span><span style="color: #0000BB">$keyword</span><span style="color: #007700">) = </span><span style="color: #0000BB">explode</span><span style="color: #007700">(</span><span style="color: #DD0000">"=="</span><span style="color: #007700">,</span><span style="color: #0000BB">$match</span><span style="color: #007700">[</span><span style="color: #0000BB">1</span><span style="color: #007700">],</span><span style="color: #0000BB">2</span><span style="color: #007700">);</span></span></code> <span class="code-highlight"><code><span style="color: #000000"><span style="color: #0000BB"> $text </span><span style="color: #007700">= </span><span style="color: #0000BB">str_replace</span><span style="color: #007700">(</span><span style="color: #0000BB">$match</span><span style="color: #007700">[</span><span style="color: #0000BB">0</span><span style="color: #007700">], (</span><span style="color: #0000BB">strtolower</span><span style="color: #007700">(</span><span style="color: #0000BB">$town</span><span style="color: #007700">[</span><span style="color: #0000BB">$token</span><span style="color: #007700">]) != </span><span style="color: #0000BB">strtolower</span><span style="color: #007700">(</span><span style="color: #0000BB">$keyword</span><span style="color: #007700">) ? </span><span style="color: #0000BB">self</span><span style="color: #007700">::</span><span style="color: #0000BB">replace</span><span style="color: #007700">(</span><span style="color: #0000BB">$match</span><span style="color: #007700">[</span><span style="color: #0000BB">2</span><span style="color: #007700">], </span><span style="color: #0000BB">$town</span><span style="color: #007700">, </span><span style="color: #0000BB">$callCake</span><span style="color: #007700">): </span><span style="color: #DD0000">''</span><span style="color: #007700">), </span><span style="color: #0000BB">$text</span><span style="color: #007700">);</span></span></code></span></pre><pre id="cakeErr680ec8aac008b-context" class="cake-context" style="display: none;">$text = '<!--default--> <!-- module_RHS - AARP Events --> {ifnot_slug==healthy-living/map} {module_RHS - AARP Events} {endif} {module_RHS - Tout A} {module_RHS - Ad Slot 1} {module_RHS - Join AARP Today} {module_RHS - Ad Slot 2} {module_FB - State Side Panel} {module_RHS - State Contact Us}' $town = array( '_id' => '576180bb0c4e268f7f8bb897', 'city' => 'Charleston', 'state' => 'WV', 'nearby' => array( (int) 0 => array( 'city' => 'Charleston', 'state' => 'WV', 'sef_url' => 'charleston-wv' ), (int) 1 => array( 'city' => 'South Charleston', 'state' => 'WV', 'sef_url' => 'south-charleston-wv' ), (int) 2 => array( 'city' => 'Dunbar', 'state' => 'WV', 'sef_url' => 'dunbar-wv' ), (int) 3 => array( 'city' => 'Cross Lanes', 'state' => 'WV', 'sef_url' => 'cross-lanes-wv' ), (int) 4 => array( 'city' => 'Institute', 'state' => 'WV', 'sef_url' => 'institute-wv' ), (int) 5 => array( 'city' => 'Tad', 'state' => 'WV', 'sef_url' => 'tad-wv' ), (int) 6 => array( 'city' => 'Pinch', 'state' => 'WV', 'sef_url' => 'pinch-wv' ), (int) 7 => array( 'city' => 'Hernshaw', 'state' => 'WV', 'sef_url' => 'hernshaw-wv' ), (int) 8 => array( 'city' => 'Belle', 'state' => 'WV', 'sef_url' => 'belle-wv' ), (int) 9 => array( 'city' => 'Saint Albans', 'state' => 'WV', 'sef_url' => 'saint-albans-wv' ), (int) 10 => array( 'city' => 'Elkview', 'state' => 'WV', 'sef_url' => 'elkview-wv' ), (int) 11 => array( 'city' => 'Nitro', 'state' => 'WV', 'sef_url' => 'nitro-wv' ), (int) 12 => array( 'city' => 'Tornado', 'state' => 'WV', 'sef_url' => 'tornado-wv' ), (int) 13 => array( 'city' => 'Blount', 'state' => 'WV', 'sef_url' => 'blount-wv' ), (int) 14 => array( 'city' => 'Upper Falls', 'state' => 'WV', 'sef_url' => 'upper-falls-wv' ) ), 'local' => array( (int) 0 => 'charleston-wv', (int) 1 => 'south-charleston-wv', (int) 2 => 'dunbar-wv', (int) 3 => 'cross-lanes-wv', (int) 4 => 'institute-wv', (int) 5 => 'tad-wv', (int) 6 => 'pinch-wv', (int) 7 => 'hernshaw-wv', (int) 8 => 'belle-wv', (int) 9 => 'saint-albans-wv', (int) 10 => 'elkview-wv', (int) 11 => 'nitro-wv', (int) 12 => 'tornado-wv', (int) 13 => 'blount-wv', (int) 14 => 'upper-falls-wv', (int) 15 => 'blue-creek-wv', (int) 16 => 'winifrede-wv', (int) 17 => 'ashford-wv', (int) 18 => 'poca-wv' ), 'season' => 'spring', 'aarp-events-image' => 'aarp-events', 'amusement-parks-image' => 'amusement-warm-c', 'arts-entertainment-image' => 'arts-all-bm', 'asset_version' => '240925', 'beaches-lakes-image' => 'beaches-lakes-cool-c', 'billboard1_caption' => 'Spring', 'billboard1_image_url' => '{local_happenings-image}', 'billboard1_link_url' => '/{local_sef_url}/happenings/', 'billboard1_subtitle' => 'See the Real Possibilities', 'billboard1_thumb_title' => ' Happenings', 'billboard1_thumb_url' => '{local_happenings-image}', 'billboard1_title' => 'Get to know AARP in {local_city_c}', 'billboard2_image_url' => '{local_season-image}', 'billboard2_link_url' => '/{local_sef_url}/{local_season}-fun/', 'billboard2_subtitle' => 'Explore fun and interesting things to do this {local_season} near you!', 'billboard2_thumb_title' => '{local_season_header}', 'billboard2_thumb_url' => '{local_season-image}', 'billboard2_title' => 'Time for {local_season_header}!', 'billboard3_image_url' => '{local_volunteering-image}', 'billboard3_link_url' => '/{local_sef_url}/volunteering/', 'billboard3_subtitle' => 'Make a difference!', 'billboard3_thumb_title' => 'Volunteering', 'billboard3_thumb_url' => '{local_volunteering-image}', 'billboard3_title' => 'Volunteering lifts everyone's spirits', 'bvideo_name' => '{local_full_state_c}', 'city-select-image' => 'cityselect-spring', 'coffee-image' => 'coffee-warm-m', 'coffee_radius' => '10', 'community_blogs_archive' => 'charleston-wv', 'community_blogs_list' => 'caregiving,healthy-living,savings-and-planning,work-and-jobs,life-reimagined,all,{local_state},charleston-wv', 'connect_town_groups' => '[{ "towns": { "atlanta-ga": { "name": "Atlanta, GA", "path": "/atlanta-ga/fight-fraud/" }, "chicago-il": { "name": "Chicago, IL", "path": "/chicago-il/fight-fraud/" }, "los-angeles-ca": { "name": "Los Angeles, CA", "path": "/los-angeles-ca/fight-fraud/" }, "new-york-ny": { "name": "New York City, NY", "path": "/new-york-ny/fight-fraud/?showtowns=true" }, "phoenix-az": { "name": "Phoenix, AZ", "path": "/phoenix-az/fight-fraud/" } }, "code": "CSN-LOCAL-GROUP1" }, { "towns": { "baltimore-md": { "name": "Baltimore Metro, MD", "path": "/baltimore-md/fight-fraud/" }, "dallas-tx": { "name": "Dallas, TX", "path": "/dallas-tx/fight-fraud/" }, "denver-co": { "name": "Denver, CO", "path": "/denver-co/fight-fraud/" }, "detroit-mi": { "name": "Detroit, MI", "path": "/detroit-mi/fight-fraud/" }, "orlando-fl": { "name": "Central Florida, FL", "path": "/orlando-fl/fight-fraud/?showtowns=true" }, "houston-tx": { "name": "Houston, TX", "path": "/houston-tx/fight-fraud/" }, "brookhaven-ny": { "name": "Long Island, NY", "path": "/brookhaven-ny/fight-fraud/?showtowns=true" }, "san-diego-ca": { "name": "San Diego County, CA", "path": "/san-diego-ca/fight-fraud/" }, "miami-fl": { "name": "South Florida, FL", "path": "/miami-fl/fight-fraud/" } }, "code": "CSN-LOCAL-GROUP2" }, { "towns": { "charlotte-nc": { "name": "Charlotte, NC", "path": "/charlotte-nc/aarp-events/" }, "boston-ma": { "name": "Greater Boston, MA", "path": "/boston-ma/aarp-events/?showtowns=true" }, "indianapolis-in": { "name": "Indianapolis, IN", "path": "/indianapolis-in/aarp-events/" }, "las-vegas-nv": { "name": "Las Vegas, NV", "path": "/las-vegas-nv/aarp-events/" }, "philadelphia-pa": { "name": "Philadelphia, PA", "path": "/philadelphia-pa/aarp-events/" }, "pittsburgh-pa": { "name": "Pittsburgh, PA", "path": "/pittsburgh-pa/aarp-events/" }, "portland-or": { "name": "Portland Metro, OR", "path": "/portland-or/aarp-events/" }, "seattle-wa": { "name": "Seattle, WA", "path": "/seattle-wa/aarp-events/" }, "saint-louis-mo": { "name": "St Louis, MO", "path": "/saint-louis-mo/aarp-events/" }, "minneapolis-mn": { "name": "Twin Cities, MN", "path": "/minneapolis-mn/aarp-events/?showtowns=true" } }, "code": "CSN-LOCAL-GROUP3" }, { "towns": { "new-orleans-la": { "name": "Greater New Orleans, LA", "path": "/new-orleans-la/fight-fraud/" }, "hartford-ct": { "name": "Hartford, CT", "path": "/hartford-ct/fight-fraud/" }, "little-rock-ar": { "name": "Little Rock, AR", "path": "/little-rock-ar/fight-fraud/" }, "oahu-hi": { "name": "Oahu, HI", "path": "/oahu-hi/fight-fraud/" }, "omaha-ne": { "name": "Omaham, NE", "path": "/omaha-ne/fight-fraud/" } }, "code": "CSN-LOCAL-GROUP4" }, { "towns": { "des-moines-ia": { "name": "Des Moines, IA", "path": "/des-moines-ia/aarp-events/" }, "fargo-nd": { "name": "Fargo, ND", "path": "/fargo-nd/aarp-events/" }, "allentown-pa": { "name": "Lehigh Valley, PA", "path": "/allentown-pa/aarp-events/?showtowns=true" }, "dale-city-va": { "name": "Prince William County, VA", "path": "/dale-city-va/aarp-events/" }, "worcester-ma": { "name": "Worcester County, MA", "path": "/worcester-ma/aarp-events/" } }, "code": "CSN-LOCAL-GROUP5" }, { "towns": { "charleston-wv": { "name": "Charleston, WV", "path": "/charleston-wv/aarp-events/" }, "helena-mt": { "name": "Lewis and Clark County, MT", "path": "/helena-mt/aarp-events/" }, "manchester-nh": { "name": "New Hampshire, NH", "path": "/manchester-nh/aarp-events/" }, "providence-ri": { "name": "Providence, RI", "path": "/providence-ri/aarp-events/" } }, "code": "CSN-LOCAL-GROUP6" }]', 'cvent_display_module' => 'false', 'cvent_widget_city' => '{local_city_state}', 'embed_video' => '<iframe width="100%" height="349" src="//players.brightcove.net/3772599298001/HkD6Qklb_default/index.html?videoId={local_embed_video_2}" allowfullscreen frameborder="0"></iframe>', 'espanol-news-header' => 'Noticias de {local_city}', 'espanol-news-image' => 'losangeles-spanish', 'events-image' => 'events-all', 'events_careversation_group_min' => '8', 'events_driversafety_group_min' => '8', 'events_index_slot1' => '{module_Cvent New Widget Section 3}', 'events_tek_group_min' => '8', 'event_big_thumb' => 'https://cdn-aarp.americantowns.com/img/responsive/events-all-1140x655.jpg', 'event_hero_image' => 'https://cdn-aarp.americantowns.com/img/template/hero/event.jpg', 'event_thumb' => 'https://cdn-aarp.americantowns.com/img/template/thumbs/event-t.jpg', 'fall-fun-image' => 'fall-fun-cool-c', 'fallfun_big_thumb' => 'https://cdn-aarp.americantowns.com/img/template/thumbs/fall-fun10-big-t.jpg', 'fallfun_hero_image' => 'https://cdn-aarp.americantowns.com/img/template/hero/fall-fun10.jpg', 'fallfun_thumb' => 'https://cdn-aarp.americantowns.com/img/template/thumbs/fall-fun10-t.jpg', 'farmers-markets-image' => 'farmers-markets-c', 'find_it_fast_link_url' => 'jobs', 'find_it_fast_title' => 'Work & Jobs', 'gfg-image' => 'gfg-warm-c-2', 'google_disclaimer' => '<p><b>Please note:</b> These listings are provided via Google for the {local_city} community. <b>Listings here do NOT imply that an AARP member discount is offered.</b> Please see the <a href="https://www.aarp.org/benefits-discounts/" target="_blank">AARP Membership & Benefits page</a> for a listing of businesses that do provide a member discount.</p>', 'happenings-image' => 'happenings-rural', 'happenings-tbd-pilot-text' => '<h2><span>Discover everything you can do with AARP</span></h2> <h3><span>See fun events, local offers, and more right where you live.</span></h3>', 'happenings_default_image' => 'https://cdn-aarp.americantowns.com/img/responsive/aarp-default-rp-min.png', 'happenings_gold_slug_line_10up' => 'AARP in {local_community_name}', 'happenings_gold_slug_line_state' => 'AARP in {local_full_state}', 'happenings_gold_slug_line_state_es' => 'AARP en Virginia Occidental', 'happenings_heading' => '{local_city} Happenings', 'happenings_twitter_header' => 'More from {local_city}', 'hiking-image' => 'hiking-cool-c', 'hiking_big_thumb' => 'https://cdn-aarp.americantowns.com/img/template/thumbs/hiking4-big-t.jpg', 'hiking_hero_image' => 'https://cdn-aarp.americantowns.com/img/template/hero/hiking4.jpg', 'hiking_thumb' => 'https://cdn-aarp.americantowns.com/img/template/thumbs/hiking4-t.jpg', 'home_events_slot1' => '{module_Cvent New Widget Section}', 'home_events_slot2' => '{module_HP - Blog - Learn More}', 'home_intro_text' => '<p> Select your community from the list below to learn about great programs, stimulating things to do, local services, discounts and more! </p>', 'hp-event-tout' => '{if_facebook_link}<div class="module-spacer text-center"> <div class="fb-page" data-href="{local_facebook_link}" data-tabs="timeline" data-small-header="false" data-adapt-container-width="true" data-hide-cover="false" data-show-facepile="true"><blockquote cite="{local_facebook_link}" class="fb-xfbml-parse-ignore"><a href="{local_facebook_link}">Facebook</a></blockquote></div></div> {endif}', 'ice_skating_big_thumb' => 'https://cdn-aarp.americantowns.com/img/responsive/ice-skating-all-1140x655.jpg', 'ice_skating_hero_image' => 'https://cdn-aarp.americantowns.com/img/template/hero/ice-skating.jpg', 'ice_skating_thumb' => 'https://cdn-aarp.americantowns.com/img/template/thumbs/ice-skating-t.jpg', 'image_url' => 'https://cdn-aarp.americantowns.com/img/template/hero/working-for-you.jpeg', 'jobs_widget_city' => '{local_city_c}', 'm2mredirect' => 'True', 'movies-image' => 'movies-all-c', 'movies_robots' => 'index, follow', 'name' => 'In Your Community', 'nature_big_thumb' => 'https://cdn-aarp.americantowns.com/img/template/thumbs/nature-center2-big-t.jpg', 'nature_hero_image' => 'https://cdn-aarp.americantowns.com/img/template/hero/nature-center2.jpg', 'nature_thumb' => 'https://cdn-aarp.americantowns.com/img/template/thumbs/nature-center2-t.jpg', 'nearme_map_radius' => '20', 'nearme_map_zip' => '{local_zip}', 'omniture_cookie' => 'charleston-wv-cp', 'page-title-right' => '{module_Event Snapshot Newsletter Signup}', 'parks-image' => 'parks-warm-c', 'pilot_towns_banner_image' => 'https://cdn-aarp.americantowns.com/img/classic/happenings-rural-240x140.jpg', 'pumpkin-picking-image' => 'fall-fun-all-1-pumpkins', 'recommendation_form_email' => 'jgunderson-palmer@aarp.org,bekim@americantowns.com,katherine@americantowns.com', 'recreation-image' => 'rec-cool-b', 'restaurantform_email' => 'bmazur@aarp.org,bekim@americantowns.com', 'restaurant_radius' => '10,20,30', 'season-activities' => 'Walking, microbreweries ', 'season-image' => 'spring-fun-warm-m', 'seasonal_big_thumb' => 'https://cdn-aarp.americantowns.com/img/template/thumbs/seasonal-big-t.jpg', 'seasonal_hero_image' => 'https://cdn-aarp.americantowns.com/img/template/hero/seasonal.jpg', 'seasonal_thumb' => 'https://cdn-aarp.americantowns.com/img/template/thumbs/seasonal-t.jpg', 'season_header' => 'Spring Fun', 'season_title' => 'Spring', 'skiing_big_thumb' => 'https://cdn-aarp.americantowns.com/img/template/thumbs/skiing-big-t.jpg', 'skiing_hero_image' => 'https://cdn-aarp.americantowns.com/img/template/hero/skiing.jpg', 'skiing_thumb' => 'https://cdn-aarp.americantowns.com/img/template/thumbs/skiing-t.jpg', 'spring-fun-image' => 'spring-fun-warm-m', 'state_blog_header' => 'AARP State News', 'state_blog_name' => 'West Virginia', 'summer-fun-image' => 'summer-fun-warm-m', 'tas_state_link' => 'https://takeastand.aarp.org/congressional-action-chart/?state=West+Virginia', 'term' => 'in Charleston', 'thingstodo_big_thumb' => 'https://cdn-aarp.americantowns.com/img/template/thumbs/things-to-do3-big-t.jpg', 'thingstodo_hero_image' => 'https://cdn-aarp.americantowns.com/img/template/hero/things-to-do3.jpg', 'thingstodo_thumb' => 'https://cdn-aarp.americantowns.com/img/template/thumbs/things-to-do3-t.jpg', 'vcc_featured_image' => 'https://s3.amazonaws.com/local-aarp/img/vcc/featured/20210430_4C9F7646-96EC-4C88-960A-997CE34788BC.jpg', 'veterans-image' => 'veterans', 'video_tout_image' => 'https://cdn-aarp.americantowns.com/img/template/video-touts/san-antonio-video.png', 'vineyards-wineries-image' => 'wineries', 'volunteer-today-button' => '<span class="media-middle"> <a href="https://www.aarp.org/volunteer/virtual/?intcmp=CSN-LNK-AARPLOCAL-VOLINT-20210331-{local_tracking_code_town}-{local_tracking_code_state}" class="red btn" target="_blank">I WANT TO VOLUNTEER</a> </span>', 'volunteering-image' => 'volunteering-winter', 'volunteering-news-image' => 'volunteer-all-m-hands', 'volunteer_help_image' => 'volunteering-help-military-families', 'volunteer_help_link_name' => 'See Projects', 'volunteer_help_link_url' => 'https://www.createthegood.org/how-to-guides?intcmp=SNG-LNK-AARPLOCAL-VOLHTG-20140805-{local_tracking_code_town}-{local_tracking_code_state}', 'volunteer_help_subtitle' => 'Help Military Families', 'volunteer_help_title' => 'Do-It-Yourself Project Guides', 'winter-fun-image' => 'winter-fun-snow-c-ski', 'winterfun_big_thumb' => 'https://cdn-aarp.americantowns.com/img/template/thumbs/winter-fun-big-t.jpg', 'winterfun_hero_image' => 'https://cdn-aarp.americantowns.com/img/template/hero/winter-fun.jpg', 'winterfun_pic_nav2' => '<li><a href="/{town_sef_url}/skiing/"><img src="{local_skiing_big_thumb}" title="Skiing"><span>Skiing</span></a></li>', 'winterfun_thumb' => 'https://cdn-aarp.americantowns.com/img/template/thumbs/winter-fun-t.jpg', 'youtube_image' => 'https://cdn-aarp.americantowns.com/img/template/icons/youtube.png', 'news_link' => 'https://www.aarp.org/WV?intcmp=SNG-LNK-AARPLOCAL-BLOGWV-20140101', 'contactus_text' => 'West Virginia', 'contactus_email' => 'WVAARP@aarp.org ', 'contactus_link' => 'https://states.aarp.org/about-aarp-west-virginia/?intcmp=SNG-LNK-AARPLOCAL-CONTACT-20140101', 'facebook_link' => 'https://www.facebook.com/AARPWestVirginia', 'twitter_link' => 'https://twitter.com/aarpwv', 'state_contract_id' => '56037', 'state_blog_flag' => 'https://states.aarp.org/wp-content/themes/aarpstates/images/state_flags/west-virginia.png', 'state_blog_link' => 'https://states.aarp.org/region/west-virginia/', 'state_blog_rss' => 'https://states.aarp.org/region/west-virginia/feed', 'cold_state' => 'yes', 'embed_video_2' => '5763161969001', '2020_election_link' => 'https://local.aarp.org/news/how-to-vote-in-west-virginias-2020-election-what-you-need-to-know-wv-2020-08-05.html', 'State_Label' => 'West Virginia's', 'vaccine_url' => 'https://local.aarp.org/news/the-covid19-vaccine-distribution-plan-in-west-virginia-wv-2021-02-04.html', 'at_ski_resort' => 'y', 'state_capital' => 'charleston-wv', '2024_election_link' => 'https://states.aarp.org/west-virginia/election-voting-guide', '2024_election_link_es' => 'https://states.aarp.org/west-virginia/elecciones-guia-para-votar-virginia-occidental', 'advanced_directives_link' => 'https://www.caringinfo.org/wp-content/uploads/WestVirginia.pdf', 'full_state' => 'West Virginia', 'county' => 'Kanawha', 'geo' => array( (int) 0 => (float) -81.635398864746, (int) 1 => (float) 38.353298187256 ), 'latitude' => (float) 38.353298187256, 'longitude' => (float) -81.635398864746, 'city_state' => 'Charleston, WV', 'city_state_search' => 'Charleston WV,Charleton WV', 'pilot_name' => 'Charleston', 'pilot_sef_url' => 'charleston-wv', 'community_id' => (int) 72, 'community_name' => 'Charleston', 'community_state' => 'WV', 'community_region' => 'South', 'brightspot_region' => 'charleston-wv', 'title' => 'Charleston, WV', 'subtitle' => 'Highlighting {local_city} ', 'tracking_code_town' => 'CHARLESTON', 'tracking_code_state' => 'WV', 'ad_state' => 'wv', 'ad_city' => 'charleston', 'ad_region' => null, 'timezone' => 'America/New_York', 'type' => 'town', 'zip' => '25301', 'sef_url' => 'charleston-wv', 'americantowns_url' => 'https://www.americantowns.com/charleston-wv/', 'alt_names' => 'Charleston,Charleton', 'zipcodes' => array( (int) 0 => '25301', (int) 1 => '25302', (int) 2 => '25303', (int) 3 => '25304', (int) 4 => '25305', (int) 5 => '25306', (int) 6 => '25309', (int) 7 => '25311', (int) 8 => '25312', (int) 9 => '25313', (int) 10 => '25314', (int) 11 => '25315', (int) 12 => '25317', (int) 13 => '25320', (int) 14 => '25321', (int) 15 => '25322', (int) 16 => '25323', (int) 17 => '25324', (int) 18 => '25325', (int) 19 => '25326', (int) 20 => '25327', (int) 21 => '25328', (int) 22 => '25329', (int) 23 => '25330', (int) 24 => '25331', (int) 25 => '25332', (int) 26 => '25333', (int) 27 => '25334', (int) 28 => '25335', (int) 29 => '25336', (int) 30 => '25337', (int) 31 => '25338', (int) 32 => '25339', (int) 33 => '25350', (int) 34 => '25356', (int) 35 => '25357', (int) 36 => '25358', (int) 37 => '25360', (int) 38 => '25361', (int) 39 => '25362', (int) 40 => '25364', (int) 41 => '25365', (int) 42 => '25375', (int) 43 => '25387', (int) 44 => '25389', (int) 45 => '25392', (int) 46 => '25396' ), 'urls' => array( (int) 0 => 'charleston-wv', (int) 1 => 'charleton-wv', (int) 2 => 'big-chimney-wv', (int) 3 => 's-charleston-wv', (int) 4 => 'south-charleston-wv', (int) 5 => 'kanawha-city-wv', (int) 6 => 'malden-wv', (int) 7 => 'cross-lanes-wv', (int) 8 => 'chesapeake-wv', (int) 9 => 'marmet-wv', (int) 10 => 'wv-dept-of-motor-veh-wv', (int) 11 => 'sissonville-wv', (int) 12 => 'united-bank-wv', (int) 13 => 'verizon-wv' ), 'town_ids' => array( (int) 0 => '10525', (int) 1 => '10526', (int) 2 => '10527', (int) 3 => '10528', (int) 4 => '10529', (int) 5 => '10530', (int) 6 => '10531', (int) 7 => '10532', (int) 8 => '10533', (int) 9 => '10534', (int) 10 => '10535', (int) 11 => '10536', (int) 12 => '10537', (int) 13 => '10538', (int) 14 => '10539', (int) 15 => '10540', (int) 16 => '10541', (int) 17 => '10542', (int) 18 => '10543', (int) 19 => '10544', (int) 20 => '10545', (int) 21 => '10546', (int) 22 => '10547', (int) 23 => '10548', (int) 24 => '10549', (int) 25 => '10550', (int) 26 => '10551', (int) 27 => '10552', (int) 28 => '10553', (int) 29 => '10554', (int) 30 => '10555', (int) 31 => '10556', (int) 32 => '10557', (int) 33 => '10558', (int) 34 => '10559', (int) 35 => '10560', (int) 36 => '10561', (int) 37 => '10562', (int) 38 => '10563', (int) 39 => '10564', (int) 40 => '10565', (int) 41 => '10566', (int) 42 => '10567', (int) 43 => '10568', (int) 44 => '10569', (int) 45 => '10570', (int) 46 => '10571' ), 'has_happenings' => 'true', 'cvent_community_code' => 'wv-charleston' ) $callCake = true $matches = array( (int) 0 => array( (int) 0 => '{ifnot_slug==healthy-living/map} {module_RHS - AARP Events} {endif}', (int) 1 => 'slug==healthy-living/map', (int) 2 => ' {module_RHS - AARP Events} ' ) ) $match = array( (int) 0 => '{ifnot_slug==healthy-living/map} {module_RHS - AARP Events} {endif}', (int) 1 => 'slug==healthy-living/map', (int) 2 => ' {module_RHS - AARP Events} ' ) $token = 'slug' $keyword = 'healthy-living/map'</pre><pre class="stack-trace">Localize::replace() - APP/Lib/Localize.php, line 152 Modules::render() - APP/Lib/Modules.php, line 9 include - APP/View/Elements/display.ctp, line 13 View::_evaluate() - CORE/Cake/View/View.php, line 971 View::_render() - CORE/Cake/View/View.php, line 933 View::render() - CORE/Cake/View/View.php, line 473 Controller::render() - CORE/Cake/Controller/Controller.php, line 963 AppController::renderPage() - APP/Controller/AppController.php, line 136 BlogsController::display() - APP/Controller/BlogsController.php, line 81 ReflectionMethod::invokeArgs() - [internal], line ?? Controller::invokeAction() - CORE/Cake/Controller/Controller.php, line 491 Dispatcher::_invoke() - CORE/Cake/Routing/Dispatcher.php, line 193 Dispatcher::dispatch() - CORE/Cake/Routing/Dispatcher.php, line 167 [main] - APP/webroot/index.php, line 118</pre></div></pre><div class="module clearfix"><!--default--> <!-- module_RHS - AARP Events --> <div class="ar-basic-box module-spacer"> <header> <div class="pull-right"> <a href="/charleston-wv/aarp-events/" data-formelementid="LOCAL-BTN-CLK-SEEALL-EVENTS"> <img style="width:30px;" src="https://cdn-aarp.americantowns.com/img/template/icons/aarp_event_icon.png" alt="Upcoming AARP Events" /> </a> </div> <h2 class="visible-lg">AARP Events for Charleston</h2> <h2 class="hidden-lg">AARP Events for Charleston</h2> </header> <div class="wrap"> <div class="ar-listing snippet"> <ul class="list"> <li class="item" data-pageindex="1"> <h2 class="title"><a href="/aarp-event/aarp-live-decluttering-for-today-and-tomorrow-51925-87nw6zdbytm.html" data-formelementid="LOCAL-BTN-CLK-EVENTS-AARP-LIVE-DECLUTTERING-FOR-TODAY-AND-TOMORROW-51925">AARP Live: Decluttering for Today and Tomorrow , 5/19/25</a></h2> <p class="time">Monday, May 19, 2025 at 8:00 p.m. ET</p> <p class="venue"></p> <p class="loc">Online Event</p> </li><li class="item" data-pageindex="1"> <h2 class="title"><a href="/aarp-event/aarp-live-social-security-whats-right-for-you-61625-glnbkkyk2gm.html" data-formelementid="LOCAL-BTN-CLK-EVENTS-AARP-LIVE-SOCIAL-SECURITY-WHATS-RIGHT-FOR-YOU-61625">AARP Live: Social Security: What’s Right For You? , 6/16/25</a></h2> <p class="time">Monday, Jun 16, 2025 at 8:00 p.m. ET</p> <p class="venue"></p> <p class="loc">Online Event</p> </li><li class="item" data-pageindex="1"> <h2 class="title"><a href="/aarp-event/aarp-live-ask-me-anything-fraud-edition-72125-3zngmt79zzl.html" data-formelementid="LOCAL-BTN-CLK-EVENTS-AARP-LIVE-ASK-ME-ANYTHING-FRAUD-EDITION-72125">AARP Live: Ask Me Anything – Fraud Edition, 7/21/25</a></h2> <p class="time">Monday, Jul 21, 2025 at 8:00 p.m. ET</p> <p class="venue"></p> <p class="loc">Online Event</p> </li> </ul> <p><a class="link-red" href="/charleston-wv/aarp-events/" data-formelementid="LOCAL-BTN-CLK-SEEALL-EVENTS">View All AARP Events<i class="ml-1 fas fa-chevron-right"></i></a></p> </div> </div> </div> <div aria-hidden="true" class="aarpe-ad-wrapper"> <div class="aarpe-ad en clearfix" id="300x250_53475" data-adsize="300x250"> <script type="text/javascript"> if(typeof AARP.ads !== 'undefined'){ AARP.ads.slots({ id:'300x250_53475', size:'300x250'}); 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--pageWidth: 86.11%; --maxPageWidth: 1240px; --horizontalAlignment: center; --fontFamily: 'Roboto', sans-serif; --headerBackgroundColor:#000000; --headerTextColor:#FFFFFF; --headerHeight:50px; --footerbackgroundColor:#000000; --footerTextColor:#918883; }', 'title_for_layout' => '{local_city_c}, {local_state} Happenings - AARP' ) $content_for_layout = '<div class="row twoColumnLayout"> <div class="col-md-8 left-rail"><div class="module clearfix"><div class="ar-basic-box"> <div> <div class="module-spacer"> <header><h1 class="article-headline">Social Security Administration Backs Away From Proposed Changes</h1></header> <div class="posted-on"> Posted on 04/10/25 </div> </div> <div class="module-spacer"> <span class="blog-content"><p><div class="RichTextArticleBody"> <div class="RichTextArticleBody-body"><div class="Enhancement" > <div class="Enhancement-item"><figure class="Figure" data-alignment="center"> <img src="https://aarp-states.brightspotcdn.com/df/b4/4bdf83474e68876c65d4d2dde6ca/social-security-impostor-scams.jpg" alt="social security card" width="4876" height="3381"/> <figcaption class="Figure-caption">man holding social security card</figcaption> <div class="Figure-credit">KenTannenbaum/Getty Images/iStockphoto</div> </figure> </div> </div><p>Social Security Administration (SSA) has confirmed to AARP that beginning April 14, they will allow all claim types to be completed over the telephone as they previously had been. This includes Retirement, Survivors, and Auxiliary (Spouse or Child) benefits that SSA previously announced would require in-person identity proofing, in addition to Social Security Disability Insurance, Medicare, and SSI.<br><br>AARP had strongly opposed this decision from the start, arguing that it unduly burdens older adults, especially those in rural areas. Over the last two weeks, over one million emails, texts, and letters were sent to congress from concerned constituents.<br><br>"This is great news for older Americans,” said AARP Executive Vice President Nancy LeaMond. “We appreciate SSA listening to AARP and millions of Americans about the impact on their lives and providing better access to customer service for Social Security benefits. SSA's guarantee of phone access for claims is a win for older Americans, and we look forward to further improvements in their customer service."<br><br>Prior to last night’s SSA Announcement, people applying for retirement, survivor or <span class="Enhancement" ><span class="Enhancement-item"><a class="Link" href="https://www.aarp.org/social-security/faq/collecting-benefits-as-spouse/" target="_blank" rel="noopener noreferrer">family benefits</a></span></span> were going to be required to use an online <span class="Enhancement" ><span class="Enhancement-item"><a class="Link" href="https://www.aarp.org/social-security/open-your-online-account/" target="_blank" rel="noopener noreferrer">My Social Security account</a></span></span> or make an appointment at a local SSA office to show proof of identity, a necessary step in filing for benefits or reporting a change in bank direct deposit information to receive payments.<br><br>AARP has long advocated for better service delivery from the SSA. As of April 8, t<span class="Enhancement" ><span class="Enhancement-item"><a class="Link" href="https://nam12.safelinks.protection.outlook.com/?url=https%3A%2F%2Fwww.ssa.gov%2Fssa-performance%2F800-number-performance&data=05%7C02%7Ctlacock%40aarp.org%7C9f63d20488fa4fe9f34608dd7864bcb0%7Ca395e38b4b754e4493499a37de460a33%7C0%7C0%7C638799096260532553%7CUnknown%7CTWFpbGZsb3d8eyJFbXB0eU1hcGkiOnRydWUsIlYiOiIwLjAuMDAwMCIsIlAiOiJXaW4zMiIsIkFOIjoiTWFpbCIsIldUIjoyfQ%3D%3D%7C0%7C%7C%7C&sdata=CVEq5B%2Bo62ShWywhqDqZWTtAr36FbIUwF08kgwcmkgg%3D&reserved=0" target="_blank" rel="noopener noreferrer">he latest data f</a></span></span>rom the office suggests those calling the SSA helpline this week waited on hold for an average of three and a half hours. That is much higher than the average of one hour during November of 2024 and one hour and 39 minutes just last month. For most of last year, SSA maintained a phone busy rate of 0 percent. But that has since changed, skyrocketing in March to nearly 1 out of every 3 callers getting a pre-recorded message that the lines are too busy and are then hung up on by SSA. For those lucky enough to get their call answered, they often wait up to two and a half hours or more for a call back.<br><br>The plan to force most ID verifications to the SSA website was torpedoed by a lack of reliability from the site. According to reports, SSA’s online portal has suffered 5 outages in March alone, including a full outage on March 31.<br><br>“What was once a persistent concern has now become a crisis – our members are deeply concerned by the rapid deterioration in Social Security customer service,” said AARP Wyoming State Director Sam Shumway.<br><br>“Few issues matter more to older Americans than Social Security. We consistently hear how vital Social Security is to older Americans – and how much they depend on services provided by the Social Security Administration, whether it be over the phone, online, or face-to-face at local field offices,” he added.<br><br>SSA has released a list of permanent and temporary office closures or service availability changes, which can be <span class="Enhancement" ><span class="Enhancement-item"><a class="Link" href="https://nam12.safelinks.protection.outlook.com/?url=https%3A%2F%2Fwww.ssa.gov%2Fagency%2Femergency%2F%3Futm_campaign%3Demergencypage%26utm_content%3Dctabtn%26utm_medium%3Demail%26utm_source%3Dgovdelivery%23K&data=05%7C02%7Ctlacock%40aarp.org%7C9f63d20488fa4fe9f34608dd7864bcb0%7Ca395e38b4b754e4493499a37de460a33%7C0%7C0%7C638799096260552136%7CUnknown%7CTWFpbGZsb3d8eyJFbXB0eU1hcGkiOnRydWUsIlYiOiIwLjAuMDAwMCIsIlAiOiJXaW4zMiIsIkFOIjoiTWFpbCIsIldUIjoyfQ%3D%3D%7C0%7C%7C%7C&sdata=WagH%2B8X4xp7y35r4EfgBdzhNEFZM8RkAwmDYDRbHTug%3D&reserved=0" target="_blank" rel="noopener noreferrer">found here</a></span></span>. As of April 7, the site shows only Cody as only able to offer assistance by telephone until further notice and no in-person service. This is the only Wyoming office which has been impacted.<br><br>"We still need your voice in this fight to create better customer service,” said Shumway. “Email your lawmakers today and tell them to strengthen Social Security customer service"<br></p></div> </div> </p></span> </div> </div> <p><i>This story is provided by AARP Wyoming. Visit the <a href="https://states.aarp.org/region/wyoming/" target="_blank">AARP Wyoming</a> page for more news, events, and programs affecting retirement, health care, and more.</i></p> </div> </div><div class="module clearfix"><script src="https://npmcdn.com/flickity@2/dist/flickity.pkgd.min.js"></script> <script src="https://aarp-states.brightspotcdn.com/resource/00000168-dd17-d487-a96e-df5fe3ee0000/styleguide/All.min.d703996ba6a992470f9f7fa2170736df.gz.js"></script> <link class="Webpack-css" rel="stylesheet" href="https://aarp-states.brightspotcdn.com/resource/00000168-dd17-d487-a96e-df5fe3ee0000/styleguide/All.min.2cef3303b65f09149a6db29044f033cb.gz.css"> <!-- <script src="https://aarp-states.brightspotcdn.com/resource/00000168-dd17-d487-a96e-df5fe3ee0000/styleguide/All.min.c85a242a55150cd195e494cd6e5b9c77.gz.js" async=""></script> <link rel="stylesheet" media="all" href="https://aarp-states.brightspotcdn.com/resource/00000168-dd17-d487-a96e-df5fe3ee0000/styleguide/All.min.bfe6eb5a8301841feef3af4e9bd1e26d.gz.css"> --> <!-- bypass --> <style> a:focus, a:hover { text-decoration: underline; } h1.article-headline { margin: 0 0 1rem; } </style> <!-- <style> .Enhancement-item .Figure { margin-bottom: 24px; } .RichTextArticleBody-body ul { margin-bottom: 24px; } .RichTextArticleBody-body p{ margin: 12px 0; } .RichTextModule-items { clear: both; display: table; width: 100%; margin-bottom: 12px; } .VideoEnhancement>* { color: var(--primaryTextColor); font-size: 13px; font-weight: 400; line-height: 1.4; font-style: italic; background: #f0efed } @media only screen and (min-width: 768px) { .VideoEnhancement>* { font-size:14px; font-weight: 400; line-height: 1.47 } } .VideoEnhancement-title { padding: 20px } @media only screen and (min-width: 768px) { .VideoEnhancement-title { padding:30px } } .VideoEnhancement-player>* { position: relative; width: 100%; height: 0; padding-bottom: 56.25% } .VideoEnhancement iframe { border: 0; position: absolute; top: 0; left: 0; width: 100%; height: 100% } [data-video-player] { display: block; padding-bottom: 56.25%; height: 0; margin: 0 auto; } [data-video-player][data-aspect-ratio="4x3"] { padding-bottom: 56.25%; } [data-video-player][data-aspect-ratio="16x9"] { padding-bottom: 56.25% } </style> --></div><div class="module clearfix"><div class="module-spacer tout-homefit-750"> <a data-formelementid="CSN-LOCAL-HC-NEWSSK-02272024" href="/charleston-wv/home-and-community/?intcmp=CSN-LOCAL-HC-NEWSSK-02272024"><img class="img-responsive" alt="Explore the free AARP HomeFit Guide" title="Explore the free AARP HomeFit Guide" src="https://cdn-aarp.americantowns.com/img/touts/HomeFit_750x150.png"></a> </div></div></div> <div class="col-md-4 right-rail thin-rhs"><pre class="cake-error"><a href="javascript:void(0);" onclick="document.getElementById('cakeErr680ec8aac008b-trace').style.display = (document.getElementById('cakeErr680ec8aac008b-trace').style.display == 'none' ? '' : 'none');"><b>Notice</b> (8)</a>: Undefined index: slug [<b>APP/Lib/Localize.php</b>, line <b>152</b>]<div id="cakeErr680ec8aac008b-trace" class="cake-stack-trace" style="display: none;"><a href="javascript:void(0);" onclick="document.getElementById('cakeErr680ec8aac008b-code').style.display = (document.getElementById('cakeErr680ec8aac008b-code').style.display == 'none' ? '' : 'none')">Code</a> <a href="javascript:void(0);" onclick="document.getElementById('cakeErr680ec8aac008b-context').style.display = (document.getElementById('cakeErr680ec8aac008b-context').style.display == 'none' ? '' : 'none')">Context</a><pre id="cakeErr680ec8aac008b-code" class="cake-code-dump" style="display: none;"><code><span style="color: #000000"><span style="color: #0000BB"> </span><span style="color: #007700">if(</span><span style="color: #0000BB">strstr</span><span style="color: #007700">(</span><span style="color: #0000BB">$match</span><span style="color: #007700">[</span><span style="color: #0000BB">1</span><span style="color: #007700">],</span><span style="color: #DD0000">'=='</span><span style="color: #007700">)) {</span></span></code> <code><span style="color: #000000"><span style="color: #0000BB"> </span><span style="color: #007700">list(</span><span style="color: #0000BB">$token</span><span style="color: #007700">,</span><span style="color: #0000BB">$keyword</span><span style="color: #007700">) = </span><span style="color: #0000BB">explode</span><span style="color: #007700">(</span><span style="color: #DD0000">"=="</span><span style="color: #007700">,</span><span style="color: #0000BB">$match</span><span style="color: #007700">[</span><span style="color: #0000BB">1</span><span style="color: #007700">],</span><span style="color: #0000BB">2</span><span style="color: #007700">);</span></span></code> <span class="code-highlight"><code><span style="color: #000000"><span style="color: #0000BB"> $text </span><span style="color: #007700">= </span><span style="color: #0000BB">str_replace</span><span style="color: #007700">(</span><span style="color: #0000BB">$match</span><span style="color: #007700">[</span><span style="color: #0000BB">0</span><span style="color: #007700">], (</span><span style="color: #0000BB">strtolower</span><span style="color: #007700">(</span><span style="color: #0000BB">$town</span><span style="color: #007700">[</span><span style="color: #0000BB">$token</span><span style="color: #007700">]) != </span><span style="color: #0000BB">strtolower</span><span style="color: #007700">(</span><span style="color: #0000BB">$keyword</span><span style="color: #007700">) ? </span><span style="color: #0000BB">self</span><span style="color: #007700">::</span><span style="color: #0000BB">replace</span><span style="color: #007700">(</span><span style="color: #0000BB">$match</span><span style="color: #007700">[</span><span style="color: #0000BB">2</span><span style="color: #007700">], </span><span style="color: #0000BB">$town</span><span style="color: #007700">, </span><span style="color: #0000BB">$callCake</span><span style="color: #007700">): </span><span style="color: #DD0000">''</span><span style="color: #007700">), </span><span style="color: #0000BB">$text</span><span style="color: #007700">);</span></span></code></span></pre><pre id="cakeErr680ec8aac008b-context" class="cake-context" style="display: none;">$text = '<!--default--> <!-- module_RHS - AARP Events --> {ifnot_slug==healthy-living/map} {module_RHS - AARP Events} {endif} {module_RHS - Tout A} {module_RHS - Ad Slot 1} {module_RHS - Join AARP Today} {module_RHS - Ad Slot 2} {module_FB - State Side Panel} {module_RHS - State Contact Us}' $town = array( '_id' => '576180bb0c4e268f7f8bb897', 'city' => 'Charleston', 'state' => 'WV', 'nearby' => array( (int) 0 => array( 'city' => 'Charleston', 'state' => 'WV', 'sef_url' => 'charleston-wv' ), (int) 1 => array( 'city' => 'South Charleston', 'state' => 'WV', 'sef_url' => 'south-charleston-wv' ), (int) 2 => array( 'city' => 'Dunbar', 'state' => 'WV', 'sef_url' => 'dunbar-wv' ), (int) 3 => array( 'city' => 'Cross Lanes', 'state' => 'WV', 'sef_url' => 'cross-lanes-wv' ), (int) 4 => array( 'city' => 'Institute', 'state' => 'WV', 'sef_url' => 'institute-wv' ), (int) 5 => array( 'city' => 'Tad', 'state' => 'WV', 'sef_url' => 'tad-wv' ), (int) 6 => array( 'city' => 'Pinch', 'state' => 'WV', 'sef_url' => 'pinch-wv' ), (int) 7 => array( 'city' => 'Hernshaw', 'state' => 'WV', 'sef_url' => 'hernshaw-wv' ), (int) 8 => array( 'city' => 'Belle', 'state' => 'WV', 'sef_url' => 'belle-wv' ), (int) 9 => array( 'city' => 'Saint Albans', 'state' => 'WV', 'sef_url' => 'saint-albans-wv' ), (int) 10 => array( 'city' => 'Elkview', 'state' => 'WV', 'sef_url' => 'elkview-wv' ), (int) 11 => array( 'city' => 'Nitro', 'state' => 'WV', 'sef_url' => 'nitro-wv' ), (int) 12 => array( 'city' => 'Tornado', 'state' => 'WV', 'sef_url' => 'tornado-wv' ), (int) 13 => array( 'city' => 'Blount', 'state' => 'WV', 'sef_url' => 'blount-wv' ), (int) 14 => array( 'city' => 'Upper Falls', 'state' => 'WV', 'sef_url' => 'upper-falls-wv' ) ), 'local' => array( (int) 0 => 'charleston-wv', (int) 1 => 'south-charleston-wv', (int) 2 => 'dunbar-wv', (int) 3 => 'cross-lanes-wv', (int) 4 => 'institute-wv', (int) 5 => 'tad-wv', (int) 6 => 'pinch-wv', (int) 7 => 'hernshaw-wv', (int) 8 => 'belle-wv', (int) 9 => 'saint-albans-wv', (int) 10 => 'elkview-wv', (int) 11 => 'nitro-wv', (int) 12 => 'tornado-wv', (int) 13 => 'blount-wv', (int) 14 => 'upper-falls-wv', (int) 15 => 'blue-creek-wv', (int) 16 => 'winifrede-wv', (int) 17 => 'ashford-wv', (int) 18 => 'poca-wv' ), 'season' => 'spring', 'aarp-events-image' => 'aarp-events', 'amusement-parks-image' => 'amusement-warm-c', 'arts-entertainment-image' => 'arts-all-bm', 'asset_version' => '240925', 'beaches-lakes-image' => 'beaches-lakes-cool-c', 'billboard1_caption' => 'Spring', 'billboard1_image_url' => '{local_happenings-image}', 'billboard1_link_url' => '/{local_sef_url}/happenings/', 'billboard1_subtitle' => 'See the Real Possibilities', 'billboard1_thumb_title' => ' Happenings', 'billboard1_thumb_url' => '{local_happenings-image}', 'billboard1_title' => 'Get to know AARP in {local_city_c}', 'billboard2_image_url' => '{local_season-image}', 'billboard2_link_url' => '/{local_sef_url}/{local_season}-fun/', 'billboard2_subtitle' => 'Explore fun and interesting things to do this {local_season} near you!', 'billboard2_thumb_title' => '{local_season_header}', 'billboard2_thumb_url' => '{local_season-image}', 'billboard2_title' => 'Time for {local_season_header}!', 'billboard3_image_url' => '{local_volunteering-image}', 'billboard3_link_url' => '/{local_sef_url}/volunteering/', 'billboard3_subtitle' => 'Make a difference!', 'billboard3_thumb_title' => 'Volunteering', 'billboard3_thumb_url' => '{local_volunteering-image}', 'billboard3_title' => 'Volunteering lifts everyone's spirits', 'bvideo_name' => '{local_full_state_c}', 'city-select-image' => 'cityselect-spring', 'coffee-image' => 'coffee-warm-m', 'coffee_radius' => '10', 'community_blogs_archive' => 'charleston-wv', 'community_blogs_list' => 'caregiving,healthy-living,savings-and-planning,work-and-jobs,life-reimagined,all,{local_state},charleston-wv', 'connect_town_groups' => '[{ "towns": { "atlanta-ga": { "name": "Atlanta, GA", "path": "/atlanta-ga/fight-fraud/" }, "chicago-il": { "name": "Chicago, IL", "path": "/chicago-il/fight-fraud/" }, "los-angeles-ca": { "name": "Los Angeles, CA", "path": "/los-angeles-ca/fight-fraud/" }, "new-york-ny": { "name": "New York City, NY", "path": "/new-york-ny/fight-fraud/?showtowns=true" }, "phoenix-az": { "name": "Phoenix, AZ", "path": "/phoenix-az/fight-fraud/" } }, "code": "CSN-LOCAL-GROUP1" }, { "towns": { "baltimore-md": { "name": "Baltimore Metro, MD", "path": "/baltimore-md/fight-fraud/" }, "dallas-tx": { "name": "Dallas, TX", "path": "/dallas-tx/fight-fraud/" }, "denver-co": { "name": "Denver, CO", "path": "/denver-co/fight-fraud/" }, "detroit-mi": { "name": "Detroit, MI", "path": "/detroit-mi/fight-fraud/" }, "orlando-fl": { "name": "Central Florida, FL", "path": "/orlando-fl/fight-fraud/?showtowns=true" }, "houston-tx": { "name": "Houston, TX", "path": "/houston-tx/fight-fraud/" }, "brookhaven-ny": { "name": "Long Island, NY", "path": "/brookhaven-ny/fight-fraud/?showtowns=true" }, "san-diego-ca": { "name": "San Diego County, CA", "path": "/san-diego-ca/fight-fraud/" }, "miami-fl": { "name": "South Florida, FL", "path": "/miami-fl/fight-fraud/" } }, "code": "CSN-LOCAL-GROUP2" }, { "towns": { "charlotte-nc": { "name": "Charlotte, NC", "path": "/charlotte-nc/aarp-events/" }, "boston-ma": { "name": "Greater Boston, MA", "path": "/boston-ma/aarp-events/?showtowns=true" }, "indianapolis-in": { "name": "Indianapolis, IN", "path": "/indianapolis-in/aarp-events/" }, "las-vegas-nv": { "name": "Las Vegas, NV", "path": "/las-vegas-nv/aarp-events/" }, "philadelphia-pa": { "name": "Philadelphia, PA", "path": "/philadelphia-pa/aarp-events/" }, "pittsburgh-pa": { "name": "Pittsburgh, PA", "path": "/pittsburgh-pa/aarp-events/" }, "portland-or": { "name": "Portland Metro, OR", "path": "/portland-or/aarp-events/" }, "seattle-wa": { "name": "Seattle, WA", "path": "/seattle-wa/aarp-events/" }, "saint-louis-mo": { "name": "St Louis, MO", "path": "/saint-louis-mo/aarp-events/" }, "minneapolis-mn": { "name": "Twin Cities, MN", "path": "/minneapolis-mn/aarp-events/?showtowns=true" } }, "code": "CSN-LOCAL-GROUP3" }, { "towns": { "new-orleans-la": { "name": "Greater New Orleans, LA", "path": "/new-orleans-la/fight-fraud/" }, "hartford-ct": { "name": "Hartford, CT", "path": "/hartford-ct/fight-fraud/" }, "little-rock-ar": { "name": "Little Rock, AR", "path": "/little-rock-ar/fight-fraud/" }, "oahu-hi": { "name": "Oahu, HI", "path": "/oahu-hi/fight-fraud/" }, "omaha-ne": { "name": "Omaham, NE", "path": "/omaha-ne/fight-fraud/" } }, "code": "CSN-LOCAL-GROUP4" }, { "towns": { "des-moines-ia": { "name": "Des Moines, IA", "path": "/des-moines-ia/aarp-events/" }, "fargo-nd": { "name": "Fargo, ND", "path": "/fargo-nd/aarp-events/" }, "allentown-pa": { "name": "Lehigh Valley, PA", "path": "/allentown-pa/aarp-events/?showtowns=true" }, "dale-city-va": { "name": "Prince William County, VA", "path": "/dale-city-va/aarp-events/" }, "worcester-ma": { "name": "Worcester County, MA", "path": "/worcester-ma/aarp-events/" } }, "code": "CSN-LOCAL-GROUP5" }, { "towns": { "charleston-wv": { "name": "Charleston, WV", "path": "/charleston-wv/aarp-events/" }, "helena-mt": { "name": "Lewis and Clark County, MT", "path": "/helena-mt/aarp-events/" }, "manchester-nh": { "name": "New Hampshire, NH", "path": "/manchester-nh/aarp-events/" }, "providence-ri": { "name": "Providence, RI", "path": "/providence-ri/aarp-events/" } }, "code": "CSN-LOCAL-GROUP6" }]', 'cvent_display_module' => 'false', 'cvent_widget_city' => '{local_city_state}', 'embed_video' => '<iframe width="100%" height="349" src="//players.brightcove.net/3772599298001/HkD6Qklb_default/index.html?videoId={local_embed_video_2}" allowfullscreen frameborder="0"></iframe>', 'espanol-news-header' => 'Noticias de {local_city}', 'espanol-news-image' => 'losangeles-spanish', 'events-image' => 'events-all', 'events_careversation_group_min' => '8', 'events_driversafety_group_min' => '8', 'events_index_slot1' => '{module_Cvent New Widget Section 3}', 'events_tek_group_min' => '8', 'event_big_thumb' => 'https://cdn-aarp.americantowns.com/img/responsive/events-all-1140x655.jpg', 'event_hero_image' => 'https://cdn-aarp.americantowns.com/img/template/hero/event.jpg', 'event_thumb' => 'https://cdn-aarp.americantowns.com/img/template/thumbs/event-t.jpg', 'fall-fun-image' => 'fall-fun-cool-c', 'fallfun_big_thumb' => 'https://cdn-aarp.americantowns.com/img/template/thumbs/fall-fun10-big-t.jpg', 'fallfun_hero_image' => 'https://cdn-aarp.americantowns.com/img/template/hero/fall-fun10.jpg', 'fallfun_thumb' => 'https://cdn-aarp.americantowns.com/img/template/thumbs/fall-fun10-t.jpg', 'farmers-markets-image' => 'farmers-markets-c', 'find_it_fast_link_url' => 'jobs', 'find_it_fast_title' => 'Work & Jobs', 'gfg-image' => 'gfg-warm-c-2', 'google_disclaimer' => '<p><b>Please note:</b> These listings are provided via Google for the {local_city} community. <b>Listings here do NOT imply that an AARP member discount is offered.</b> Please see the <a href="https://www.aarp.org/benefits-discounts/" target="_blank">AARP Membership & Benefits page</a> for a listing of businesses that do provide a member discount.</p>', 'happenings-image' => 'happenings-rural', 'happenings-tbd-pilot-text' => '<h2><span>Discover everything you can do with AARP</span></h2> <h3><span>See fun events, local offers, and more right where you live.</span></h3>', 'happenings_default_image' => 'https://cdn-aarp.americantowns.com/img/responsive/aarp-default-rp-min.png', 'happenings_gold_slug_line_10up' => 'AARP in {local_community_name}', 'happenings_gold_slug_line_state' => 'AARP in {local_full_state}', 'happenings_gold_slug_line_state_es' => 'AARP en Virginia Occidental', 'happenings_heading' => '{local_city} Happenings', 'happenings_twitter_header' => 'More from {local_city}', 'hiking-image' => 'hiking-cool-c', 'hiking_big_thumb' => 'https://cdn-aarp.americantowns.com/img/template/thumbs/hiking4-big-t.jpg', 'hiking_hero_image' => 'https://cdn-aarp.americantowns.com/img/template/hero/hiking4.jpg', 'hiking_thumb' => 'https://cdn-aarp.americantowns.com/img/template/thumbs/hiking4-t.jpg', 'home_events_slot1' => '{module_Cvent New Widget Section}', 'home_events_slot2' => '{module_HP - Blog - Learn More}', 'home_intro_text' => '<p> Select your community from the list below to learn about great programs, stimulating things to do, local services, discounts and more! </p>', 'hp-event-tout' => '{if_facebook_link}<div class="module-spacer text-center"> <div class="fb-page" data-href="{local_facebook_link}" data-tabs="timeline" data-small-header="false" data-adapt-container-width="true" data-hide-cover="false" data-show-facepile="true"><blockquote cite="{local_facebook_link}" class="fb-xfbml-parse-ignore"><a href="{local_facebook_link}">Facebook</a></blockquote></div></div> {endif}', 'ice_skating_big_thumb' => 'https://cdn-aarp.americantowns.com/img/responsive/ice-skating-all-1140x655.jpg', 'ice_skating_hero_image' => 'https://cdn-aarp.americantowns.com/img/template/hero/ice-skating.jpg', 'ice_skating_thumb' => 'https://cdn-aarp.americantowns.com/img/template/thumbs/ice-skating-t.jpg', 'image_url' => 'https://cdn-aarp.americantowns.com/img/template/hero/working-for-you.jpeg', 'jobs_widget_city' => '{local_city_c}', 'm2mredirect' => 'True', 'movies-image' => 'movies-all-c', 'movies_robots' => 'index, follow', 'name' => 'In Your Community', 'nature_big_thumb' => 'https://cdn-aarp.americantowns.com/img/template/thumbs/nature-center2-big-t.jpg', 'nature_hero_image' => 'https://cdn-aarp.americantowns.com/img/template/hero/nature-center2.jpg', 'nature_thumb' => 'https://cdn-aarp.americantowns.com/img/template/thumbs/nature-center2-t.jpg', 'nearme_map_radius' => '20', 'nearme_map_zip' => '{local_zip}', 'omniture_cookie' => 'charleston-wv-cp', 'page-title-right' => '{module_Event Snapshot Newsletter Signup}', 'parks-image' => 'parks-warm-c', 'pilot_towns_banner_image' => 'https://cdn-aarp.americantowns.com/img/classic/happenings-rural-240x140.jpg', 'pumpkin-picking-image' => 'fall-fun-all-1-pumpkins', 'recommendation_form_email' => 'jgunderson-palmer@aarp.org,bekim@americantowns.com,katherine@americantowns.com', 'recreation-image' => 'rec-cool-b', 'restaurantform_email' => 'bmazur@aarp.org,bekim@americantowns.com', 'restaurant_radius' => '10,20,30', 'season-activities' => 'Walking, microbreweries ', 'season-image' => 'spring-fun-warm-m', 'seasonal_big_thumb' => 'https://cdn-aarp.americantowns.com/img/template/thumbs/seasonal-big-t.jpg', 'seasonal_hero_image' => 'https://cdn-aarp.americantowns.com/img/template/hero/seasonal.jpg', 'seasonal_thumb' => 'https://cdn-aarp.americantowns.com/img/template/thumbs/seasonal-t.jpg', 'season_header' => 'Spring Fun', 'season_title' => 'Spring', 'skiing_big_thumb' => 'https://cdn-aarp.americantowns.com/img/template/thumbs/skiing-big-t.jpg', 'skiing_hero_image' => 'https://cdn-aarp.americantowns.com/img/template/hero/skiing.jpg', 'skiing_thumb' => 'https://cdn-aarp.americantowns.com/img/template/thumbs/skiing-t.jpg', 'spring-fun-image' => 'spring-fun-warm-m', 'state_blog_header' => 'AARP State News', 'state_blog_name' => 'West Virginia', 'summer-fun-image' => 'summer-fun-warm-m', 'tas_state_link' => 'https://takeastand.aarp.org/congressional-action-chart/?state=West+Virginia', 'term' => 'in Charleston', 'thingstodo_big_thumb' => 'https://cdn-aarp.americantowns.com/img/template/thumbs/things-to-do3-big-t.jpg', 'thingstodo_hero_image' => 'https://cdn-aarp.americantowns.com/img/template/hero/things-to-do3.jpg', 'thingstodo_thumb' => 'https://cdn-aarp.americantowns.com/img/template/thumbs/things-to-do3-t.jpg', 'vcc_featured_image' => 'https://s3.amazonaws.com/local-aarp/img/vcc/featured/20210430_4C9F7646-96EC-4C88-960A-997CE34788BC.jpg', 'veterans-image' => 'veterans', 'video_tout_image' => 'https://cdn-aarp.americantowns.com/img/template/video-touts/san-antonio-video.png', 'vineyards-wineries-image' => 'wineries', 'volunteer-today-button' => '<span class="media-middle"> <a href="https://www.aarp.org/volunteer/virtual/?intcmp=CSN-LNK-AARPLOCAL-VOLINT-20210331-{local_tracking_code_town}-{local_tracking_code_state}" class="red btn" target="_blank">I WANT TO VOLUNTEER</a> </span>', 'volunteering-image' => 'volunteering-winter', 'volunteering-news-image' => 'volunteer-all-m-hands', 'volunteer_help_image' => 'volunteering-help-military-families', 'volunteer_help_link_name' => 'See Projects', 'volunteer_help_link_url' => 'https://www.createthegood.org/how-to-guides?intcmp=SNG-LNK-AARPLOCAL-VOLHTG-20140805-{local_tracking_code_town}-{local_tracking_code_state}', 'volunteer_help_subtitle' => 'Help Military Families', 'volunteer_help_title' => 'Do-It-Yourself Project Guides', 'winter-fun-image' => 'winter-fun-snow-c-ski', 'winterfun_big_thumb' => 'https://cdn-aarp.americantowns.com/img/template/thumbs/winter-fun-big-t.jpg', 'winterfun_hero_image' => 'https://cdn-aarp.americantowns.com/img/template/hero/winter-fun.jpg', 'winterfun_pic_nav2' => '<li><a href="/{town_sef_url}/skiing/"><img src="{local_skiing_big_thumb}" title="Skiing"><span>Skiing</span></a></li>', 'winterfun_thumb' => 'https://cdn-aarp.americantowns.com/img/template/thumbs/winter-fun-t.jpg', 'youtube_image' => 'https://cdn-aarp.americantowns.com/img/template/icons/youtube.png', 'news_link' => 'https://www.aarp.org/WV?intcmp=SNG-LNK-AARPLOCAL-BLOGWV-20140101', 'contactus_text' => 'West Virginia', 'contactus_email' => 'WVAARP@aarp.org ', 'contactus_link' => 'https://states.aarp.org/about-aarp-west-virginia/?intcmp=SNG-LNK-AARPLOCAL-CONTACT-20140101', 'facebook_link' => 'https://www.facebook.com/AARPWestVirginia', 'twitter_link' => 'https://twitter.com/aarpwv', 'state_contract_id' => '56037', 'state_blog_flag' => 'https://states.aarp.org/wp-content/themes/aarpstates/images/state_flags/west-virginia.png', 'state_blog_link' => 'https://states.aarp.org/region/west-virginia/', 'state_blog_rss' => 'https://states.aarp.org/region/west-virginia/feed', 'cold_state' => 'yes', 'embed_video_2' => '5763161969001', '2020_election_link' => 'https://local.aarp.org/news/how-to-vote-in-west-virginias-2020-election-what-you-need-to-know-wv-2020-08-05.html', 'State_Label' => 'West Virginia's', 'vaccine_url' => 'https://local.aarp.org/news/the-covid19-vaccine-distribution-plan-in-west-virginia-wv-2021-02-04.html', 'at_ski_resort' => 'y', 'state_capital' => 'charleston-wv', '2024_election_link' => 'https://states.aarp.org/west-virginia/election-voting-guide', '2024_election_link_es' => 'https://states.aarp.org/west-virginia/elecciones-guia-para-votar-virginia-occidental', 'advanced_directives_link' => 'https://www.caringinfo.org/wp-content/uploads/WestVirginia.pdf', 'full_state' => 'West Virginia', 'county' => 'Kanawha', 'geo' => array( (int) 0 => (float) -81.635398864746, (int) 1 => (float) 38.353298187256 ), 'latitude' => (float) 38.353298187256, 'longitude' => (float) -81.635398864746, 'city_state' => 'Charleston, WV', 'city_state_search' => 'Charleston WV,Charleton WV', 'pilot_name' => 'Charleston', 'pilot_sef_url' => 'charleston-wv', 'community_id' => (int) 72, 'community_name' => 'Charleston', 'community_state' => 'WV', 'community_region' => 'South', 'brightspot_region' => 'charleston-wv', 'title' => 'Charleston, WV', 'subtitle' => 'Highlighting {local_city} ', 'tracking_code_town' => 'CHARLESTON', 'tracking_code_state' => 'WV', 'ad_state' => 'wv', 'ad_city' => 'charleston', 'ad_region' => null, 'timezone' => 'America/New_York', 'type' => 'town', 'zip' => '25301', 'sef_url' => 'charleston-wv', 'americantowns_url' => 'https://www.americantowns.com/charleston-wv/', 'alt_names' => 'Charleston,Charleton', 'zipcodes' => array( (int) 0 => '25301', (int) 1 => '25302', (int) 2 => '25303', (int) 3 => '25304', (int) 4 => '25305', (int) 5 => '25306', (int) 6 => '25309', (int) 7 => '25311', (int) 8 => '25312', (int) 9 => '25313', (int) 10 => '25314', (int) 11 => '25315', (int) 12 => '25317', (int) 13 => '25320', (int) 14 => '25321', (int) 15 => '25322', (int) 16 => '25323', (int) 17 => '25324', (int) 18 => '25325', (int) 19 => '25326', (int) 20 => '25327', (int) 21 => '25328', (int) 22 => '25329', (int) 23 => '25330', (int) 24 => '25331', (int) 25 => '25332', (int) 26 => '25333', (int) 27 => '25334', (int) 28 => '25335', (int) 29 => '25336', (int) 30 => '25337', (int) 31 => '25338', (int) 32 => '25339', (int) 33 => '25350', (int) 34 => '25356', (int) 35 => '25357', (int) 36 => '25358', (int) 37 => '25360', (int) 38 => '25361', (int) 39 => '25362', (int) 40 => '25364', (int) 41 => '25365', (int) 42 => '25375', (int) 43 => '25387', (int) 44 => '25389', (int) 45 => '25392', (int) 46 => '25396' ), 'urls' => array( (int) 0 => 'charleston-wv', (int) 1 => 'charleton-wv', (int) 2 => 'big-chimney-wv', (int) 3 => 's-charleston-wv', (int) 4 => 'south-charleston-wv', (int) 5 => 'kanawha-city-wv', (int) 6 => 'malden-wv', (int) 7 => 'cross-lanes-wv', (int) 8 => 'chesapeake-wv', (int) 9 => 'marmet-wv', (int) 10 => 'wv-dept-of-motor-veh-wv', (int) 11 => 'sissonville-wv', (int) 12 => 'united-bank-wv', (int) 13 => 'verizon-wv' ), 'town_ids' => array( (int) 0 => '10525', (int) 1 => '10526', (int) 2 => '10527', (int) 3 => '10528', (int) 4 => '10529', (int) 5 => '10530', (int) 6 => '10531', (int) 7 => '10532', (int) 8 => '10533', (int) 9 => '10534', (int) 10 => '10535', (int) 11 => '10536', (int) 12 => '10537', (int) 13 => '10538', (int) 14 => '10539', (int) 15 => '10540', (int) 16 => '10541', (int) 17 => '10542', (int) 18 => '10543', (int) 19 => '10544', (int) 20 => '10545', (int) 21 => '10546', (int) 22 => '10547', (int) 23 => '10548', (int) 24 => '10549', (int) 25 => '10550', (int) 26 => '10551', (int) 27 => '10552', (int) 28 => '10553', (int) 29 => '10554', (int) 30 => '10555', (int) 31 => '10556', (int) 32 => '10557', (int) 33 => '10558', (int) 34 => '10559', (int) 35 => '10560', (int) 36 => '10561', (int) 37 => '10562', (int) 38 => '10563', (int) 39 => '10564', (int) 40 => '10565', (int) 41 => '10566', (int) 42 => '10567', (int) 43 => '10568', (int) 44 => '10569', (int) 45 => '10570', (int) 46 => '10571' ), 'has_happenings' => 'true', 'cvent_community_code' => 'wv-charleston' ) $callCake = true $matches = array( (int) 0 => array( (int) 0 => '{ifnot_slug==healthy-living/map} {module_RHS - AARP Events} {endif}', (int) 1 => 'slug==healthy-living/map', (int) 2 => ' {module_RHS - AARP Events} ' ) ) $match = array( (int) 0 => '{ifnot_slug==healthy-living/map} {module_RHS - AARP Events} {endif}', (int) 1 => 'slug==healthy-living/map', (int) 2 => ' {module_RHS - AARP Events} ' ) $token = 'slug' $keyword = 'healthy-living/map'</pre><pre class="stack-trace">Localize::replace() - APP/Lib/Localize.php, line 152 Modules::render() - APP/Lib/Modules.php, line 9 include - APP/View/Elements/display.ctp, line 13 View::_evaluate() - CORE/Cake/View/View.php, line 971 View::_render() - CORE/Cake/View/View.php, line 933 View::render() - CORE/Cake/View/View.php, line 473 Controller::render() - CORE/Cake/Controller/Controller.php, line 963 AppController::renderPage() - APP/Controller/AppController.php, line 136 BlogsController::display() - APP/Controller/BlogsController.php, line 81 ReflectionMethod::invokeArgs() - [internal], line ?? Controller::invokeAction() - CORE/Cake/Controller/Controller.php, line 491 Dispatcher::_invoke() - CORE/Cake/Routing/Dispatcher.php, line 193 Dispatcher::dispatch() - CORE/Cake/Routing/Dispatcher.php, line 167 [main] - APP/webroot/index.php, line 118</pre></div></pre><div class="module clearfix"><!--default--> <!-- module_RHS - AARP Events --> <div class="ar-basic-box module-spacer"> <header> <div class="pull-right"> <a href="/charleston-wv/aarp-events/" data-formelementid="LOCAL-BTN-CLK-SEEALL-EVENTS"> <img style="width:30px;" src="https://cdn-aarp.americantowns.com/img/template/icons/aarp_event_icon.png" alt="Upcoming AARP Events" /> </a> </div> <h2 class="visible-lg">AARP Events for Charleston</h2> <h2 class="hidden-lg">AARP Events for Charleston</h2> </header> <div class="wrap"> <div class="ar-listing snippet"> <ul class="list"> <li class="item" data-pageindex="1"> <h2 class="title"><a href="/aarp-event/aarp-live-decluttering-for-today-and-tomorrow-51925-87nw6zdbytm.html" data-formelementid="LOCAL-BTN-CLK-EVENTS-AARP-LIVE-DECLUTTERING-FOR-TODAY-AND-TOMORROW-51925">AARP Live: Decluttering for Today and Tomorrow , 5/19/25</a></h2> <p class="time">Monday, May 19, 2025 at 8:00 p.m. ET</p> <p class="venue"></p> <p class="loc">Online Event</p> </li><li class="item" data-pageindex="1"> <h2 class="title"><a href="/aarp-event/aarp-live-social-security-whats-right-for-you-61625-glnbkkyk2gm.html" data-formelementid="LOCAL-BTN-CLK-EVENTS-AARP-LIVE-SOCIAL-SECURITY-WHATS-RIGHT-FOR-YOU-61625">AARP Live: Social Security: What’s Right For You? , 6/16/25</a></h2> <p class="time">Monday, Jun 16, 2025 at 8:00 p.m. ET</p> <p class="venue"></p> <p class="loc">Online Event</p> </li><li class="item" data-pageindex="1"> <h2 class="title"><a href="/aarp-event/aarp-live-ask-me-anything-fraud-edition-72125-3zngmt79zzl.html" data-formelementid="LOCAL-BTN-CLK-EVENTS-AARP-LIVE-ASK-ME-ANYTHING-FRAUD-EDITION-72125">AARP Live: Ask Me Anything – Fraud Edition, 7/21/25</a></h2> <p class="time">Monday, Jul 21, 2025 at 8:00 p.m. ET</p> <p class="venue"></p> <p class="loc">Online Event</p> </li> </ul> <p><a class="link-red" href="/charleston-wv/aarp-events/" data-formelementid="LOCAL-BTN-CLK-SEEALL-EVENTS">View All AARP Events<i class="ml-1 fas fa-chevron-right"></i></a></p> </div> </div> </div> <div aria-hidden="true" class="aarpe-ad-wrapper"> <div class="aarpe-ad en clearfix" id="300x250_53475" data-adsize="300x250"> <script type="text/javascript"> if(typeof AARP.ads !== 'undefined'){ AARP.ads.slots({ id:'300x250_53475', size:'300x250'}); } </script> </div> </div> <div class="card-tout card-dark membership-tout" style="margin:0 0 30px 0;height:360px;"> <img class="img-responsive image" title="image of two AARP membership cards" alt="image of two AARP membership cards" src="https://cdn-aarp.americantowns.com/img/tout-two-cards.png"> <div class="title">Last Chance to Save!<br />New Pricing Coming in 2025.</div> <br /> <p> This is AARP's first rate increase in 15 years.<br />Don't miss out, join today and save!<br /><br /> </p> <div class="action"> <a class="btn" href="https://appsec.aarp.org/mem/join?campaignid=UAJFT3&intcmp=LNK-CSN-AARPLOCAL-JRTOUT-RR-A-CHARLESTON-WV">Join AARP</a> <div class="body">Already a member? <a href="https://appsec.aarp.org/mem/renew?campaignid= UARFT3&intcmp=LNK-CSN-AARPLOCAL-JRTOUT-RR-A-CHARLESTON-WV">Renew</a> or <a href="https://www.aarp.org/benefits-discounts/my-membership/print-your-card/">Print Card</a></div> </div> </div> <style> .membership-tout {padding:16px 20px;} .membership-tout .list li { margin: 0; } </style> <div aria-hidden="true" class="aarpe-ad-wrapper"> <div class="aarpe-ad en clearfix" id="300x250_93505" data-adsize="300x250"> <script type="text/javascript"> if(typeof AARP.ads !== 'undefined'){ AARP.ads.slots({ id:'300x250_93505', size:'300x250'}); } </script> </div> </div> <div class="module-spacer text-center"> <div class="fb-page" alt="Image of AARP West Virginia Facebook Page" title="Image of AARP West Virginia Facebook Page" data-href="https://www.facebook.com/AARPWestVirginia" data-tabs="timeline" width="" height="" data-small-header="false" data-adapt-container-width="true" data-hide-cover="false" data-show-facepile="true"> <blockquote cite="https://www.facebook.com/AARPWestVirginia" class="fb-xfbml-parse-ignore"><a href="https://www.facebook.com/AARPWestVirginia">Facebook</a></blockquote> </div> </div> <div class="ar-basic-box module-spacer"> <header> <h2>Contact AARP <br />in Charleston</h2> </header> <div class="wrap"> <div class="ar-quick-list module-spacer"> <ul class="list-unstyled"> <li><i class="list-icon fa fa-envelope" alt="Email icon" title="Email icon" aria-hidden="true"></i><a href="mailto:WVAARP@aarp.org " target="_blank" rel="noopener">WVAARP@aarp.org </a></li> <li><i class="list-icon fa fa-globe" alt="Globe icon" title="Globe icon" aria-hidden="true"></i><a href="https://states.aarp.org/region/west-virginia/" target="_blank" rel="noopener">AARP West Virginia</a></li> <li><i class="list-icon fa fa-map-marker" alt="Map Marker icon" title="Map Marker icon" aria-hidden="true"></i><a href="https://states.aarp.org/about-aarp-west-virginia/?intcmp=SNG-LNK-AARPLOCAL-CONTACT-20140101-CHARLESTON-WV" target="_blank" rel="noopener">Contact Us</a></li> </ul> </div> <a href="https://www.facebook.com/AARPWestVirginia" target="_blank" rel="noopener" aria-label="Open Facebook"><img style="max-width: 48px;" src="https://cdn-aarp.americantowns.com/img/page/icons/facebook.png" alt="Facebook icon" title="Facebook icon"></a> <a href="https://twitter.com/aarpwv" target="_blank" rel="noopener" aria-label="Open Twitter"><img style="max-width: 48px;" src="https://cdn-aarp.americantowns.com/img/page/icons/twitter.png" alt="Twitter icon" title="Twitter icon"></a> </div> </div> </div></div> <div class="col-md-8 left-rail left-bot"></div> <div class="col-md-4 right-rail right-bot thin-rhs"></div> </div> <div class="row oneColumnLayout"> </div> <div class="row oneColumnLayout"> <div class="col-md-12"><!-- script to activate navbar --> <script type="text/javascript"> jQuery(".channelBarMain ul.left li a").click(function() { window.location = jQuery(this).attr('href'); 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max-width: 340px !important; margin: 0 0 20px 20px; } } :root { --primaryColor: #ff1e3c; --primaryTextColor: #2a2a2a; --linkTextColor: #1f66bd; --linkHoverColor: #1f66bd; --secondaryTextColor: #000000; --secondaryColor2: #000000; --secondaryColor3: #000000; --secondaryColor4: #000000; --secondaryColor5: #000000; --black: #000000; --white: #ffffff; --grey: #f0efed; --gridGutters: 30px; --modulePadding: 60px; --pageWidth: 86.11%; --maxPageWidth: 1240px; --horizontalAlignment: center; --fontFamily: 'Roboto', sans-serif; --headerBackgroundColor:#000000; --headerTextColor:#FFFFFF; --headerHeight:50px; --footerbackgroundColor:#000000; --footerTextColor:#918883; }' $highlighting = '' $location = '<a href="/charleston-wv/?intcmp=CSN-LOCAL-NAV-HOME">Charleston, WV</a>' $no_header = false $header_title = '<a href="/charleston-wv/happenings/">News Feed</a>' $header_subtitle = '' $isPR = false $navbar = '<nav class="section" role="button" aria-expanded="false" aria-controls="collapse"> <div class="section-toggle">Sections <i class="fas fa-chevron-down"></i></div> <ul class="secondary-menu" id="secondary-menu" role="menu" aria-busy="true"> <li role="presentation" class=""><a role="menuitem" class="menuitem" href="/charleston-wv/?intcmp=CSN-LOCAL-NAV-HOME" data-formelementid="LOCAL-LNK-CLK-EVENTS">Home</a> </li> <li role="presentation" class=""><a role="menuitem" class="menuitem" href="/charleston-wv/aarp-events/?intcmp=CSN-LOCAL-NAV-OLE" data-formelementid="LOCAL-LNK-CLK-EVENTS">Events</a> </li> <li role="presentation" class=""><a role="menuitem" class="menuitem" href="/charleston-wv/things-to-do/?intcmp=CSN-LOCAL-NAV-TTD" data-formelementid="LOCAL-LNK-CLK-THINGSTODO">Things to Do</a></li> <li role="presentation" class="active"><a role="menuitem" class="menuitem" href="/charleston-wv/happenings/?intcmp=CSN-LOCAL-NAV-NF" data-formelementid="LOCAL-LNK-CLK-HAPPENINGS">News Feed</a> </li> <li role="presentation" class=""><a role="menuitem" class="menuitem" href="/charleston-wv/volunteering/?intcmp=CSN-LOCAL-NAV-VOL" data-formelementid="LOCAL-LNK-CLK-VOLUNTEERING">Volunteering</a> </li> <li role="presentation" class=""><a role="menuitem" class="menuitem" href="/charleston-wv/local-resources/?intcmp=CSN-LOCAL-NAV-LR" data-formelementid="LOCAL-LNK-CLK-LOCALRESOURCES">State & Local Resources</a> </li> <li role="presentation" class=""><a role="menuitem" class="menuitem" href="/charleston-wv/movies/?intcmp=CSN-LOCAL-NAV-MFG" data-formelementid="LOCAL-LNK-CLK-MOVIESFORGROWNUPS">Movies for Grownups</a> </li> <li role="presentation" class="more nosep d-none " id="submenu-more"> <span role="menuitem" class="menuitem" data-formelementid="LOCAL-LNK-CLK-MORE">More<i class="fas fa-chevron-down"></i></span> <ul class="secondary-submenu animate slide-in" id="secondary-submenu"> <li role="presentation"><a role="menuitem" class="menuitem " href="/charleston-wv/home-and-community/?intcmp=CSN-LOCAL-NAV-HC" data-formelementid="LOCAL-LNK-CLK-HC">Home & Community</a> </li> <li role="presentation"><a role="menuitem" class="menuitem " href="/charleston-wv/discounts/?intcmp=CSN-LOCAL-NAV-LO" data-formelementid="LOCAL-LNK-CLK-OFFERS">Local Offers</a></li> <li role="presentation"><a role="menuitem" class="menuitem " href="/charleston-wv/jobs/?intcmp=CSN-LOCAL-NAV-WJ" data-formelementid="LOCAL-LNK-CLK-WORK&JOBS">Work & Jobs</a></li> <li role="presentation"><a role="menuitem" class="menuitem " href="/charleston-wv/events/?intcmp=CSN-LOCAL-NAV-CC" data-formelementid="LOCAL-LNK-CLK-EVENTS">Community Calendar</a></li> <!-- <li role="presentation"><a role="menuitem" class="menuitem " href="/charleston-wv/healthy-living/?intcmp=CSN-LOCAL-NAV-HEALTHY_LIVING" data-formelementid="LOCAL-LNK-CLK-HEALTHY_LIVING">Healthy Living</a></li> <li role="presentation"><a role="menuitem" class="menuitem " href="/charleston-wv/arts-entertainment/?intcmp=CSN-LOCAL-NAV-ARTS_ENT" data-formelementid="LOCAL-LNK-CLK-ARTS_ENT">Arts & Entertainment</a></li> <li role="presentation"><a role="menuitem" class="menuitem " href="/charleston-wv/museums/?intcmp=CSN-LOCAL-NAV-MUSEUMS" data-formelementid="LOCAL-LNK-CLK-MUSEUMS">Museums</a></li> --> </ul> </li> </ul> </nav>' $header_custom = '' $breadcrumbs = array( (int) 0 => array( 'title' => 'News Feed', 'slug' => 'happenings' ) ) $row = array( 'title' => 'Back to News Feed', 'slug' => 'happenings' ) $i = (int) 0include - APP/View/Layouts/aarp_2023.ctp, line 242 include - APP/View/Layouts/aarp_2023.ctp, line 242 View::_evaluate() - CORE/Cake/View/View.php, line 971 View::_render() - CORE/Cake/View/View.php, line 933 View::renderLayout() - CORE/Cake/View/View.php, line 546 View::render() - CORE/Cake/View/View.php, line 481 Controller::render() - CORE/Cake/Controller/Controller.php, line 963 AppController::renderPage() - APP/Controller/AppController.php, line 136 BlogsController::display() - APP/Controller/BlogsController.php, line 81 ReflectionMethod::invokeArgs() - [internal], line ?? Controller::invokeAction() - CORE/Cake/Controller/Controller.php, line 491 Dispatcher::_invoke() - CORE/Cake/Routing/Dispatcher.php, line 193 Dispatcher::dispatch() - CORE/Cake/Routing/Dispatcher.php, line 167 [main] - APP/webroot/index.php, line 118
Warning (2): include() [<a href='http://php.net/function.include'>function.include</a>]: Failed opening '/var/www/vhosts/vcc_staging/app/Resource/aarp2_master.footer.html' for inclusion (include_path='/var/www/vhosts/vcc_staging/lib:.:/usr/share/pear:/usr/share/php') [APP/View/Layouts/aarp_2023.ctp, line 242]Code Context<?php // if (!$nowrapper) (Globals::$language == 'es') ? include(APP . "/Resource/aarpe_footer_es.html") : include(APP . "/Resource/aarpe_footer.html"); ?><?php if (!$nowrapper): // MLW - Spanish wrappers TBDinclude (APP . "Resource/aarp2_master.footer.html");$viewFile = '/var/www/vhosts/vcc_staging/app/View/Layouts/aarp_2023.ctp' $dataForView = array( 'content_for_layout' => '<div class="row twoColumnLayout"> <div class="col-md-8 left-rail"><div class="module clearfix"><div class="ar-basic-box"> <div> <div class="module-spacer"> <header><h1 class="article-headline">Social Security Administration Backs Away From Proposed Changes</h1></header> <div class="posted-on"> Posted on 04/10/25 </div> </div> <div class="module-spacer"> <span class="blog-content"><p><div class="RichTextArticleBody"> <div class="RichTextArticleBody-body"><div class="Enhancement" > <div class="Enhancement-item"><figure class="Figure" data-alignment="center"> <img src="https://aarp-states.brightspotcdn.com/df/b4/4bdf83474e68876c65d4d2dde6ca/social-security-impostor-scams.jpg" alt="social security card" width="4876" height="3381"/> <figcaption class="Figure-caption">man holding social security card</figcaption> <div class="Figure-credit">KenTannenbaum/Getty Images/iStockphoto</div> </figure> </div> </div><p>Social Security Administration (SSA) has confirmed to AARP that beginning April 14, they will allow all claim types to be completed over the telephone as they previously had been. This includes Retirement, Survivors, and Auxiliary (Spouse or Child) benefits that SSA previously announced would require in-person identity proofing, in addition to Social Security Disability Insurance, Medicare, and SSI.<br><br>AARP had strongly opposed this decision from the start, arguing that it unduly burdens older adults, especially those in rural areas. Over the last two weeks, over one million emails, texts, and letters were sent to congress from concerned constituents.<br><br>"This is great news for older Americans,” said AARP Executive Vice President Nancy LeaMond. “We appreciate SSA listening to AARP and millions of Americans about the impact on their lives and providing better access to customer service for Social Security benefits. SSA's guarantee of phone access for claims is a win for older Americans, and we look forward to further improvements in their customer service."<br><br>Prior to last night’s SSA Announcement, people applying for retirement, survivor or <span class="Enhancement" ><span class="Enhancement-item"><a class="Link" href="https://www.aarp.org/social-security/faq/collecting-benefits-as-spouse/" target="_blank" rel="noopener noreferrer">family benefits</a></span></span> were going to be required to use an online <span class="Enhancement" ><span class="Enhancement-item"><a class="Link" href="https://www.aarp.org/social-security/open-your-online-account/" target="_blank" rel="noopener noreferrer">My Social Security account</a></span></span> or make an appointment at a local SSA office to show proof of identity, a necessary step in filing for benefits or reporting a change in bank direct deposit information to receive payments.<br><br>AARP has long advocated for better service delivery from the SSA. As of April 8, t<span class="Enhancement" ><span class="Enhancement-item"><a class="Link" href="https://nam12.safelinks.protection.outlook.com/?url=https%3A%2F%2Fwww.ssa.gov%2Fssa-performance%2F800-number-performance&data=05%7C02%7Ctlacock%40aarp.org%7C9f63d20488fa4fe9f34608dd7864bcb0%7Ca395e38b4b754e4493499a37de460a33%7C0%7C0%7C638799096260532553%7CUnknown%7CTWFpbGZsb3d8eyJFbXB0eU1hcGkiOnRydWUsIlYiOiIwLjAuMDAwMCIsIlAiOiJXaW4zMiIsIkFOIjoiTWFpbCIsIldUIjoyfQ%3D%3D%7C0%7C%7C%7C&sdata=CVEq5B%2Bo62ShWywhqDqZWTtAr36FbIUwF08kgwcmkgg%3D&reserved=0" target="_blank" rel="noopener noreferrer">he latest data f</a></span></span>rom the office suggests those calling the SSA helpline this week waited on hold for an average of three and a half hours. That is much higher than the average of one hour during November of 2024 and one hour and 39 minutes just last month. For most of last year, SSA maintained a phone busy rate of 0 percent. But that has since changed, skyrocketing in March to nearly 1 out of every 3 callers getting a pre-recorded message that the lines are too busy and are then hung up on by SSA. For those lucky enough to get their call answered, they often wait up to two and a half hours or more for a call back.<br><br>The plan to force most ID verifications to the SSA website was torpedoed by a lack of reliability from the site. According to reports, SSA’s online portal has suffered 5 outages in March alone, including a full outage on March 31.<br><br>“What was once a persistent concern has now become a crisis – our members are deeply concerned by the rapid deterioration in Social Security customer service,” said AARP Wyoming State Director Sam Shumway.<br><br>“Few issues matter more to older Americans than Social Security. We consistently hear how vital Social Security is to older Americans – and how much they depend on services provided by the Social Security Administration, whether it be over the phone, online, or face-to-face at local field offices,” he added.<br><br>SSA has released a list of permanent and temporary office closures or service availability changes, which can be <span class="Enhancement" ><span class="Enhancement-item"><a class="Link" href="https://nam12.safelinks.protection.outlook.com/?url=https%3A%2F%2Fwww.ssa.gov%2Fagency%2Femergency%2F%3Futm_campaign%3Demergencypage%26utm_content%3Dctabtn%26utm_medium%3Demail%26utm_source%3Dgovdelivery%23K&data=05%7C02%7Ctlacock%40aarp.org%7C9f63d20488fa4fe9f34608dd7864bcb0%7Ca395e38b4b754e4493499a37de460a33%7C0%7C0%7C638799096260552136%7CUnknown%7CTWFpbGZsb3d8eyJFbXB0eU1hcGkiOnRydWUsIlYiOiIwLjAuMDAwMCIsIlAiOiJXaW4zMiIsIkFOIjoiTWFpbCIsIldUIjoyfQ%3D%3D%7C0%7C%7C%7C&sdata=WagH%2B8X4xp7y35r4EfgBdzhNEFZM8RkAwmDYDRbHTug%3D&reserved=0" target="_blank" rel="noopener noreferrer">found here</a></span></span>. As of April 7, the site shows only Cody as only able to offer assistance by telephone until further notice and no in-person service. This is the only Wyoming office which has been impacted.<br><br>"We still need your voice in this fight to create better customer service,” said Shumway. “Email your lawmakers today and tell them to strengthen Social Security customer service"<br></p></div> </div> </p></span> </div> </div> <p><i>This story is provided by AARP Wyoming. Visit the <a href="https://states.aarp.org/region/wyoming/" target="_blank">AARP Wyoming</a> page for more news, events, and programs affecting retirement, health care, and more.</i></p> </div> </div><div class="module clearfix"><script src="https://npmcdn.com/flickity@2/dist/flickity.pkgd.min.js"></script> <script src="https://aarp-states.brightspotcdn.com/resource/00000168-dd17-d487-a96e-df5fe3ee0000/styleguide/All.min.d703996ba6a992470f9f7fa2170736df.gz.js"></script> <link class="Webpack-css" rel="stylesheet" href="https://aarp-states.brightspotcdn.com/resource/00000168-dd17-d487-a96e-df5fe3ee0000/styleguide/All.min.2cef3303b65f09149a6db29044f033cb.gz.css"> <!-- <script src="https://aarp-states.brightspotcdn.com/resource/00000168-dd17-d487-a96e-df5fe3ee0000/styleguide/All.min.c85a242a55150cd195e494cd6e5b9c77.gz.js" async=""></script> <link rel="stylesheet" media="all" href="https://aarp-states.brightspotcdn.com/resource/00000168-dd17-d487-a96e-df5fe3ee0000/styleguide/All.min.bfe6eb5a8301841feef3af4e9bd1e26d.gz.css"> --> <!-- bypass --> <style> a:focus, a:hover { text-decoration: underline; } h1.article-headline { margin: 0 0 1rem; } </style> <!-- <style> .Enhancement-item .Figure { margin-bottom: 24px; } .RichTextArticleBody-body ul { margin-bottom: 24px; } .RichTextArticleBody-body p{ margin: 12px 0; } .RichTextModule-items { clear: both; display: table; width: 100%; margin-bottom: 12px; } .VideoEnhancement>* { color: var(--primaryTextColor); font-size: 13px; font-weight: 400; line-height: 1.4; font-style: italic; background: #f0efed } @media only screen and (min-width: 768px) { .VideoEnhancement>* { font-size:14px; font-weight: 400; line-height: 1.47 } } .VideoEnhancement-title { padding: 20px } @media only screen and (min-width: 768px) { .VideoEnhancement-title { padding:30px } } .VideoEnhancement-player>* { position: relative; width: 100%; height: 0; padding-bottom: 56.25% } .VideoEnhancement iframe { border: 0; position: absolute; top: 0; left: 0; width: 100%; height: 100% } [data-video-player] { display: block; padding-bottom: 56.25%; height: 0; margin: 0 auto; } [data-video-player][data-aspect-ratio="4x3"] { padding-bottom: 56.25%; } [data-video-player][data-aspect-ratio="16x9"] { padding-bottom: 56.25% } </style> --></div><div class="module clearfix"><div class="module-spacer tout-homefit-750"> <a data-formelementid="CSN-LOCAL-HC-NEWSSK-02272024" href="/charleston-wv/home-and-community/?intcmp=CSN-LOCAL-HC-NEWSSK-02272024"><img class="img-responsive" alt="Explore the free AARP HomeFit Guide" title="Explore the free AARP HomeFit Guide" src="https://cdn-aarp.americantowns.com/img/touts/HomeFit_750x150.png"></a> </div></div></div> <div class="col-md-4 right-rail thin-rhs"><pre class="cake-error"><a href="javascript:void(0);" onclick="document.getElementById('cakeErr680ec8aac008b-trace').style.display = (document.getElementById('cakeErr680ec8aac008b-trace').style.display == 'none' ? '' : 'none');"><b>Notice</b> (8)</a>: Undefined index: slug [<b>APP/Lib/Localize.php</b>, line <b>152</b>]<div id="cakeErr680ec8aac008b-trace" class="cake-stack-trace" style="display: none;"><a href="javascript:void(0);" onclick="document.getElementById('cakeErr680ec8aac008b-code').style.display = (document.getElementById('cakeErr680ec8aac008b-code').style.display == 'none' ? '' : 'none')">Code</a> <a href="javascript:void(0);" onclick="document.getElementById('cakeErr680ec8aac008b-context').style.display = (document.getElementById('cakeErr680ec8aac008b-context').style.display == 'none' ? '' : 'none')">Context</a><pre id="cakeErr680ec8aac008b-code" class="cake-code-dump" style="display: none;"><code><span style="color: #000000"><span style="color: #0000BB"> </span><span style="color: #007700">if(</span><span style="color: #0000BB">strstr</span><span style="color: #007700">(</span><span style="color: #0000BB">$match</span><span style="color: #007700">[</span><span style="color: #0000BB">1</span><span style="color: #007700">],</span><span style="color: #DD0000">'=='</span><span style="color: #007700">)) {</span></span></code> <code><span style="color: #000000"><span style="color: #0000BB"> </span><span style="color: #007700">list(</span><span style="color: #0000BB">$token</span><span style="color: #007700">,</span><span style="color: #0000BB">$keyword</span><span style="color: #007700">) = </span><span style="color: #0000BB">explode</span><span style="color: #007700">(</span><span style="color: #DD0000">"=="</span><span style="color: #007700">,</span><span style="color: #0000BB">$match</span><span style="color: #007700">[</span><span style="color: #0000BB">1</span><span style="color: #007700">],</span><span style="color: #0000BB">2</span><span style="color: #007700">);</span></span></code> <span class="code-highlight"><code><span style="color: #000000"><span style="color: #0000BB"> $text </span><span style="color: #007700">= </span><span style="color: #0000BB">str_replace</span><span style="color: #007700">(</span><span style="color: #0000BB">$match</span><span style="color: #007700">[</span><span style="color: #0000BB">0</span><span style="color: #007700">], (</span><span style="color: #0000BB">strtolower</span><span style="color: #007700">(</span><span style="color: #0000BB">$town</span><span style="color: #007700">[</span><span style="color: #0000BB">$token</span><span style="color: #007700">]) != </span><span style="color: #0000BB">strtolower</span><span style="color: #007700">(</span><span style="color: #0000BB">$keyword</span><span style="color: #007700">) ? </span><span style="color: #0000BB">self</span><span style="color: #007700">::</span><span style="color: #0000BB">replace</span><span style="color: #007700">(</span><span style="color: #0000BB">$match</span><span style="color: #007700">[</span><span style="color: #0000BB">2</span><span style="color: #007700">], </span><span style="color: #0000BB">$town</span><span style="color: #007700">, </span><span style="color: #0000BB">$callCake</span><span style="color: #007700">): </span><span style="color: #DD0000">''</span><span style="color: #007700">), </span><span style="color: #0000BB">$text</span><span style="color: #007700">);</span></span></code></span></pre><pre id="cakeErr680ec8aac008b-context" class="cake-context" style="display: none;">$text = '<!--default--> <!-- module_RHS - AARP Events --> {ifnot_slug==healthy-living/map} {module_RHS - AARP Events} {endif} {module_RHS - Tout A} {module_RHS - Ad Slot 1} {module_RHS - Join AARP Today} {module_RHS - Ad Slot 2} {module_FB - State Side Panel} {module_RHS - State Contact Us}' $town = array( '_id' => '576180bb0c4e268f7f8bb897', 'city' => 'Charleston', 'state' => 'WV', 'nearby' => array( (int) 0 => array( 'city' => 'Charleston', 'state' => 'WV', 'sef_url' => 'charleston-wv' ), (int) 1 => array( 'city' => 'South Charleston', 'state' => 'WV', 'sef_url' => 'south-charleston-wv' ), (int) 2 => array( 'city' => 'Dunbar', 'state' => 'WV', 'sef_url' => 'dunbar-wv' ), (int) 3 => array( 'city' => 'Cross Lanes', 'state' => 'WV', 'sef_url' => 'cross-lanes-wv' ), (int) 4 => array( 'city' => 'Institute', 'state' => 'WV', 'sef_url' => 'institute-wv' ), (int) 5 => array( 'city' => 'Tad', 'state' => 'WV', 'sef_url' => 'tad-wv' ), (int) 6 => array( 'city' => 'Pinch', 'state' => 'WV', 'sef_url' => 'pinch-wv' ), (int) 7 => array( 'city' => 'Hernshaw', 'state' => 'WV', 'sef_url' => 'hernshaw-wv' ), (int) 8 => array( 'city' => 'Belle', 'state' => 'WV', 'sef_url' => 'belle-wv' ), (int) 9 => array( 'city' => 'Saint Albans', 'state' => 'WV', 'sef_url' => 'saint-albans-wv' ), (int) 10 => array( 'city' => 'Elkview', 'state' => 'WV', 'sef_url' => 'elkview-wv' ), (int) 11 => array( 'city' => 'Nitro', 'state' => 'WV', 'sef_url' => 'nitro-wv' ), (int) 12 => array( 'city' => 'Tornado', 'state' => 'WV', 'sef_url' => 'tornado-wv' ), (int) 13 => array( 'city' => 'Blount', 'state' => 'WV', 'sef_url' => 'blount-wv' ), (int) 14 => array( 'city' => 'Upper Falls', 'state' => 'WV', 'sef_url' => 'upper-falls-wv' ) ), 'local' => array( (int) 0 => 'charleston-wv', (int) 1 => 'south-charleston-wv', (int) 2 => 'dunbar-wv', (int) 3 => 'cross-lanes-wv', (int) 4 => 'institute-wv', (int) 5 => 'tad-wv', (int) 6 => 'pinch-wv', (int) 7 => 'hernshaw-wv', (int) 8 => 'belle-wv', (int) 9 => 'saint-albans-wv', (int) 10 => 'elkview-wv', (int) 11 => 'nitro-wv', (int) 12 => 'tornado-wv', (int) 13 => 'blount-wv', (int) 14 => 'upper-falls-wv', (int) 15 => 'blue-creek-wv', (int) 16 => 'winifrede-wv', (int) 17 => 'ashford-wv', (int) 18 => 'poca-wv' ), 'season' => 'spring', 'aarp-events-image' => 'aarp-events', 'amusement-parks-image' => 'amusement-warm-c', 'arts-entertainment-image' => 'arts-all-bm', 'asset_version' => '240925', 'beaches-lakes-image' => 'beaches-lakes-cool-c', 'billboard1_caption' => 'Spring', 'billboard1_image_url' => '{local_happenings-image}', 'billboard1_link_url' => '/{local_sef_url}/happenings/', 'billboard1_subtitle' => 'See the Real Possibilities', 'billboard1_thumb_title' => ' Happenings', 'billboard1_thumb_url' => '{local_happenings-image}', 'billboard1_title' => 'Get to know AARP in {local_city_c}', 'billboard2_image_url' => '{local_season-image}', 'billboard2_link_url' => '/{local_sef_url}/{local_season}-fun/', 'billboard2_subtitle' => 'Explore fun and interesting things to do this {local_season} near you!', 'billboard2_thumb_title' => '{local_season_header}', 'billboard2_thumb_url' => '{local_season-image}', 'billboard2_title' => 'Time for {local_season_header}!', 'billboard3_image_url' => '{local_volunteering-image}', 'billboard3_link_url' => '/{local_sef_url}/volunteering/', 'billboard3_subtitle' => 'Make a difference!', 'billboard3_thumb_title' => 'Volunteering', 'billboard3_thumb_url' => '{local_volunteering-image}', 'billboard3_title' => 'Volunteering lifts everyone's spirits', 'bvideo_name' => '{local_full_state_c}', 'city-select-image' => 'cityselect-spring', 'coffee-image' => 'coffee-warm-m', 'coffee_radius' => '10', 'community_blogs_archive' => 'charleston-wv', 'community_blogs_list' => 'caregiving,healthy-living,savings-and-planning,work-and-jobs,life-reimagined,all,{local_state},charleston-wv', 'connect_town_groups' => '[{ "towns": { "atlanta-ga": { "name": "Atlanta, GA", "path": "/atlanta-ga/fight-fraud/" }, "chicago-il": { "name": "Chicago, IL", "path": "/chicago-il/fight-fraud/" }, "los-angeles-ca": { "name": "Los Angeles, CA", "path": "/los-angeles-ca/fight-fraud/" }, "new-york-ny": { "name": "New York City, NY", "path": "/new-york-ny/fight-fraud/?showtowns=true" }, "phoenix-az": { "name": "Phoenix, AZ", "path": "/phoenix-az/fight-fraud/" } }, "code": "CSN-LOCAL-GROUP1" }, { "towns": { "baltimore-md": { "name": "Baltimore Metro, MD", "path": "/baltimore-md/fight-fraud/" }, "dallas-tx": { "name": "Dallas, TX", "path": "/dallas-tx/fight-fraud/" }, "denver-co": { "name": "Denver, CO", "path": "/denver-co/fight-fraud/" }, "detroit-mi": { "name": "Detroit, MI", "path": "/detroit-mi/fight-fraud/" }, "orlando-fl": { "name": "Central Florida, FL", "path": "/orlando-fl/fight-fraud/?showtowns=true" }, "houston-tx": { "name": "Houston, TX", "path": "/houston-tx/fight-fraud/" }, "brookhaven-ny": { "name": "Long Island, NY", "path": "/brookhaven-ny/fight-fraud/?showtowns=true" }, "san-diego-ca": { "name": "San Diego County, CA", "path": "/san-diego-ca/fight-fraud/" }, "miami-fl": { "name": "South Florida, FL", "path": "/miami-fl/fight-fraud/" } }, "code": "CSN-LOCAL-GROUP2" }, { "towns": { "charlotte-nc": { "name": "Charlotte, NC", "path": "/charlotte-nc/aarp-events/" }, "boston-ma": { "name": "Greater Boston, MA", "path": "/boston-ma/aarp-events/?showtowns=true" }, "indianapolis-in": { "name": "Indianapolis, IN", "path": "/indianapolis-in/aarp-events/" }, "las-vegas-nv": { "name": "Las Vegas, NV", "path": "/las-vegas-nv/aarp-events/" }, "philadelphia-pa": { "name": "Philadelphia, PA", "path": "/philadelphia-pa/aarp-events/" }, "pittsburgh-pa": { "name": "Pittsburgh, PA", "path": "/pittsburgh-pa/aarp-events/" }, "portland-or": { "name": "Portland Metro, OR", "path": "/portland-or/aarp-events/" }, "seattle-wa": { "name": "Seattle, WA", "path": "/seattle-wa/aarp-events/" }, "saint-louis-mo": { "name": "St Louis, MO", "path": "/saint-louis-mo/aarp-events/" }, "minneapolis-mn": { "name": "Twin Cities, MN", "path": "/minneapolis-mn/aarp-events/?showtowns=true" } }, "code": "CSN-LOCAL-GROUP3" }, { "towns": { "new-orleans-la": { "name": "Greater New Orleans, LA", "path": "/new-orleans-la/fight-fraud/" }, "hartford-ct": { "name": "Hartford, CT", "path": "/hartford-ct/fight-fraud/" }, "little-rock-ar": { "name": "Little Rock, AR", "path": "/little-rock-ar/fight-fraud/" }, "oahu-hi": { "name": "Oahu, HI", "path": "/oahu-hi/fight-fraud/" }, "omaha-ne": { "name": "Omaham, NE", "path": "/omaha-ne/fight-fraud/" } }, "code": "CSN-LOCAL-GROUP4" }, { "towns": { "des-moines-ia": { "name": "Des Moines, IA", "path": "/des-moines-ia/aarp-events/" }, "fargo-nd": { "name": "Fargo, ND", "path": "/fargo-nd/aarp-events/" }, "allentown-pa": { "name": "Lehigh Valley, PA", "path": "/allentown-pa/aarp-events/?showtowns=true" }, "dale-city-va": { "name": "Prince William County, VA", "path": "/dale-city-va/aarp-events/" }, "worcester-ma": { "name": "Worcester County, MA", "path": "/worcester-ma/aarp-events/" } }, "code": "CSN-LOCAL-GROUP5" }, { "towns": { "charleston-wv": { "name": "Charleston, WV", "path": "/charleston-wv/aarp-events/" }, "helena-mt": { "name": "Lewis and Clark County, MT", "path": "/helena-mt/aarp-events/" }, "manchester-nh": { "name": "New Hampshire, NH", "path": "/manchester-nh/aarp-events/" }, "providence-ri": { "name": "Providence, RI", "path": "/providence-ri/aarp-events/" } }, "code": "CSN-LOCAL-GROUP6" }]', 'cvent_display_module' => 'false', 'cvent_widget_city' => '{local_city_state}', 'embed_video' => '<iframe width="100%" height="349" src="//players.brightcove.net/3772599298001/HkD6Qklb_default/index.html?videoId={local_embed_video_2}" allowfullscreen frameborder="0"></iframe>', 'espanol-news-header' => 'Noticias de {local_city}', 'espanol-news-image' => 'losangeles-spanish', 'events-image' => 'events-all', 'events_careversation_group_min' => '8', 'events_driversafety_group_min' => '8', 'events_index_slot1' => '{module_Cvent New Widget Section 3}', 'events_tek_group_min' => '8', 'event_big_thumb' => 'https://cdn-aarp.americantowns.com/img/responsive/events-all-1140x655.jpg', 'event_hero_image' => 'https://cdn-aarp.americantowns.com/img/template/hero/event.jpg', 'event_thumb' => 'https://cdn-aarp.americantowns.com/img/template/thumbs/event-t.jpg', 'fall-fun-image' => 'fall-fun-cool-c', 'fallfun_big_thumb' => 'https://cdn-aarp.americantowns.com/img/template/thumbs/fall-fun10-big-t.jpg', 'fallfun_hero_image' => 'https://cdn-aarp.americantowns.com/img/template/hero/fall-fun10.jpg', 'fallfun_thumb' => 'https://cdn-aarp.americantowns.com/img/template/thumbs/fall-fun10-t.jpg', 'farmers-markets-image' => 'farmers-markets-c', 'find_it_fast_link_url' => 'jobs', 'find_it_fast_title' => 'Work & Jobs', 'gfg-image' => 'gfg-warm-c-2', 'google_disclaimer' => '<p><b>Please note:</b> These listings are provided via Google for the {local_city} community. <b>Listings here do NOT imply that an AARP member discount is offered.</b> Please see the <a href="https://www.aarp.org/benefits-discounts/" target="_blank">AARP Membership & Benefits page</a> for a listing of businesses that do provide a member discount.</p>', 'happenings-image' => 'happenings-rural', 'happenings-tbd-pilot-text' => '<h2><span>Discover everything you can do with AARP</span></h2> <h3><span>See fun events, local offers, and more right where you live.</span></h3>', 'happenings_default_image' => 'https://cdn-aarp.americantowns.com/img/responsive/aarp-default-rp-min.png', 'happenings_gold_slug_line_10up' => 'AARP in {local_community_name}', 'happenings_gold_slug_line_state' => 'AARP in {local_full_state}', 'happenings_gold_slug_line_state_es' => 'AARP en Virginia Occidental', 'happenings_heading' => '{local_city} Happenings', 'happenings_twitter_header' => 'More from {local_city}', 'hiking-image' => 'hiking-cool-c', 'hiking_big_thumb' => 'https://cdn-aarp.americantowns.com/img/template/thumbs/hiking4-big-t.jpg', 'hiking_hero_image' => 'https://cdn-aarp.americantowns.com/img/template/hero/hiking4.jpg', 'hiking_thumb' => 'https://cdn-aarp.americantowns.com/img/template/thumbs/hiking4-t.jpg', 'home_events_slot1' => '{module_Cvent New Widget Section}', 'home_events_slot2' => '{module_HP - Blog - Learn More}', 'home_intro_text' => '<p> Select your community from the list below to learn about great programs, stimulating things to do, local services, discounts and more! </p>', 'hp-event-tout' => '{if_facebook_link}<div class="module-spacer text-center"> <div class="fb-page" data-href="{local_facebook_link}" data-tabs="timeline" data-small-header="false" data-adapt-container-width="true" data-hide-cover="false" data-show-facepile="true"><blockquote cite="{local_facebook_link}" class="fb-xfbml-parse-ignore"><a href="{local_facebook_link}">Facebook</a></blockquote></div></div> {endif}', 'ice_skating_big_thumb' => 'https://cdn-aarp.americantowns.com/img/responsive/ice-skating-all-1140x655.jpg', 'ice_skating_hero_image' => 'https://cdn-aarp.americantowns.com/img/template/hero/ice-skating.jpg', 'ice_skating_thumb' => 'https://cdn-aarp.americantowns.com/img/template/thumbs/ice-skating-t.jpg', 'image_url' => 'https://cdn-aarp.americantowns.com/img/template/hero/working-for-you.jpeg', 'jobs_widget_city' => '{local_city_c}', 'm2mredirect' => 'True', 'movies-image' => 'movies-all-c', 'movies_robots' => 'index, follow', 'name' => 'In Your Community', 'nature_big_thumb' => 'https://cdn-aarp.americantowns.com/img/template/thumbs/nature-center2-big-t.jpg', 'nature_hero_image' => 'https://cdn-aarp.americantowns.com/img/template/hero/nature-center2.jpg', 'nature_thumb' => 'https://cdn-aarp.americantowns.com/img/template/thumbs/nature-center2-t.jpg', 'nearme_map_radius' => '20', 'nearme_map_zip' => '{local_zip}', 'omniture_cookie' => 'charleston-wv-cp', 'page-title-right' => '{module_Event Snapshot Newsletter Signup}', 'parks-image' => 'parks-warm-c', 'pilot_towns_banner_image' => 'https://cdn-aarp.americantowns.com/img/classic/happenings-rural-240x140.jpg', 'pumpkin-picking-image' => 'fall-fun-all-1-pumpkins', 'recommendation_form_email' => 'jgunderson-palmer@aarp.org,bekim@americantowns.com,katherine@americantowns.com', 'recreation-image' => 'rec-cool-b', 'restaurantform_email' => 'bmazur@aarp.org,bekim@americantowns.com', 'restaurant_radius' => '10,20,30', 'season-activities' => 'Walking, microbreweries ', 'season-image' => 'spring-fun-warm-m', 'seasonal_big_thumb' => 'https://cdn-aarp.americantowns.com/img/template/thumbs/seasonal-big-t.jpg', 'seasonal_hero_image' => 'https://cdn-aarp.americantowns.com/img/template/hero/seasonal.jpg', 'seasonal_thumb' => 'https://cdn-aarp.americantowns.com/img/template/thumbs/seasonal-t.jpg', 'season_header' => 'Spring Fun', 'season_title' => 'Spring', 'skiing_big_thumb' => 'https://cdn-aarp.americantowns.com/img/template/thumbs/skiing-big-t.jpg', 'skiing_hero_image' => 'https://cdn-aarp.americantowns.com/img/template/hero/skiing.jpg', 'skiing_thumb' => 'https://cdn-aarp.americantowns.com/img/template/thumbs/skiing-t.jpg', 'spring-fun-image' => 'spring-fun-warm-m', 'state_blog_header' => 'AARP State News', 'state_blog_name' => 'West Virginia', 'summer-fun-image' => 'summer-fun-warm-m', 'tas_state_link' => 'https://takeastand.aarp.org/congressional-action-chart/?state=West+Virginia', 'term' => 'in Charleston', 'thingstodo_big_thumb' => 'https://cdn-aarp.americantowns.com/img/template/thumbs/things-to-do3-big-t.jpg', 'thingstodo_hero_image' => 'https://cdn-aarp.americantowns.com/img/template/hero/things-to-do3.jpg', 'thingstodo_thumb' => 'https://cdn-aarp.americantowns.com/img/template/thumbs/things-to-do3-t.jpg', 'vcc_featured_image' => 'https://s3.amazonaws.com/local-aarp/img/vcc/featured/20210430_4C9F7646-96EC-4C88-960A-997CE34788BC.jpg', 'veterans-image' => 'veterans', 'video_tout_image' => 'https://cdn-aarp.americantowns.com/img/template/video-touts/san-antonio-video.png', 'vineyards-wineries-image' => 'wineries', 'volunteer-today-button' => '<span class="media-middle"> <a href="https://www.aarp.org/volunteer/virtual/?intcmp=CSN-LNK-AARPLOCAL-VOLINT-20210331-{local_tracking_code_town}-{local_tracking_code_state}" class="red btn" target="_blank">I WANT TO VOLUNTEER</a> </span>', 'volunteering-image' => 'volunteering-winter', 'volunteering-news-image' => 'volunteer-all-m-hands', 'volunteer_help_image' => 'volunteering-help-military-families', 'volunteer_help_link_name' => 'See Projects', 'volunteer_help_link_url' => 'https://www.createthegood.org/how-to-guides?intcmp=SNG-LNK-AARPLOCAL-VOLHTG-20140805-{local_tracking_code_town}-{local_tracking_code_state}', 'volunteer_help_subtitle' => 'Help Military Families', 'volunteer_help_title' => 'Do-It-Yourself Project Guides', 'winter-fun-image' => 'winter-fun-snow-c-ski', 'winterfun_big_thumb' => 'https://cdn-aarp.americantowns.com/img/template/thumbs/winter-fun-big-t.jpg', 'winterfun_hero_image' => 'https://cdn-aarp.americantowns.com/img/template/hero/winter-fun.jpg', 'winterfun_pic_nav2' => '<li><a href="/{town_sef_url}/skiing/"><img src="{local_skiing_big_thumb}" title="Skiing"><span>Skiing</span></a></li>', 'winterfun_thumb' => 'https://cdn-aarp.americantowns.com/img/template/thumbs/winter-fun-t.jpg', 'youtube_image' => 'https://cdn-aarp.americantowns.com/img/template/icons/youtube.png', 'news_link' => 'https://www.aarp.org/WV?intcmp=SNG-LNK-AARPLOCAL-BLOGWV-20140101', 'contactus_text' => 'West Virginia', 'contactus_email' => 'WVAARP@aarp.org ', 'contactus_link' => 'https://states.aarp.org/about-aarp-west-virginia/?intcmp=SNG-LNK-AARPLOCAL-CONTACT-20140101', 'facebook_link' => 'https://www.facebook.com/AARPWestVirginia', 'twitter_link' => 'https://twitter.com/aarpwv', 'state_contract_id' => '56037', 'state_blog_flag' => 'https://states.aarp.org/wp-content/themes/aarpstates/images/state_flags/west-virginia.png', 'state_blog_link' => 'https://states.aarp.org/region/west-virginia/', 'state_blog_rss' => 'https://states.aarp.org/region/west-virginia/feed', 'cold_state' => 'yes', 'embed_video_2' => '5763161969001', '2020_election_link' => 'https://local.aarp.org/news/how-to-vote-in-west-virginias-2020-election-what-you-need-to-know-wv-2020-08-05.html', 'State_Label' => 'West Virginia's', 'vaccine_url' => 'https://local.aarp.org/news/the-covid19-vaccine-distribution-plan-in-west-virginia-wv-2021-02-04.html', 'at_ski_resort' => 'y', 'state_capital' => 'charleston-wv', '2024_election_link' => 'https://states.aarp.org/west-virginia/election-voting-guide', '2024_election_link_es' => 'https://states.aarp.org/west-virginia/elecciones-guia-para-votar-virginia-occidental', 'advanced_directives_link' => 'https://www.caringinfo.org/wp-content/uploads/WestVirginia.pdf', 'full_state' => 'West Virginia', 'county' => 'Kanawha', 'geo' => array( (int) 0 => (float) -81.635398864746, (int) 1 => (float) 38.353298187256 ), 'latitude' => (float) 38.353298187256, 'longitude' => (float) -81.635398864746, 'city_state' => 'Charleston, WV', 'city_state_search' => 'Charleston WV,Charleton WV', 'pilot_name' => 'Charleston', 'pilot_sef_url' => 'charleston-wv', 'community_id' => (int) 72, 'community_name' => 'Charleston', 'community_state' => 'WV', 'community_region' => 'South', 'brightspot_region' => 'charleston-wv', 'title' => 'Charleston, WV', 'subtitle' => 'Highlighting {local_city} ', 'tracking_code_town' => 'CHARLESTON', 'tracking_code_state' => 'WV', 'ad_state' => 'wv', 'ad_city' => 'charleston', 'ad_region' => null, 'timezone' => 'America/New_York', 'type' => 'town', 'zip' => '25301', 'sef_url' => 'charleston-wv', 'americantowns_url' => 'https://www.americantowns.com/charleston-wv/', 'alt_names' => 'Charleston,Charleton', 'zipcodes' => array( (int) 0 => '25301', (int) 1 => '25302', (int) 2 => '25303', (int) 3 => '25304', (int) 4 => '25305', (int) 5 => '25306', (int) 6 => '25309', (int) 7 => '25311', (int) 8 => '25312', (int) 9 => '25313', (int) 10 => '25314', (int) 11 => '25315', (int) 12 => '25317', (int) 13 => '25320', (int) 14 => '25321', (int) 15 => '25322', (int) 16 => '25323', (int) 17 => '25324', (int) 18 => '25325', (int) 19 => '25326', (int) 20 => '25327', (int) 21 => '25328', (int) 22 => '25329', (int) 23 => '25330', (int) 24 => '25331', (int) 25 => '25332', (int) 26 => '25333', (int) 27 => '25334', (int) 28 => '25335', (int) 29 => '25336', (int) 30 => '25337', (int) 31 => '25338', (int) 32 => '25339', (int) 33 => '25350', (int) 34 => '25356', (int) 35 => '25357', (int) 36 => '25358', (int) 37 => '25360', (int) 38 => '25361', (int) 39 => '25362', (int) 40 => '25364', (int) 41 => '25365', (int) 42 => '25375', (int) 43 => '25387', (int) 44 => '25389', (int) 45 => '25392', (int) 46 => '25396' ), 'urls' => array( (int) 0 => 'charleston-wv', (int) 1 => 'charleton-wv', (int) 2 => 'big-chimney-wv', (int) 3 => 's-charleston-wv', (int) 4 => 'south-charleston-wv', (int) 5 => 'kanawha-city-wv', (int) 6 => 'malden-wv', (int) 7 => 'cross-lanes-wv', (int) 8 => 'chesapeake-wv', (int) 9 => 'marmet-wv', (int) 10 => 'wv-dept-of-motor-veh-wv', (int) 11 => 'sissonville-wv', (int) 12 => 'united-bank-wv', (int) 13 => 'verizon-wv' ), 'town_ids' => array( (int) 0 => '10525', (int) 1 => '10526', (int) 2 => '10527', (int) 3 => '10528', (int) 4 => '10529', (int) 5 => '10530', (int) 6 => '10531', (int) 7 => '10532', (int) 8 => '10533', (int) 9 => '10534', (int) 10 => '10535', (int) 11 => '10536', (int) 12 => '10537', (int) 13 => '10538', (int) 14 => '10539', (int) 15 => '10540', (int) 16 => '10541', (int) 17 => '10542', (int) 18 => '10543', (int) 19 => '10544', (int) 20 => '10545', (int) 21 => '10546', (int) 22 => '10547', (int) 23 => '10548', (int) 24 => '10549', (int) 25 => '10550', (int) 26 => '10551', (int) 27 => '10552', (int) 28 => '10553', (int) 29 => '10554', (int) 30 => '10555', (int) 31 => '10556', (int) 32 => '10557', (int) 33 => '10558', (int) 34 => '10559', (int) 35 => '10560', (int) 36 => '10561', (int) 37 => '10562', (int) 38 => '10563', (int) 39 => '10564', (int) 40 => '10565', (int) 41 => '10566', (int) 42 => '10567', (int) 43 => '10568', (int) 44 => '10569', (int) 45 => '10570', (int) 46 => '10571' ), 'has_happenings' => 'true', 'cvent_community_code' => 'wv-charleston' ) $callCake = true $matches = array( (int) 0 => array( (int) 0 => '{ifnot_slug==healthy-living/map} {module_RHS - AARP Events} {endif}', (int) 1 => 'slug==healthy-living/map', (int) 2 => ' {module_RHS - AARP Events} ' ) ) $match = array( (int) 0 => '{ifnot_slug==healthy-living/map} {module_RHS - AARP Events} {endif}', (int) 1 => 'slug==healthy-living/map', (int) 2 => ' {module_RHS - AARP Events} ' ) $token = 'slug' $keyword = 'healthy-living/map'</pre><pre class="stack-trace">Localize::replace() - APP/Lib/Localize.php, line 152 Modules::render() - APP/Lib/Modules.php, line 9 include - APP/View/Elements/display.ctp, line 13 View::_evaluate() - CORE/Cake/View/View.php, line 971 View::_render() - CORE/Cake/View/View.php, line 933 View::render() - CORE/Cake/View/View.php, line 473 Controller::render() - CORE/Cake/Controller/Controller.php, line 963 AppController::renderPage() - APP/Controller/AppController.php, line 136 BlogsController::display() - APP/Controller/BlogsController.php, line 81 ReflectionMethod::invokeArgs() - [internal], line ?? Controller::invokeAction() - CORE/Cake/Controller/Controller.php, line 491 Dispatcher::_invoke() - CORE/Cake/Routing/Dispatcher.php, line 193 Dispatcher::dispatch() - CORE/Cake/Routing/Dispatcher.php, line 167 [main] - APP/webroot/index.php, line 118</pre></div></pre><div class="module clearfix"><!--default--> <!-- module_RHS - AARP Events --> <div class="ar-basic-box module-spacer"> <header> <div class="pull-right"> <a href="/charleston-wv/aarp-events/" data-formelementid="LOCAL-BTN-CLK-SEEALL-EVENTS"> <img style="width:30px;" src="https://cdn-aarp.americantowns.com/img/template/icons/aarp_event_icon.png" alt="Upcoming AARP Events" /> </a> </div> <h2 class="visible-lg">AARP Events for Charleston</h2> <h2 class="hidden-lg">AARP Events for Charleston</h2> </header> <div class="wrap"> <div class="ar-listing snippet"> <ul class="list"> <li class="item" data-pageindex="1"> <h2 class="title"><a href="/aarp-event/aarp-live-decluttering-for-today-and-tomorrow-51925-87nw6zdbytm.html" data-formelementid="LOCAL-BTN-CLK-EVENTS-AARP-LIVE-DECLUTTERING-FOR-TODAY-AND-TOMORROW-51925">AARP Live: Decluttering for Today and Tomorrow , 5/19/25</a></h2> <p class="time">Monday, May 19, 2025 at 8:00 p.m. ET</p> <p class="venue"></p> <p class="loc">Online Event</p> </li><li class="item" data-pageindex="1"> <h2 class="title"><a href="/aarp-event/aarp-live-social-security-whats-right-for-you-61625-glnbkkyk2gm.html" data-formelementid="LOCAL-BTN-CLK-EVENTS-AARP-LIVE-SOCIAL-SECURITY-WHATS-RIGHT-FOR-YOU-61625">AARP Live: Social Security: What’s Right For You? , 6/16/25</a></h2> <p class="time">Monday, Jun 16, 2025 at 8:00 p.m. ET</p> <p class="venue"></p> <p class="loc">Online Event</p> </li><li class="item" data-pageindex="1"> <h2 class="title"><a href="/aarp-event/aarp-live-ask-me-anything-fraud-edition-72125-3zngmt79zzl.html" data-formelementid="LOCAL-BTN-CLK-EVENTS-AARP-LIVE-ASK-ME-ANYTHING-FRAUD-EDITION-72125">AARP Live: Ask Me Anything – Fraud Edition, 7/21/25</a></h2> <p class="time">Monday, Jul 21, 2025 at 8:00 p.m. ET</p> <p class="venue"></p> <p class="loc">Online Event</p> </li> </ul> <p><a class="link-red" href="/charleston-wv/aarp-events/" data-formelementid="LOCAL-BTN-CLK-SEEALL-EVENTS">View All AARP Events<i class="ml-1 fas fa-chevron-right"></i></a></p> </div> </div> </div> <div aria-hidden="true" class="aarpe-ad-wrapper"> <div class="aarpe-ad en clearfix" id="300x250_53475" data-adsize="300x250"> <script type="text/javascript"> if(typeof AARP.ads !== 'undefined'){ AARP.ads.slots({ id:'300x250_53475', size:'300x250'}); } </script> </div> </div> <div class="card-tout card-dark membership-tout" style="margin:0 0 30px 0;height:360px;"> <img class="img-responsive image" title="image of two AARP membership cards" alt="image of two AARP membership cards" src="https://cdn-aarp.americantowns.com/img/tout-two-cards.png"> <div class="title">Last Chance to Save!<br />New Pricing Coming in 2025.</div> <br /> <p> This is AARP's first rate increase in 15 years.<br />Don't miss out, join today and save!<br /><br /> </p> <div class="action"> <a class="btn" href="https://appsec.aarp.org/mem/join?campaignid=UAJFT3&intcmp=LNK-CSN-AARPLOCAL-JRTOUT-RR-A-CHARLESTON-WV">Join AARP</a> <div class="body">Already a member? <a href="https://appsec.aarp.org/mem/renew?campaignid= UARFT3&intcmp=LNK-CSN-AARPLOCAL-JRTOUT-RR-A-CHARLESTON-WV">Renew</a> or <a href="https://www.aarp.org/benefits-discounts/my-membership/print-your-card/">Print Card</a></div> </div> </div> <style> .membership-tout {padding:16px 20px;} .membership-tout .list li { margin: 0; } </style> <div aria-hidden="true" class="aarpe-ad-wrapper"> <div class="aarpe-ad en clearfix" id="300x250_93505" data-adsize="300x250"> <script type="text/javascript"> if(typeof AARP.ads !== 'undefined'){ AARP.ads.slots({ id:'300x250_93505', size:'300x250'}); } </script> </div> </div> <div class="module-spacer text-center"> <div class="fb-page" alt="Image of AARP West Virginia Facebook Page" title="Image of AARP West Virginia Facebook Page" data-href="https://www.facebook.com/AARPWestVirginia" data-tabs="timeline" width="" height="" data-small-header="false" data-adapt-container-width="true" data-hide-cover="false" data-show-facepile="true"> <blockquote cite="https://www.facebook.com/AARPWestVirginia" class="fb-xfbml-parse-ignore"><a href="https://www.facebook.com/AARPWestVirginia">Facebook</a></blockquote> </div> </div> <div class="ar-basic-box module-spacer"> <header> <h2>Contact AARP <br />in Charleston</h2> </header> <div class="wrap"> <div class="ar-quick-list module-spacer"> <ul class="list-unstyled"> <li><i class="list-icon fa fa-envelope" alt="Email icon" title="Email icon" aria-hidden="true"></i><a href="mailto:WVAARP@aarp.org " target="_blank" rel="noopener">WVAARP@aarp.org </a></li> <li><i class="list-icon fa fa-globe" alt="Globe icon" title="Globe icon" aria-hidden="true"></i><a href="https://states.aarp.org/region/west-virginia/" target="_blank" rel="noopener">AARP West Virginia</a></li> <li><i class="list-icon fa fa-map-marker" alt="Map Marker icon" title="Map Marker icon" aria-hidden="true"></i><a href="https://states.aarp.org/about-aarp-west-virginia/?intcmp=SNG-LNK-AARPLOCAL-CONTACT-20140101-CHARLESTON-WV" target="_blank" rel="noopener">Contact Us</a></li> </ul> </div> <a href="https://www.facebook.com/AARPWestVirginia" target="_blank" rel="noopener" aria-label="Open Facebook"><img style="max-width: 48px;" src="https://cdn-aarp.americantowns.com/img/page/icons/facebook.png" alt="Facebook icon" title="Facebook icon"></a> <a href="https://twitter.com/aarpwv" target="_blank" rel="noopener" aria-label="Open Twitter"><img style="max-width: 48px;" src="https://cdn-aarp.americantowns.com/img/page/icons/twitter.png" alt="Twitter icon" title="Twitter icon"></a> </div> </div> </div></div> <div class="col-md-8 left-rail left-bot"></div> <div class="col-md-4 right-rail right-bot thin-rhs"></div> </div> <div class="row oneColumnLayout"> </div> <div class="row oneColumnLayout"> <div class="col-md-12"><!-- script to activate navbar --> <script type="text/javascript"> jQuery(".channelBarMain ul.left li a").click(function() { window.location = jQuery(this).attr('href'); }); </script> </div> </div> ', 'scripts_for_layout' => '<title>Social Security Administration Backs Away From Proposed Changes</title> <meta name="page_title" content="Social Security Administration Backs Away From Proposed Changes"/> <meta name="robots" content="noindex, nofollow"/> <meta content="man holding social security card KenTannenbaum/Getty Images/iStockphoto Social Security Administration (SSA) has confirmed to AARP that beginning April" name="description"/> <meta content="Social, Security, Administration, Backs, Away, From, Proposed, Changes" name="keywords"/> <link rel="canonical" href="https://states.aarp.org/wyoming/social-security-administration-backs-away-from-proposed-changes" /> <meta property="og:url" content="https://vccstaging.local.aarp.org/news/social-security-administration-backs-away-from-proposed-changes-wy-2025-04-10.html"/> <meta name="twitter:card" content="summary_large_image"/> <meta name="twitter:title" content="Social Security Administration Backs Away From Proposed Changes"/> <meta name="twitter:description" content="Social Security Administration (SSA) has confirmed to AARP that beginning April 14, they will allow all claim types to be completed over the telephone as they"/> <meta name="twitter:image" content="https://aarp-states.brightspotcdn.com/dims4/default/d1f0ead/2147483647/strip/true/crop/4876x3135+0+123/resize/420x270!/quality/90/?url=http%3A%2F%2Faarp-brightspot.s3.amazonaws.com%2Fstates%2Fdf%2Fb4%2F4bdf83474e68876c65d4d2dde6ca%2Fsocial-security-impostor-scams.jpg"/> <meta property="og:type" content="article"/> <meta property="og:title" content="Social Security Administration Backs Away From Proposed Changes"/> <meta property="og:description" content="Social Security Administration (SSA) has confirmed to AARP that beginning April 14, they will allow all claim types to be completed over the telephone as they"/> <meta property="og:image" content="https://aarp-states.brightspotcdn.com/dims4/default/d1f0ead/2147483647/strip/true/crop/4876x3135+0+123/resize/420x270!/quality/90/?url=http%3A%2F%2Faarp-brightspot.s3.amazonaws.com%2Fstates%2Fdf%2Fb4%2F4bdf83474e68876c65d4d2dde6ca%2Fsocial-security-impostor-scams.jpg"/> /* temporary */ .RichTextArticleBody ul { padding-left: 20px; 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--pageWidth: 86.11%; --maxPageWidth: 1240px; --horizontalAlignment: center; --fontFamily: 'Roboto', sans-serif; --headerBackgroundColor:#000000; --headerTextColor:#FFFFFF; --headerHeight:50px; --footerbackgroundColor:#000000; --footerTextColor:#918883; }', 'title_for_layout' => '{local_city_c}, {local_state} Happenings - AARP' ) $content_for_layout = '<div class="row twoColumnLayout"> <div class="col-md-8 left-rail"><div class="module clearfix"><div class="ar-basic-box"> <div> <div class="module-spacer"> <header><h1 class="article-headline">Social Security Administration Backs Away From Proposed Changes</h1></header> <div class="posted-on"> Posted on 04/10/25 </div> </div> <div class="module-spacer"> <span class="blog-content"><p><div class="RichTextArticleBody"> <div class="RichTextArticleBody-body"><div class="Enhancement" > <div class="Enhancement-item"><figure class="Figure" data-alignment="center"> <img src="https://aarp-states.brightspotcdn.com/df/b4/4bdf83474e68876c65d4d2dde6ca/social-security-impostor-scams.jpg" alt="social security card" width="4876" height="3381"/> <figcaption class="Figure-caption">man holding social security card</figcaption> <div class="Figure-credit">KenTannenbaum/Getty Images/iStockphoto</div> </figure> </div> </div><p>Social Security Administration (SSA) has confirmed to AARP that beginning April 14, they will allow all claim types to be completed over the telephone as they previously had been. This includes Retirement, Survivors, and Auxiliary (Spouse or Child) benefits that SSA previously announced would require in-person identity proofing, in addition to Social Security Disability Insurance, Medicare, and SSI.<br><br>AARP had strongly opposed this decision from the start, arguing that it unduly burdens older adults, especially those in rural areas. Over the last two weeks, over one million emails, texts, and letters were sent to congress from concerned constituents.<br><br>"This is great news for older Americans,” said AARP Executive Vice President Nancy LeaMond. “We appreciate SSA listening to AARP and millions of Americans about the impact on their lives and providing better access to customer service for Social Security benefits. SSA's guarantee of phone access for claims is a win for older Americans, and we look forward to further improvements in their customer service."<br><br>Prior to last night’s SSA Announcement, people applying for retirement, survivor or <span class="Enhancement" ><span class="Enhancement-item"><a class="Link" href="https://www.aarp.org/social-security/faq/collecting-benefits-as-spouse/" target="_blank" rel="noopener noreferrer">family benefits</a></span></span> were going to be required to use an online <span class="Enhancement" ><span class="Enhancement-item"><a class="Link" href="https://www.aarp.org/social-security/open-your-online-account/" target="_blank" rel="noopener noreferrer">My Social Security account</a></span></span> or make an appointment at a local SSA office to show proof of identity, a necessary step in filing for benefits or reporting a change in bank direct deposit information to receive payments.<br><br>AARP has long advocated for better service delivery from the SSA. As of April 8, t<span class="Enhancement" ><span class="Enhancement-item"><a class="Link" href="https://nam12.safelinks.protection.outlook.com/?url=https%3A%2F%2Fwww.ssa.gov%2Fssa-performance%2F800-number-performance&data=05%7C02%7Ctlacock%40aarp.org%7C9f63d20488fa4fe9f34608dd7864bcb0%7Ca395e38b4b754e4493499a37de460a33%7C0%7C0%7C638799096260532553%7CUnknown%7CTWFpbGZsb3d8eyJFbXB0eU1hcGkiOnRydWUsIlYiOiIwLjAuMDAwMCIsIlAiOiJXaW4zMiIsIkFOIjoiTWFpbCIsIldUIjoyfQ%3D%3D%7C0%7C%7C%7C&sdata=CVEq5B%2Bo62ShWywhqDqZWTtAr36FbIUwF08kgwcmkgg%3D&reserved=0" target="_blank" rel="noopener noreferrer">he latest data f</a></span></span>rom the office suggests those calling the SSA helpline this week waited on hold for an average of three and a half hours. That is much higher than the average of one hour during November of 2024 and one hour and 39 minutes just last month. For most of last year, SSA maintained a phone busy rate of 0 percent. But that has since changed, skyrocketing in March to nearly 1 out of every 3 callers getting a pre-recorded message that the lines are too busy and are then hung up on by SSA. For those lucky enough to get their call answered, they often wait up to two and a half hours or more for a call back.<br><br>The plan to force most ID verifications to the SSA website was torpedoed by a lack of reliability from the site. According to reports, SSA’s online portal has suffered 5 outages in March alone, including a full outage on March 31.<br><br>“What was once a persistent concern has now become a crisis – our members are deeply concerned by the rapid deterioration in Social Security customer service,” said AARP Wyoming State Director Sam Shumway.<br><br>“Few issues matter more to older Americans than Social Security. We consistently hear how vital Social Security is to older Americans – and how much they depend on services provided by the Social Security Administration, whether it be over the phone, online, or face-to-face at local field offices,” he added.<br><br>SSA has released a list of permanent and temporary office closures or service availability changes, which can be <span class="Enhancement" ><span class="Enhancement-item"><a class="Link" href="https://nam12.safelinks.protection.outlook.com/?url=https%3A%2F%2Fwww.ssa.gov%2Fagency%2Femergency%2F%3Futm_campaign%3Demergencypage%26utm_content%3Dctabtn%26utm_medium%3Demail%26utm_source%3Dgovdelivery%23K&data=05%7C02%7Ctlacock%40aarp.org%7C9f63d20488fa4fe9f34608dd7864bcb0%7Ca395e38b4b754e4493499a37de460a33%7C0%7C0%7C638799096260552136%7CUnknown%7CTWFpbGZsb3d8eyJFbXB0eU1hcGkiOnRydWUsIlYiOiIwLjAuMDAwMCIsIlAiOiJXaW4zMiIsIkFOIjoiTWFpbCIsIldUIjoyfQ%3D%3D%7C0%7C%7C%7C&sdata=WagH%2B8X4xp7y35r4EfgBdzhNEFZM8RkAwmDYDRbHTug%3D&reserved=0" target="_blank" rel="noopener noreferrer">found here</a></span></span>. As of April 7, the site shows only Cody as only able to offer assistance by telephone until further notice and no in-person service. This is the only Wyoming office which has been impacted.<br><br>"We still need your voice in this fight to create better customer service,” said Shumway. “Email your lawmakers today and tell them to strengthen Social Security customer service"<br></p></div> </div> </p></span> </div> </div> <p><i>This story is provided by AARP Wyoming. Visit the <a href="https://states.aarp.org/region/wyoming/" target="_blank">AARP Wyoming</a> page for more news, events, and programs affecting retirement, health care, and more.</i></p> </div> </div><div class="module clearfix"><script src="https://npmcdn.com/flickity@2/dist/flickity.pkgd.min.js"></script> <script src="https://aarp-states.brightspotcdn.com/resource/00000168-dd17-d487-a96e-df5fe3ee0000/styleguide/All.min.d703996ba6a992470f9f7fa2170736df.gz.js"></script> <link class="Webpack-css" rel="stylesheet" href="https://aarp-states.brightspotcdn.com/resource/00000168-dd17-d487-a96e-df5fe3ee0000/styleguide/All.min.2cef3303b65f09149a6db29044f033cb.gz.css"> <!-- <script src="https://aarp-states.brightspotcdn.com/resource/00000168-dd17-d487-a96e-df5fe3ee0000/styleguide/All.min.c85a242a55150cd195e494cd6e5b9c77.gz.js" async=""></script> <link rel="stylesheet" media="all" href="https://aarp-states.brightspotcdn.com/resource/00000168-dd17-d487-a96e-df5fe3ee0000/styleguide/All.min.bfe6eb5a8301841feef3af4e9bd1e26d.gz.css"> --> <!-- bypass --> <style> a:focus, a:hover { text-decoration: underline; } h1.article-headline { margin: 0 0 1rem; } </style> <!-- <style> .Enhancement-item .Figure { margin-bottom: 24px; } .RichTextArticleBody-body ul { margin-bottom: 24px; } .RichTextArticleBody-body p{ margin: 12px 0; } .RichTextModule-items { clear: both; display: table; width: 100%; margin-bottom: 12px; } .VideoEnhancement>* { color: var(--primaryTextColor); font-size: 13px; font-weight: 400; line-height: 1.4; font-style: italic; background: #f0efed } @media only screen and (min-width: 768px) { .VideoEnhancement>* { font-size:14px; font-weight: 400; line-height: 1.47 } } .VideoEnhancement-title { padding: 20px } @media only screen and (min-width: 768px) { .VideoEnhancement-title { padding:30px } } .VideoEnhancement-player>* { position: relative; width: 100%; height: 0; padding-bottom: 56.25% } .VideoEnhancement iframe { border: 0; position: absolute; top: 0; left: 0; width: 100%; height: 100% } [data-video-player] { display: block; padding-bottom: 56.25%; height: 0; margin: 0 auto; } [data-video-player][data-aspect-ratio="4x3"] { padding-bottom: 56.25%; } [data-video-player][data-aspect-ratio="16x9"] { padding-bottom: 56.25% } </style> --></div><div class="module clearfix"><div class="module-spacer tout-homefit-750"> <a data-formelementid="CSN-LOCAL-HC-NEWSSK-02272024" href="/charleston-wv/home-and-community/?intcmp=CSN-LOCAL-HC-NEWSSK-02272024"><img class="img-responsive" alt="Explore the free AARP HomeFit Guide" title="Explore the free AARP HomeFit Guide" src="https://cdn-aarp.americantowns.com/img/touts/HomeFit_750x150.png"></a> </div></div></div> <div class="col-md-4 right-rail thin-rhs"><pre class="cake-error"><a href="javascript:void(0);" onclick="document.getElementById('cakeErr680ec8aac008b-trace').style.display = (document.getElementById('cakeErr680ec8aac008b-trace').style.display == 'none' ? '' : 'none');"><b>Notice</b> (8)</a>: Undefined index: slug [<b>APP/Lib/Localize.php</b>, line <b>152</b>]<div id="cakeErr680ec8aac008b-trace" class="cake-stack-trace" style="display: none;"><a href="javascript:void(0);" onclick="document.getElementById('cakeErr680ec8aac008b-code').style.display = (document.getElementById('cakeErr680ec8aac008b-code').style.display == 'none' ? '' : 'none')">Code</a> <a href="javascript:void(0);" onclick="document.getElementById('cakeErr680ec8aac008b-context').style.display = (document.getElementById('cakeErr680ec8aac008b-context').style.display == 'none' ? '' : 'none')">Context</a><pre id="cakeErr680ec8aac008b-code" class="cake-code-dump" style="display: none;"><code><span style="color: #000000"><span style="color: #0000BB"> </span><span style="color: #007700">if(</span><span style="color: #0000BB">strstr</span><span style="color: #007700">(</span><span style="color: #0000BB">$match</span><span style="color: #007700">[</span><span style="color: #0000BB">1</span><span style="color: #007700">],</span><span style="color: #DD0000">'=='</span><span style="color: #007700">)) {</span></span></code> <code><span style="color: #000000"><span style="color: #0000BB"> </span><span style="color: #007700">list(</span><span style="color: #0000BB">$token</span><span style="color: #007700">,</span><span style="color: #0000BB">$keyword</span><span style="color: #007700">) = </span><span style="color: #0000BB">explode</span><span style="color: #007700">(</span><span style="color: #DD0000">"=="</span><span style="color: #007700">,</span><span style="color: #0000BB">$match</span><span style="color: #007700">[</span><span style="color: #0000BB">1</span><span style="color: #007700">],</span><span style="color: #0000BB">2</span><span style="color: #007700">);</span></span></code> <span class="code-highlight"><code><span style="color: #000000"><span style="color: #0000BB"> $text </span><span style="color: #007700">= </span><span style="color: #0000BB">str_replace</span><span style="color: #007700">(</span><span style="color: #0000BB">$match</span><span style="color: #007700">[</span><span style="color: #0000BB">0</span><span style="color: #007700">], (</span><span style="color: #0000BB">strtolower</span><span style="color: #007700">(</span><span style="color: #0000BB">$town</span><span style="color: #007700">[</span><span style="color: #0000BB">$token</span><span style="color: #007700">]) != </span><span style="color: #0000BB">strtolower</span><span style="color: #007700">(</span><span style="color: #0000BB">$keyword</span><span style="color: #007700">) ? </span><span style="color: #0000BB">self</span><span style="color: #007700">::</span><span style="color: #0000BB">replace</span><span style="color: #007700">(</span><span style="color: #0000BB">$match</span><span style="color: #007700">[</span><span style="color: #0000BB">2</span><span style="color: #007700">], </span><span style="color: #0000BB">$town</span><span style="color: #007700">, </span><span style="color: #0000BB">$callCake</span><span style="color: #007700">): </span><span style="color: #DD0000">''</span><span style="color: #007700">), </span><span style="color: #0000BB">$text</span><span style="color: #007700">);</span></span></code></span></pre><pre id="cakeErr680ec8aac008b-context" class="cake-context" style="display: none;">$text = '<!--default--> <!-- module_RHS - AARP Events --> {ifnot_slug==healthy-living/map} {module_RHS - AARP Events} {endif} {module_RHS - Tout A} {module_RHS - Ad Slot 1} {module_RHS - Join AARP Today} {module_RHS - Ad Slot 2} {module_FB - State Side Panel} {module_RHS - State Contact Us}' $town = array( '_id' => '576180bb0c4e268f7f8bb897', 'city' => 'Charleston', 'state' => 'WV', 'nearby' => array( (int) 0 => array( 'city' => 'Charleston', 'state' => 'WV', 'sef_url' => 'charleston-wv' ), (int) 1 => array( 'city' => 'South Charleston', 'state' => 'WV', 'sef_url' => 'south-charleston-wv' ), (int) 2 => array( 'city' => 'Dunbar', 'state' => 'WV', 'sef_url' => 'dunbar-wv' ), (int) 3 => array( 'city' => 'Cross Lanes', 'state' => 'WV', 'sef_url' => 'cross-lanes-wv' ), (int) 4 => array( 'city' => 'Institute', 'state' => 'WV', 'sef_url' => 'institute-wv' ), (int) 5 => array( 'city' => 'Tad', 'state' => 'WV', 'sef_url' => 'tad-wv' ), (int) 6 => array( 'city' => 'Pinch', 'state' => 'WV', 'sef_url' => 'pinch-wv' ), (int) 7 => array( 'city' => 'Hernshaw', 'state' => 'WV', 'sef_url' => 'hernshaw-wv' ), (int) 8 => array( 'city' => 'Belle', 'state' => 'WV', 'sef_url' => 'belle-wv' ), (int) 9 => array( 'city' => 'Saint Albans', 'state' => 'WV', 'sef_url' => 'saint-albans-wv' ), (int) 10 => array( 'city' => 'Elkview', 'state' => 'WV', 'sef_url' => 'elkview-wv' ), (int) 11 => array( 'city' => 'Nitro', 'state' => 'WV', 'sef_url' => 'nitro-wv' ), (int) 12 => array( 'city' => 'Tornado', 'state' => 'WV', 'sef_url' => 'tornado-wv' ), (int) 13 => array( 'city' => 'Blount', 'state' => 'WV', 'sef_url' => 'blount-wv' ), (int) 14 => array( 'city' => 'Upper Falls', 'state' => 'WV', 'sef_url' => 'upper-falls-wv' ) ), 'local' => array( (int) 0 => 'charleston-wv', (int) 1 => 'south-charleston-wv', (int) 2 => 'dunbar-wv', (int) 3 => 'cross-lanes-wv', (int) 4 => 'institute-wv', (int) 5 => 'tad-wv', (int) 6 => 'pinch-wv', (int) 7 => 'hernshaw-wv', (int) 8 => 'belle-wv', (int) 9 => 'saint-albans-wv', (int) 10 => 'elkview-wv', (int) 11 => 'nitro-wv', (int) 12 => 'tornado-wv', (int) 13 => 'blount-wv', (int) 14 => 'upper-falls-wv', (int) 15 => 'blue-creek-wv', (int) 16 => 'winifrede-wv', (int) 17 => 'ashford-wv', (int) 18 => 'poca-wv' ), 'season' => 'spring', 'aarp-events-image' => 'aarp-events', 'amusement-parks-image' => 'amusement-warm-c', 'arts-entertainment-image' => 'arts-all-bm', 'asset_version' => '240925', 'beaches-lakes-image' => 'beaches-lakes-cool-c', 'billboard1_caption' => 'Spring', 'billboard1_image_url' => '{local_happenings-image}', 'billboard1_link_url' => '/{local_sef_url}/happenings/', 'billboard1_subtitle' => 'See the Real Possibilities', 'billboard1_thumb_title' => ' Happenings', 'billboard1_thumb_url' => '{local_happenings-image}', 'billboard1_title' => 'Get to know AARP in {local_city_c}', 'billboard2_image_url' => '{local_season-image}', 'billboard2_link_url' => '/{local_sef_url}/{local_season}-fun/', 'billboard2_subtitle' => 'Explore fun and interesting things to do this {local_season} near you!', 'billboard2_thumb_title' => '{local_season_header}', 'billboard2_thumb_url' => '{local_season-image}', 'billboard2_title' => 'Time for {local_season_header}!', 'billboard3_image_url' => '{local_volunteering-image}', 'billboard3_link_url' => '/{local_sef_url}/volunteering/', 'billboard3_subtitle' => 'Make a difference!', 'billboard3_thumb_title' => 'Volunteering', 'billboard3_thumb_url' => '{local_volunteering-image}', 'billboard3_title' => 'Volunteering lifts everyone's spirits', 'bvideo_name' => '{local_full_state_c}', 'city-select-image' => 'cityselect-spring', 'coffee-image' => 'coffee-warm-m', 'coffee_radius' => '10', 'community_blogs_archive' => 'charleston-wv', 'community_blogs_list' => 'caregiving,healthy-living,savings-and-planning,work-and-jobs,life-reimagined,all,{local_state},charleston-wv', 'connect_town_groups' => '[{ "towns": { "atlanta-ga": { "name": "Atlanta, GA", "path": "/atlanta-ga/fight-fraud/" }, "chicago-il": { "name": "Chicago, IL", "path": "/chicago-il/fight-fraud/" }, "los-angeles-ca": { "name": "Los Angeles, CA", "path": "/los-angeles-ca/fight-fraud/" }, "new-york-ny": { "name": "New York City, NY", "path": 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"Charlotte, NC", "path": "/charlotte-nc/aarp-events/" }, "boston-ma": { "name": "Greater Boston, MA", "path": "/boston-ma/aarp-events/?showtowns=true" }, "indianapolis-in": { "name": "Indianapolis, IN", "path": "/indianapolis-in/aarp-events/" }, "las-vegas-nv": { "name": "Las Vegas, NV", "path": "/las-vegas-nv/aarp-events/" }, "philadelphia-pa": { "name": "Philadelphia, PA", "path": "/philadelphia-pa/aarp-events/" }, "pittsburgh-pa": { "name": "Pittsburgh, PA", "path": "/pittsburgh-pa/aarp-events/" }, "portland-or": { "name": "Portland Metro, OR", "path": "/portland-or/aarp-events/" }, "seattle-wa": { "name": "Seattle, WA", "path": "/seattle-wa/aarp-events/" }, "saint-louis-mo": { "name": "St Louis, MO", "path": "/saint-louis-mo/aarp-events/" }, "minneapolis-mn": { "name": "Twin Cities, MN", "path": "/minneapolis-mn/aarp-events/?showtowns=true" } }, "code": "CSN-LOCAL-GROUP3" }, { "towns": { "new-orleans-la": { "name": "Greater New Orleans, LA", "path": "/new-orleans-la/fight-fraud/" }, "hartford-ct": { "name": "Hartford, CT", "path": "/hartford-ct/fight-fraud/" }, "little-rock-ar": { "name": "Little Rock, AR", "path": "/little-rock-ar/fight-fraud/" }, "oahu-hi": { "name": "Oahu, HI", "path": "/oahu-hi/fight-fraud/" }, "omaha-ne": { "name": "Omaham, NE", "path": "/omaha-ne/fight-fraud/" } }, "code": "CSN-LOCAL-GROUP4" }, { "towns": { "des-moines-ia": { "name": "Des Moines, IA", "path": "/des-moines-ia/aarp-events/" }, "fargo-nd": { "name": "Fargo, ND", "path": "/fargo-nd/aarp-events/" }, "allentown-pa": { "name": "Lehigh Valley, PA", "path": "/allentown-pa/aarp-events/?showtowns=true" }, "dale-city-va": { "name": "Prince William County, VA", "path": "/dale-city-va/aarp-events/" }, "worcester-ma": { "name": "Worcester County, MA", "path": "/worcester-ma/aarp-events/" } }, "code": "CSN-LOCAL-GROUP5" }, { "towns": { "charleston-wv": { "name": "Charleston, WV", "path": "/charleston-wv/aarp-events/" }, "helena-mt": { "name": "Lewis and Clark County, MT", "path": "/helena-mt/aarp-events/" }, "manchester-nh": { "name": "New Hampshire, NH", "path": "/manchester-nh/aarp-events/" }, "providence-ri": { "name": "Providence, RI", "path": "/providence-ri/aarp-events/" } }, "code": "CSN-LOCAL-GROUP6" }]', 'cvent_display_module' => 'false', 'cvent_widget_city' => '{local_city_state}', 'embed_video' => '<iframe width="100%" height="349" src="//players.brightcove.net/3772599298001/HkD6Qklb_default/index.html?videoId={local_embed_video_2}" allowfullscreen frameborder="0"></iframe>', 'espanol-news-header' => 'Noticias de {local_city}', 'espanol-news-image' => 'losangeles-spanish', 'events-image' => 'events-all', 'events_careversation_group_min' => '8', 'events_driversafety_group_min' => '8', 'events_index_slot1' => '{module_Cvent New Widget Section 3}', 'events_tek_group_min' => '8', 'event_big_thumb' => 'https://cdn-aarp.americantowns.com/img/responsive/events-all-1140x655.jpg', 'event_hero_image' => 'https://cdn-aarp.americantowns.com/img/template/hero/event.jpg', 'event_thumb' => 'https://cdn-aarp.americantowns.com/img/template/thumbs/event-t.jpg', 'fall-fun-image' => 'fall-fun-cool-c', 'fallfun_big_thumb' => 'https://cdn-aarp.americantowns.com/img/template/thumbs/fall-fun10-big-t.jpg', 'fallfun_hero_image' => 'https://cdn-aarp.americantowns.com/img/template/hero/fall-fun10.jpg', 'fallfun_thumb' => 'https://cdn-aarp.americantowns.com/img/template/thumbs/fall-fun10-t.jpg', 'farmers-markets-image' => 'farmers-markets-c', 'find_it_fast_link_url' => 'jobs', 'find_it_fast_title' => 'Work & Jobs', 'gfg-image' => 'gfg-warm-c-2', 'google_disclaimer' => '<p><b>Please note:</b> These listings are provided via Google for the {local_city} community. <b>Listings here do NOT imply that an AARP member discount is offered.</b> Please see the <a href="https://www.aarp.org/benefits-discounts/" target="_blank">AARP Membership & Benefits page</a> for a listing of businesses that do provide a member discount.</p>', 'happenings-image' => 'happenings-rural', 'happenings-tbd-pilot-text' => '<h2><span>Discover everything you can do with AARP</span></h2> <h3><span>See fun events, local offers, and more right where you live.</span></h3>', 'happenings_default_image' => 'https://cdn-aarp.americantowns.com/img/responsive/aarp-default-rp-min.png', 'happenings_gold_slug_line_10up' => 'AARP in {local_community_name}', 'happenings_gold_slug_line_state' => 'AARP in {local_full_state}', 'happenings_gold_slug_line_state_es' => 'AARP en Virginia Occidental', 'happenings_heading' => '{local_city} Happenings', 'happenings_twitter_header' => 'More from {local_city}', 'hiking-image' => 'hiking-cool-c', 'hiking_big_thumb' => 'https://cdn-aarp.americantowns.com/img/template/thumbs/hiking4-big-t.jpg', 'hiking_hero_image' => 'https://cdn-aarp.americantowns.com/img/template/hero/hiking4.jpg', 'hiking_thumb' => 'https://cdn-aarp.americantowns.com/img/template/thumbs/hiking4-t.jpg', 'home_events_slot1' => '{module_Cvent New Widget Section}', 'home_events_slot2' => '{module_HP - Blog - Learn More}', 'home_intro_text' => '<p> Select your community from the list below to learn about great programs, stimulating things to do, local services, discounts and more! </p>', 'hp-event-tout' => '{if_facebook_link}<div class="module-spacer text-center"> <div class="fb-page" data-href="{local_facebook_link}" data-tabs="timeline" data-small-header="false" data-adapt-container-width="true" data-hide-cover="false" data-show-facepile="true"><blockquote cite="{local_facebook_link}" class="fb-xfbml-parse-ignore"><a href="{local_facebook_link}">Facebook</a></blockquote></div></div> {endif}', 'ice_skating_big_thumb' => 'https://cdn-aarp.americantowns.com/img/responsive/ice-skating-all-1140x655.jpg', 'ice_skating_hero_image' => 'https://cdn-aarp.americantowns.com/img/template/hero/ice-skating.jpg', 'ice_skating_thumb' => 'https://cdn-aarp.americantowns.com/img/template/thumbs/ice-skating-t.jpg', 'image_url' => 'https://cdn-aarp.americantowns.com/img/template/hero/working-for-you.jpeg', 'jobs_widget_city' => '{local_city_c}', 'm2mredirect' => 'True', 'movies-image' => 'movies-all-c', 'movies_robots' => 'index, follow', 'name' => 'In Your Community', 'nature_big_thumb' => 'https://cdn-aarp.americantowns.com/img/template/thumbs/nature-center2-big-t.jpg', 'nature_hero_image' => 'https://cdn-aarp.americantowns.com/img/template/hero/nature-center2.jpg', 'nature_thumb' => 'https://cdn-aarp.americantowns.com/img/template/thumbs/nature-center2-t.jpg', 'nearme_map_radius' => '20', 'nearme_map_zip' => '{local_zip}', 'omniture_cookie' => 'charleston-wv-cp', 'page-title-right' => '{module_Event Snapshot Newsletter Signup}', 'parks-image' => 'parks-warm-c', 'pilot_towns_banner_image' => 'https://cdn-aarp.americantowns.com/img/classic/happenings-rural-240x140.jpg', 'pumpkin-picking-image' => 'fall-fun-all-1-pumpkins', 'recommendation_form_email' => 'jgunderson-palmer@aarp.org,bekim@americantowns.com,katherine@americantowns.com', 'recreation-image' => 'rec-cool-b', 'restaurantform_email' => 'bmazur@aarp.org,bekim@americantowns.com', 'restaurant_radius' => '10,20,30', 'season-activities' => 'Walking, microbreweries ', 'season-image' => 'spring-fun-warm-m', 'seasonal_big_thumb' => 'https://cdn-aarp.americantowns.com/img/template/thumbs/seasonal-big-t.jpg', 'seasonal_hero_image' => 'https://cdn-aarp.americantowns.com/img/template/hero/seasonal.jpg', 'seasonal_thumb' => 'https://cdn-aarp.americantowns.com/img/template/thumbs/seasonal-t.jpg', 'season_header' => 'Spring Fun', 'season_title' => 'Spring', 'skiing_big_thumb' => 'https://cdn-aarp.americantowns.com/img/template/thumbs/skiing-big-t.jpg', 'skiing_hero_image' => 'https://cdn-aarp.americantowns.com/img/template/hero/skiing.jpg', 'skiing_thumb' => 'https://cdn-aarp.americantowns.com/img/template/thumbs/skiing-t.jpg', 'spring-fun-image' => 'spring-fun-warm-m', 'state_blog_header' => 'AARP State News', 'state_blog_name' => 'West Virginia', 'summer-fun-image' => 'summer-fun-warm-m', 'tas_state_link' => 'https://takeastand.aarp.org/congressional-action-chart/?state=West+Virginia', 'term' => 'in Charleston', 'thingstodo_big_thumb' => 'https://cdn-aarp.americantowns.com/img/template/thumbs/things-to-do3-big-t.jpg', 'thingstodo_hero_image' => 'https://cdn-aarp.americantowns.com/img/template/hero/things-to-do3.jpg', 'thingstodo_thumb' => 'https://cdn-aarp.americantowns.com/img/template/thumbs/things-to-do3-t.jpg', 'vcc_featured_image' => 'https://s3.amazonaws.com/local-aarp/img/vcc/featured/20210430_4C9F7646-96EC-4C88-960A-997CE34788BC.jpg', 'veterans-image' => 'veterans', 'video_tout_image' => 'https://cdn-aarp.americantowns.com/img/template/video-touts/san-antonio-video.png', 'vineyards-wineries-image' => 'wineries', 'volunteer-today-button' => '<span class="media-middle"> <a href="https://www.aarp.org/volunteer/virtual/?intcmp=CSN-LNK-AARPLOCAL-VOLINT-20210331-{local_tracking_code_town}-{local_tracking_code_state}" class="red btn" target="_blank">I WANT TO VOLUNTEER</a> </span>', 'volunteering-image' => 'volunteering-winter', 'volunteering-news-image' => 'volunteer-all-m-hands', 'volunteer_help_image' => 'volunteering-help-military-families', 'volunteer_help_link_name' => 'See Projects', 'volunteer_help_link_url' => 'https://www.createthegood.org/how-to-guides?intcmp=SNG-LNK-AARPLOCAL-VOLHTG-20140805-{local_tracking_code_town}-{local_tracking_code_state}', 'volunteer_help_subtitle' => 'Help Military Families', 'volunteer_help_title' => 'Do-It-Yourself Project Guides', 'winter-fun-image' => 'winter-fun-snow-c-ski', 'winterfun_big_thumb' => 'https://cdn-aarp.americantowns.com/img/template/thumbs/winter-fun-big-t.jpg', 'winterfun_hero_image' => 'https://cdn-aarp.americantowns.com/img/template/hero/winter-fun.jpg', 'winterfun_pic_nav2' => '<li><a href="/{town_sef_url}/skiing/"><img src="{local_skiing_big_thumb}" title="Skiing"><span>Skiing</span></a></li>', 'winterfun_thumb' => 'https://cdn-aarp.americantowns.com/img/template/thumbs/winter-fun-t.jpg', 'youtube_image' => 'https://cdn-aarp.americantowns.com/img/template/icons/youtube.png', 'news_link' => 'https://www.aarp.org/WV?intcmp=SNG-LNK-AARPLOCAL-BLOGWV-20140101', 'contactus_text' => 'West Virginia', 'contactus_email' => 'WVAARP@aarp.org ', 'contactus_link' => 'https://states.aarp.org/about-aarp-west-virginia/?intcmp=SNG-LNK-AARPLOCAL-CONTACT-20140101', 'facebook_link' => 'https://www.facebook.com/AARPWestVirginia', 'twitter_link' => 'https://twitter.com/aarpwv', 'state_contract_id' => '56037', 'state_blog_flag' => 'https://states.aarp.org/wp-content/themes/aarpstates/images/state_flags/west-virginia.png', 'state_blog_link' => 'https://states.aarp.org/region/west-virginia/', 'state_blog_rss' => 'https://states.aarp.org/region/west-virginia/feed', 'cold_state' => 'yes', 'embed_video_2' => '5763161969001', '2020_election_link' => 'https://local.aarp.org/news/how-to-vote-in-west-virginias-2020-election-what-you-need-to-know-wv-2020-08-05.html', 'State_Label' => 'West Virginia's', 'vaccine_url' => 'https://local.aarp.org/news/the-covid19-vaccine-distribution-plan-in-west-virginia-wv-2021-02-04.html', 'at_ski_resort' => 'y', 'state_capital' => 'charleston-wv', '2024_election_link' => 'https://states.aarp.org/west-virginia/election-voting-guide', '2024_election_link_es' => 'https://states.aarp.org/west-virginia/elecciones-guia-para-votar-virginia-occidental', 'advanced_directives_link' => 'https://www.caringinfo.org/wp-content/uploads/WestVirginia.pdf', 'full_state' => 'West Virginia', 'county' => 'Kanawha', 'geo' => array( (int) 0 => (float) -81.635398864746, (int) 1 => (float) 38.353298187256 ), 'latitude' => (float) 38.353298187256, 'longitude' => (float) -81.635398864746, 'city_state' => 'Charleston, WV', 'city_state_search' => 'Charleston WV,Charleton WV', 'pilot_name' => 'Charleston', 'pilot_sef_url' => 'charleston-wv', 'community_id' => (int) 72, 'community_name' => 'Charleston', 'community_state' => 'WV', 'community_region' => 'South', 'brightspot_region' => 'charleston-wv', 'title' => 'Charleston, WV', 'subtitle' => 'Highlighting {local_city} ', 'tracking_code_town' => 'CHARLESTON', 'tracking_code_state' => 'WV', 'ad_state' => 'wv', 'ad_city' => 'charleston', 'ad_region' => null, 'timezone' => 'America/New_York', 'type' => 'town', 'zip' => '25301', 'sef_url' => 'charleston-wv', 'americantowns_url' => 'https://www.americantowns.com/charleston-wv/', 'alt_names' => 'Charleston,Charleton', 'zipcodes' => array( (int) 0 => '25301', (int) 1 => '25302', (int) 2 => '25303', (int) 3 => '25304', (int) 4 => '25305', (int) 5 => '25306', (int) 6 => '25309', (int) 7 => '25311', (int) 8 => '25312', (int) 9 => '25313', (int) 10 => '25314', (int) 11 => '25315', (int) 12 => '25317', (int) 13 => '25320', (int) 14 => '25321', (int) 15 => '25322', (int) 16 => '25323', (int) 17 => '25324', (int) 18 => '25325', (int) 19 => '25326', (int) 20 => '25327', (int) 21 => '25328', (int) 22 => '25329', (int) 23 => '25330', (int) 24 => '25331', (int) 25 => '25332', (int) 26 => '25333', (int) 27 => '25334', (int) 28 => '25335', (int) 29 => '25336', (int) 30 => '25337', (int) 31 => '25338', (int) 32 => '25339', (int) 33 => '25350', (int) 34 => '25356', (int) 35 => '25357', (int) 36 => '25358', (int) 37 => '25360', (int) 38 => '25361', (int) 39 => '25362', (int) 40 => '25364', (int) 41 => '25365', (int) 42 => '25375', (int) 43 => '25387', (int) 44 => '25389', (int) 45 => '25392', (int) 46 => '25396' ), 'urls' => array( (int) 0 => 'charleston-wv', (int) 1 => 'charleton-wv', (int) 2 => 'big-chimney-wv', (int) 3 => 's-charleston-wv', (int) 4 => 'south-charleston-wv', (int) 5 => 'kanawha-city-wv', (int) 6 => 'malden-wv', (int) 7 => 'cross-lanes-wv', (int) 8 => 'chesapeake-wv', (int) 9 => 'marmet-wv', (int) 10 => 'wv-dept-of-motor-veh-wv', (int) 11 => 'sissonville-wv', (int) 12 => 'united-bank-wv', (int) 13 => 'verizon-wv' ), 'town_ids' => array( (int) 0 => '10525', (int) 1 => '10526', (int) 2 => '10527', (int) 3 => '10528', (int) 4 => '10529', (int) 5 => '10530', (int) 6 => '10531', (int) 7 => '10532', (int) 8 => '10533', (int) 9 => '10534', (int) 10 => '10535', (int) 11 => '10536', (int) 12 => '10537', (int) 13 => '10538', (int) 14 => '10539', (int) 15 => '10540', (int) 16 => '10541', (int) 17 => '10542', (int) 18 => '10543', (int) 19 => '10544', (int) 20 => '10545', (int) 21 => '10546', (int) 22 => '10547', (int) 23 => '10548', (int) 24 => '10549', (int) 25 => '10550', (int) 26 => '10551', (int) 27 => '10552', (int) 28 => '10553', (int) 29 => '10554', (int) 30 => '10555', (int) 31 => '10556', (int) 32 => '10557', (int) 33 => '10558', (int) 34 => '10559', (int) 35 => '10560', (int) 36 => '10561', (int) 37 => '10562', (int) 38 => '10563', (int) 39 => '10564', (int) 40 => '10565', (int) 41 => '10566', (int) 42 => '10567', (int) 43 => '10568', (int) 44 => '10569', (int) 45 => '10570', (int) 46 => '10571' ), 'has_happenings' => 'true', 'cvent_community_code' => 'wv-charleston' ) $callCake = true $matches = array( (int) 0 => array( (int) 0 => '{ifnot_slug==healthy-living/map} {module_RHS - AARP Events} {endif}', (int) 1 => 'slug==healthy-living/map', (int) 2 => ' {module_RHS - AARP Events} ' ) ) $match = array( (int) 0 => '{ifnot_slug==healthy-living/map} {module_RHS - AARP Events} {endif}', (int) 1 => 'slug==healthy-living/map', (int) 2 => ' {module_RHS - AARP Events} ' ) $token = 'slug' $keyword = 'healthy-living/map'</pre><pre class="stack-trace">Localize::replace() - APP/Lib/Localize.php, line 152 Modules::render() - APP/Lib/Modules.php, line 9 include - APP/View/Elements/display.ctp, line 13 View::_evaluate() - CORE/Cake/View/View.php, line 971 View::_render() - CORE/Cake/View/View.php, line 933 View::render() - CORE/Cake/View/View.php, line 473 Controller::render() - CORE/Cake/Controller/Controller.php, line 963 AppController::renderPage() - APP/Controller/AppController.php, line 136 BlogsController::display() - APP/Controller/BlogsController.php, line 81 ReflectionMethod::invokeArgs() - [internal], line ?? Controller::invokeAction() - CORE/Cake/Controller/Controller.php, line 491 Dispatcher::_invoke() - CORE/Cake/Routing/Dispatcher.php, line 193 Dispatcher::dispatch() - CORE/Cake/Routing/Dispatcher.php, line 167 [main] - APP/webroot/index.php, line 118</pre></div></pre><div class="module clearfix"><!--default--> <!-- module_RHS - AARP Events --> <div class="ar-basic-box module-spacer"> <header> <div class="pull-right"> <a href="/charleston-wv/aarp-events/" data-formelementid="LOCAL-BTN-CLK-SEEALL-EVENTS"> <img style="width:30px;" src="https://cdn-aarp.americantowns.com/img/template/icons/aarp_event_icon.png" alt="Upcoming AARP Events" /> </a> </div> <h2 class="visible-lg">AARP Events for Charleston</h2> <h2 class="hidden-lg">AARP Events for Charleston</h2> </header> <div class="wrap"> <div class="ar-listing snippet"> <ul class="list"> <li class="item" data-pageindex="1"> <h2 class="title"><a href="/aarp-event/aarp-live-decluttering-for-today-and-tomorrow-51925-87nw6zdbytm.html" data-formelementid="LOCAL-BTN-CLK-EVENTS-AARP-LIVE-DECLUTTERING-FOR-TODAY-AND-TOMORROW-51925">AARP Live: Decluttering for Today and Tomorrow , 5/19/25</a></h2> <p class="time">Monday, May 19, 2025 at 8:00 p.m. ET</p> <p class="venue"></p> <p class="loc">Online Event</p> </li><li class="item" data-pageindex="1"> <h2 class="title"><a href="/aarp-event/aarp-live-social-security-whats-right-for-you-61625-glnbkkyk2gm.html" data-formelementid="LOCAL-BTN-CLK-EVENTS-AARP-LIVE-SOCIAL-SECURITY-WHATS-RIGHT-FOR-YOU-61625">AARP Live: Social Security: What’s Right For You? , 6/16/25</a></h2> <p class="time">Monday, Jun 16, 2025 at 8:00 p.m. ET</p> <p class="venue"></p> <p class="loc">Online Event</p> </li><li class="item" data-pageindex="1"> <h2 class="title"><a href="/aarp-event/aarp-live-ask-me-anything-fraud-edition-72125-3zngmt79zzl.html" data-formelementid="LOCAL-BTN-CLK-EVENTS-AARP-LIVE-ASK-ME-ANYTHING-FRAUD-EDITION-72125">AARP Live: Ask Me Anything – Fraud Edition, 7/21/25</a></h2> <p class="time">Monday, Jul 21, 2025 at 8:00 p.m. ET</p> <p class="venue"></p> <p class="loc">Online Event</p> </li> </ul> <p><a class="link-red" href="/charleston-wv/aarp-events/" data-formelementid="LOCAL-BTN-CLK-SEEALL-EVENTS">View All AARP Events<i class="ml-1 fas fa-chevron-right"></i></a></p> </div> </div> </div> <div aria-hidden="true" class="aarpe-ad-wrapper"> <div class="aarpe-ad en clearfix" id="300x250_53475" data-adsize="300x250"> <script type="text/javascript"> if(typeof AARP.ads !== 'undefined'){ AARP.ads.slots({ id:'300x250_53475', size:'300x250'}); } </script> </div> </div> <div class="card-tout card-dark membership-tout" style="margin:0 0 30px 0;height:360px;"> <img class="img-responsive image" title="image of two AARP membership cards" alt="image of two AARP membership cards" src="https://cdn-aarp.americantowns.com/img/tout-two-cards.png"> <div class="title">Last Chance to Save!<br />New Pricing Coming in 2025.</div> <br /> <p> This is AARP's first rate increase in 15 years.<br />Don't miss out, join today and save!<br /><br /> </p> <div class="action"> <a class="btn" href="https://appsec.aarp.org/mem/join?campaignid=UAJFT3&intcmp=LNK-CSN-AARPLOCAL-JRTOUT-RR-A-CHARLESTON-WV">Join AARP</a> <div class="body">Already a member? <a href="https://appsec.aarp.org/mem/renew?campaignid= UARFT3&intcmp=LNK-CSN-AARPLOCAL-JRTOUT-RR-A-CHARLESTON-WV">Renew</a> or <a href="https://www.aarp.org/benefits-discounts/my-membership/print-your-card/">Print Card</a></div> </div> </div> <style> .membership-tout {padding:16px 20px;} .membership-tout .list li { margin: 0; } </style> <div aria-hidden="true" class="aarpe-ad-wrapper"> <div class="aarpe-ad en clearfix" id="300x250_93505" data-adsize="300x250"> <script type="text/javascript"> if(typeof AARP.ads !== 'undefined'){ AARP.ads.slots({ id:'300x250_93505', size:'300x250'}); } </script> </div> </div> <div class="module-spacer text-center"> <div class="fb-page" alt="Image of AARP West Virginia Facebook Page" title="Image of AARP West Virginia Facebook Page" data-href="https://www.facebook.com/AARPWestVirginia" data-tabs="timeline" width="" height="" data-small-header="false" data-adapt-container-width="true" data-hide-cover="false" data-show-facepile="true"> <blockquote cite="https://www.facebook.com/AARPWestVirginia" class="fb-xfbml-parse-ignore"><a href="https://www.facebook.com/AARPWestVirginia">Facebook</a></blockquote> </div> </div> <div class="ar-basic-box module-spacer"> <header> <h2>Contact AARP <br />in Charleston</h2> </header> <div class="wrap"> <div class="ar-quick-list module-spacer"> <ul class="list-unstyled"> <li><i class="list-icon fa fa-envelope" alt="Email icon" title="Email icon" aria-hidden="true"></i><a href="mailto:WVAARP@aarp.org " target="_blank" rel="noopener">WVAARP@aarp.org </a></li> <li><i class="list-icon fa fa-globe" alt="Globe icon" title="Globe icon" aria-hidden="true"></i><a href="https://states.aarp.org/region/west-virginia/" target="_blank" rel="noopener">AARP West Virginia</a></li> <li><i class="list-icon fa fa-map-marker" alt="Map Marker icon" title="Map Marker icon" aria-hidden="true"></i><a href="https://states.aarp.org/about-aarp-west-virginia/?intcmp=SNG-LNK-AARPLOCAL-CONTACT-20140101-CHARLESTON-WV" target="_blank" rel="noopener">Contact Us</a></li> </ul> </div> <a href="https://www.facebook.com/AARPWestVirginia" target="_blank" rel="noopener" aria-label="Open Facebook"><img style="max-width: 48px;" src="https://cdn-aarp.americantowns.com/img/page/icons/facebook.png" alt="Facebook icon" title="Facebook icon"></a> <a href="https://twitter.com/aarpwv" target="_blank" rel="noopener" aria-label="Open Twitter"><img style="max-width: 48px;" src="https://cdn-aarp.americantowns.com/img/page/icons/twitter.png" alt="Twitter icon" title="Twitter icon"></a> </div> </div> </div></div> <div class="col-md-8 left-rail left-bot"></div> <div class="col-md-4 right-rail right-bot thin-rhs"></div> </div> <div class="row oneColumnLayout"> </div> <div class="row oneColumnLayout"> <div class="col-md-12"><!-- script to activate navbar --> <script type="text/javascript"> jQuery(".channelBarMain ul.left li a").click(function() { window.location = jQuery(this).attr('href'); 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Warning (2): include(/var/www/vhosts/vcc_staging/app/Resource/aarp2_master.bodyTargeting.html) [<a href='http://php.net/function.include'>function.include</a>]: failed to open stream: No such file or directory [APP/View/Layouts/aarp_2023.ctp, line 243]Code Context<?php if (!$nowrapper): // MLW - Spanish wrappers TBDinclude (APP . "Resource/aarp2_master.footer.html");include (APP . "Resource/aarp2_master.bodyTargeting.html");$viewFile = '/var/www/vhosts/vcc_staging/app/View/Layouts/aarp_2023.ctp' $dataForView = array( 'content_for_layout' => '<div class="row twoColumnLayout"> <div class="col-md-8 left-rail"><div class="module clearfix"><div class="ar-basic-box"> <div> <div class="module-spacer"> <header><h1 class="article-headline">Social Security Administration Backs Away From Proposed Changes</h1></header> <div class="posted-on"> Posted on 04/10/25 </div> </div> <div class="module-spacer"> <span class="blog-content"><p><div class="RichTextArticleBody"> <div class="RichTextArticleBody-body"><div class="Enhancement" > <div class="Enhancement-item"><figure class="Figure" data-alignment="center"> <img src="https://aarp-states.brightspotcdn.com/df/b4/4bdf83474e68876c65d4d2dde6ca/social-security-impostor-scams.jpg" alt="social security card" width="4876" height="3381"/> <figcaption class="Figure-caption">man holding social security card</figcaption> <div class="Figure-credit">KenTannenbaum/Getty Images/iStockphoto</div> </figure> </div> </div><p>Social Security Administration (SSA) has confirmed to AARP that beginning April 14, they will allow all claim types to be completed over the telephone as they previously had been. This includes Retirement, Survivors, and Auxiliary (Spouse or Child) benefits that SSA previously announced would require in-person identity proofing, in addition to Social Security Disability Insurance, Medicare, and SSI.<br><br>AARP had strongly opposed this decision from the start, arguing that it unduly burdens older adults, especially those in rural areas. Over the last two weeks, over one million emails, texts, and letters were sent to congress from concerned constituents.<br><br>"This is great news for older Americans,” said AARP Executive Vice President Nancy LeaMond. “We appreciate SSA listening to AARP and millions of Americans about the impact on their lives and providing better access to customer service for Social Security benefits. SSA's guarantee of phone access for claims is a win for older Americans, and we look forward to further improvements in their customer service."<br><br>Prior to last night’s SSA Announcement, people applying for retirement, survivor or <span class="Enhancement" ><span class="Enhancement-item"><a class="Link" href="https://www.aarp.org/social-security/faq/collecting-benefits-as-spouse/" target="_blank" rel="noopener noreferrer">family benefits</a></span></span> were going to be required to use an online <span class="Enhancement" ><span class="Enhancement-item"><a class="Link" href="https://www.aarp.org/social-security/open-your-online-account/" target="_blank" rel="noopener noreferrer">My Social Security account</a></span></span> or make an appointment at a local SSA office to show proof of identity, a necessary step in filing for benefits or reporting a change in bank direct deposit information to receive payments.<br><br>AARP has long advocated for better service delivery from the SSA. As of April 8, t<span class="Enhancement" ><span class="Enhancement-item"><a class="Link" href="https://nam12.safelinks.protection.outlook.com/?url=https%3A%2F%2Fwww.ssa.gov%2Fssa-performance%2F800-number-performance&data=05%7C02%7Ctlacock%40aarp.org%7C9f63d20488fa4fe9f34608dd7864bcb0%7Ca395e38b4b754e4493499a37de460a33%7C0%7C0%7C638799096260532553%7CUnknown%7CTWFpbGZsb3d8eyJFbXB0eU1hcGkiOnRydWUsIlYiOiIwLjAuMDAwMCIsIlAiOiJXaW4zMiIsIkFOIjoiTWFpbCIsIldUIjoyfQ%3D%3D%7C0%7C%7C%7C&sdata=CVEq5B%2Bo62ShWywhqDqZWTtAr36FbIUwF08kgwcmkgg%3D&reserved=0" target="_blank" rel="noopener noreferrer">he latest data f</a></span></span>rom the office suggests those calling the SSA helpline this week waited on hold for an average of three and a half hours. That is much higher than the average of one hour during November of 2024 and one hour and 39 minutes just last month. For most of last year, SSA maintained a phone busy rate of 0 percent. But that has since changed, skyrocketing in March to nearly 1 out of every 3 callers getting a pre-recorded message that the lines are too busy and are then hung up on by SSA. For those lucky enough to get their call answered, they often wait up to two and a half hours or more for a call back.<br><br>The plan to force most ID verifications to the SSA website was torpedoed by a lack of reliability from the site. According to reports, SSA’s online portal has suffered 5 outages in March alone, including a full outage on March 31.<br><br>“What was once a persistent concern has now become a crisis – our members are deeply concerned by the rapid deterioration in Social Security customer service,” said AARP Wyoming State Director Sam Shumway.<br><br>“Few issues matter more to older Americans than Social Security. We consistently hear how vital Social Security is to older Americans – and how much they depend on services provided by the Social Security Administration, whether it be over the phone, online, or face-to-face at local field offices,” he added.<br><br>SSA has released a list of permanent and temporary office closures or service availability changes, which can be <span class="Enhancement" ><span class="Enhancement-item"><a class="Link" href="https://nam12.safelinks.protection.outlook.com/?url=https%3A%2F%2Fwww.ssa.gov%2Fagency%2Femergency%2F%3Futm_campaign%3Demergencypage%26utm_content%3Dctabtn%26utm_medium%3Demail%26utm_source%3Dgovdelivery%23K&data=05%7C02%7Ctlacock%40aarp.org%7C9f63d20488fa4fe9f34608dd7864bcb0%7Ca395e38b4b754e4493499a37de460a33%7C0%7C0%7C638799096260552136%7CUnknown%7CTWFpbGZsb3d8eyJFbXB0eU1hcGkiOnRydWUsIlYiOiIwLjAuMDAwMCIsIlAiOiJXaW4zMiIsIkFOIjoiTWFpbCIsIldUIjoyfQ%3D%3D%7C0%7C%7C%7C&sdata=WagH%2B8X4xp7y35r4EfgBdzhNEFZM8RkAwmDYDRbHTug%3D&reserved=0" target="_blank" rel="noopener noreferrer">found here</a></span></span>. As of April 7, the site shows only Cody as only able to offer assistance by telephone until further notice and no in-person service. This is the only Wyoming office which has been impacted.<br><br>"We still need your voice in this fight to create better customer service,” said Shumway. “Email your lawmakers today and tell them to strengthen Social Security customer service"<br></p></div> </div> </p></span> </div> </div> <p><i>This story is provided by AARP Wyoming. Visit the <a href="https://states.aarp.org/region/wyoming/" target="_blank">AARP Wyoming</a> page for more news, events, and programs affecting retirement, health care, and more.</i></p> </div> </div><div class="module clearfix"><script src="https://npmcdn.com/flickity@2/dist/flickity.pkgd.min.js"></script> <script src="https://aarp-states.brightspotcdn.com/resource/00000168-dd17-d487-a96e-df5fe3ee0000/styleguide/All.min.d703996ba6a992470f9f7fa2170736df.gz.js"></script> <link class="Webpack-css" rel="stylesheet" href="https://aarp-states.brightspotcdn.com/resource/00000168-dd17-d487-a96e-df5fe3ee0000/styleguide/All.min.2cef3303b65f09149a6db29044f033cb.gz.css"> <!-- <script src="https://aarp-states.brightspotcdn.com/resource/00000168-dd17-d487-a96e-df5fe3ee0000/styleguide/All.min.c85a242a55150cd195e494cd6e5b9c77.gz.js" async=""></script> <link rel="stylesheet" media="all" href="https://aarp-states.brightspotcdn.com/resource/00000168-dd17-d487-a96e-df5fe3ee0000/styleguide/All.min.bfe6eb5a8301841feef3af4e9bd1e26d.gz.css"> --> <!-- bypass --> <style> a:focus, a:hover { text-decoration: underline; } h1.article-headline { margin: 0 0 1rem; } </style> <!-- <style> .Enhancement-item .Figure { margin-bottom: 24px; } .RichTextArticleBody-body ul { margin-bottom: 24px; } .RichTextArticleBody-body p{ margin: 12px 0; } .RichTextModule-items { clear: both; display: table; width: 100%; margin-bottom: 12px; } .VideoEnhancement>* { color: var(--primaryTextColor); font-size: 13px; font-weight: 400; line-height: 1.4; font-style: italic; background: #f0efed } @media only screen and (min-width: 768px) { .VideoEnhancement>* { font-size:14px; font-weight: 400; line-height: 1.47 } } .VideoEnhancement-title { padding: 20px } @media only screen and (min-width: 768px) { .VideoEnhancement-title { padding:30px } } .VideoEnhancement-player>* { position: relative; width: 100%; height: 0; padding-bottom: 56.25% } .VideoEnhancement iframe { border: 0; position: absolute; top: 0; left: 0; width: 100%; height: 100% } [data-video-player] { display: block; padding-bottom: 56.25%; height: 0; margin: 0 auto; } [data-video-player][data-aspect-ratio="4x3"] { padding-bottom: 56.25%; } [data-video-player][data-aspect-ratio="16x9"] { padding-bottom: 56.25% } </style> --></div><div class="module clearfix"><div class="module-spacer tout-homefit-750"> <a data-formelementid="CSN-LOCAL-HC-NEWSSK-02272024" href="/charleston-wv/home-and-community/?intcmp=CSN-LOCAL-HC-NEWSSK-02272024"><img class="img-responsive" alt="Explore the free AARP HomeFit Guide" title="Explore the free AARP HomeFit Guide" src="https://cdn-aarp.americantowns.com/img/touts/HomeFit_750x150.png"></a> </div></div></div> <div class="col-md-4 right-rail thin-rhs"><pre class="cake-error"><a href="javascript:void(0);" onclick="document.getElementById('cakeErr680ec8aac008b-trace').style.display = (document.getElementById('cakeErr680ec8aac008b-trace').style.display == 'none' ? '' : 'none');"><b>Notice</b> (8)</a>: Undefined index: slug [<b>APP/Lib/Localize.php</b>, line <b>152</b>]<div id="cakeErr680ec8aac008b-trace" class="cake-stack-trace" style="display: none;"><a href="javascript:void(0);" onclick="document.getElementById('cakeErr680ec8aac008b-code').style.display = (document.getElementById('cakeErr680ec8aac008b-code').style.display == 'none' ? '' : 'none')">Code</a> <a href="javascript:void(0);" onclick="document.getElementById('cakeErr680ec8aac008b-context').style.display = (document.getElementById('cakeErr680ec8aac008b-context').style.display == 'none' ? '' : 'none')">Context</a><pre id="cakeErr680ec8aac008b-code" class="cake-code-dump" style="display: none;"><code><span style="color: #000000"><span style="color: #0000BB"> </span><span style="color: #007700">if(</span><span style="color: #0000BB">strstr</span><span style="color: #007700">(</span><span style="color: #0000BB">$match</span><span style="color: #007700">[</span><span style="color: #0000BB">1</span><span style="color: #007700">],</span><span style="color: #DD0000">'=='</span><span style="color: #007700">)) {</span></span></code> <code><span style="color: #000000"><span style="color: #0000BB"> </span><span style="color: #007700">list(</span><span style="color: #0000BB">$token</span><span style="color: #007700">,</span><span style="color: #0000BB">$keyword</span><span style="color: #007700">) = </span><span style="color: #0000BB">explode</span><span style="color: #007700">(</span><span style="color: #DD0000">"=="</span><span style="color: #007700">,</span><span style="color: #0000BB">$match</span><span style="color: #007700">[</span><span style="color: #0000BB">1</span><span style="color: #007700">],</span><span style="color: #0000BB">2</span><span style="color: #007700">);</span></span></code> <span class="code-highlight"><code><span style="color: #000000"><span style="color: #0000BB"> $text </span><span style="color: #007700">= </span><span style="color: #0000BB">str_replace</span><span style="color: #007700">(</span><span style="color: #0000BB">$match</span><span style="color: #007700">[</span><span style="color: #0000BB">0</span><span style="color: #007700">], (</span><span style="color: #0000BB">strtolower</span><span style="color: #007700">(</span><span style="color: #0000BB">$town</span><span style="color: #007700">[</span><span style="color: #0000BB">$token</span><span style="color: #007700">]) != </span><span style="color: #0000BB">strtolower</span><span style="color: #007700">(</span><span style="color: #0000BB">$keyword</span><span style="color: #007700">) ? </span><span style="color: #0000BB">self</span><span style="color: #007700">::</span><span style="color: #0000BB">replace</span><span style="color: #007700">(</span><span style="color: #0000BB">$match</span><span style="color: #007700">[</span><span style="color: #0000BB">2</span><span style="color: #007700">], </span><span style="color: #0000BB">$town</span><span style="color: #007700">, </span><span style="color: #0000BB">$callCake</span><span style="color: #007700">): </span><span style="color: #DD0000">''</span><span style="color: #007700">), </span><span style="color: #0000BB">$text</span><span style="color: #007700">);</span></span></code></span></pre><pre id="cakeErr680ec8aac008b-context" class="cake-context" style="display: none;">$text = '<!--default--> <!-- module_RHS - AARP Events --> {ifnot_slug==healthy-living/map} {module_RHS - AARP Events} {endif} {module_RHS - Tout A} {module_RHS - Ad Slot 1} {module_RHS - Join AARP Today} {module_RHS - Ad Slot 2} {module_FB - State Side Panel} {module_RHS - State Contact Us}' $town = array( '_id' => '576180bb0c4e268f7f8bb897', 'city' => 'Charleston', 'state' => 'WV', 'nearby' => array( (int) 0 => array( 'city' => 'Charleston', 'state' => 'WV', 'sef_url' => 'charleston-wv' ), (int) 1 => array( 'city' => 'South Charleston', 'state' => 'WV', 'sef_url' => 'south-charleston-wv' ), (int) 2 => array( 'city' => 'Dunbar', 'state' => 'WV', 'sef_url' => 'dunbar-wv' ), (int) 3 => array( 'city' => 'Cross Lanes', 'state' => 'WV', 'sef_url' => 'cross-lanes-wv' ), (int) 4 => array( 'city' => 'Institute', 'state' => 'WV', 'sef_url' => 'institute-wv' ), (int) 5 => array( 'city' => 'Tad', 'state' => 'WV', 'sef_url' => 'tad-wv' ), (int) 6 => array( 'city' => 'Pinch', 'state' => 'WV', 'sef_url' => 'pinch-wv' ), (int) 7 => array( 'city' => 'Hernshaw', 'state' => 'WV', 'sef_url' => 'hernshaw-wv' ), (int) 8 => array( 'city' => 'Belle', 'state' => 'WV', 'sef_url' => 'belle-wv' ), (int) 9 => array( 'city' => 'Saint Albans', 'state' => 'WV', 'sef_url' => 'saint-albans-wv' ), (int) 10 => array( 'city' => 'Elkview', 'state' => 'WV', 'sef_url' => 'elkview-wv' ), (int) 11 => array( 'city' => 'Nitro', 'state' => 'WV', 'sef_url' => 'nitro-wv' ), (int) 12 => array( 'city' => 'Tornado', 'state' => 'WV', 'sef_url' => 'tornado-wv' ), (int) 13 => array( 'city' => 'Blount', 'state' => 'WV', 'sef_url' => 'blount-wv' ), (int) 14 => array( 'city' => 'Upper Falls', 'state' => 'WV', 'sef_url' => 'upper-falls-wv' ) ), 'local' => array( (int) 0 => 'charleston-wv', (int) 1 => 'south-charleston-wv', (int) 2 => 'dunbar-wv', (int) 3 => 'cross-lanes-wv', (int) 4 => 'institute-wv', (int) 5 => 'tad-wv', (int) 6 => 'pinch-wv', (int) 7 => 'hernshaw-wv', (int) 8 => 'belle-wv', (int) 9 => 'saint-albans-wv', (int) 10 => 'elkview-wv', (int) 11 => 'nitro-wv', (int) 12 => 'tornado-wv', (int) 13 => 'blount-wv', (int) 14 => 'upper-falls-wv', (int) 15 => 'blue-creek-wv', (int) 16 => 'winifrede-wv', (int) 17 => 'ashford-wv', (int) 18 => 'poca-wv' ), 'season' => 'spring', 'aarp-events-image' => 'aarp-events', 'amusement-parks-image' => 'amusement-warm-c', 'arts-entertainment-image' => 'arts-all-bm', 'asset_version' => '240925', 'beaches-lakes-image' => 'beaches-lakes-cool-c', 'billboard1_caption' => 'Spring', 'billboard1_image_url' => '{local_happenings-image}', 'billboard1_link_url' => '/{local_sef_url}/happenings/', 'billboard1_subtitle' => 'See the Real Possibilities', 'billboard1_thumb_title' => ' Happenings', 'billboard1_thumb_url' => '{local_happenings-image}', 'billboard1_title' => 'Get to know AARP in {local_city_c}', 'billboard2_image_url' => '{local_season-image}', 'billboard2_link_url' => '/{local_sef_url}/{local_season}-fun/', 'billboard2_subtitle' => 'Explore fun and interesting things to do this {local_season} near you!', 'billboard2_thumb_title' => '{local_season_header}', 'billboard2_thumb_url' => '{local_season-image}', 'billboard2_title' => 'Time for {local_season_header}!', 'billboard3_image_url' => '{local_volunteering-image}', 'billboard3_link_url' => '/{local_sef_url}/volunteering/', 'billboard3_subtitle' => 'Make a difference!', 'billboard3_thumb_title' => 'Volunteering', 'billboard3_thumb_url' => '{local_volunteering-image}', 'billboard3_title' => 'Volunteering lifts everyone's spirits', 'bvideo_name' => '{local_full_state_c}', 'city-select-image' => 'cityselect-spring', 'coffee-image' => 'coffee-warm-m', 'coffee_radius' => '10', 'community_blogs_archive' => 'charleston-wv', 'community_blogs_list' => 'caregiving,healthy-living,savings-and-planning,work-and-jobs,life-reimagined,all,{local_state},charleston-wv', 'connect_town_groups' => '[{ "towns": { "atlanta-ga": { "name": "Atlanta, GA", "path": "/atlanta-ga/fight-fraud/" }, "chicago-il": { "name": "Chicago, IL", "path": "/chicago-il/fight-fraud/" }, "los-angeles-ca": { "name": "Los Angeles, CA", "path": "/los-angeles-ca/fight-fraud/" }, "new-york-ny": { "name": "New York City, NY", "path": "/new-york-ny/fight-fraud/?showtowns=true" }, "phoenix-az": { "name": "Phoenix, AZ", "path": "/phoenix-az/fight-fraud/" } }, "code": "CSN-LOCAL-GROUP1" }, { "towns": { "baltimore-md": { "name": "Baltimore Metro, MD", "path": "/baltimore-md/fight-fraud/" }, "dallas-tx": { "name": "Dallas, TX", "path": "/dallas-tx/fight-fraud/" }, "denver-co": { "name": "Denver, CO", "path": "/denver-co/fight-fraud/" }, "detroit-mi": { "name": "Detroit, MI", "path": "/detroit-mi/fight-fraud/" }, "orlando-fl": { "name": "Central Florida, FL", "path": "/orlando-fl/fight-fraud/?showtowns=true" }, "houston-tx": { "name": "Houston, TX", "path": "/houston-tx/fight-fraud/" }, "brookhaven-ny": { "name": "Long Island, NY", "path": "/brookhaven-ny/fight-fraud/?showtowns=true" }, "san-diego-ca": { "name": "San Diego County, CA", "path": "/san-diego-ca/fight-fraud/" }, "miami-fl": { "name": "South Florida, FL", "path": "/miami-fl/fight-fraud/" } }, "code": "CSN-LOCAL-GROUP2" }, { "towns": { "charlotte-nc": { "name": "Charlotte, NC", "path": "/charlotte-nc/aarp-events/" }, "boston-ma": { "name": "Greater Boston, MA", "path": "/boston-ma/aarp-events/?showtowns=true" }, "indianapolis-in": { "name": "Indianapolis, IN", "path": "/indianapolis-in/aarp-events/" }, "las-vegas-nv": { "name": "Las Vegas, NV", "path": "/las-vegas-nv/aarp-events/" }, "philadelphia-pa": { "name": "Philadelphia, PA", "path": "/philadelphia-pa/aarp-events/" }, "pittsburgh-pa": { "name": "Pittsburgh, PA", "path": "/pittsburgh-pa/aarp-events/" }, "portland-or": { "name": "Portland Metro, OR", "path": "/portland-or/aarp-events/" }, "seattle-wa": { "name": "Seattle, WA", "path": "/seattle-wa/aarp-events/" }, "saint-louis-mo": { "name": "St Louis, MO", "path": "/saint-louis-mo/aarp-events/" }, "minneapolis-mn": { "name": "Twin Cities, MN", "path": "/minneapolis-mn/aarp-events/?showtowns=true" } }, "code": "CSN-LOCAL-GROUP3" }, { "towns": { "new-orleans-la": { "name": "Greater New Orleans, LA", "path": "/new-orleans-la/fight-fraud/" }, "hartford-ct": { "name": "Hartford, CT", "path": "/hartford-ct/fight-fraud/" }, "little-rock-ar": { "name": "Little Rock, AR", "path": "/little-rock-ar/fight-fraud/" }, "oahu-hi": { "name": "Oahu, HI", "path": "/oahu-hi/fight-fraud/" }, "omaha-ne": { "name": "Omaham, NE", "path": "/omaha-ne/fight-fraud/" } }, "code": "CSN-LOCAL-GROUP4" }, { "towns": { "des-moines-ia": { "name": "Des Moines, IA", "path": "/des-moines-ia/aarp-events/" }, "fargo-nd": { "name": "Fargo, ND", "path": "/fargo-nd/aarp-events/" }, "allentown-pa": { "name": "Lehigh Valley, PA", "path": "/allentown-pa/aarp-events/?showtowns=true" }, "dale-city-va": { "name": "Prince William County, VA", "path": "/dale-city-va/aarp-events/" }, "worcester-ma": { "name": "Worcester County, MA", "path": "/worcester-ma/aarp-events/" } }, "code": "CSN-LOCAL-GROUP5" }, { "towns": { "charleston-wv": { "name": "Charleston, WV", "path": "/charleston-wv/aarp-events/" }, "helena-mt": { "name": "Lewis and Clark County, MT", "path": "/helena-mt/aarp-events/" }, "manchester-nh": { "name": "New Hampshire, NH", "path": "/manchester-nh/aarp-events/" }, "providence-ri": { "name": "Providence, RI", "path": "/providence-ri/aarp-events/" } }, "code": "CSN-LOCAL-GROUP6" }]', 'cvent_display_module' => 'false', 'cvent_widget_city' => '{local_city_state}', 'embed_video' => '<iframe width="100%" height="349" src="//players.brightcove.net/3772599298001/HkD6Qklb_default/index.html?videoId={local_embed_video_2}" allowfullscreen frameborder="0"></iframe>', 'espanol-news-header' => 'Noticias de {local_city}', 'espanol-news-image' => 'losangeles-spanish', 'events-image' => 'events-all', 'events_careversation_group_min' => '8', 'events_driversafety_group_min' => '8', 'events_index_slot1' => '{module_Cvent New Widget Section 3}', 'events_tek_group_min' => '8', 'event_big_thumb' => 'https://cdn-aarp.americantowns.com/img/responsive/events-all-1140x655.jpg', 'event_hero_image' => 'https://cdn-aarp.americantowns.com/img/template/hero/event.jpg', 'event_thumb' => 'https://cdn-aarp.americantowns.com/img/template/thumbs/event-t.jpg', 'fall-fun-image' => 'fall-fun-cool-c', 'fallfun_big_thumb' => 'https://cdn-aarp.americantowns.com/img/template/thumbs/fall-fun10-big-t.jpg', 'fallfun_hero_image' => 'https://cdn-aarp.americantowns.com/img/template/hero/fall-fun10.jpg', 'fallfun_thumb' => 'https://cdn-aarp.americantowns.com/img/template/thumbs/fall-fun10-t.jpg', 'farmers-markets-image' => 'farmers-markets-c', 'find_it_fast_link_url' => 'jobs', 'find_it_fast_title' => 'Work & Jobs', 'gfg-image' => 'gfg-warm-c-2', 'google_disclaimer' => '<p><b>Please note:</b> These listings are provided via Google for the {local_city} community. <b>Listings here do NOT imply that an AARP member discount is offered.</b> Please see the <a href="https://www.aarp.org/benefits-discounts/" target="_blank">AARP Membership & Benefits page</a> for a listing of businesses that do provide a member discount.</p>', 'happenings-image' => 'happenings-rural', 'happenings-tbd-pilot-text' => '<h2><span>Discover everything you can do with AARP</span></h2> <h3><span>See fun events, local offers, and more right where you live.</span></h3>', 'happenings_default_image' => 'https://cdn-aarp.americantowns.com/img/responsive/aarp-default-rp-min.png', 'happenings_gold_slug_line_10up' => 'AARP in {local_community_name}', 'happenings_gold_slug_line_state' => 'AARP in {local_full_state}', 'happenings_gold_slug_line_state_es' => 'AARP en Virginia Occidental', 'happenings_heading' => '{local_city} Happenings', 'happenings_twitter_header' => 'More from {local_city}', 'hiking-image' => 'hiking-cool-c', 'hiking_big_thumb' => 'https://cdn-aarp.americantowns.com/img/template/thumbs/hiking4-big-t.jpg', 'hiking_hero_image' => 'https://cdn-aarp.americantowns.com/img/template/hero/hiking4.jpg', 'hiking_thumb' => 'https://cdn-aarp.americantowns.com/img/template/thumbs/hiking4-t.jpg', 'home_events_slot1' => '{module_Cvent New Widget Section}', 'home_events_slot2' => '{module_HP - Blog - Learn More}', 'home_intro_text' => '<p> Select your community from the list below to learn about great programs, stimulating things to do, local services, discounts and more! </p>', 'hp-event-tout' => '{if_facebook_link}<div class="module-spacer text-center"> <div class="fb-page" data-href="{local_facebook_link}" data-tabs="timeline" data-small-header="false" data-adapt-container-width="true" data-hide-cover="false" data-show-facepile="true"><blockquote cite="{local_facebook_link}" class="fb-xfbml-parse-ignore"><a href="{local_facebook_link}">Facebook</a></blockquote></div></div> {endif}', 'ice_skating_big_thumb' => 'https://cdn-aarp.americantowns.com/img/responsive/ice-skating-all-1140x655.jpg', 'ice_skating_hero_image' => 'https://cdn-aarp.americantowns.com/img/template/hero/ice-skating.jpg', 'ice_skating_thumb' => 'https://cdn-aarp.americantowns.com/img/template/thumbs/ice-skating-t.jpg', 'image_url' => 'https://cdn-aarp.americantowns.com/img/template/hero/working-for-you.jpeg', 'jobs_widget_city' => '{local_city_c}', 'm2mredirect' => 'True', 'movies-image' => 'movies-all-c', 'movies_robots' => 'index, follow', 'name' => 'In Your Community', 'nature_big_thumb' => 'https://cdn-aarp.americantowns.com/img/template/thumbs/nature-center2-big-t.jpg', 'nature_hero_image' => 'https://cdn-aarp.americantowns.com/img/template/hero/nature-center2.jpg', 'nature_thumb' => 'https://cdn-aarp.americantowns.com/img/template/thumbs/nature-center2-t.jpg', 'nearme_map_radius' => '20', 'nearme_map_zip' => '{local_zip}', 'omniture_cookie' => 'charleston-wv-cp', 'page-title-right' => '{module_Event Snapshot Newsletter Signup}', 'parks-image' => 'parks-warm-c', 'pilot_towns_banner_image' => 'https://cdn-aarp.americantowns.com/img/classic/happenings-rural-240x140.jpg', 'pumpkin-picking-image' => 'fall-fun-all-1-pumpkins', 'recommendation_form_email' => 'jgunderson-palmer@aarp.org,bekim@americantowns.com,katherine@americantowns.com', 'recreation-image' => 'rec-cool-b', 'restaurantform_email' => 'bmazur@aarp.org,bekim@americantowns.com', 'restaurant_radius' => '10,20,30', 'season-activities' => 'Walking, microbreweries ', 'season-image' => 'spring-fun-warm-m', 'seasonal_big_thumb' => 'https://cdn-aarp.americantowns.com/img/template/thumbs/seasonal-big-t.jpg', 'seasonal_hero_image' => 'https://cdn-aarp.americantowns.com/img/template/hero/seasonal.jpg', 'seasonal_thumb' => 'https://cdn-aarp.americantowns.com/img/template/thumbs/seasonal-t.jpg', 'season_header' => 'Spring Fun', 'season_title' => 'Spring', 'skiing_big_thumb' => 'https://cdn-aarp.americantowns.com/img/template/thumbs/skiing-big-t.jpg', 'skiing_hero_image' => 'https://cdn-aarp.americantowns.com/img/template/hero/skiing.jpg', 'skiing_thumb' => 'https://cdn-aarp.americantowns.com/img/template/thumbs/skiing-t.jpg', 'spring-fun-image' => 'spring-fun-warm-m', 'state_blog_header' => 'AARP State News', 'state_blog_name' => 'West Virginia', 'summer-fun-image' => 'summer-fun-warm-m', 'tas_state_link' => 'https://takeastand.aarp.org/congressional-action-chart/?state=West+Virginia', 'term' => 'in Charleston', 'thingstodo_big_thumb' => 'https://cdn-aarp.americantowns.com/img/template/thumbs/things-to-do3-big-t.jpg', 'thingstodo_hero_image' => 'https://cdn-aarp.americantowns.com/img/template/hero/things-to-do3.jpg', 'thingstodo_thumb' => 'https://cdn-aarp.americantowns.com/img/template/thumbs/things-to-do3-t.jpg', 'vcc_featured_image' => 'https://s3.amazonaws.com/local-aarp/img/vcc/featured/20210430_4C9F7646-96EC-4C88-960A-997CE34788BC.jpg', 'veterans-image' => 'veterans', 'video_tout_image' => 'https://cdn-aarp.americantowns.com/img/template/video-touts/san-antonio-video.png', 'vineyards-wineries-image' => 'wineries', 'volunteer-today-button' => '<span class="media-middle"> <a href="https://www.aarp.org/volunteer/virtual/?intcmp=CSN-LNK-AARPLOCAL-VOLINT-20210331-{local_tracking_code_town}-{local_tracking_code_state}" class="red btn" target="_blank">I WANT TO VOLUNTEER</a> </span>', 'volunteering-image' => 'volunteering-winter', 'volunteering-news-image' => 'volunteer-all-m-hands', 'volunteer_help_image' => 'volunteering-help-military-families', 'volunteer_help_link_name' => 'See Projects', 'volunteer_help_link_url' => 'https://www.createthegood.org/how-to-guides?intcmp=SNG-LNK-AARPLOCAL-VOLHTG-20140805-{local_tracking_code_town}-{local_tracking_code_state}', 'volunteer_help_subtitle' => 'Help Military Families', 'volunteer_help_title' => 'Do-It-Yourself Project Guides', 'winter-fun-image' => 'winter-fun-snow-c-ski', 'winterfun_big_thumb' => 'https://cdn-aarp.americantowns.com/img/template/thumbs/winter-fun-big-t.jpg', 'winterfun_hero_image' => 'https://cdn-aarp.americantowns.com/img/template/hero/winter-fun.jpg', 'winterfun_pic_nav2' => '<li><a href="/{town_sef_url}/skiing/"><img src="{local_skiing_big_thumb}" title="Skiing"><span>Skiing</span></a></li>', 'winterfun_thumb' => 'https://cdn-aarp.americantowns.com/img/template/thumbs/winter-fun-t.jpg', 'youtube_image' => 'https://cdn-aarp.americantowns.com/img/template/icons/youtube.png', 'news_link' => 'https://www.aarp.org/WV?intcmp=SNG-LNK-AARPLOCAL-BLOGWV-20140101', 'contactus_text' => 'West Virginia', 'contactus_email' => 'WVAARP@aarp.org ', 'contactus_link' => 'https://states.aarp.org/about-aarp-west-virginia/?intcmp=SNG-LNK-AARPLOCAL-CONTACT-20140101', 'facebook_link' => 'https://www.facebook.com/AARPWestVirginia', 'twitter_link' => 'https://twitter.com/aarpwv', 'state_contract_id' => '56037', 'state_blog_flag' => 'https://states.aarp.org/wp-content/themes/aarpstates/images/state_flags/west-virginia.png', 'state_blog_link' => 'https://states.aarp.org/region/west-virginia/', 'state_blog_rss' => 'https://states.aarp.org/region/west-virginia/feed', 'cold_state' => 'yes', 'embed_video_2' => '5763161969001', '2020_election_link' => 'https://local.aarp.org/news/how-to-vote-in-west-virginias-2020-election-what-you-need-to-know-wv-2020-08-05.html', 'State_Label' => 'West Virginia's', 'vaccine_url' => 'https://local.aarp.org/news/the-covid19-vaccine-distribution-plan-in-west-virginia-wv-2021-02-04.html', 'at_ski_resort' => 'y', 'state_capital' => 'charleston-wv', '2024_election_link' => 'https://states.aarp.org/west-virginia/election-voting-guide', '2024_election_link_es' => 'https://states.aarp.org/west-virginia/elecciones-guia-para-votar-virginia-occidental', 'advanced_directives_link' => 'https://www.caringinfo.org/wp-content/uploads/WestVirginia.pdf', 'full_state' => 'West Virginia', 'county' => 'Kanawha', 'geo' => array( (int) 0 => (float) -81.635398864746, (int) 1 => (float) 38.353298187256 ), 'latitude' => (float) 38.353298187256, 'longitude' => (float) -81.635398864746, 'city_state' => 'Charleston, WV', 'city_state_search' => 'Charleston WV,Charleton WV', 'pilot_name' => 'Charleston', 'pilot_sef_url' => 'charleston-wv', 'community_id' => (int) 72, 'community_name' => 'Charleston', 'community_state' => 'WV', 'community_region' => 'South', 'brightspot_region' => 'charleston-wv', 'title' => 'Charleston, WV', 'subtitle' => 'Highlighting {local_city} ', 'tracking_code_town' => 'CHARLESTON', 'tracking_code_state' => 'WV', 'ad_state' => 'wv', 'ad_city' => 'charleston', 'ad_region' => null, 'timezone' => 'America/New_York', 'type' => 'town', 'zip' => '25301', 'sef_url' => 'charleston-wv', 'americantowns_url' => 'https://www.americantowns.com/charleston-wv/', 'alt_names' => 'Charleston,Charleton', 'zipcodes' => array( (int) 0 => '25301', (int) 1 => '25302', (int) 2 => '25303', (int) 3 => '25304', (int) 4 => '25305', (int) 5 => '25306', (int) 6 => '25309', (int) 7 => '25311', (int) 8 => '25312', (int) 9 => '25313', (int) 10 => '25314', (int) 11 => '25315', (int) 12 => '25317', (int) 13 => '25320', (int) 14 => '25321', (int) 15 => '25322', (int) 16 => '25323', (int) 17 => '25324', (int) 18 => '25325', (int) 19 => '25326', (int) 20 => '25327', (int) 21 => '25328', (int) 22 => '25329', (int) 23 => '25330', (int) 24 => '25331', (int) 25 => '25332', (int) 26 => '25333', (int) 27 => '25334', (int) 28 => '25335', (int) 29 => '25336', (int) 30 => '25337', (int) 31 => '25338', (int) 32 => '25339', (int) 33 => '25350', (int) 34 => '25356', (int) 35 => '25357', (int) 36 => '25358', (int) 37 => '25360', (int) 38 => '25361', (int) 39 => '25362', (int) 40 => '25364', (int) 41 => '25365', (int) 42 => '25375', (int) 43 => '25387', (int) 44 => '25389', (int) 45 => '25392', (int) 46 => '25396' ), 'urls' => array( (int) 0 => 'charleston-wv', (int) 1 => 'charleton-wv', (int) 2 => 'big-chimney-wv', (int) 3 => 's-charleston-wv', (int) 4 => 'south-charleston-wv', (int) 5 => 'kanawha-city-wv', (int) 6 => 'malden-wv', (int) 7 => 'cross-lanes-wv', (int) 8 => 'chesapeake-wv', (int) 9 => 'marmet-wv', (int) 10 => 'wv-dept-of-motor-veh-wv', (int) 11 => 'sissonville-wv', (int) 12 => 'united-bank-wv', (int) 13 => 'verizon-wv' ), 'town_ids' => array( (int) 0 => '10525', (int) 1 => '10526', (int) 2 => '10527', (int) 3 => '10528', (int) 4 => '10529', (int) 5 => '10530', (int) 6 => '10531', (int) 7 => '10532', (int) 8 => '10533', (int) 9 => '10534', (int) 10 => '10535', (int) 11 => '10536', (int) 12 => '10537', (int) 13 => '10538', (int) 14 => '10539', (int) 15 => '10540', (int) 16 => '10541', (int) 17 => '10542', (int) 18 => '10543', (int) 19 => '10544', (int) 20 => '10545', (int) 21 => '10546', (int) 22 => '10547', (int) 23 => '10548', (int) 24 => '10549', (int) 25 => '10550', (int) 26 => '10551', (int) 27 => '10552', (int) 28 => '10553', (int) 29 => '10554', (int) 30 => '10555', (int) 31 => '10556', (int) 32 => '10557', (int) 33 => '10558', (int) 34 => '10559', (int) 35 => '10560', (int) 36 => '10561', (int) 37 => '10562', (int) 38 => '10563', (int) 39 => '10564', (int) 40 => '10565', (int) 41 => '10566', (int) 42 => '10567', (int) 43 => '10568', (int) 44 => '10569', (int) 45 => '10570', (int) 46 => '10571' ), 'has_happenings' => 'true', 'cvent_community_code' => 'wv-charleston' ) $callCake = true $matches = array( (int) 0 => array( (int) 0 => '{ifnot_slug==healthy-living/map} {module_RHS - AARP Events} {endif}', (int) 1 => 'slug==healthy-living/map', (int) 2 => ' {module_RHS - AARP Events} ' ) ) $match = array( (int) 0 => '{ifnot_slug==healthy-living/map} {module_RHS - AARP Events} {endif}', (int) 1 => 'slug==healthy-living/map', (int) 2 => ' {module_RHS - AARP Events} ' ) $token = 'slug' $keyword = 'healthy-living/map'</pre><pre class="stack-trace">Localize::replace() - APP/Lib/Localize.php, line 152 Modules::render() - APP/Lib/Modules.php, line 9 include - APP/View/Elements/display.ctp, line 13 View::_evaluate() - CORE/Cake/View/View.php, line 971 View::_render() - CORE/Cake/View/View.php, line 933 View::render() - CORE/Cake/View/View.php, line 473 Controller::render() - CORE/Cake/Controller/Controller.php, line 963 AppController::renderPage() - APP/Controller/AppController.php, line 136 BlogsController::display() - APP/Controller/BlogsController.php, line 81 ReflectionMethod::invokeArgs() - [internal], line ?? Controller::invokeAction() - CORE/Cake/Controller/Controller.php, line 491 Dispatcher::_invoke() - CORE/Cake/Routing/Dispatcher.php, line 193 Dispatcher::dispatch() - CORE/Cake/Routing/Dispatcher.php, line 167 [main] - APP/webroot/index.php, line 118</pre></div></pre><div class="module clearfix"><!--default--> <!-- module_RHS - AARP Events --> <div class="ar-basic-box module-spacer"> <header> <div class="pull-right"> <a href="/charleston-wv/aarp-events/" data-formelementid="LOCAL-BTN-CLK-SEEALL-EVENTS"> <img style="width:30px;" src="https://cdn-aarp.americantowns.com/img/template/icons/aarp_event_icon.png" alt="Upcoming AARP Events" /> </a> </div> <h2 class="visible-lg">AARP Events for Charleston</h2> <h2 class="hidden-lg">AARP Events for Charleston</h2> </header> <div class="wrap"> <div class="ar-listing snippet"> <ul class="list"> <li class="item" data-pageindex="1"> <h2 class="title"><a href="/aarp-event/aarp-live-decluttering-for-today-and-tomorrow-51925-87nw6zdbytm.html" data-formelementid="LOCAL-BTN-CLK-EVENTS-AARP-LIVE-DECLUTTERING-FOR-TODAY-AND-TOMORROW-51925">AARP Live: Decluttering for Today and Tomorrow , 5/19/25</a></h2> <p class="time">Monday, May 19, 2025 at 8:00 p.m. ET</p> <p class="venue"></p> <p class="loc">Online Event</p> </li><li class="item" data-pageindex="1"> <h2 class="title"><a href="/aarp-event/aarp-live-social-security-whats-right-for-you-61625-glnbkkyk2gm.html" data-formelementid="LOCAL-BTN-CLK-EVENTS-AARP-LIVE-SOCIAL-SECURITY-WHATS-RIGHT-FOR-YOU-61625">AARP Live: Social Security: What’s Right For You? , 6/16/25</a></h2> <p class="time">Monday, Jun 16, 2025 at 8:00 p.m. ET</p> <p class="venue"></p> <p class="loc">Online Event</p> </li><li class="item" data-pageindex="1"> <h2 class="title"><a href="/aarp-event/aarp-live-ask-me-anything-fraud-edition-72125-3zngmt79zzl.html" data-formelementid="LOCAL-BTN-CLK-EVENTS-AARP-LIVE-ASK-ME-ANYTHING-FRAUD-EDITION-72125">AARP Live: Ask Me Anything – Fraud Edition, 7/21/25</a></h2> <p class="time">Monday, Jul 21, 2025 at 8:00 p.m. ET</p> <p class="venue"></p> <p class="loc">Online Event</p> </li> </ul> <p><a class="link-red" href="/charleston-wv/aarp-events/" data-formelementid="LOCAL-BTN-CLK-SEEALL-EVENTS">View All AARP Events<i class="ml-1 fas fa-chevron-right"></i></a></p> </div> </div> </div> <div aria-hidden="true" class="aarpe-ad-wrapper"> <div class="aarpe-ad en clearfix" id="300x250_53475" data-adsize="300x250"> <script type="text/javascript"> if(typeof AARP.ads !== 'undefined'){ AARP.ads.slots({ id:'300x250_53475', size:'300x250'}); } </script> </div> </div> <div class="card-tout card-dark membership-tout" style="margin:0 0 30px 0;height:360px;"> <img class="img-responsive image" title="image of two AARP membership cards" alt="image of two AARP membership cards" src="https://cdn-aarp.americantowns.com/img/tout-two-cards.png"> <div class="title">Last Chance to Save!<br />New Pricing Coming in 2025.</div> <br /> <p> This is AARP's first rate increase in 15 years.<br />Don't miss out, join today and save!<br /><br /> </p> <div class="action"> <a class="btn" href="https://appsec.aarp.org/mem/join?campaignid=UAJFT3&intcmp=LNK-CSN-AARPLOCAL-JRTOUT-RR-A-CHARLESTON-WV">Join AARP</a> <div class="body">Already a member? <a href="https://appsec.aarp.org/mem/renew?campaignid= UARFT3&intcmp=LNK-CSN-AARPLOCAL-JRTOUT-RR-A-CHARLESTON-WV">Renew</a> or <a href="https://www.aarp.org/benefits-discounts/my-membership/print-your-card/">Print Card</a></div> </div> </div> <style> .membership-tout {padding:16px 20px;} .membership-tout .list li { margin: 0; } </style> <div aria-hidden="true" class="aarpe-ad-wrapper"> <div class="aarpe-ad en clearfix" id="300x250_93505" data-adsize="300x250"> <script type="text/javascript"> if(typeof AARP.ads !== 'undefined'){ AARP.ads.slots({ id:'300x250_93505', size:'300x250'}); } </script> </div> </div> <div class="module-spacer text-center"> <div class="fb-page" alt="Image of AARP West Virginia Facebook Page" title="Image of AARP West Virginia Facebook Page" data-href="https://www.facebook.com/AARPWestVirginia" data-tabs="timeline" width="" height="" data-small-header="false" data-adapt-container-width="true" data-hide-cover="false" data-show-facepile="true"> <blockquote cite="https://www.facebook.com/AARPWestVirginia" class="fb-xfbml-parse-ignore"><a href="https://www.facebook.com/AARPWestVirginia">Facebook</a></blockquote> </div> </div> <div class="ar-basic-box module-spacer"> <header> <h2>Contact AARP <br />in Charleston</h2> </header> <div class="wrap"> <div class="ar-quick-list module-spacer"> <ul class="list-unstyled"> <li><i class="list-icon fa fa-envelope" alt="Email icon" title="Email icon" aria-hidden="true"></i><a href="mailto:WVAARP@aarp.org " target="_blank" rel="noopener">WVAARP@aarp.org </a></li> <li><i class="list-icon fa fa-globe" alt="Globe icon" title="Globe icon" aria-hidden="true"></i><a href="https://states.aarp.org/region/west-virginia/" target="_blank" rel="noopener">AARP West Virginia</a></li> <li><i class="list-icon fa fa-map-marker" alt="Map Marker icon" title="Map Marker icon" aria-hidden="true"></i><a href="https://states.aarp.org/about-aarp-west-virginia/?intcmp=SNG-LNK-AARPLOCAL-CONTACT-20140101-CHARLESTON-WV" target="_blank" rel="noopener">Contact Us</a></li> </ul> </div> <a href="https://www.facebook.com/AARPWestVirginia" target="_blank" rel="noopener" aria-label="Open Facebook"><img style="max-width: 48px;" src="https://cdn-aarp.americantowns.com/img/page/icons/facebook.png" alt="Facebook icon" title="Facebook icon"></a> <a href="https://twitter.com/aarpwv" target="_blank" rel="noopener" aria-label="Open Twitter"><img style="max-width: 48px;" src="https://cdn-aarp.americantowns.com/img/page/icons/twitter.png" alt="Twitter icon" title="Twitter icon"></a> </div> </div> </div></div> <div class="col-md-8 left-rail left-bot"></div> <div class="col-md-4 right-rail right-bot thin-rhs"></div> </div> <div class="row oneColumnLayout"> </div> <div class="row oneColumnLayout"> <div class="col-md-12"><!-- script to activate navbar --> <script type="text/javascript"> jQuery(".channelBarMain ul.left li a").click(function() { window.location = jQuery(this).attr('href'); }); </script> </div> </div> ', 'scripts_for_layout' => '<title>Social Security Administration Backs Away From Proposed Changes</title> <meta name="page_title" content="Social Security Administration Backs Away From Proposed Changes"/> <meta name="robots" content="noindex, nofollow"/> <meta content="man holding social security card KenTannenbaum/Getty Images/iStockphoto Social Security Administration (SSA) has confirmed to AARP that beginning April" name="description"/> <meta content="Social, Security, Administration, Backs, Away, From, Proposed, Changes" name="keywords"/> <link rel="canonical" href="https://states.aarp.org/wyoming/social-security-administration-backs-away-from-proposed-changes" /> <meta property="og:url" content="https://vccstaging.local.aarp.org/news/social-security-administration-backs-away-from-proposed-changes-wy-2025-04-10.html"/> <meta name="twitter:card" content="summary_large_image"/> <meta name="twitter:title" content="Social Security Administration Backs Away From Proposed Changes"/> <meta name="twitter:description" content="Social Security Administration (SSA) has confirmed to AARP that beginning April 14, they will allow all claim types to be completed over the telephone as they"/> <meta name="twitter:image" content="https://aarp-states.brightspotcdn.com/dims4/default/d1f0ead/2147483647/strip/true/crop/4876x3135+0+123/resize/420x270!/quality/90/?url=http%3A%2F%2Faarp-brightspot.s3.amazonaws.com%2Fstates%2Fdf%2Fb4%2F4bdf83474e68876c65d4d2dde6ca%2Fsocial-security-impostor-scams.jpg"/> <meta property="og:type" content="article"/> <meta property="og:title" content="Social Security Administration Backs Away From Proposed Changes"/> <meta property="og:description" content="Social Security Administration (SSA) has confirmed to AARP that beginning April 14, they will allow all claim types to be completed over the telephone as they"/> <meta property="og:image" content="https://aarp-states.brightspotcdn.com/dims4/default/d1f0ead/2147483647/strip/true/crop/4876x3135+0+123/resize/420x270!/quality/90/?url=http%3A%2F%2Faarp-brightspot.s3.amazonaws.com%2Fstates%2Fdf%2Fb4%2F4bdf83474e68876c65d4d2dde6ca%2Fsocial-security-impostor-scams.jpg"/> /* temporary */ .RichTextArticleBody ul { padding-left: 20px; } .RichTextArticleBody .Enhancement { margin: 40px 0; } .RichTextArticleBody .Enhancement .Enhancement-item img { width: auto; max-width: 100% !important; height: auto; } @media (min-width: 768px) { .RichTextArticleBody .Enhancement .Enhancement-item .Figure[data-alignment=left], .RichTextArticleBody .Enhancement[data-align-left] .Enhancement-item > * { float: left; max-width: 340px !important; margin: 0 20px 20px 0; } .RichTextArticleBody .Enhancement .Enhancement-item .Figure[data-alignment=right], .RichTextArticleBody .Enhancement[data-align-right] .Enhancement-item > * { float: right; max-width: 340px !important; margin: 0 0 20px 20px; } } :root { --primaryColor: #ff1e3c; --primaryTextColor: #2a2a2a; --linkTextColor: #1f66bd; --linkHoverColor: #1f66bd; --secondaryTextColor: #000000; --secondaryColor2: #000000; --secondaryColor3: #000000; --secondaryColor4: #000000; --secondaryColor5: #000000; --black: #000000; --white: #ffffff; --grey: #f0efed; --gridGutters: 30px; --modulePadding: 60px; --pageWidth: 86.11%; --maxPageWidth: 1240px; --horizontalAlignment: center; --fontFamily: 'Roboto', sans-serif; --headerBackgroundColor:#000000; --headerTextColor:#FFFFFF; --headerHeight:50px; --footerbackgroundColor:#000000; --footerTextColor:#918883; }', 'title_for_layout' => '{local_city_c}, {local_state} Happenings - AARP' ) $content_for_layout = '<div class="row twoColumnLayout"> <div class="col-md-8 left-rail"><div class="module clearfix"><div class="ar-basic-box"> <div> <div class="module-spacer"> <header><h1 class="article-headline">Social Security Administration Backs Away From Proposed Changes</h1></header> <div class="posted-on"> Posted on 04/10/25 </div> </div> <div class="module-spacer"> <span class="blog-content"><p><div class="RichTextArticleBody"> <div class="RichTextArticleBody-body"><div class="Enhancement" > <div class="Enhancement-item"><figure class="Figure" data-alignment="center"> <img src="https://aarp-states.brightspotcdn.com/df/b4/4bdf83474e68876c65d4d2dde6ca/social-security-impostor-scams.jpg" alt="social security card" width="4876" height="3381"/> <figcaption class="Figure-caption">man holding social security card</figcaption> <div class="Figure-credit">KenTannenbaum/Getty Images/iStockphoto</div> </figure> </div> </div><p>Social Security Administration (SSA) has confirmed to AARP that beginning April 14, they will allow all claim types to be completed over the telephone as they previously had been. This includes Retirement, Survivors, and Auxiliary (Spouse or Child) benefits that SSA previously announced would require in-person identity proofing, in addition to Social Security Disability Insurance, Medicare, and SSI.<br><br>AARP had strongly opposed this decision from the start, arguing that it unduly burdens older adults, especially those in rural areas. Over the last two weeks, over one million emails, texts, and letters were sent to congress from concerned constituents.<br><br>"This is great news for older Americans,” said AARP Executive Vice President Nancy LeaMond. “We appreciate SSA listening to AARP and millions of Americans about the impact on their lives and providing better access to customer service for Social Security benefits. SSA's guarantee of phone access for claims is a win for older Americans, and we look forward to further improvements in their customer service."<br><br>Prior to last night’s SSA Announcement, people applying for retirement, survivor or <span class="Enhancement" ><span class="Enhancement-item"><a class="Link" href="https://www.aarp.org/social-security/faq/collecting-benefits-as-spouse/" target="_blank" rel="noopener noreferrer">family benefits</a></span></span> were going to be required to use an online <span class="Enhancement" ><span class="Enhancement-item"><a class="Link" href="https://www.aarp.org/social-security/open-your-online-account/" target="_blank" rel="noopener noreferrer">My Social Security account</a></span></span> or make an appointment at a local SSA office to show proof of identity, a necessary step in filing for benefits or reporting a change in bank direct deposit information to receive payments.<br><br>AARP has long advocated for better service delivery from the SSA. As of April 8, t<span class="Enhancement" ><span class="Enhancement-item"><a class="Link" href="https://nam12.safelinks.protection.outlook.com/?url=https%3A%2F%2Fwww.ssa.gov%2Fssa-performance%2F800-number-performance&data=05%7C02%7Ctlacock%40aarp.org%7C9f63d20488fa4fe9f34608dd7864bcb0%7Ca395e38b4b754e4493499a37de460a33%7C0%7C0%7C638799096260532553%7CUnknown%7CTWFpbGZsb3d8eyJFbXB0eU1hcGkiOnRydWUsIlYiOiIwLjAuMDAwMCIsIlAiOiJXaW4zMiIsIkFOIjoiTWFpbCIsIldUIjoyfQ%3D%3D%7C0%7C%7C%7C&sdata=CVEq5B%2Bo62ShWywhqDqZWTtAr36FbIUwF08kgwcmkgg%3D&reserved=0" target="_blank" rel="noopener noreferrer">he latest data f</a></span></span>rom the office suggests those calling the SSA helpline this week waited on hold for an average of three and a half hours. That is much higher than the average of one hour during November of 2024 and one hour and 39 minutes just last month. For most of last year, SSA maintained a phone busy rate of 0 percent. But that has since changed, skyrocketing in March to nearly 1 out of every 3 callers getting a pre-recorded message that the lines are too busy and are then hung up on by SSA. For those lucky enough to get their call answered, they often wait up to two and a half hours or more for a call back.<br><br>The plan to force most ID verifications to the SSA website was torpedoed by a lack of reliability from the site. According to reports, SSA’s online portal has suffered 5 outages in March alone, including a full outage on March 31.<br><br>“What was once a persistent concern has now become a crisis – our members are deeply concerned by the rapid deterioration in Social Security customer service,” said AARP Wyoming State Director Sam Shumway.<br><br>“Few issues matter more to older Americans than Social Security. We consistently hear how vital Social Security is to older Americans – and how much they depend on services provided by the Social Security Administration, whether it be over the phone, online, or face-to-face at local field offices,” he added.<br><br>SSA has released a list of permanent and temporary office closures or service availability changes, which can be <span class="Enhancement" ><span class="Enhancement-item"><a class="Link" href="https://nam12.safelinks.protection.outlook.com/?url=https%3A%2F%2Fwww.ssa.gov%2Fagency%2Femergency%2F%3Futm_campaign%3Demergencypage%26utm_content%3Dctabtn%26utm_medium%3Demail%26utm_source%3Dgovdelivery%23K&data=05%7C02%7Ctlacock%40aarp.org%7C9f63d20488fa4fe9f34608dd7864bcb0%7Ca395e38b4b754e4493499a37de460a33%7C0%7C0%7C638799096260552136%7CUnknown%7CTWFpbGZsb3d8eyJFbXB0eU1hcGkiOnRydWUsIlYiOiIwLjAuMDAwMCIsIlAiOiJXaW4zMiIsIkFOIjoiTWFpbCIsIldUIjoyfQ%3D%3D%7C0%7C%7C%7C&sdata=WagH%2B8X4xp7y35r4EfgBdzhNEFZM8RkAwmDYDRbHTug%3D&reserved=0" target="_blank" rel="noopener noreferrer">found here</a></span></span>. As of April 7, the site shows only Cody as only able to offer assistance by telephone until further notice and no in-person service. This is the only Wyoming office which has been impacted.<br><br>"We still need your voice in this fight to create better customer service,” said Shumway. “Email your lawmakers today and tell them to strengthen Social Security customer service"<br></p></div> </div> </p></span> </div> </div> <p><i>This story is provided by AARP Wyoming. Visit the <a href="https://states.aarp.org/region/wyoming/" target="_blank">AARP Wyoming</a> page for more news, events, and programs affecting retirement, health care, and more.</i></p> </div> </div><div class="module clearfix"><script src="https://npmcdn.com/flickity@2/dist/flickity.pkgd.min.js"></script> <script src="https://aarp-states.brightspotcdn.com/resource/00000168-dd17-d487-a96e-df5fe3ee0000/styleguide/All.min.d703996ba6a992470f9f7fa2170736df.gz.js"></script> <link class="Webpack-css" rel="stylesheet" href="https://aarp-states.brightspotcdn.com/resource/00000168-dd17-d487-a96e-df5fe3ee0000/styleguide/All.min.2cef3303b65f09149a6db29044f033cb.gz.css"> <!-- <script src="https://aarp-states.brightspotcdn.com/resource/00000168-dd17-d487-a96e-df5fe3ee0000/styleguide/All.min.c85a242a55150cd195e494cd6e5b9c77.gz.js" async=""></script> <link rel="stylesheet" media="all" href="https://aarp-states.brightspotcdn.com/resource/00000168-dd17-d487-a96e-df5fe3ee0000/styleguide/All.min.bfe6eb5a8301841feef3af4e9bd1e26d.gz.css"> --> <!-- bypass --> <style> a:focus, a:hover { text-decoration: underline; } h1.article-headline { margin: 0 0 1rem; } </style> <!-- <style> .Enhancement-item .Figure { margin-bottom: 24px; } .RichTextArticleBody-body ul { margin-bottom: 24px; } .RichTextArticleBody-body p{ margin: 12px 0; } .RichTextModule-items { clear: both; display: table; width: 100%; margin-bottom: 12px; } .VideoEnhancement>* { color: var(--primaryTextColor); font-size: 13px; font-weight: 400; line-height: 1.4; font-style: italic; background: #f0efed } @media only screen and (min-width: 768px) { .VideoEnhancement>* { font-size:14px; font-weight: 400; line-height: 1.47 } } .VideoEnhancement-title { padding: 20px } @media only screen and (min-width: 768px) { .VideoEnhancement-title { padding:30px } } .VideoEnhancement-player>* { position: relative; width: 100%; height: 0; padding-bottom: 56.25% } .VideoEnhancement iframe { border: 0; position: absolute; top: 0; left: 0; width: 100%; height: 100% } [data-video-player] { display: block; padding-bottom: 56.25%; height: 0; margin: 0 auto; } [data-video-player][data-aspect-ratio="4x3"] { padding-bottom: 56.25%; } [data-video-player][data-aspect-ratio="16x9"] { padding-bottom: 56.25% } </style> --></div><div class="module clearfix"><div class="module-spacer tout-homefit-750"> <a data-formelementid="CSN-LOCAL-HC-NEWSSK-02272024" href="/charleston-wv/home-and-community/?intcmp=CSN-LOCAL-HC-NEWSSK-02272024"><img class="img-responsive" alt="Explore the free AARP HomeFit Guide" title="Explore the free AARP HomeFit Guide" src="https://cdn-aarp.americantowns.com/img/touts/HomeFit_750x150.png"></a> </div></div></div> <div class="col-md-4 right-rail thin-rhs"><pre class="cake-error"><a href="javascript:void(0);" onclick="document.getElementById('cakeErr680ec8aac008b-trace').style.display = (document.getElementById('cakeErr680ec8aac008b-trace').style.display == 'none' ? '' : 'none');"><b>Notice</b> (8)</a>: Undefined index: slug [<b>APP/Lib/Localize.php</b>, line <b>152</b>]<div id="cakeErr680ec8aac008b-trace" class="cake-stack-trace" style="display: none;"><a href="javascript:void(0);" onclick="document.getElementById('cakeErr680ec8aac008b-code').style.display = (document.getElementById('cakeErr680ec8aac008b-code').style.display == 'none' ? '' : 'none')">Code</a> <a href="javascript:void(0);" onclick="document.getElementById('cakeErr680ec8aac008b-context').style.display = (document.getElementById('cakeErr680ec8aac008b-context').style.display == 'none' ? '' : 'none')">Context</a><pre id="cakeErr680ec8aac008b-code" class="cake-code-dump" style="display: none;"><code><span style="color: #000000"><span style="color: #0000BB"> </span><span style="color: #007700">if(</span><span style="color: #0000BB">strstr</span><span style="color: #007700">(</span><span style="color: #0000BB">$match</span><span style="color: #007700">[</span><span style="color: #0000BB">1</span><span style="color: #007700">],</span><span style="color: #DD0000">'=='</span><span style="color: #007700">)) {</span></span></code> <code><span style="color: #000000"><span style="color: #0000BB"> </span><span style="color: #007700">list(</span><span style="color: #0000BB">$token</span><span style="color: #007700">,</span><span style="color: #0000BB">$keyword</span><span style="color: #007700">) = </span><span style="color: #0000BB">explode</span><span style="color: #007700">(</span><span style="color: #DD0000">"=="</span><span style="color: #007700">,</span><span style="color: #0000BB">$match</span><span style="color: #007700">[</span><span style="color: #0000BB">1</span><span style="color: #007700">],</span><span style="color: #0000BB">2</span><span style="color: #007700">);</span></span></code> <span class="code-highlight"><code><span style="color: #000000"><span style="color: #0000BB"> $text </span><span style="color: #007700">= </span><span style="color: #0000BB">str_replace</span><span style="color: #007700">(</span><span style="color: #0000BB">$match</span><span style="color: #007700">[</span><span style="color: #0000BB">0</span><span style="color: #007700">], (</span><span style="color: #0000BB">strtolower</span><span style="color: #007700">(</span><span style="color: #0000BB">$town</span><span style="color: #007700">[</span><span style="color: #0000BB">$token</span><span style="color: #007700">]) != </span><span style="color: #0000BB">strtolower</span><span style="color: #007700">(</span><span style="color: #0000BB">$keyword</span><span style="color: #007700">) ? </span><span style="color: #0000BB">self</span><span style="color: #007700">::</span><span style="color: #0000BB">replace</span><span style="color: #007700">(</span><span style="color: #0000BB">$match</span><span style="color: #007700">[</span><span style="color: #0000BB">2</span><span style="color: #007700">], </span><span style="color: #0000BB">$town</span><span style="color: #007700">, </span><span style="color: #0000BB">$callCake</span><span style="color: #007700">): </span><span style="color: #DD0000">''</span><span style="color: #007700">), </span><span style="color: #0000BB">$text</span><span style="color: #007700">);</span></span></code></span></pre><pre id="cakeErr680ec8aac008b-context" class="cake-context" style="display: none;">$text = '<!--default--> <!-- module_RHS - AARP Events --> {ifnot_slug==healthy-living/map} {module_RHS - AARP Events} {endif} {module_RHS - Tout A} {module_RHS - Ad Slot 1} {module_RHS - Join AARP Today} {module_RHS - Ad Slot 2} {module_FB - State Side Panel} {module_RHS - State Contact Us}' $town = array( '_id' => '576180bb0c4e268f7f8bb897', 'city' => 'Charleston', 'state' => 'WV', 'nearby' => array( (int) 0 => array( 'city' => 'Charleston', 'state' => 'WV', 'sef_url' => 'charleston-wv' ), (int) 1 => array( 'city' => 'South Charleston', 'state' => 'WV', 'sef_url' => 'south-charleston-wv' ), (int) 2 => array( 'city' => 'Dunbar', 'state' => 'WV', 'sef_url' => 'dunbar-wv' ), (int) 3 => array( 'city' => 'Cross Lanes', 'state' => 'WV', 'sef_url' => 'cross-lanes-wv' ), (int) 4 => array( 'city' => 'Institute', 'state' => 'WV', 'sef_url' => 'institute-wv' ), (int) 5 => array( 'city' => 'Tad', 'state' => 'WV', 'sef_url' => 'tad-wv' ), (int) 6 => array( 'city' => 'Pinch', 'state' => 'WV', 'sef_url' => 'pinch-wv' ), (int) 7 => array( 'city' => 'Hernshaw', 'state' => 'WV', 'sef_url' => 'hernshaw-wv' ), (int) 8 => array( 'city' => 'Belle', 'state' => 'WV', 'sef_url' => 'belle-wv' ), (int) 9 => array( 'city' => 'Saint Albans', 'state' => 'WV', 'sef_url' => 'saint-albans-wv' ), (int) 10 => array( 'city' => 'Elkview', 'state' => 'WV', 'sef_url' => 'elkview-wv' ), (int) 11 => array( 'city' => 'Nitro', 'state' => 'WV', 'sef_url' => 'nitro-wv' ), (int) 12 => array( 'city' => 'Tornado', 'state' => 'WV', 'sef_url' => 'tornado-wv' ), (int) 13 => array( 'city' => 'Blount', 'state' => 'WV', 'sef_url' => 'blount-wv' ), (int) 14 => array( 'city' => 'Upper Falls', 'state' => 'WV', 'sef_url' => 'upper-falls-wv' ) ), 'local' => array( (int) 0 => 'charleston-wv', (int) 1 => 'south-charleston-wv', (int) 2 => 'dunbar-wv', (int) 3 => 'cross-lanes-wv', (int) 4 => 'institute-wv', (int) 5 => 'tad-wv', (int) 6 => 'pinch-wv', (int) 7 => 'hernshaw-wv', (int) 8 => 'belle-wv', (int) 9 => 'saint-albans-wv', (int) 10 => 'elkview-wv', (int) 11 => 'nitro-wv', (int) 12 => 'tornado-wv', (int) 13 => 'blount-wv', (int) 14 => 'upper-falls-wv', (int) 15 => 'blue-creek-wv', (int) 16 => 'winifrede-wv', (int) 17 => 'ashford-wv', (int) 18 => 'poca-wv' ), 'season' => 'spring', 'aarp-events-image' => 'aarp-events', 'amusement-parks-image' => 'amusement-warm-c', 'arts-entertainment-image' => 'arts-all-bm', 'asset_version' => '240925', 'beaches-lakes-image' => 'beaches-lakes-cool-c', 'billboard1_caption' => 'Spring', 'billboard1_image_url' => '{local_happenings-image}', 'billboard1_link_url' => '/{local_sef_url}/happenings/', 'billboard1_subtitle' => 'See the Real Possibilities', 'billboard1_thumb_title' => ' Happenings', 'billboard1_thumb_url' => '{local_happenings-image}', 'billboard1_title' => 'Get to know AARP in {local_city_c}', 'billboard2_image_url' => '{local_season-image}', 'billboard2_link_url' => '/{local_sef_url}/{local_season}-fun/', 'billboard2_subtitle' => 'Explore fun and interesting things to do this {local_season} near you!', 'billboard2_thumb_title' => '{local_season_header}', 'billboard2_thumb_url' => '{local_season-image}', 'billboard2_title' => 'Time for {local_season_header}!', 'billboard3_image_url' => '{local_volunteering-image}', 'billboard3_link_url' => '/{local_sef_url}/volunteering/', 'billboard3_subtitle' => 'Make a difference!', 'billboard3_thumb_title' => 'Volunteering', 'billboard3_thumb_url' => '{local_volunteering-image}', 'billboard3_title' => 'Volunteering lifts everyone's spirits', 'bvideo_name' => '{local_full_state_c}', 'city-select-image' => 'cityselect-spring', 'coffee-image' => 'coffee-warm-m', 'coffee_radius' => '10', 'community_blogs_archive' => 'charleston-wv', 'community_blogs_list' => 'caregiving,healthy-living,savings-and-planning,work-and-jobs,life-reimagined,all,{local_state},charleston-wv', 'connect_town_groups' => '[{ "towns": { "atlanta-ga": { "name": "Atlanta, GA", "path": "/atlanta-ga/fight-fraud/" }, "chicago-il": { "name": "Chicago, IL", "path": "/chicago-il/fight-fraud/" }, "los-angeles-ca": { "name": "Los Angeles, CA", "path": "/los-angeles-ca/fight-fraud/" }, "new-york-ny": { "name": "New York City, NY", "path": "/new-york-ny/fight-fraud/?showtowns=true" }, "phoenix-az": { "name": "Phoenix, AZ", "path": "/phoenix-az/fight-fraud/" } }, "code": "CSN-LOCAL-GROUP1" }, { "towns": { "baltimore-md": { "name": "Baltimore Metro, MD", "path": "/baltimore-md/fight-fraud/" }, "dallas-tx": { "name": "Dallas, TX", "path": "/dallas-tx/fight-fraud/" }, "denver-co": { "name": "Denver, CO", "path": "/denver-co/fight-fraud/" }, "detroit-mi": { "name": "Detroit, MI", "path": "/detroit-mi/fight-fraud/" }, "orlando-fl": { "name": "Central Florida, FL", "path": "/orlando-fl/fight-fraud/?showtowns=true" }, "houston-tx": { "name": "Houston, TX", "path": "/houston-tx/fight-fraud/" }, "brookhaven-ny": { "name": "Long Island, NY", "path": "/brookhaven-ny/fight-fraud/?showtowns=true" }, "san-diego-ca": { "name": "San Diego County, CA", "path": "/san-diego-ca/fight-fraud/" }, "miami-fl": { "name": "South Florida, FL", "path": "/miami-fl/fight-fraud/" } }, "code": "CSN-LOCAL-GROUP2" }, { "towns": { "charlotte-nc": { "name": "Charlotte, NC", "path": "/charlotte-nc/aarp-events/" }, "boston-ma": { "name": "Greater Boston, MA", "path": "/boston-ma/aarp-events/?showtowns=true" }, "indianapolis-in": { "name": "Indianapolis, IN", "path": "/indianapolis-in/aarp-events/" }, "las-vegas-nv": { "name": "Las Vegas, NV", "path": "/las-vegas-nv/aarp-events/" }, "philadelphia-pa": { "name": "Philadelphia, PA", "path": "/philadelphia-pa/aarp-events/" }, "pittsburgh-pa": { "name": "Pittsburgh, PA", "path": "/pittsburgh-pa/aarp-events/" }, "portland-or": { "name": "Portland Metro, OR", "path": "/portland-or/aarp-events/" }, "seattle-wa": { "name": "Seattle, WA", "path": "/seattle-wa/aarp-events/" }, "saint-louis-mo": { "name": "St Louis, MO", "path": "/saint-louis-mo/aarp-events/" }, "minneapolis-mn": { "name": "Twin Cities, MN", "path": "/minneapolis-mn/aarp-events/?showtowns=true" } }, "code": "CSN-LOCAL-GROUP3" }, { "towns": { "new-orleans-la": { "name": "Greater New Orleans, LA", "path": "/new-orleans-la/fight-fraud/" }, "hartford-ct": { "name": "Hartford, CT", "path": "/hartford-ct/fight-fraud/" }, "little-rock-ar": { "name": "Little Rock, AR", "path": "/little-rock-ar/fight-fraud/" }, "oahu-hi": { "name": "Oahu, HI", "path": "/oahu-hi/fight-fraud/" }, "omaha-ne": { "name": "Omaham, NE", "path": "/omaha-ne/fight-fraud/" } }, "code": "CSN-LOCAL-GROUP4" }, { "towns": { "des-moines-ia": { "name": "Des Moines, IA", "path": "/des-moines-ia/aarp-events/" }, "fargo-nd": { "name": "Fargo, ND", "path": "/fargo-nd/aarp-events/" }, "allentown-pa": { "name": "Lehigh Valley, PA", "path": "/allentown-pa/aarp-events/?showtowns=true" }, "dale-city-va": { "name": "Prince William County, VA", "path": "/dale-city-va/aarp-events/" }, "worcester-ma": { "name": "Worcester County, MA", "path": "/worcester-ma/aarp-events/" } }, "code": "CSN-LOCAL-GROUP5" }, { "towns": { "charleston-wv": { "name": "Charleston, WV", "path": "/charleston-wv/aarp-events/" }, "helena-mt": { "name": "Lewis and Clark County, MT", "path": "/helena-mt/aarp-events/" }, "manchester-nh": { "name": "New Hampshire, NH", "path": "/manchester-nh/aarp-events/" }, "providence-ri": { "name": "Providence, RI", "path": "/providence-ri/aarp-events/" } }, "code": "CSN-LOCAL-GROUP6" }]', 'cvent_display_module' => 'false', 'cvent_widget_city' => '{local_city_state}', 'embed_video' => '<iframe width="100%" height="349" src="//players.brightcove.net/3772599298001/HkD6Qklb_default/index.html?videoId={local_embed_video_2}" allowfullscreen frameborder="0"></iframe>', 'espanol-news-header' => 'Noticias de {local_city}', 'espanol-news-image' => 'losangeles-spanish', 'events-image' => 'events-all', 'events_careversation_group_min' => '8', 'events_driversafety_group_min' => '8', 'events_index_slot1' => '{module_Cvent New Widget Section 3}', 'events_tek_group_min' => '8', 'event_big_thumb' => 'https://cdn-aarp.americantowns.com/img/responsive/events-all-1140x655.jpg', 'event_hero_image' => 'https://cdn-aarp.americantowns.com/img/template/hero/event.jpg', 'event_thumb' => 'https://cdn-aarp.americantowns.com/img/template/thumbs/event-t.jpg', 'fall-fun-image' => 'fall-fun-cool-c', 'fallfun_big_thumb' => 'https://cdn-aarp.americantowns.com/img/template/thumbs/fall-fun10-big-t.jpg', 'fallfun_hero_image' => 'https://cdn-aarp.americantowns.com/img/template/hero/fall-fun10.jpg', 'fallfun_thumb' => 'https://cdn-aarp.americantowns.com/img/template/thumbs/fall-fun10-t.jpg', 'farmers-markets-image' => 'farmers-markets-c', 'find_it_fast_link_url' => 'jobs', 'find_it_fast_title' => 'Work & Jobs', 'gfg-image' => 'gfg-warm-c-2', 'google_disclaimer' => '<p><b>Please note:</b> These listings are provided via Google for the {local_city} community. <b>Listings here do NOT imply that an AARP member discount is offered.</b> Please see the <a href="https://www.aarp.org/benefits-discounts/" target="_blank">AARP Membership & Benefits page</a> for a listing of businesses that do provide a member discount.</p>', 'happenings-image' => 'happenings-rural', 'happenings-tbd-pilot-text' => '<h2><span>Discover everything you can do with AARP</span></h2> <h3><span>See fun events, local offers, and more right where you live.</span></h3>', 'happenings_default_image' => 'https://cdn-aarp.americantowns.com/img/responsive/aarp-default-rp-min.png', 'happenings_gold_slug_line_10up' => 'AARP in {local_community_name}', 'happenings_gold_slug_line_state' => 'AARP in {local_full_state}', 'happenings_gold_slug_line_state_es' => 'AARP en Virginia Occidental', 'happenings_heading' => '{local_city} Happenings', 'happenings_twitter_header' => 'More from {local_city}', 'hiking-image' => 'hiking-cool-c', 'hiking_big_thumb' => 'https://cdn-aarp.americantowns.com/img/template/thumbs/hiking4-big-t.jpg', 'hiking_hero_image' => 'https://cdn-aarp.americantowns.com/img/template/hero/hiking4.jpg', 'hiking_thumb' => 'https://cdn-aarp.americantowns.com/img/template/thumbs/hiking4-t.jpg', 'home_events_slot1' => '{module_Cvent New Widget Section}', 'home_events_slot2' => '{module_HP - Blog - Learn More}', 'home_intro_text' => '<p> Select your community from the list below to learn about great programs, stimulating things to do, local services, discounts and more! </p>', 'hp-event-tout' => '{if_facebook_link}<div class="module-spacer text-center"> <div class="fb-page" data-href="{local_facebook_link}" data-tabs="timeline" data-small-header="false" data-adapt-container-width="true" data-hide-cover="false" data-show-facepile="true"><blockquote cite="{local_facebook_link}" class="fb-xfbml-parse-ignore"><a href="{local_facebook_link}">Facebook</a></blockquote></div></div> {endif}', 'ice_skating_big_thumb' => 'https://cdn-aarp.americantowns.com/img/responsive/ice-skating-all-1140x655.jpg', 'ice_skating_hero_image' => 'https://cdn-aarp.americantowns.com/img/template/hero/ice-skating.jpg', 'ice_skating_thumb' => 'https://cdn-aarp.americantowns.com/img/template/thumbs/ice-skating-t.jpg', 'image_url' => 'https://cdn-aarp.americantowns.com/img/template/hero/working-for-you.jpeg', 'jobs_widget_city' => '{local_city_c}', 'm2mredirect' => 'True', 'movies-image' => 'movies-all-c', 'movies_robots' => 'index, follow', 'name' => 'In Your Community', 'nature_big_thumb' => 'https://cdn-aarp.americantowns.com/img/template/thumbs/nature-center2-big-t.jpg', 'nature_hero_image' => 'https://cdn-aarp.americantowns.com/img/template/hero/nature-center2.jpg', 'nature_thumb' => 'https://cdn-aarp.americantowns.com/img/template/thumbs/nature-center2-t.jpg', 'nearme_map_radius' => '20', 'nearme_map_zip' => '{local_zip}', 'omniture_cookie' => 'charleston-wv-cp', 'page-title-right' => '{module_Event Snapshot Newsletter Signup}', 'parks-image' => 'parks-warm-c', 'pilot_towns_banner_image' => 'https://cdn-aarp.americantowns.com/img/classic/happenings-rural-240x140.jpg', 'pumpkin-picking-image' => 'fall-fun-all-1-pumpkins', 'recommendation_form_email' => 'jgunderson-palmer@aarp.org,bekim@americantowns.com,katherine@americantowns.com', 'recreation-image' => 'rec-cool-b', 'restaurantform_email' => 'bmazur@aarp.org,bekim@americantowns.com', 'restaurant_radius' => '10,20,30', 'season-activities' => 'Walking, microbreweries ', 'season-image' => 'spring-fun-warm-m', 'seasonal_big_thumb' => 'https://cdn-aarp.americantowns.com/img/template/thumbs/seasonal-big-t.jpg', 'seasonal_hero_image' => 'https://cdn-aarp.americantowns.com/img/template/hero/seasonal.jpg', 'seasonal_thumb' => 'https://cdn-aarp.americantowns.com/img/template/thumbs/seasonal-t.jpg', 'season_header' => 'Spring Fun', 'season_title' => 'Spring', 'skiing_big_thumb' => 'https://cdn-aarp.americantowns.com/img/template/thumbs/skiing-big-t.jpg', 'skiing_hero_image' => 'https://cdn-aarp.americantowns.com/img/template/hero/skiing.jpg', 'skiing_thumb' => 'https://cdn-aarp.americantowns.com/img/template/thumbs/skiing-t.jpg', 'spring-fun-image' => 'spring-fun-warm-m', 'state_blog_header' => 'AARP State News', 'state_blog_name' => 'West Virginia', 'summer-fun-image' => 'summer-fun-warm-m', 'tas_state_link' => 'https://takeastand.aarp.org/congressional-action-chart/?state=West+Virginia', 'term' => 'in Charleston', 'thingstodo_big_thumb' => 'https://cdn-aarp.americantowns.com/img/template/thumbs/things-to-do3-big-t.jpg', 'thingstodo_hero_image' => 'https://cdn-aarp.americantowns.com/img/template/hero/things-to-do3.jpg', 'thingstodo_thumb' => 'https://cdn-aarp.americantowns.com/img/template/thumbs/things-to-do3-t.jpg', 'vcc_featured_image' => 'https://s3.amazonaws.com/local-aarp/img/vcc/featured/20210430_4C9F7646-96EC-4C88-960A-997CE34788BC.jpg', 'veterans-image' => 'veterans', 'video_tout_image' => 'https://cdn-aarp.americantowns.com/img/template/video-touts/san-antonio-video.png', 'vineyards-wineries-image' => 'wineries', 'volunteer-today-button' => '<span class="media-middle"> <a href="https://www.aarp.org/volunteer/virtual/?intcmp=CSN-LNK-AARPLOCAL-VOLINT-20210331-{local_tracking_code_town}-{local_tracking_code_state}" class="red btn" target="_blank">I WANT TO VOLUNTEER</a> </span>', 'volunteering-image' => 'volunteering-winter', 'volunteering-news-image' => 'volunteer-all-m-hands', 'volunteer_help_image' => 'volunteering-help-military-families', 'volunteer_help_link_name' => 'See Projects', 'volunteer_help_link_url' => 'https://www.createthegood.org/how-to-guides?intcmp=SNG-LNK-AARPLOCAL-VOLHTG-20140805-{local_tracking_code_town}-{local_tracking_code_state}', 'volunteer_help_subtitle' => 'Help Military Families', 'volunteer_help_title' => 'Do-It-Yourself Project Guides', 'winter-fun-image' => 'winter-fun-snow-c-ski', 'winterfun_big_thumb' => 'https://cdn-aarp.americantowns.com/img/template/thumbs/winter-fun-big-t.jpg', 'winterfun_hero_image' => 'https://cdn-aarp.americantowns.com/img/template/hero/winter-fun.jpg', 'winterfun_pic_nav2' => '<li><a href="/{town_sef_url}/skiing/"><img src="{local_skiing_big_thumb}" title="Skiing"><span>Skiing</span></a></li>', 'winterfun_thumb' => 'https://cdn-aarp.americantowns.com/img/template/thumbs/winter-fun-t.jpg', 'youtube_image' => 'https://cdn-aarp.americantowns.com/img/template/icons/youtube.png', 'news_link' => 'https://www.aarp.org/WV?intcmp=SNG-LNK-AARPLOCAL-BLOGWV-20140101', 'contactus_text' => 'West Virginia', 'contactus_email' => 'WVAARP@aarp.org ', 'contactus_link' => 'https://states.aarp.org/about-aarp-west-virginia/?intcmp=SNG-LNK-AARPLOCAL-CONTACT-20140101', 'facebook_link' => 'https://www.facebook.com/AARPWestVirginia', 'twitter_link' => 'https://twitter.com/aarpwv', 'state_contract_id' => '56037', 'state_blog_flag' => 'https://states.aarp.org/wp-content/themes/aarpstates/images/state_flags/west-virginia.png', 'state_blog_link' => 'https://states.aarp.org/region/west-virginia/', 'state_blog_rss' => 'https://states.aarp.org/region/west-virginia/feed', 'cold_state' => 'yes', 'embed_video_2' => '5763161969001', '2020_election_link' => 'https://local.aarp.org/news/how-to-vote-in-west-virginias-2020-election-what-you-need-to-know-wv-2020-08-05.html', 'State_Label' => 'West Virginia's', 'vaccine_url' => 'https://local.aarp.org/news/the-covid19-vaccine-distribution-plan-in-west-virginia-wv-2021-02-04.html', 'at_ski_resort' => 'y', 'state_capital' => 'charleston-wv', '2024_election_link' => 'https://states.aarp.org/west-virginia/election-voting-guide', '2024_election_link_es' => 'https://states.aarp.org/west-virginia/elecciones-guia-para-votar-virginia-occidental', 'advanced_directives_link' => 'https://www.caringinfo.org/wp-content/uploads/WestVirginia.pdf', 'full_state' => 'West Virginia', 'county' => 'Kanawha', 'geo' => array( (int) 0 => (float) -81.635398864746, (int) 1 => (float) 38.353298187256 ), 'latitude' => (float) 38.353298187256, 'longitude' => (float) -81.635398864746, 'city_state' => 'Charleston, WV', 'city_state_search' => 'Charleston WV,Charleton WV', 'pilot_name' => 'Charleston', 'pilot_sef_url' => 'charleston-wv', 'community_id' => (int) 72, 'community_name' => 'Charleston', 'community_state' => 'WV', 'community_region' => 'South', 'brightspot_region' => 'charleston-wv', 'title' => 'Charleston, WV', 'subtitle' => 'Highlighting {local_city} ', 'tracking_code_town' => 'CHARLESTON', 'tracking_code_state' => 'WV', 'ad_state' => 'wv', 'ad_city' => 'charleston', 'ad_region' => null, 'timezone' => 'America/New_York', 'type' => 'town', 'zip' => '25301', 'sef_url' => 'charleston-wv', 'americantowns_url' => 'https://www.americantowns.com/charleston-wv/', 'alt_names' => 'Charleston,Charleton', 'zipcodes' => array( (int) 0 => '25301', (int) 1 => '25302', (int) 2 => '25303', (int) 3 => '25304', (int) 4 => '25305', (int) 5 => '25306', (int) 6 => '25309', (int) 7 => '25311', (int) 8 => '25312', (int) 9 => '25313', (int) 10 => '25314', (int) 11 => '25315', (int) 12 => '25317', (int) 13 => '25320', (int) 14 => '25321', (int) 15 => '25322', (int) 16 => '25323', (int) 17 => '25324', (int) 18 => '25325', (int) 19 => '25326', (int) 20 => '25327', (int) 21 => '25328', (int) 22 => '25329', (int) 23 => '25330', (int) 24 => '25331', (int) 25 => '25332', (int) 26 => '25333', (int) 27 => '25334', (int) 28 => '25335', (int) 29 => '25336', (int) 30 => '25337', (int) 31 => '25338', (int) 32 => '25339', (int) 33 => '25350', (int) 34 => '25356', (int) 35 => '25357', (int) 36 => '25358', (int) 37 => '25360', (int) 38 => '25361', (int) 39 => '25362', (int) 40 => '25364', (int) 41 => '25365', (int) 42 => '25375', (int) 43 => '25387', (int) 44 => '25389', (int) 45 => '25392', (int) 46 => '25396' ), 'urls' => array( (int) 0 => 'charleston-wv', (int) 1 => 'charleton-wv', (int) 2 => 'big-chimney-wv', (int) 3 => 's-charleston-wv', (int) 4 => 'south-charleston-wv', (int) 5 => 'kanawha-city-wv', (int) 6 => 'malden-wv', (int) 7 => 'cross-lanes-wv', (int) 8 => 'chesapeake-wv', (int) 9 => 'marmet-wv', (int) 10 => 'wv-dept-of-motor-veh-wv', (int) 11 => 'sissonville-wv', (int) 12 => 'united-bank-wv', (int) 13 => 'verizon-wv' ), 'town_ids' => array( (int) 0 => '10525', (int) 1 => '10526', (int) 2 => '10527', (int) 3 => '10528', (int) 4 => '10529', (int) 5 => '10530', (int) 6 => '10531', (int) 7 => '10532', (int) 8 => '10533', (int) 9 => '10534', (int) 10 => '10535', (int) 11 => '10536', (int) 12 => '10537', (int) 13 => '10538', (int) 14 => '10539', (int) 15 => '10540', (int) 16 => '10541', (int) 17 => '10542', (int) 18 => '10543', (int) 19 => '10544', (int) 20 => '10545', (int) 21 => '10546', (int) 22 => '10547', (int) 23 => '10548', (int) 24 => '10549', (int) 25 => '10550', (int) 26 => '10551', (int) 27 => '10552', (int) 28 => '10553', (int) 29 => '10554', (int) 30 => '10555', (int) 31 => '10556', (int) 32 => '10557', (int) 33 => '10558', (int) 34 => '10559', (int) 35 => '10560', (int) 36 => '10561', (int) 37 => '10562', (int) 38 => '10563', (int) 39 => '10564', (int) 40 => '10565', (int) 41 => '10566', (int) 42 => '10567', (int) 43 => '10568', (int) 44 => '10569', (int) 45 => '10570', (int) 46 => '10571' ), 'has_happenings' => 'true', 'cvent_community_code' => 'wv-charleston' ) $callCake = true $matches = array( (int) 0 => array( (int) 0 => '{ifnot_slug==healthy-living/map} {module_RHS - AARP Events} {endif}', (int) 1 => 'slug==healthy-living/map', (int) 2 => ' {module_RHS - AARP Events} ' ) ) $match = array( (int) 0 => '{ifnot_slug==healthy-living/map} {module_RHS - AARP Events} {endif}', (int) 1 => 'slug==healthy-living/map', (int) 2 => ' {module_RHS - AARP Events} ' ) $token = 'slug' $keyword = 'healthy-living/map'</pre><pre class="stack-trace">Localize::replace() - APP/Lib/Localize.php, line 152 Modules::render() - APP/Lib/Modules.php, line 9 include - APP/View/Elements/display.ctp, line 13 View::_evaluate() - CORE/Cake/View/View.php, line 971 View::_render() - CORE/Cake/View/View.php, line 933 View::render() - CORE/Cake/View/View.php, line 473 Controller::render() - CORE/Cake/Controller/Controller.php, line 963 AppController::renderPage() - APP/Controller/AppController.php, line 136 BlogsController::display() - APP/Controller/BlogsController.php, line 81 ReflectionMethod::invokeArgs() - [internal], line ?? Controller::invokeAction() - CORE/Cake/Controller/Controller.php, line 491 Dispatcher::_invoke() - CORE/Cake/Routing/Dispatcher.php, line 193 Dispatcher::dispatch() - CORE/Cake/Routing/Dispatcher.php, line 167 [main] - APP/webroot/index.php, line 118</pre></div></pre><div class="module clearfix"><!--default--> <!-- module_RHS - AARP Events --> <div class="ar-basic-box module-spacer"> <header> <div class="pull-right"> <a href="/charleston-wv/aarp-events/" data-formelementid="LOCAL-BTN-CLK-SEEALL-EVENTS"> <img style="width:30px;" src="https://cdn-aarp.americantowns.com/img/template/icons/aarp_event_icon.png" alt="Upcoming AARP Events" /> </a> </div> <h2 class="visible-lg">AARP Events for Charleston</h2> <h2 class="hidden-lg">AARP Events for Charleston</h2> </header> <div class="wrap"> <div class="ar-listing snippet"> <ul class="list"> <li class="item" data-pageindex="1"> <h2 class="title"><a href="/aarp-event/aarp-live-decluttering-for-today-and-tomorrow-51925-87nw6zdbytm.html" data-formelementid="LOCAL-BTN-CLK-EVENTS-AARP-LIVE-DECLUTTERING-FOR-TODAY-AND-TOMORROW-51925">AARP Live: Decluttering for Today and Tomorrow , 5/19/25</a></h2> <p class="time">Monday, May 19, 2025 at 8:00 p.m. ET</p> <p class="venue"></p> <p class="loc">Online Event</p> </li><li class="item" data-pageindex="1"> <h2 class="title"><a href="/aarp-event/aarp-live-social-security-whats-right-for-you-61625-glnbkkyk2gm.html" data-formelementid="LOCAL-BTN-CLK-EVENTS-AARP-LIVE-SOCIAL-SECURITY-WHATS-RIGHT-FOR-YOU-61625">AARP Live: Social Security: What’s Right For You? , 6/16/25</a></h2> <p class="time">Monday, Jun 16, 2025 at 8:00 p.m. ET</p> <p class="venue"></p> <p class="loc">Online Event</p> </li><li class="item" data-pageindex="1"> <h2 class="title"><a href="/aarp-event/aarp-live-ask-me-anything-fraud-edition-72125-3zngmt79zzl.html" data-formelementid="LOCAL-BTN-CLK-EVENTS-AARP-LIVE-ASK-ME-ANYTHING-FRAUD-EDITION-72125">AARP Live: Ask Me Anything – Fraud Edition, 7/21/25</a></h2> <p class="time">Monday, Jul 21, 2025 at 8:00 p.m. ET</p> <p class="venue"></p> <p class="loc">Online Event</p> </li> </ul> <p><a class="link-red" href="/charleston-wv/aarp-events/" data-formelementid="LOCAL-BTN-CLK-SEEALL-EVENTS">View All AARP Events<i class="ml-1 fas fa-chevron-right"></i></a></p> </div> </div> </div> <div aria-hidden="true" class="aarpe-ad-wrapper"> <div class="aarpe-ad en clearfix" id="300x250_53475" data-adsize="300x250"> <script type="text/javascript"> if(typeof AARP.ads !== 'undefined'){ AARP.ads.slots({ id:'300x250_53475', size:'300x250'}); } </script> </div> </div> <div class="card-tout card-dark membership-tout" style="margin:0 0 30px 0;height:360px;"> <img class="img-responsive image" title="image of two AARP membership cards" alt="image of two AARP membership cards" src="https://cdn-aarp.americantowns.com/img/tout-two-cards.png"> <div class="title">Last Chance to Save!<br />New Pricing Coming in 2025.</div> <br /> <p> This is AARP's first rate increase in 15 years.<br />Don't miss out, join today and save!<br /><br /> </p> <div class="action"> <a class="btn" href="https://appsec.aarp.org/mem/join?campaignid=UAJFT3&intcmp=LNK-CSN-AARPLOCAL-JRTOUT-RR-A-CHARLESTON-WV">Join AARP</a> <div class="body">Already a member? <a href="https://appsec.aarp.org/mem/renew?campaignid= UARFT3&intcmp=LNK-CSN-AARPLOCAL-JRTOUT-RR-A-CHARLESTON-WV">Renew</a> or <a href="https://www.aarp.org/benefits-discounts/my-membership/print-your-card/">Print Card</a></div> </div> </div> <style> .membership-tout {padding:16px 20px;} .membership-tout .list li { margin: 0; } </style> <div aria-hidden="true" class="aarpe-ad-wrapper"> <div class="aarpe-ad en clearfix" id="300x250_93505" data-adsize="300x250"> <script type="text/javascript"> if(typeof AARP.ads !== 'undefined'){ AARP.ads.slots({ id:'300x250_93505', size:'300x250'}); } </script> </div> </div> <div class="module-spacer text-center"> <div class="fb-page" alt="Image of AARP West Virginia Facebook Page" title="Image of AARP West Virginia Facebook Page" data-href="https://www.facebook.com/AARPWestVirginia" data-tabs="timeline" width="" height="" data-small-header="false" data-adapt-container-width="true" data-hide-cover="false" data-show-facepile="true"> <blockquote cite="https://www.facebook.com/AARPWestVirginia" class="fb-xfbml-parse-ignore"><a href="https://www.facebook.com/AARPWestVirginia">Facebook</a></blockquote> </div> </div> <div class="ar-basic-box module-spacer"> <header> <h2>Contact AARP <br />in Charleston</h2> </header> <div class="wrap"> <div class="ar-quick-list module-spacer"> <ul class="list-unstyled"> <li><i class="list-icon fa fa-envelope" alt="Email icon" title="Email icon" aria-hidden="true"></i><a href="mailto:WVAARP@aarp.org " target="_blank" rel="noopener">WVAARP@aarp.org </a></li> <li><i class="list-icon fa fa-globe" alt="Globe icon" title="Globe icon" aria-hidden="true"></i><a href="https://states.aarp.org/region/west-virginia/" target="_blank" rel="noopener">AARP West Virginia</a></li> <li><i class="list-icon fa fa-map-marker" alt="Map Marker icon" title="Map Marker icon" aria-hidden="true"></i><a href="https://states.aarp.org/about-aarp-west-virginia/?intcmp=SNG-LNK-AARPLOCAL-CONTACT-20140101-CHARLESTON-WV" target="_blank" rel="noopener">Contact Us</a></li> </ul> </div> <a href="https://www.facebook.com/AARPWestVirginia" target="_blank" rel="noopener" aria-label="Open Facebook"><img style="max-width: 48px;" src="https://cdn-aarp.americantowns.com/img/page/icons/facebook.png" alt="Facebook icon" title="Facebook icon"></a> <a href="https://twitter.com/aarpwv" target="_blank" rel="noopener" aria-label="Open Twitter"><img style="max-width: 48px;" src="https://cdn-aarp.americantowns.com/img/page/icons/twitter.png" alt="Twitter icon" title="Twitter icon"></a> </div> </div> </div></div> <div class="col-md-8 left-rail left-bot"></div> <div class="col-md-4 right-rail right-bot thin-rhs"></div> </div> <div class="row oneColumnLayout"> </div> <div class="row oneColumnLayout"> <div class="col-md-12"><!-- script to activate navbar --> <script type="text/javascript"> jQuery(".channelBarMain ul.left li a").click(function() { window.location = jQuery(this).attr('href'); }); </script> </div> </div> ' $scripts_for_layout = '<title>Social Security Administration Backs Away From Proposed Changes</title> <meta name="page_title" content="Social Security Administration Backs Away From Proposed Changes"/> <meta name="robots" content="noindex, nofollow"/> <meta content="man holding social security card KenTannenbaum/Getty Images/iStockphoto Social Security Administration (SSA) has confirmed to AARP that beginning April" name="description"/> <meta content="Social, Security, Administration, Backs, Away, From, Proposed, Changes" name="keywords"/> <link rel="canonical" href="https://states.aarp.org/wyoming/social-security-administration-backs-away-from-proposed-changes" /> <meta property="og:url" content="https://vccstaging.local.aarp.org/news/social-security-administration-backs-away-from-proposed-changes-wy-2025-04-10.html"/> <meta name="twitter:card" content="summary_large_image"/> <meta name="twitter:title" content="Social Security Administration Backs Away From Proposed Changes"/> <meta name="twitter:description" content="Social Security Administration (SSA) has confirmed to AARP that beginning April 14, they will allow all claim types to be completed over the telephone as they"/> <meta name="twitter:image" content="https://aarp-states.brightspotcdn.com/dims4/default/d1f0ead/2147483647/strip/true/crop/4876x3135+0+123/resize/420x270!/quality/90/?url=http%3A%2F%2Faarp-brightspot.s3.amazonaws.com%2Fstates%2Fdf%2Fb4%2F4bdf83474e68876c65d4d2dde6ca%2Fsocial-security-impostor-scams.jpg"/> <meta property="og:type" content="article"/> <meta property="og:title" content="Social Security Administration Backs Away From Proposed Changes"/> <meta property="og:description" content="Social Security Administration (SSA) has confirmed to AARP that beginning April 14, they will allow all claim types to be completed over the telephone as they"/> <meta property="og:image" content="https://aarp-states.brightspotcdn.com/dims4/default/d1f0ead/2147483647/strip/true/crop/4876x3135+0+123/resize/420x270!/quality/90/?url=http%3A%2F%2Faarp-brightspot.s3.amazonaws.com%2Fstates%2Fdf%2Fb4%2F4bdf83474e68876c65d4d2dde6ca%2Fsocial-security-impostor-scams.jpg"/> /* temporary */ .RichTextArticleBody ul { padding-left: 20px; 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Warning (2): include() [<a href='http://php.net/function.include'>function.include</a>]: Failed opening '/var/www/vhosts/vcc_staging/app/Resource/aarp2_master.bodyTargeting.html' for inclusion (include_path='/var/www/vhosts/vcc_staging/lib:.:/usr/share/pear:/usr/share/php') [APP/View/Layouts/aarp_2023.ctp, line 243]Code Context<?php if (!$nowrapper): // MLW - Spanish wrappers TBDinclude (APP . "Resource/aarp2_master.footer.html");include (APP . "Resource/aarp2_master.bodyTargeting.html");$viewFile = '/var/www/vhosts/vcc_staging/app/View/Layouts/aarp_2023.ctp' $dataForView = array( 'content_for_layout' => '<div class="row twoColumnLayout"> <div class="col-md-8 left-rail"><div class="module clearfix"><div class="ar-basic-box"> <div> <div class="module-spacer"> <header><h1 class="article-headline">Social Security Administration Backs Away From Proposed Changes</h1></header> <div class="posted-on"> Posted on 04/10/25 </div> </div> <div class="module-spacer"> <span class="blog-content"><p><div class="RichTextArticleBody"> <div class="RichTextArticleBody-body"><div class="Enhancement" > <div class="Enhancement-item"><figure class="Figure" data-alignment="center"> <img src="https://aarp-states.brightspotcdn.com/df/b4/4bdf83474e68876c65d4d2dde6ca/social-security-impostor-scams.jpg" alt="social security card" width="4876" height="3381"/> <figcaption class="Figure-caption">man holding social security card</figcaption> <div class="Figure-credit">KenTannenbaum/Getty Images/iStockphoto</div> </figure> </div> </div><p>Social Security Administration (SSA) has confirmed to AARP that beginning April 14, they will allow all claim types to be completed over the telephone as they previously had been. This includes Retirement, Survivors, and Auxiliary (Spouse or Child) benefits that SSA previously announced would require in-person identity proofing, in addition to Social Security Disability Insurance, Medicare, and SSI.<br><br>AARP had strongly opposed this decision from the start, arguing that it unduly burdens older adults, especially those in rural areas. Over the last two weeks, over one million emails, texts, and letters were sent to congress from concerned constituents.<br><br>"This is great news for older Americans,” said AARP Executive Vice President Nancy LeaMond. “We appreciate SSA listening to AARP and millions of Americans about the impact on their lives and providing better access to customer service for Social Security benefits. SSA's guarantee of phone access for claims is a win for older Americans, and we look forward to further improvements in their customer service."<br><br>Prior to last night’s SSA Announcement, people applying for retirement, survivor or <span class="Enhancement" ><span class="Enhancement-item"><a class="Link" href="https://www.aarp.org/social-security/faq/collecting-benefits-as-spouse/" target="_blank" rel="noopener noreferrer">family benefits</a></span></span> were going to be required to use an online <span class="Enhancement" ><span class="Enhancement-item"><a class="Link" href="https://www.aarp.org/social-security/open-your-online-account/" target="_blank" rel="noopener noreferrer">My Social Security account</a></span></span> or make an appointment at a local SSA office to show proof of identity, a necessary step in filing for benefits or reporting a change in bank direct deposit information to receive payments.<br><br>AARP has long advocated for better service delivery from the SSA. As of April 8, t<span class="Enhancement" ><span class="Enhancement-item"><a class="Link" href="https://nam12.safelinks.protection.outlook.com/?url=https%3A%2F%2Fwww.ssa.gov%2Fssa-performance%2F800-number-performance&data=05%7C02%7Ctlacock%40aarp.org%7C9f63d20488fa4fe9f34608dd7864bcb0%7Ca395e38b4b754e4493499a37de460a33%7C0%7C0%7C638799096260532553%7CUnknown%7CTWFpbGZsb3d8eyJFbXB0eU1hcGkiOnRydWUsIlYiOiIwLjAuMDAwMCIsIlAiOiJXaW4zMiIsIkFOIjoiTWFpbCIsIldUIjoyfQ%3D%3D%7C0%7C%7C%7C&sdata=CVEq5B%2Bo62ShWywhqDqZWTtAr36FbIUwF08kgwcmkgg%3D&reserved=0" target="_blank" rel="noopener noreferrer">he latest data f</a></span></span>rom the office suggests those calling the SSA helpline this week waited on hold for an average of three and a half hours. That is much higher than the average of one hour during November of 2024 and one hour and 39 minutes just last month. For most of last year, SSA maintained a phone busy rate of 0 percent. But that has since changed, skyrocketing in March to nearly 1 out of every 3 callers getting a pre-recorded message that the lines are too busy and are then hung up on by SSA. For those lucky enough to get their call answered, they often wait up to two and a half hours or more for a call back.<br><br>The plan to force most ID verifications to the SSA website was torpedoed by a lack of reliability from the site. According to reports, SSA’s online portal has suffered 5 outages in March alone, including a full outage on March 31.<br><br>“What was once a persistent concern has now become a crisis – our members are deeply concerned by the rapid deterioration in Social Security customer service,” said AARP Wyoming State Director Sam Shumway.<br><br>“Few issues matter more to older Americans than Social Security. We consistently hear how vital Social Security is to older Americans – and how much they depend on services provided by the Social Security Administration, whether it be over the phone, online, or face-to-face at local field offices,” he added.<br><br>SSA has released a list of permanent and temporary office closures or service availability changes, which can be <span class="Enhancement" ><span class="Enhancement-item"><a class="Link" href="https://nam12.safelinks.protection.outlook.com/?url=https%3A%2F%2Fwww.ssa.gov%2Fagency%2Femergency%2F%3Futm_campaign%3Demergencypage%26utm_content%3Dctabtn%26utm_medium%3Demail%26utm_source%3Dgovdelivery%23K&data=05%7C02%7Ctlacock%40aarp.org%7C9f63d20488fa4fe9f34608dd7864bcb0%7Ca395e38b4b754e4493499a37de460a33%7C0%7C0%7C638799096260552136%7CUnknown%7CTWFpbGZsb3d8eyJFbXB0eU1hcGkiOnRydWUsIlYiOiIwLjAuMDAwMCIsIlAiOiJXaW4zMiIsIkFOIjoiTWFpbCIsIldUIjoyfQ%3D%3D%7C0%7C%7C%7C&sdata=WagH%2B8X4xp7y35r4EfgBdzhNEFZM8RkAwmDYDRbHTug%3D&reserved=0" target="_blank" rel="noopener noreferrer">found here</a></span></span>. As of April 7, the site shows only Cody as only able to offer assistance by telephone until further notice and no in-person service. This is the only Wyoming office which has been impacted.<br><br>"We still need your voice in this fight to create better customer service,” said Shumway. “Email your lawmakers today and tell them to strengthen Social Security customer service"<br></p></div> </div> </p></span> </div> </div> <p><i>This story is provided by AARP Wyoming. Visit the <a href="https://states.aarp.org/region/wyoming/" target="_blank">AARP Wyoming</a> page for more news, events, and programs affecting retirement, health care, and more.</i></p> </div> </div><div class="module clearfix"><script src="https://npmcdn.com/flickity@2/dist/flickity.pkgd.min.js"></script> <script src="https://aarp-states.brightspotcdn.com/resource/00000168-dd17-d487-a96e-df5fe3ee0000/styleguide/All.min.d703996ba6a992470f9f7fa2170736df.gz.js"></script> <link class="Webpack-css" rel="stylesheet" href="https://aarp-states.brightspotcdn.com/resource/00000168-dd17-d487-a96e-df5fe3ee0000/styleguide/All.min.2cef3303b65f09149a6db29044f033cb.gz.css"> <!-- <script src="https://aarp-states.brightspotcdn.com/resource/00000168-dd17-d487-a96e-df5fe3ee0000/styleguide/All.min.c85a242a55150cd195e494cd6e5b9c77.gz.js" async=""></script> <link rel="stylesheet" media="all" href="https://aarp-states.brightspotcdn.com/resource/00000168-dd17-d487-a96e-df5fe3ee0000/styleguide/All.min.bfe6eb5a8301841feef3af4e9bd1e26d.gz.css"> --> <!-- bypass --> <style> a:focus, a:hover { text-decoration: underline; } h1.article-headline { margin: 0 0 1rem; } </style> <!-- <style> .Enhancement-item .Figure { margin-bottom: 24px; } .RichTextArticleBody-body ul { margin-bottom: 24px; } .RichTextArticleBody-body p{ margin: 12px 0; } .RichTextModule-items { clear: both; display: table; width: 100%; margin-bottom: 12px; } .VideoEnhancement>* { color: var(--primaryTextColor); font-size: 13px; font-weight: 400; line-height: 1.4; font-style: italic; background: #f0efed } @media only screen and (min-width: 768px) { .VideoEnhancement>* { font-size:14px; font-weight: 400; line-height: 1.47 } } .VideoEnhancement-title { padding: 20px } @media only screen and (min-width: 768px) { .VideoEnhancement-title { padding:30px } } .VideoEnhancement-player>* { position: relative; width: 100%; height: 0; padding-bottom: 56.25% } .VideoEnhancement iframe { border: 0; position: absolute; top: 0; left: 0; width: 100%; height: 100% } [data-video-player] { display: block; padding-bottom: 56.25%; height: 0; margin: 0 auto; } [data-video-player][data-aspect-ratio="4x3"] { padding-bottom: 56.25%; } [data-video-player][data-aspect-ratio="16x9"] { padding-bottom: 56.25% } </style> --></div><div class="module clearfix"><div class="module-spacer tout-homefit-750"> <a data-formelementid="CSN-LOCAL-HC-NEWSSK-02272024" href="/charleston-wv/home-and-community/?intcmp=CSN-LOCAL-HC-NEWSSK-02272024"><img class="img-responsive" alt="Explore the free AARP HomeFit Guide" title="Explore the free AARP HomeFit Guide" src="https://cdn-aarp.americantowns.com/img/touts/HomeFit_750x150.png"></a> </div></div></div> <div class="col-md-4 right-rail thin-rhs"><pre class="cake-error"><a href="javascript:void(0);" onclick="document.getElementById('cakeErr680ec8aac008b-trace').style.display = (document.getElementById('cakeErr680ec8aac008b-trace').style.display == 'none' ? '' : 'none');"><b>Notice</b> (8)</a>: Undefined index: slug [<b>APP/Lib/Localize.php</b>, line <b>152</b>]<div id="cakeErr680ec8aac008b-trace" class="cake-stack-trace" style="display: none;"><a href="javascript:void(0);" onclick="document.getElementById('cakeErr680ec8aac008b-code').style.display = (document.getElementById('cakeErr680ec8aac008b-code').style.display == 'none' ? '' : 'none')">Code</a> <a href="javascript:void(0);" onclick="document.getElementById('cakeErr680ec8aac008b-context').style.display = (document.getElementById('cakeErr680ec8aac008b-context').style.display == 'none' ? '' : 'none')">Context</a><pre id="cakeErr680ec8aac008b-code" class="cake-code-dump" style="display: none;"><code><span style="color: #000000"><span style="color: #0000BB"> </span><span style="color: #007700">if(</span><span style="color: #0000BB">strstr</span><span style="color: #007700">(</span><span style="color: #0000BB">$match</span><span style="color: #007700">[</span><span style="color: #0000BB">1</span><span style="color: #007700">],</span><span style="color: #DD0000">'=='</span><span style="color: #007700">)) {</span></span></code> <code><span style="color: #000000"><span style="color: #0000BB"> </span><span style="color: #007700">list(</span><span style="color: #0000BB">$token</span><span style="color: #007700">,</span><span style="color: #0000BB">$keyword</span><span style="color: #007700">) = </span><span style="color: #0000BB">explode</span><span style="color: #007700">(</span><span style="color: #DD0000">"=="</span><span style="color: #007700">,</span><span style="color: #0000BB">$match</span><span style="color: #007700">[</span><span style="color: #0000BB">1</span><span style="color: #007700">],</span><span style="color: #0000BB">2</span><span style="color: #007700">);</span></span></code> <span class="code-highlight"><code><span style="color: #000000"><span style="color: #0000BB"> $text </span><span style="color: #007700">= </span><span style="color: #0000BB">str_replace</span><span style="color: #007700">(</span><span style="color: #0000BB">$match</span><span style="color: #007700">[</span><span style="color: #0000BB">0</span><span style="color: #007700">], (</span><span style="color: #0000BB">strtolower</span><span style="color: #007700">(</span><span style="color: #0000BB">$town</span><span style="color: #007700">[</span><span style="color: #0000BB">$token</span><span style="color: #007700">]) != </span><span style="color: #0000BB">strtolower</span><span style="color: #007700">(</span><span style="color: #0000BB">$keyword</span><span style="color: #007700">) ? </span><span style="color: #0000BB">self</span><span style="color: #007700">::</span><span style="color: #0000BB">replace</span><span style="color: #007700">(</span><span style="color: #0000BB">$match</span><span style="color: #007700">[</span><span style="color: #0000BB">2</span><span style="color: #007700">], </span><span style="color: #0000BB">$town</span><span style="color: #007700">, </span><span style="color: #0000BB">$callCake</span><span style="color: #007700">): </span><span style="color: #DD0000">''</span><span style="color: #007700">), </span><span style="color: #0000BB">$text</span><span style="color: #007700">);</span></span></code></span></pre><pre id="cakeErr680ec8aac008b-context" class="cake-context" style="display: none;">$text = '<!--default--> <!-- module_RHS - AARP Events --> {ifnot_slug==healthy-living/map} {module_RHS - AARP Events} {endif} {module_RHS - Tout A} {module_RHS - Ad Slot 1} {module_RHS - Join AARP Today} {module_RHS - Ad Slot 2} {module_FB - State Side Panel} {module_RHS - State Contact Us}' $town = array( '_id' => '576180bb0c4e268f7f8bb897', 'city' => 'Charleston', 'state' => 'WV', 'nearby' => array( (int) 0 => array( 'city' => 'Charleston', 'state' => 'WV', 'sef_url' => 'charleston-wv' ), (int) 1 => array( 'city' => 'South Charleston', 'state' => 'WV', 'sef_url' => 'south-charleston-wv' ), (int) 2 => array( 'city' => 'Dunbar', 'state' => 'WV', 'sef_url' => 'dunbar-wv' ), (int) 3 => array( 'city' => 'Cross Lanes', 'state' => 'WV', 'sef_url' => 'cross-lanes-wv' ), (int) 4 => array( 'city' => 'Institute', 'state' => 'WV', 'sef_url' => 'institute-wv' ), (int) 5 => array( 'city' => 'Tad', 'state' => 'WV', 'sef_url' => 'tad-wv' ), (int) 6 => array( 'city' => 'Pinch', 'state' => 'WV', 'sef_url' => 'pinch-wv' ), (int) 7 => array( 'city' => 'Hernshaw', 'state' => 'WV', 'sef_url' => 'hernshaw-wv' ), (int) 8 => array( 'city' => 'Belle', 'state' => 'WV', 'sef_url' => 'belle-wv' ), (int) 9 => array( 'city' => 'Saint Albans', 'state' => 'WV', 'sef_url' => 'saint-albans-wv' ), (int) 10 => array( 'city' => 'Elkview', 'state' => 'WV', 'sef_url' => 'elkview-wv' ), (int) 11 => array( 'city' => 'Nitro', 'state' => 'WV', 'sef_url' => 'nitro-wv' ), (int) 12 => array( 'city' => 'Tornado', 'state' => 'WV', 'sef_url' => 'tornado-wv' ), (int) 13 => array( 'city' => 'Blount', 'state' => 'WV', 'sef_url' => 'blount-wv' ), (int) 14 => array( 'city' => 'Upper Falls', 'state' => 'WV', 'sef_url' => 'upper-falls-wv' ) ), 'local' => array( (int) 0 => 'charleston-wv', (int) 1 => 'south-charleston-wv', (int) 2 => 'dunbar-wv', (int) 3 => 'cross-lanes-wv', (int) 4 => 'institute-wv', (int) 5 => 'tad-wv', (int) 6 => 'pinch-wv', (int) 7 => 'hernshaw-wv', (int) 8 => 'belle-wv', (int) 9 => 'saint-albans-wv', (int) 10 => 'elkview-wv', (int) 11 => 'nitro-wv', (int) 12 => 'tornado-wv', (int) 13 => 'blount-wv', (int) 14 => 'upper-falls-wv', (int) 15 => 'blue-creek-wv', (int) 16 => 'winifrede-wv', (int) 17 => 'ashford-wv', (int) 18 => 'poca-wv' ), 'season' => 'spring', 'aarp-events-image' => 'aarp-events', 'amusement-parks-image' => 'amusement-warm-c', 'arts-entertainment-image' => 'arts-all-bm', 'asset_version' => '240925', 'beaches-lakes-image' => 'beaches-lakes-cool-c', 'billboard1_caption' => 'Spring', 'billboard1_image_url' => '{local_happenings-image}', 'billboard1_link_url' => '/{local_sef_url}/happenings/', 'billboard1_subtitle' => 'See the Real Possibilities', 'billboard1_thumb_title' => ' Happenings', 'billboard1_thumb_url' => '{local_happenings-image}', 'billboard1_title' => 'Get to know AARP in {local_city_c}', 'billboard2_image_url' => '{local_season-image}', 'billboard2_link_url' => '/{local_sef_url}/{local_season}-fun/', 'billboard2_subtitle' => 'Explore fun and interesting things to do this {local_season} near you!', 'billboard2_thumb_title' => '{local_season_header}', 'billboard2_thumb_url' => '{local_season-image}', 'billboard2_title' => 'Time for {local_season_header}!', 'billboard3_image_url' => '{local_volunteering-image}', 'billboard3_link_url' => '/{local_sef_url}/volunteering/', 'billboard3_subtitle' => 'Make a difference!', 'billboard3_thumb_title' => 'Volunteering', 'billboard3_thumb_url' => '{local_volunteering-image}', 'billboard3_title' => 'Volunteering lifts everyone's spirits', 'bvideo_name' => '{local_full_state_c}', 'city-select-image' => 'cityselect-spring', 'coffee-image' => 'coffee-warm-m', 'coffee_radius' => '10', 'community_blogs_archive' => 'charleston-wv', 'community_blogs_list' => 'caregiving,healthy-living,savings-and-planning,work-and-jobs,life-reimagined,all,{local_state},charleston-wv', 'connect_town_groups' => '[{ "towns": { "atlanta-ga": { "name": "Atlanta, GA", "path": "/atlanta-ga/fight-fraud/" }, "chicago-il": { "name": "Chicago, IL", "path": "/chicago-il/fight-fraud/" }, "los-angeles-ca": { "name": "Los Angeles, CA", "path": "/los-angeles-ca/fight-fraud/" }, "new-york-ny": { "name": "New York City, NY", "path": "/new-york-ny/fight-fraud/?showtowns=true" }, "phoenix-az": { "name": "Phoenix, AZ", "path": "/phoenix-az/fight-fraud/" } }, "code": "CSN-LOCAL-GROUP1" }, { "towns": { "baltimore-md": { "name": "Baltimore Metro, MD", "path": "/baltimore-md/fight-fraud/" }, "dallas-tx": { "name": "Dallas, TX", "path": "/dallas-tx/fight-fraud/" }, "denver-co": { "name": "Denver, CO", "path": "/denver-co/fight-fraud/" }, "detroit-mi": { "name": "Detroit, MI", "path": "/detroit-mi/fight-fraud/" }, "orlando-fl": { "name": "Central Florida, FL", "path": "/orlando-fl/fight-fraud/?showtowns=true" }, "houston-tx": { "name": "Houston, TX", "path": "/houston-tx/fight-fraud/" }, "brookhaven-ny": { "name": "Long Island, NY", "path": "/brookhaven-ny/fight-fraud/?showtowns=true" }, "san-diego-ca": { "name": "San Diego County, CA", "path": "/san-diego-ca/fight-fraud/" }, "miami-fl": { "name": "South Florida, FL", "path": "/miami-fl/fight-fraud/" } }, "code": "CSN-LOCAL-GROUP2" }, { "towns": { "charlotte-nc": { "name": "Charlotte, NC", "path": "/charlotte-nc/aarp-events/" }, "boston-ma": { "name": "Greater Boston, MA", "path": "/boston-ma/aarp-events/?showtowns=true" }, "indianapolis-in": { "name": "Indianapolis, IN", "path": "/indianapolis-in/aarp-events/" }, "las-vegas-nv": { "name": "Las Vegas, NV", "path": "/las-vegas-nv/aarp-events/" }, "philadelphia-pa": { "name": "Philadelphia, PA", "path": "/philadelphia-pa/aarp-events/" }, "pittsburgh-pa": { "name": "Pittsburgh, PA", "path": "/pittsburgh-pa/aarp-events/" }, "portland-or": { "name": "Portland Metro, OR", "path": "/portland-or/aarp-events/" }, "seattle-wa": { "name": "Seattle, WA", "path": "/seattle-wa/aarp-events/" }, "saint-louis-mo": { "name": "St Louis, MO", "path": "/saint-louis-mo/aarp-events/" }, "minneapolis-mn": { "name": "Twin Cities, MN", "path": "/minneapolis-mn/aarp-events/?showtowns=true" } }, "code": "CSN-LOCAL-GROUP3" }, { "towns": { "new-orleans-la": { "name": "Greater New Orleans, LA", "path": "/new-orleans-la/fight-fraud/" }, "hartford-ct": { "name": "Hartford, CT", "path": "/hartford-ct/fight-fraud/" }, "little-rock-ar": { "name": "Little Rock, AR", "path": "/little-rock-ar/fight-fraud/" }, "oahu-hi": { "name": "Oahu, HI", "path": "/oahu-hi/fight-fraud/" }, "omaha-ne": { "name": "Omaham, NE", "path": "/omaha-ne/fight-fraud/" } }, "code": "CSN-LOCAL-GROUP4" }, { "towns": { "des-moines-ia": { "name": "Des Moines, IA", "path": "/des-moines-ia/aarp-events/" }, "fargo-nd": { "name": "Fargo, ND", "path": "/fargo-nd/aarp-events/" }, "allentown-pa": { "name": "Lehigh Valley, PA", "path": "/allentown-pa/aarp-events/?showtowns=true" }, "dale-city-va": { "name": "Prince William County, VA", "path": "/dale-city-va/aarp-events/" }, "worcester-ma": { "name": "Worcester County, MA", "path": "/worcester-ma/aarp-events/" } }, "code": "CSN-LOCAL-GROUP5" }, { "towns": { "charleston-wv": { "name": "Charleston, WV", "path": "/charleston-wv/aarp-events/" }, "helena-mt": { "name": "Lewis and Clark County, MT", "path": "/helena-mt/aarp-events/" }, "manchester-nh": { "name": "New Hampshire, NH", "path": "/manchester-nh/aarp-events/" }, "providence-ri": { "name": "Providence, RI", "path": "/providence-ri/aarp-events/" } }, "code": "CSN-LOCAL-GROUP6" }]', 'cvent_display_module' => 'false', 'cvent_widget_city' => '{local_city_state}', 'embed_video' => '<iframe width="100%" height="349" src="//players.brightcove.net/3772599298001/HkD6Qklb_default/index.html?videoId={local_embed_video_2}" allowfullscreen frameborder="0"></iframe>', 'espanol-news-header' => 'Noticias de {local_city}', 'espanol-news-image' => 'losangeles-spanish', 'events-image' => 'events-all', 'events_careversation_group_min' => '8', 'events_driversafety_group_min' => '8', 'events_index_slot1' => '{module_Cvent New Widget Section 3}', 'events_tek_group_min' => '8', 'event_big_thumb' => 'https://cdn-aarp.americantowns.com/img/responsive/events-all-1140x655.jpg', 'event_hero_image' => 'https://cdn-aarp.americantowns.com/img/template/hero/event.jpg', 'event_thumb' => 'https://cdn-aarp.americantowns.com/img/template/thumbs/event-t.jpg', 'fall-fun-image' => 'fall-fun-cool-c', 'fallfun_big_thumb' => 'https://cdn-aarp.americantowns.com/img/template/thumbs/fall-fun10-big-t.jpg', 'fallfun_hero_image' => 'https://cdn-aarp.americantowns.com/img/template/hero/fall-fun10.jpg', 'fallfun_thumb' => 'https://cdn-aarp.americantowns.com/img/template/thumbs/fall-fun10-t.jpg', 'farmers-markets-image' => 'farmers-markets-c', 'find_it_fast_link_url' => 'jobs', 'find_it_fast_title' => 'Work & Jobs', 'gfg-image' => 'gfg-warm-c-2', 'google_disclaimer' => '<p><b>Please note:</b> These listings are provided via Google for the {local_city} community. <b>Listings here do NOT imply that an AARP member discount is offered.</b> Please see the <a href="https://www.aarp.org/benefits-discounts/" target="_blank">AARP Membership & Benefits page</a> for a listing of businesses that do provide a member discount.</p>', 'happenings-image' => 'happenings-rural', 'happenings-tbd-pilot-text' => '<h2><span>Discover everything you can do with AARP</span></h2> <h3><span>See fun events, local offers, and more right where you live.</span></h3>', 'happenings_default_image' => 'https://cdn-aarp.americantowns.com/img/responsive/aarp-default-rp-min.png', 'happenings_gold_slug_line_10up' => 'AARP in {local_community_name}', 'happenings_gold_slug_line_state' => 'AARP in {local_full_state}', 'happenings_gold_slug_line_state_es' => 'AARP en Virginia Occidental', 'happenings_heading' => '{local_city} Happenings', 'happenings_twitter_header' => 'More from {local_city}', 'hiking-image' => 'hiking-cool-c', 'hiking_big_thumb' => 'https://cdn-aarp.americantowns.com/img/template/thumbs/hiking4-big-t.jpg', 'hiking_hero_image' => 'https://cdn-aarp.americantowns.com/img/template/hero/hiking4.jpg', 'hiking_thumb' => 'https://cdn-aarp.americantowns.com/img/template/thumbs/hiking4-t.jpg', 'home_events_slot1' => '{module_Cvent New Widget Section}', 'home_events_slot2' => '{module_HP - Blog - Learn More}', 'home_intro_text' => '<p> Select your community from the list below to learn about great programs, stimulating things to do, local services, discounts and more! </p>', 'hp-event-tout' => '{if_facebook_link}<div class="module-spacer text-center"> <div class="fb-page" data-href="{local_facebook_link}" data-tabs="timeline" data-small-header="false" data-adapt-container-width="true" data-hide-cover="false" data-show-facepile="true"><blockquote cite="{local_facebook_link}" class="fb-xfbml-parse-ignore"><a href="{local_facebook_link}">Facebook</a></blockquote></div></div> {endif}', 'ice_skating_big_thumb' => 'https://cdn-aarp.americantowns.com/img/responsive/ice-skating-all-1140x655.jpg', 'ice_skating_hero_image' => 'https://cdn-aarp.americantowns.com/img/template/hero/ice-skating.jpg', 'ice_skating_thumb' => 'https://cdn-aarp.americantowns.com/img/template/thumbs/ice-skating-t.jpg', 'image_url' => 'https://cdn-aarp.americantowns.com/img/template/hero/working-for-you.jpeg', 'jobs_widget_city' => '{local_city_c}', 'm2mredirect' => 'True', 'movies-image' => 'movies-all-c', 'movies_robots' => 'index, follow', 'name' => 'In Your Community', 'nature_big_thumb' => 'https://cdn-aarp.americantowns.com/img/template/thumbs/nature-center2-big-t.jpg', 'nature_hero_image' => 'https://cdn-aarp.americantowns.com/img/template/hero/nature-center2.jpg', 'nature_thumb' => 'https://cdn-aarp.americantowns.com/img/template/thumbs/nature-center2-t.jpg', 'nearme_map_radius' => '20', 'nearme_map_zip' => '{local_zip}', 'omniture_cookie' => 'charleston-wv-cp', 'page-title-right' => '{module_Event Snapshot Newsletter Signup}', 'parks-image' => 'parks-warm-c', 'pilot_towns_banner_image' => 'https://cdn-aarp.americantowns.com/img/classic/happenings-rural-240x140.jpg', 'pumpkin-picking-image' => 'fall-fun-all-1-pumpkins', 'recommendation_form_email' => 'jgunderson-palmer@aarp.org,bekim@americantowns.com,katherine@americantowns.com', 'recreation-image' => 'rec-cool-b', 'restaurantform_email' => 'bmazur@aarp.org,bekim@americantowns.com', 'restaurant_radius' => '10,20,30', 'season-activities' => 'Walking, microbreweries ', 'season-image' => 'spring-fun-warm-m', 'seasonal_big_thumb' => 'https://cdn-aarp.americantowns.com/img/template/thumbs/seasonal-big-t.jpg', 'seasonal_hero_image' => 'https://cdn-aarp.americantowns.com/img/template/hero/seasonal.jpg', 'seasonal_thumb' => 'https://cdn-aarp.americantowns.com/img/template/thumbs/seasonal-t.jpg', 'season_header' => 'Spring Fun', 'season_title' => 'Spring', 'skiing_big_thumb' => 'https://cdn-aarp.americantowns.com/img/template/thumbs/skiing-big-t.jpg', 'skiing_hero_image' => 'https://cdn-aarp.americantowns.com/img/template/hero/skiing.jpg', 'skiing_thumb' => 'https://cdn-aarp.americantowns.com/img/template/thumbs/skiing-t.jpg', 'spring-fun-image' => 'spring-fun-warm-m', 'state_blog_header' => 'AARP State News', 'state_blog_name' => 'West Virginia', 'summer-fun-image' => 'summer-fun-warm-m', 'tas_state_link' => 'https://takeastand.aarp.org/congressional-action-chart/?state=West+Virginia', 'term' => 'in Charleston', 'thingstodo_big_thumb' => 'https://cdn-aarp.americantowns.com/img/template/thumbs/things-to-do3-big-t.jpg', 'thingstodo_hero_image' => 'https://cdn-aarp.americantowns.com/img/template/hero/things-to-do3.jpg', 'thingstodo_thumb' => 'https://cdn-aarp.americantowns.com/img/template/thumbs/things-to-do3-t.jpg', 'vcc_featured_image' => 'https://s3.amazonaws.com/local-aarp/img/vcc/featured/20210430_4C9F7646-96EC-4C88-960A-997CE34788BC.jpg', 'veterans-image' => 'veterans', 'video_tout_image' => 'https://cdn-aarp.americantowns.com/img/template/video-touts/san-antonio-video.png', 'vineyards-wineries-image' => 'wineries', 'volunteer-today-button' => '<span class="media-middle"> <a href="https://www.aarp.org/volunteer/virtual/?intcmp=CSN-LNK-AARPLOCAL-VOLINT-20210331-{local_tracking_code_town}-{local_tracking_code_state}" class="red btn" target="_blank">I WANT TO VOLUNTEER</a> </span>', 'volunteering-image' => 'volunteering-winter', 'volunteering-news-image' => 'volunteer-all-m-hands', 'volunteer_help_image' => 'volunteering-help-military-families', 'volunteer_help_link_name' => 'See Projects', 'volunteer_help_link_url' => 'https://www.createthegood.org/how-to-guides?intcmp=SNG-LNK-AARPLOCAL-VOLHTG-20140805-{local_tracking_code_town}-{local_tracking_code_state}', 'volunteer_help_subtitle' => 'Help Military Families', 'volunteer_help_title' => 'Do-It-Yourself Project Guides', 'winter-fun-image' => 'winter-fun-snow-c-ski', 'winterfun_big_thumb' => 'https://cdn-aarp.americantowns.com/img/template/thumbs/winter-fun-big-t.jpg', 'winterfun_hero_image' => 'https://cdn-aarp.americantowns.com/img/template/hero/winter-fun.jpg', 'winterfun_pic_nav2' => '<li><a href="/{town_sef_url}/skiing/"><img src="{local_skiing_big_thumb}" title="Skiing"><span>Skiing</span></a></li>', 'winterfun_thumb' => 'https://cdn-aarp.americantowns.com/img/template/thumbs/winter-fun-t.jpg', 'youtube_image' => 'https://cdn-aarp.americantowns.com/img/template/icons/youtube.png', 'news_link' => 'https://www.aarp.org/WV?intcmp=SNG-LNK-AARPLOCAL-BLOGWV-20140101', 'contactus_text' => 'West Virginia', 'contactus_email' => 'WVAARP@aarp.org ', 'contactus_link' => 'https://states.aarp.org/about-aarp-west-virginia/?intcmp=SNG-LNK-AARPLOCAL-CONTACT-20140101', 'facebook_link' => 'https://www.facebook.com/AARPWestVirginia', 'twitter_link' => 'https://twitter.com/aarpwv', 'state_contract_id' => '56037', 'state_blog_flag' => 'https://states.aarp.org/wp-content/themes/aarpstates/images/state_flags/west-virginia.png', 'state_blog_link' => 'https://states.aarp.org/region/west-virginia/', 'state_blog_rss' => 'https://states.aarp.org/region/west-virginia/feed', 'cold_state' => 'yes', 'embed_video_2' => '5763161969001', '2020_election_link' => 'https://local.aarp.org/news/how-to-vote-in-west-virginias-2020-election-what-you-need-to-know-wv-2020-08-05.html', 'State_Label' => 'West Virginia's', 'vaccine_url' => 'https://local.aarp.org/news/the-covid19-vaccine-distribution-plan-in-west-virginia-wv-2021-02-04.html', 'at_ski_resort' => 'y', 'state_capital' => 'charleston-wv', '2024_election_link' => 'https://states.aarp.org/west-virginia/election-voting-guide', '2024_election_link_es' => 'https://states.aarp.org/west-virginia/elecciones-guia-para-votar-virginia-occidental', 'advanced_directives_link' => 'https://www.caringinfo.org/wp-content/uploads/WestVirginia.pdf', 'full_state' => 'West Virginia', 'county' => 'Kanawha', 'geo' => array( (int) 0 => (float) -81.635398864746, (int) 1 => (float) 38.353298187256 ), 'latitude' => (float) 38.353298187256, 'longitude' => (float) -81.635398864746, 'city_state' => 'Charleston, WV', 'city_state_search' => 'Charleston WV,Charleton WV', 'pilot_name' => 'Charleston', 'pilot_sef_url' => 'charleston-wv', 'community_id' => (int) 72, 'community_name' => 'Charleston', 'community_state' => 'WV', 'community_region' => 'South', 'brightspot_region' => 'charleston-wv', 'title' => 'Charleston, WV', 'subtitle' => 'Highlighting {local_city} ', 'tracking_code_town' => 'CHARLESTON', 'tracking_code_state' => 'WV', 'ad_state' => 'wv', 'ad_city' => 'charleston', 'ad_region' => null, 'timezone' => 'America/New_York', 'type' => 'town', 'zip' => '25301', 'sef_url' => 'charleston-wv', 'americantowns_url' => 'https://www.americantowns.com/charleston-wv/', 'alt_names' => 'Charleston,Charleton', 'zipcodes' => array( (int) 0 => '25301', (int) 1 => '25302', (int) 2 => '25303', (int) 3 => '25304', (int) 4 => '25305', (int) 5 => '25306', (int) 6 => '25309', (int) 7 => '25311', (int) 8 => '25312', (int) 9 => '25313', (int) 10 => '25314', (int) 11 => '25315', (int) 12 => '25317', (int) 13 => '25320', (int) 14 => '25321', (int) 15 => '25322', (int) 16 => '25323', (int) 17 => '25324', (int) 18 => '25325', (int) 19 => '25326', (int) 20 => '25327', (int) 21 => '25328', (int) 22 => '25329', (int) 23 => '25330', (int) 24 => '25331', (int) 25 => '25332', (int) 26 => '25333', (int) 27 => '25334', (int) 28 => '25335', (int) 29 => '25336', (int) 30 => '25337', (int) 31 => '25338', (int) 32 => '25339', (int) 33 => '25350', (int) 34 => '25356', (int) 35 => '25357', (int) 36 => '25358', (int) 37 => '25360', (int) 38 => '25361', (int) 39 => '25362', (int) 40 => '25364', (int) 41 => '25365', (int) 42 => '25375', (int) 43 => '25387', (int) 44 => '25389', (int) 45 => '25392', (int) 46 => '25396' ), 'urls' => array( (int) 0 => 'charleston-wv', (int) 1 => 'charleton-wv', (int) 2 => 'big-chimney-wv', (int) 3 => 's-charleston-wv', (int) 4 => 'south-charleston-wv', (int) 5 => 'kanawha-city-wv', (int) 6 => 'malden-wv', (int) 7 => 'cross-lanes-wv', (int) 8 => 'chesapeake-wv', (int) 9 => 'marmet-wv', (int) 10 => 'wv-dept-of-motor-veh-wv', (int) 11 => 'sissonville-wv', (int) 12 => 'united-bank-wv', (int) 13 => 'verizon-wv' ), 'town_ids' => array( (int) 0 => '10525', (int) 1 => '10526', (int) 2 => '10527', (int) 3 => '10528', (int) 4 => '10529', (int) 5 => '10530', (int) 6 => '10531', (int) 7 => '10532', (int) 8 => '10533', (int) 9 => '10534', (int) 10 => '10535', (int) 11 => '10536', (int) 12 => '10537', (int) 13 => '10538', (int) 14 => '10539', (int) 15 => '10540', (int) 16 => '10541', (int) 17 => '10542', (int) 18 => '10543', (int) 19 => '10544', (int) 20 => '10545', (int) 21 => '10546', (int) 22 => '10547', (int) 23 => '10548', (int) 24 => '10549', (int) 25 => '10550', (int) 26 => '10551', (int) 27 => '10552', (int) 28 => '10553', (int) 29 => '10554', (int) 30 => '10555', (int) 31 => '10556', (int) 32 => '10557', (int) 33 => '10558', (int) 34 => '10559', (int) 35 => '10560', (int) 36 => '10561', (int) 37 => '10562', (int) 38 => '10563', (int) 39 => '10564', (int) 40 => '10565', (int) 41 => '10566', (int) 42 => '10567', (int) 43 => '10568', (int) 44 => '10569', (int) 45 => '10570', (int) 46 => '10571' ), 'has_happenings' => 'true', 'cvent_community_code' => 'wv-charleston' ) $callCake = true $matches = array( (int) 0 => array( (int) 0 => '{ifnot_slug==healthy-living/map} {module_RHS - AARP Events} {endif}', (int) 1 => 'slug==healthy-living/map', (int) 2 => ' {module_RHS - AARP Events} ' ) ) $match = array( (int) 0 => '{ifnot_slug==healthy-living/map} {module_RHS - AARP Events} {endif}', (int) 1 => 'slug==healthy-living/map', (int) 2 => ' {module_RHS - AARP Events} ' ) $token = 'slug' $keyword = 'healthy-living/map'</pre><pre class="stack-trace">Localize::replace() - APP/Lib/Localize.php, line 152 Modules::render() - APP/Lib/Modules.php, line 9 include - APP/View/Elements/display.ctp, line 13 View::_evaluate() - CORE/Cake/View/View.php, line 971 View::_render() - CORE/Cake/View/View.php, line 933 View::render() - CORE/Cake/View/View.php, line 473 Controller::render() - CORE/Cake/Controller/Controller.php, line 963 AppController::renderPage() - APP/Controller/AppController.php, line 136 BlogsController::display() - APP/Controller/BlogsController.php, line 81 ReflectionMethod::invokeArgs() - [internal], line ?? Controller::invokeAction() - CORE/Cake/Controller/Controller.php, line 491 Dispatcher::_invoke() - CORE/Cake/Routing/Dispatcher.php, line 193 Dispatcher::dispatch() - CORE/Cake/Routing/Dispatcher.php, line 167 [main] - APP/webroot/index.php, line 118</pre></div></pre><div class="module clearfix"><!--default--> <!-- module_RHS - AARP Events --> <div class="ar-basic-box module-spacer"> <header> <div class="pull-right"> <a href="/charleston-wv/aarp-events/" data-formelementid="LOCAL-BTN-CLK-SEEALL-EVENTS"> <img style="width:30px;" src="https://cdn-aarp.americantowns.com/img/template/icons/aarp_event_icon.png" alt="Upcoming AARP Events" /> </a> </div> <h2 class="visible-lg">AARP Events for Charleston</h2> <h2 class="hidden-lg">AARP Events for Charleston</h2> </header> <div class="wrap"> <div class="ar-listing snippet"> <ul class="list"> <li class="item" data-pageindex="1"> <h2 class="title"><a href="/aarp-event/aarp-live-decluttering-for-today-and-tomorrow-51925-87nw6zdbytm.html" data-formelementid="LOCAL-BTN-CLK-EVENTS-AARP-LIVE-DECLUTTERING-FOR-TODAY-AND-TOMORROW-51925">AARP Live: Decluttering for Today and Tomorrow , 5/19/25</a></h2> <p class="time">Monday, May 19, 2025 at 8:00 p.m. ET</p> <p class="venue"></p> <p class="loc">Online Event</p> </li><li class="item" data-pageindex="1"> <h2 class="title"><a href="/aarp-event/aarp-live-social-security-whats-right-for-you-61625-glnbkkyk2gm.html" data-formelementid="LOCAL-BTN-CLK-EVENTS-AARP-LIVE-SOCIAL-SECURITY-WHATS-RIGHT-FOR-YOU-61625">AARP Live: Social Security: What’s Right For You? , 6/16/25</a></h2> <p class="time">Monday, Jun 16, 2025 at 8:00 p.m. ET</p> <p class="venue"></p> <p class="loc">Online Event</p> </li><li class="item" data-pageindex="1"> <h2 class="title"><a href="/aarp-event/aarp-live-ask-me-anything-fraud-edition-72125-3zngmt79zzl.html" data-formelementid="LOCAL-BTN-CLK-EVENTS-AARP-LIVE-ASK-ME-ANYTHING-FRAUD-EDITION-72125">AARP Live: Ask Me Anything – Fraud Edition, 7/21/25</a></h2> <p class="time">Monday, Jul 21, 2025 at 8:00 p.m. ET</p> <p class="venue"></p> <p class="loc">Online Event</p> </li> </ul> <p><a class="link-red" href="/charleston-wv/aarp-events/" data-formelementid="LOCAL-BTN-CLK-SEEALL-EVENTS">View All AARP Events<i class="ml-1 fas fa-chevron-right"></i></a></p> </div> </div> </div> <div aria-hidden="true" class="aarpe-ad-wrapper"> <div class="aarpe-ad en clearfix" id="300x250_53475" data-adsize="300x250"> <script type="text/javascript"> if(typeof AARP.ads !== 'undefined'){ AARP.ads.slots({ id:'300x250_53475', size:'300x250'}); } </script> </div> </div> <div class="card-tout card-dark membership-tout" style="margin:0 0 30px 0;height:360px;"> <img class="img-responsive image" title="image of two AARP membership cards" alt="image of two AARP membership cards" src="https://cdn-aarp.americantowns.com/img/tout-two-cards.png"> <div class="title">Last Chance to Save!<br />New Pricing Coming in 2025.</div> <br /> <p> This is AARP's first rate increase in 15 years.<br />Don't miss out, join today and save!<br /><br /> </p> <div class="action"> <a class="btn" href="https://appsec.aarp.org/mem/join?campaignid=UAJFT3&intcmp=LNK-CSN-AARPLOCAL-JRTOUT-RR-A-CHARLESTON-WV">Join AARP</a> <div class="body">Already a member? <a href="https://appsec.aarp.org/mem/renew?campaignid= UARFT3&intcmp=LNK-CSN-AARPLOCAL-JRTOUT-RR-A-CHARLESTON-WV">Renew</a> or <a href="https://www.aarp.org/benefits-discounts/my-membership/print-your-card/">Print Card</a></div> </div> </div> <style> .membership-tout {padding:16px 20px;} .membership-tout .list li { margin: 0; } </style> <div aria-hidden="true" class="aarpe-ad-wrapper"> <div class="aarpe-ad en clearfix" id="300x250_93505" data-adsize="300x250"> <script type="text/javascript"> if(typeof AARP.ads !== 'undefined'){ AARP.ads.slots({ id:'300x250_93505', size:'300x250'}); } </script> </div> </div> <div class="module-spacer text-center"> <div class="fb-page" alt="Image of AARP West Virginia Facebook Page" title="Image of AARP West Virginia Facebook Page" data-href="https://www.facebook.com/AARPWestVirginia" data-tabs="timeline" width="" height="" data-small-header="false" data-adapt-container-width="true" data-hide-cover="false" data-show-facepile="true"> <blockquote cite="https://www.facebook.com/AARPWestVirginia" class="fb-xfbml-parse-ignore"><a href="https://www.facebook.com/AARPWestVirginia">Facebook</a></blockquote> </div> </div> <div class="ar-basic-box module-spacer"> <header> <h2>Contact AARP <br />in Charleston</h2> </header> <div class="wrap"> <div class="ar-quick-list module-spacer"> <ul class="list-unstyled"> <li><i class="list-icon fa fa-envelope" alt="Email icon" title="Email icon" aria-hidden="true"></i><a href="mailto:WVAARP@aarp.org " target="_blank" rel="noopener">WVAARP@aarp.org </a></li> <li><i class="list-icon fa fa-globe" alt="Globe icon" title="Globe icon" aria-hidden="true"></i><a href="https://states.aarp.org/region/west-virginia/" target="_blank" rel="noopener">AARP West Virginia</a></li> <li><i class="list-icon fa fa-map-marker" alt="Map Marker icon" title="Map Marker icon" aria-hidden="true"></i><a href="https://states.aarp.org/about-aarp-west-virginia/?intcmp=SNG-LNK-AARPLOCAL-CONTACT-20140101-CHARLESTON-WV" target="_blank" rel="noopener">Contact Us</a></li> </ul> </div> <a href="https://www.facebook.com/AARPWestVirginia" target="_blank" rel="noopener" aria-label="Open Facebook"><img style="max-width: 48px;" src="https://cdn-aarp.americantowns.com/img/page/icons/facebook.png" alt="Facebook icon" title="Facebook icon"></a> <a href="https://twitter.com/aarpwv" target="_blank" rel="noopener" aria-label="Open Twitter"><img style="max-width: 48px;" src="https://cdn-aarp.americantowns.com/img/page/icons/twitter.png" alt="Twitter icon" title="Twitter icon"></a> </div> </div> </div></div> <div class="col-md-8 left-rail left-bot"></div> <div class="col-md-4 right-rail right-bot thin-rhs"></div> </div> <div class="row oneColumnLayout"> </div> <div class="row oneColumnLayout"> <div class="col-md-12"><!-- script to activate navbar --> <script type="text/javascript"> jQuery(".channelBarMain ul.left li a").click(function() { window.location = jQuery(this).attr('href'); }); </script> </div> </div> ', 'scripts_for_layout' => '<title>Social Security Administration Backs Away From Proposed Changes</title> <meta name="page_title" content="Social Security Administration Backs Away From Proposed Changes"/> <meta name="robots" content="noindex, nofollow"/> <meta content="man holding social security card KenTannenbaum/Getty Images/iStockphoto Social Security Administration (SSA) has confirmed to AARP that beginning April" name="description"/> <meta content="Social, Security, Administration, Backs, Away, From, Proposed, Changes" name="keywords"/> <link rel="canonical" href="https://states.aarp.org/wyoming/social-security-administration-backs-away-from-proposed-changes" /> <meta property="og:url" content="https://vccstaging.local.aarp.org/news/social-security-administration-backs-away-from-proposed-changes-wy-2025-04-10.html"/> <meta name="twitter:card" content="summary_large_image"/> <meta name="twitter:title" content="Social Security Administration Backs Away From Proposed Changes"/> <meta name="twitter:description" content="Social Security Administration (SSA) has confirmed to AARP that beginning April 14, they will allow all claim types to be completed over the telephone as they"/> <meta name="twitter:image" content="https://aarp-states.brightspotcdn.com/dims4/default/d1f0ead/2147483647/strip/true/crop/4876x3135+0+123/resize/420x270!/quality/90/?url=http%3A%2F%2Faarp-brightspot.s3.amazonaws.com%2Fstates%2Fdf%2Fb4%2F4bdf83474e68876c65d4d2dde6ca%2Fsocial-security-impostor-scams.jpg"/> <meta property="og:type" content="article"/> <meta property="og:title" content="Social Security Administration Backs Away From Proposed Changes"/> <meta property="og:description" content="Social Security Administration (SSA) has confirmed to AARP that beginning April 14, they will allow all claim types to be completed over the telephone as they"/> <meta property="og:image" content="https://aarp-states.brightspotcdn.com/dims4/default/d1f0ead/2147483647/strip/true/crop/4876x3135+0+123/resize/420x270!/quality/90/?url=http%3A%2F%2Faarp-brightspot.s3.amazonaws.com%2Fstates%2Fdf%2Fb4%2F4bdf83474e68876c65d4d2dde6ca%2Fsocial-security-impostor-scams.jpg"/> /* temporary */ .RichTextArticleBody ul { padding-left: 20px; 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--pageWidth: 86.11%; --maxPageWidth: 1240px; --horizontalAlignment: center; --fontFamily: 'Roboto', sans-serif; --headerBackgroundColor:#000000; --headerTextColor:#FFFFFF; --headerHeight:50px; --footerbackgroundColor:#000000; --footerTextColor:#918883; }', 'title_for_layout' => '{local_city_c}, {local_state} Happenings - AARP' ) $content_for_layout = '<div class="row twoColumnLayout"> <div class="col-md-8 left-rail"><div class="module clearfix"><div class="ar-basic-box"> <div> <div class="module-spacer"> <header><h1 class="article-headline">Social Security Administration Backs Away From Proposed Changes</h1></header> <div class="posted-on"> Posted on 04/10/25 </div> </div> <div class="module-spacer"> <span class="blog-content"><p><div class="RichTextArticleBody"> <div class="RichTextArticleBody-body"><div class="Enhancement" > <div class="Enhancement-item"><figure class="Figure" data-alignment="center"> <img src="https://aarp-states.brightspotcdn.com/df/b4/4bdf83474e68876c65d4d2dde6ca/social-security-impostor-scams.jpg" alt="social security card" width="4876" height="3381"/> <figcaption class="Figure-caption">man holding social security card</figcaption> <div class="Figure-credit">KenTannenbaum/Getty Images/iStockphoto</div> </figure> </div> </div><p>Social Security Administration (SSA) has confirmed to AARP that beginning April 14, they will allow all claim types to be completed over the telephone as they previously had been. This includes Retirement, Survivors, and Auxiliary (Spouse or Child) benefits that SSA previously announced would require in-person identity proofing, in addition to Social Security Disability Insurance, Medicare, and SSI.<br><br>AARP had strongly opposed this decision from the start, arguing that it unduly burdens older adults, especially those in rural areas. Over the last two weeks, over one million emails, texts, and letters were sent to congress from concerned constituents.<br><br>"This is great news for older Americans,” said AARP Executive Vice President Nancy LeaMond. “We appreciate SSA listening to AARP and millions of Americans about the impact on their lives and providing better access to customer service for Social Security benefits. SSA's guarantee of phone access for claims is a win for older Americans, and we look forward to further improvements in their customer service."<br><br>Prior to last night’s SSA Announcement, people applying for retirement, survivor or <span class="Enhancement" ><span class="Enhancement-item"><a class="Link" href="https://www.aarp.org/social-security/faq/collecting-benefits-as-spouse/" target="_blank" rel="noopener noreferrer">family benefits</a></span></span> were going to be required to use an online <span class="Enhancement" ><span class="Enhancement-item"><a class="Link" href="https://www.aarp.org/social-security/open-your-online-account/" target="_blank" rel="noopener noreferrer">My Social Security account</a></span></span> or make an appointment at a local SSA office to show proof of identity, a necessary step in filing for benefits or reporting a change in bank direct deposit information to receive payments.<br><br>AARP has long advocated for better service delivery from the SSA. As of April 8, t<span class="Enhancement" ><span class="Enhancement-item"><a class="Link" href="https://nam12.safelinks.protection.outlook.com/?url=https%3A%2F%2Fwww.ssa.gov%2Fssa-performance%2F800-number-performance&data=05%7C02%7Ctlacock%40aarp.org%7C9f63d20488fa4fe9f34608dd7864bcb0%7Ca395e38b4b754e4493499a37de460a33%7C0%7C0%7C638799096260532553%7CUnknown%7CTWFpbGZsb3d8eyJFbXB0eU1hcGkiOnRydWUsIlYiOiIwLjAuMDAwMCIsIlAiOiJXaW4zMiIsIkFOIjoiTWFpbCIsIldUIjoyfQ%3D%3D%7C0%7C%7C%7C&sdata=CVEq5B%2Bo62ShWywhqDqZWTtAr36FbIUwF08kgwcmkgg%3D&reserved=0" target="_blank" rel="noopener noreferrer">he latest data f</a></span></span>rom the office suggests those calling the SSA helpline this week waited on hold for an average of three and a half hours. That is much higher than the average of one hour during November of 2024 and one hour and 39 minutes just last month. For most of last year, SSA maintained a phone busy rate of 0 percent. But that has since changed, skyrocketing in March to nearly 1 out of every 3 callers getting a pre-recorded message that the lines are too busy and are then hung up on by SSA. For those lucky enough to get their call answered, they often wait up to two and a half hours or more for a call back.<br><br>The plan to force most ID verifications to the SSA website was torpedoed by a lack of reliability from the site. According to reports, SSA’s online portal has suffered 5 outages in March alone, including a full outage on March 31.<br><br>“What was once a persistent concern has now become a crisis – our members are deeply concerned by the rapid deterioration in Social Security customer service,” said AARP Wyoming State Director Sam Shumway.<br><br>“Few issues matter more to older Americans than Social Security. We consistently hear how vital Social Security is to older Americans – and how much they depend on services provided by the Social Security Administration, whether it be over the phone, online, or face-to-face at local field offices,” he added.<br><br>SSA has released a list of permanent and temporary office closures or service availability changes, which can be <span class="Enhancement" ><span class="Enhancement-item"><a class="Link" href="https://nam12.safelinks.protection.outlook.com/?url=https%3A%2F%2Fwww.ssa.gov%2Fagency%2Femergency%2F%3Futm_campaign%3Demergencypage%26utm_content%3Dctabtn%26utm_medium%3Demail%26utm_source%3Dgovdelivery%23K&data=05%7C02%7Ctlacock%40aarp.org%7C9f63d20488fa4fe9f34608dd7864bcb0%7Ca395e38b4b754e4493499a37de460a33%7C0%7C0%7C638799096260552136%7CUnknown%7CTWFpbGZsb3d8eyJFbXB0eU1hcGkiOnRydWUsIlYiOiIwLjAuMDAwMCIsIlAiOiJXaW4zMiIsIkFOIjoiTWFpbCIsIldUIjoyfQ%3D%3D%7C0%7C%7C%7C&sdata=WagH%2B8X4xp7y35r4EfgBdzhNEFZM8RkAwmDYDRbHTug%3D&reserved=0" target="_blank" rel="noopener noreferrer">found here</a></span></span>. As of April 7, the site shows only Cody as only able to offer assistance by telephone until further notice and no in-person service. This is the only Wyoming office which has been impacted.<br><br>"We still need your voice in this fight to create better customer service,” said Shumway. “Email your lawmakers today and tell them to strengthen Social Security customer service"<br></p></div> </div> </p></span> </div> </div> <p><i>This story is provided by AARP Wyoming. Visit the <a href="https://states.aarp.org/region/wyoming/" target="_blank">AARP Wyoming</a> page for more news, events, and programs affecting retirement, health care, and more.</i></p> </div> </div><div class="module clearfix"><script src="https://npmcdn.com/flickity@2/dist/flickity.pkgd.min.js"></script> <script src="https://aarp-states.brightspotcdn.com/resource/00000168-dd17-d487-a96e-df5fe3ee0000/styleguide/All.min.d703996ba6a992470f9f7fa2170736df.gz.js"></script> <link class="Webpack-css" rel="stylesheet" href="https://aarp-states.brightspotcdn.com/resource/00000168-dd17-d487-a96e-df5fe3ee0000/styleguide/All.min.2cef3303b65f09149a6db29044f033cb.gz.css"> <!-- <script src="https://aarp-states.brightspotcdn.com/resource/00000168-dd17-d487-a96e-df5fe3ee0000/styleguide/All.min.c85a242a55150cd195e494cd6e5b9c77.gz.js" async=""></script> <link rel="stylesheet" media="all" href="https://aarp-states.brightspotcdn.com/resource/00000168-dd17-d487-a96e-df5fe3ee0000/styleguide/All.min.bfe6eb5a8301841feef3af4e9bd1e26d.gz.css"> --> <!-- bypass --> <style> a:focus, a:hover { text-decoration: underline; } h1.article-headline { margin: 0 0 1rem; } </style> <!-- <style> .Enhancement-item .Figure { margin-bottom: 24px; } .RichTextArticleBody-body ul { margin-bottom: 24px; } .RichTextArticleBody-body p{ margin: 12px 0; } .RichTextModule-items { clear: both; display: table; width: 100%; margin-bottom: 12px; } .VideoEnhancement>* { color: var(--primaryTextColor); font-size: 13px; font-weight: 400; line-height: 1.4; font-style: italic; background: #f0efed } @media only screen and (min-width: 768px) { .VideoEnhancement>* { font-size:14px; font-weight: 400; line-height: 1.47 } } .VideoEnhancement-title { padding: 20px } @media only screen and (min-width: 768px) { .VideoEnhancement-title { padding:30px } } .VideoEnhancement-player>* { position: relative; width: 100%; height: 0; padding-bottom: 56.25% } .VideoEnhancement iframe { border: 0; position: absolute; top: 0; left: 0; width: 100%; height: 100% } [data-video-player] { display: block; padding-bottom: 56.25%; height: 0; margin: 0 auto; } [data-video-player][data-aspect-ratio="4x3"] { padding-bottom: 56.25%; } [data-video-player][data-aspect-ratio="16x9"] { padding-bottom: 56.25% } </style> --></div><div class="module clearfix"><div class="module-spacer tout-homefit-750"> <a data-formelementid="CSN-LOCAL-HC-NEWSSK-02272024" href="/charleston-wv/home-and-community/?intcmp=CSN-LOCAL-HC-NEWSSK-02272024"><img class="img-responsive" alt="Explore the free AARP HomeFit Guide" title="Explore the free AARP HomeFit Guide" src="https://cdn-aarp.americantowns.com/img/touts/HomeFit_750x150.png"></a> </div></div></div> <div class="col-md-4 right-rail thin-rhs"><pre class="cake-error"><a href="javascript:void(0);" onclick="document.getElementById('cakeErr680ec8aac008b-trace').style.display = (document.getElementById('cakeErr680ec8aac008b-trace').style.display == 'none' ? '' : 'none');"><b>Notice</b> (8)</a>: Undefined index: slug [<b>APP/Lib/Localize.php</b>, line <b>152</b>]<div id="cakeErr680ec8aac008b-trace" class="cake-stack-trace" style="display: none;"><a href="javascript:void(0);" onclick="document.getElementById('cakeErr680ec8aac008b-code').style.display = (document.getElementById('cakeErr680ec8aac008b-code').style.display == 'none' ? '' : 'none')">Code</a> <a href="javascript:void(0);" onclick="document.getElementById('cakeErr680ec8aac008b-context').style.display = (document.getElementById('cakeErr680ec8aac008b-context').style.display == 'none' ? '' : 'none')">Context</a><pre id="cakeErr680ec8aac008b-code" class="cake-code-dump" style="display: none;"><code><span style="color: #000000"><span style="color: #0000BB"> </span><span style="color: #007700">if(</span><span style="color: #0000BB">strstr</span><span style="color: #007700">(</span><span style="color: #0000BB">$match</span><span style="color: #007700">[</span><span style="color: #0000BB">1</span><span style="color: #007700">],</span><span style="color: #DD0000">'=='</span><span style="color: #007700">)) {</span></span></code> <code><span style="color: #000000"><span style="color: #0000BB"> </span><span style="color: #007700">list(</span><span style="color: #0000BB">$token</span><span style="color: #007700">,</span><span style="color: #0000BB">$keyword</span><span style="color: #007700">) = </span><span style="color: #0000BB">explode</span><span style="color: #007700">(</span><span style="color: #DD0000">"=="</span><span style="color: #007700">,</span><span style="color: #0000BB">$match</span><span style="color: #007700">[</span><span style="color: #0000BB">1</span><span style="color: #007700">],</span><span style="color: #0000BB">2</span><span style="color: #007700">);</span></span></code> <span class="code-highlight"><code><span style="color: #000000"><span style="color: #0000BB"> $text </span><span style="color: #007700">= </span><span style="color: #0000BB">str_replace</span><span style="color: #007700">(</span><span style="color: #0000BB">$match</span><span style="color: #007700">[</span><span style="color: #0000BB">0</span><span style="color: #007700">], (</span><span style="color: #0000BB">strtolower</span><span style="color: #007700">(</span><span style="color: #0000BB">$town</span><span style="color: #007700">[</span><span style="color: #0000BB">$token</span><span style="color: #007700">]) != </span><span style="color: #0000BB">strtolower</span><span style="color: #007700">(</span><span style="color: #0000BB">$keyword</span><span style="color: #007700">) ? </span><span style="color: #0000BB">self</span><span style="color: #007700">::</span><span style="color: #0000BB">replace</span><span style="color: #007700">(</span><span style="color: #0000BB">$match</span><span style="color: #007700">[</span><span style="color: #0000BB">2</span><span style="color: #007700">], </span><span style="color: #0000BB">$town</span><span style="color: #007700">, </span><span style="color: #0000BB">$callCake</span><span style="color: #007700">): </span><span style="color: #DD0000">''</span><span style="color: #007700">), </span><span style="color: #0000BB">$text</span><span style="color: #007700">);</span></span></code></span></pre><pre id="cakeErr680ec8aac008b-context" class="cake-context" style="display: none;">$text = '<!--default--> <!-- module_RHS - AARP Events --> {ifnot_slug==healthy-living/map} {module_RHS - AARP Events} {endif} {module_RHS - Tout A} {module_RHS - Ad Slot 1} {module_RHS - Join AARP Today} {module_RHS - Ad Slot 2} {module_FB - State Side Panel} {module_RHS - State Contact Us}' $town = array( '_id' => '576180bb0c4e268f7f8bb897', 'city' => 'Charleston', 'state' => 'WV', 'nearby' => array( (int) 0 => array( 'city' => 'Charleston', 'state' => 'WV', 'sef_url' => 'charleston-wv' ), (int) 1 => array( 'city' => 'South Charleston', 'state' => 'WV', 'sef_url' => 'south-charleston-wv' ), (int) 2 => array( 'city' => 'Dunbar', 'state' => 'WV', 'sef_url' => 'dunbar-wv' ), (int) 3 => array( 'city' => 'Cross Lanes', 'state' => 'WV', 'sef_url' => 'cross-lanes-wv' ), (int) 4 => array( 'city' => 'Institute', 'state' => 'WV', 'sef_url' => 'institute-wv' ), (int) 5 => array( 'city' => 'Tad', 'state' => 'WV', 'sef_url' => 'tad-wv' ), (int) 6 => array( 'city' => 'Pinch', 'state' => 'WV', 'sef_url' => 'pinch-wv' ), (int) 7 => array( 'city' => 'Hernshaw', 'state' => 'WV', 'sef_url' => 'hernshaw-wv' ), (int) 8 => array( 'city' => 'Belle', 'state' => 'WV', 'sef_url' => 'belle-wv' ), (int) 9 => array( 'city' => 'Saint Albans', 'state' => 'WV', 'sef_url' => 'saint-albans-wv' ), (int) 10 => array( 'city' => 'Elkview', 'state' => 'WV', 'sef_url' => 'elkview-wv' ), (int) 11 => array( 'city' => 'Nitro', 'state' => 'WV', 'sef_url' => 'nitro-wv' ), (int) 12 => array( 'city' => 'Tornado', 'state' => 'WV', 'sef_url' => 'tornado-wv' ), (int) 13 => array( 'city' => 'Blount', 'state' => 'WV', 'sef_url' => 'blount-wv' ), (int) 14 => array( 'city' => 'Upper Falls', 'state' => 'WV', 'sef_url' => 'upper-falls-wv' ) ), 'local' => array( (int) 0 => 'charleston-wv', (int) 1 => 'south-charleston-wv', (int) 2 => 'dunbar-wv', (int) 3 => 'cross-lanes-wv', (int) 4 => 'institute-wv', (int) 5 => 'tad-wv', (int) 6 => 'pinch-wv', (int) 7 => 'hernshaw-wv', (int) 8 => 'belle-wv', (int) 9 => 'saint-albans-wv', (int) 10 => 'elkview-wv', (int) 11 => 'nitro-wv', (int) 12 => 'tornado-wv', (int) 13 => 'blount-wv', (int) 14 => 'upper-falls-wv', (int) 15 => 'blue-creek-wv', (int) 16 => 'winifrede-wv', (int) 17 => 'ashford-wv', (int) 18 => 'poca-wv' ), 'season' => 'spring', 'aarp-events-image' => 'aarp-events', 'amusement-parks-image' => 'amusement-warm-c', 'arts-entertainment-image' => 'arts-all-bm', 'asset_version' => '240925', 'beaches-lakes-image' => 'beaches-lakes-cool-c', 'billboard1_caption' => 'Spring', 'billboard1_image_url' => '{local_happenings-image}', 'billboard1_link_url' => '/{local_sef_url}/happenings/', 'billboard1_subtitle' => 'See the Real Possibilities', 'billboard1_thumb_title' => ' Happenings', 'billboard1_thumb_url' => '{local_happenings-image}', 'billboard1_title' => 'Get to know AARP in {local_city_c}', 'billboard2_image_url' => '{local_season-image}', 'billboard2_link_url' => '/{local_sef_url}/{local_season}-fun/', 'billboard2_subtitle' => 'Explore fun and interesting things to do this {local_season} near you!', 'billboard2_thumb_title' => '{local_season_header}', 'billboard2_thumb_url' => '{local_season-image}', 'billboard2_title' => 'Time for {local_season_header}!', 'billboard3_image_url' => '{local_volunteering-image}', 'billboard3_link_url' => '/{local_sef_url}/volunteering/', 'billboard3_subtitle' => 'Make a difference!', 'billboard3_thumb_title' => 'Volunteering', 'billboard3_thumb_url' => '{local_volunteering-image}', 'billboard3_title' => 'Volunteering lifts everyone's spirits', 'bvideo_name' => '{local_full_state_c}', 'city-select-image' => 'cityselect-spring', 'coffee-image' => 'coffee-warm-m', 'coffee_radius' => '10', 'community_blogs_archive' => 'charleston-wv', 'community_blogs_list' => 'caregiving,healthy-living,savings-and-planning,work-and-jobs,life-reimagined,all,{local_state},charleston-wv', 'connect_town_groups' => '[{ "towns": { "atlanta-ga": { "name": "Atlanta, GA", "path": "/atlanta-ga/fight-fraud/" }, "chicago-il": { "name": "Chicago, IL", "path": "/chicago-il/fight-fraud/" }, "los-angeles-ca": { "name": "Los Angeles, CA", "path": "/los-angeles-ca/fight-fraud/" }, "new-york-ny": { "name": "New York City, NY", "path": "/new-york-ny/fight-fraud/?showtowns=true" }, "phoenix-az": { "name": "Phoenix, AZ", "path": "/phoenix-az/fight-fraud/" } }, "code": "CSN-LOCAL-GROUP1" }, { "towns": { "baltimore-md": { "name": "Baltimore Metro, MD", "path": "/baltimore-md/fight-fraud/" }, "dallas-tx": { "name": "Dallas, TX", "path": "/dallas-tx/fight-fraud/" }, "denver-co": { "name": "Denver, CO", "path": "/denver-co/fight-fraud/" }, "detroit-mi": { "name": "Detroit, MI", "path": "/detroit-mi/fight-fraud/" }, "orlando-fl": { "name": "Central Florida, FL", "path": "/orlando-fl/fight-fraud/?showtowns=true" }, "houston-tx": { "name": "Houston, TX", "path": "/houston-tx/fight-fraud/" }, "brookhaven-ny": { "name": "Long Island, NY", "path": "/brookhaven-ny/fight-fraud/?showtowns=true" }, "san-diego-ca": { "name": "San Diego County, CA", "path": "/san-diego-ca/fight-fraud/" }, "miami-fl": { "name": "South Florida, FL", "path": "/miami-fl/fight-fraud/" } }, "code": "CSN-LOCAL-GROUP2" }, { "towns": { "charlotte-nc": { "name": "Charlotte, NC", "path": "/charlotte-nc/aarp-events/" }, "boston-ma": { "name": "Greater Boston, MA", "path": "/boston-ma/aarp-events/?showtowns=true" }, "indianapolis-in": { "name": "Indianapolis, IN", "path": "/indianapolis-in/aarp-events/" }, "las-vegas-nv": { "name": "Las Vegas, NV", "path": "/las-vegas-nv/aarp-events/" }, "philadelphia-pa": { "name": "Philadelphia, PA", "path": "/philadelphia-pa/aarp-events/" }, "pittsburgh-pa": { "name": "Pittsburgh, PA", "path": "/pittsburgh-pa/aarp-events/" }, "portland-or": { "name": "Portland Metro, OR", "path": "/portland-or/aarp-events/" }, "seattle-wa": { "name": "Seattle, WA", "path": "/seattle-wa/aarp-events/" }, "saint-louis-mo": { "name": "St Louis, MO", "path": "/saint-louis-mo/aarp-events/" }, "minneapolis-mn": { "name": "Twin Cities, MN", "path": "/minneapolis-mn/aarp-events/?showtowns=true" } }, "code": "CSN-LOCAL-GROUP3" }, { "towns": { "new-orleans-la": { "name": "Greater New Orleans, LA", "path": "/new-orleans-la/fight-fraud/" }, "hartford-ct": { "name": "Hartford, CT", "path": "/hartford-ct/fight-fraud/" }, "little-rock-ar": { "name": "Little Rock, AR", "path": "/little-rock-ar/fight-fraud/" }, "oahu-hi": { "name": "Oahu, HI", "path": "/oahu-hi/fight-fraud/" }, "omaha-ne": { "name": "Omaham, NE", "path": "/omaha-ne/fight-fraud/" } }, "code": "CSN-LOCAL-GROUP4" }, { "towns": { "des-moines-ia": { "name": "Des Moines, IA", "path": "/des-moines-ia/aarp-events/" }, "fargo-nd": { "name": "Fargo, ND", "path": "/fargo-nd/aarp-events/" }, "allentown-pa": { "name": "Lehigh Valley, PA", "path": "/allentown-pa/aarp-events/?showtowns=true" }, "dale-city-va": { "name": "Prince William County, VA", "path": "/dale-city-va/aarp-events/" }, "worcester-ma": { "name": "Worcester County, MA", "path": "/worcester-ma/aarp-events/" } }, "code": "CSN-LOCAL-GROUP5" }, { "towns": { "charleston-wv": { "name": "Charleston, WV", "path": "/charleston-wv/aarp-events/" }, "helena-mt": { "name": "Lewis and Clark County, MT", "path": "/helena-mt/aarp-events/" }, "manchester-nh": { "name": "New Hampshire, NH", "path": "/manchester-nh/aarp-events/" }, "providence-ri": { "name": "Providence, RI", "path": "/providence-ri/aarp-events/" } }, "code": "CSN-LOCAL-GROUP6" }]', 'cvent_display_module' => 'false', 'cvent_widget_city' => '{local_city_state}', 'embed_video' => '<iframe width="100%" height="349" src="//players.brightcove.net/3772599298001/HkD6Qklb_default/index.html?videoId={local_embed_video_2}" allowfullscreen frameborder="0"></iframe>', 'espanol-news-header' => 'Noticias de {local_city}', 'espanol-news-image' => 'losangeles-spanish', 'events-image' => 'events-all', 'events_careversation_group_min' => '8', 'events_driversafety_group_min' => '8', 'events_index_slot1' => '{module_Cvent New Widget Section 3}', 'events_tek_group_min' => '8', 'event_big_thumb' => 'https://cdn-aarp.americantowns.com/img/responsive/events-all-1140x655.jpg', 'event_hero_image' => 'https://cdn-aarp.americantowns.com/img/template/hero/event.jpg', 'event_thumb' => 'https://cdn-aarp.americantowns.com/img/template/thumbs/event-t.jpg', 'fall-fun-image' => 'fall-fun-cool-c', 'fallfun_big_thumb' => 'https://cdn-aarp.americantowns.com/img/template/thumbs/fall-fun10-big-t.jpg', 'fallfun_hero_image' => 'https://cdn-aarp.americantowns.com/img/template/hero/fall-fun10.jpg', 'fallfun_thumb' => 'https://cdn-aarp.americantowns.com/img/template/thumbs/fall-fun10-t.jpg', 'farmers-markets-image' => 'farmers-markets-c', 'find_it_fast_link_url' => 'jobs', 'find_it_fast_title' => 'Work & Jobs', 'gfg-image' => 'gfg-warm-c-2', 'google_disclaimer' => '<p><b>Please note:</b> These listings are provided via Google for the {local_city} community. <b>Listings here do NOT imply that an AARP member discount is offered.</b> Please see the <a href="https://www.aarp.org/benefits-discounts/" target="_blank">AARP Membership & Benefits page</a> for a listing of businesses that do provide a member discount.</p>', 'happenings-image' => 'happenings-rural', 'happenings-tbd-pilot-text' => '<h2><span>Discover everything you can do with AARP</span></h2> <h3><span>See fun events, local offers, and more right where you live.</span></h3>', 'happenings_default_image' => 'https://cdn-aarp.americantowns.com/img/responsive/aarp-default-rp-min.png', 'happenings_gold_slug_line_10up' => 'AARP in {local_community_name}', 'happenings_gold_slug_line_state' => 'AARP in {local_full_state}', 'happenings_gold_slug_line_state_es' => 'AARP en Virginia Occidental', 'happenings_heading' => '{local_city} Happenings', 'happenings_twitter_header' => 'More from {local_city}', 'hiking-image' => 'hiking-cool-c', 'hiking_big_thumb' => 'https://cdn-aarp.americantowns.com/img/template/thumbs/hiking4-big-t.jpg', 'hiking_hero_image' => 'https://cdn-aarp.americantowns.com/img/template/hero/hiking4.jpg', 'hiking_thumb' => 'https://cdn-aarp.americantowns.com/img/template/thumbs/hiking4-t.jpg', 'home_events_slot1' => '{module_Cvent New Widget Section}', 'home_events_slot2' => '{module_HP - Blog - Learn More}', 'home_intro_text' => '<p> Select your community from the list below to learn about great programs, stimulating things to do, local services, discounts and more! </p>', 'hp-event-tout' => '{if_facebook_link}<div class="module-spacer text-center"> <div class="fb-page" data-href="{local_facebook_link}" data-tabs="timeline" data-small-header="false" data-adapt-container-width="true" data-hide-cover="false" data-show-facepile="true"><blockquote cite="{local_facebook_link}" class="fb-xfbml-parse-ignore"><a href="{local_facebook_link}">Facebook</a></blockquote></div></div> {endif}', 'ice_skating_big_thumb' => 'https://cdn-aarp.americantowns.com/img/responsive/ice-skating-all-1140x655.jpg', 'ice_skating_hero_image' => 'https://cdn-aarp.americantowns.com/img/template/hero/ice-skating.jpg', 'ice_skating_thumb' => 'https://cdn-aarp.americantowns.com/img/template/thumbs/ice-skating-t.jpg', 'image_url' => 'https://cdn-aarp.americantowns.com/img/template/hero/working-for-you.jpeg', 'jobs_widget_city' => '{local_city_c}', 'm2mredirect' => 'True', 'movies-image' => 'movies-all-c', 'movies_robots' => 'index, follow', 'name' => 'In Your Community', 'nature_big_thumb' => 'https://cdn-aarp.americantowns.com/img/template/thumbs/nature-center2-big-t.jpg', 'nature_hero_image' => 'https://cdn-aarp.americantowns.com/img/template/hero/nature-center2.jpg', 'nature_thumb' => 'https://cdn-aarp.americantowns.com/img/template/thumbs/nature-center2-t.jpg', 'nearme_map_radius' => '20', 'nearme_map_zip' => '{local_zip}', 'omniture_cookie' => 'charleston-wv-cp', 'page-title-right' => '{module_Event Snapshot Newsletter Signup}', 'parks-image' => 'parks-warm-c', 'pilot_towns_banner_image' => 'https://cdn-aarp.americantowns.com/img/classic/happenings-rural-240x140.jpg', 'pumpkin-picking-image' => 'fall-fun-all-1-pumpkins', 'recommendation_form_email' => 'jgunderson-palmer@aarp.org,bekim@americantowns.com,katherine@americantowns.com', 'recreation-image' => 'rec-cool-b', 'restaurantform_email' => 'bmazur@aarp.org,bekim@americantowns.com', 'restaurant_radius' => '10,20,30', 'season-activities' => 'Walking, microbreweries ', 'season-image' => 'spring-fun-warm-m', 'seasonal_big_thumb' => 'https://cdn-aarp.americantowns.com/img/template/thumbs/seasonal-big-t.jpg', 'seasonal_hero_image' => 'https://cdn-aarp.americantowns.com/img/template/hero/seasonal.jpg', 'seasonal_thumb' => 'https://cdn-aarp.americantowns.com/img/template/thumbs/seasonal-t.jpg', 'season_header' => 'Spring Fun', 'season_title' => 'Spring', 'skiing_big_thumb' => 'https://cdn-aarp.americantowns.com/img/template/thumbs/skiing-big-t.jpg', 'skiing_hero_image' => 'https://cdn-aarp.americantowns.com/img/template/hero/skiing.jpg', 'skiing_thumb' => 'https://cdn-aarp.americantowns.com/img/template/thumbs/skiing-t.jpg', 'spring-fun-image' => 'spring-fun-warm-m', 'state_blog_header' => 'AARP State News', 'state_blog_name' => 'West Virginia', 'summer-fun-image' => 'summer-fun-warm-m', 'tas_state_link' => 'https://takeastand.aarp.org/congressional-action-chart/?state=West+Virginia', 'term' => 'in Charleston', 'thingstodo_big_thumb' => 'https://cdn-aarp.americantowns.com/img/template/thumbs/things-to-do3-big-t.jpg', 'thingstodo_hero_image' => 'https://cdn-aarp.americantowns.com/img/template/hero/things-to-do3.jpg', 'thingstodo_thumb' => 'https://cdn-aarp.americantowns.com/img/template/thumbs/things-to-do3-t.jpg', 'vcc_featured_image' => 'https://s3.amazonaws.com/local-aarp/img/vcc/featured/20210430_4C9F7646-96EC-4C88-960A-997CE34788BC.jpg', 'veterans-image' => 'veterans', 'video_tout_image' => 'https://cdn-aarp.americantowns.com/img/template/video-touts/san-antonio-video.png', 'vineyards-wineries-image' => 'wineries', 'volunteer-today-button' => '<span class="media-middle"> <a href="https://www.aarp.org/volunteer/virtual/?intcmp=CSN-LNK-AARPLOCAL-VOLINT-20210331-{local_tracking_code_town}-{local_tracking_code_state}" class="red btn" target="_blank">I WANT TO VOLUNTEER</a> </span>', 'volunteering-image' => 'volunteering-winter', 'volunteering-news-image' => 'volunteer-all-m-hands', 'volunteer_help_image' => 'volunteering-help-military-families', 'volunteer_help_link_name' => 'See Projects', 'volunteer_help_link_url' => 'https://www.createthegood.org/how-to-guides?intcmp=SNG-LNK-AARPLOCAL-VOLHTG-20140805-{local_tracking_code_town}-{local_tracking_code_state}', 'volunteer_help_subtitle' => 'Help Military Families', 'volunteer_help_title' => 'Do-It-Yourself Project Guides', 'winter-fun-image' => 'winter-fun-snow-c-ski', 'winterfun_big_thumb' => 'https://cdn-aarp.americantowns.com/img/template/thumbs/winter-fun-big-t.jpg', 'winterfun_hero_image' => 'https://cdn-aarp.americantowns.com/img/template/hero/winter-fun.jpg', 'winterfun_pic_nav2' => '<li><a href="/{town_sef_url}/skiing/"><img src="{local_skiing_big_thumb}" title="Skiing"><span>Skiing</span></a></li>', 'winterfun_thumb' => 'https://cdn-aarp.americantowns.com/img/template/thumbs/winter-fun-t.jpg', 'youtube_image' => 'https://cdn-aarp.americantowns.com/img/template/icons/youtube.png', 'news_link' => 'https://www.aarp.org/WV?intcmp=SNG-LNK-AARPLOCAL-BLOGWV-20140101', 'contactus_text' => 'West Virginia', 'contactus_email' => 'WVAARP@aarp.org ', 'contactus_link' => 'https://states.aarp.org/about-aarp-west-virginia/?intcmp=SNG-LNK-AARPLOCAL-CONTACT-20140101', 'facebook_link' => 'https://www.facebook.com/AARPWestVirginia', 'twitter_link' => 'https://twitter.com/aarpwv', 'state_contract_id' => '56037', 'state_blog_flag' => 'https://states.aarp.org/wp-content/themes/aarpstates/images/state_flags/west-virginia.png', 'state_blog_link' => 'https://states.aarp.org/region/west-virginia/', 'state_blog_rss' => 'https://states.aarp.org/region/west-virginia/feed', 'cold_state' => 'yes', 'embed_video_2' => '5763161969001', '2020_election_link' => 'https://local.aarp.org/news/how-to-vote-in-west-virginias-2020-election-what-you-need-to-know-wv-2020-08-05.html', 'State_Label' => 'West Virginia's', 'vaccine_url' => 'https://local.aarp.org/news/the-covid19-vaccine-distribution-plan-in-west-virginia-wv-2021-02-04.html', 'at_ski_resort' => 'y', 'state_capital' => 'charleston-wv', '2024_election_link' => 'https://states.aarp.org/west-virginia/election-voting-guide', '2024_election_link_es' => 'https://states.aarp.org/west-virginia/elecciones-guia-para-votar-virginia-occidental', 'advanced_directives_link' => 'https://www.caringinfo.org/wp-content/uploads/WestVirginia.pdf', 'full_state' => 'West Virginia', 'county' => 'Kanawha', 'geo' => array( (int) 0 => (float) -81.635398864746, (int) 1 => (float) 38.353298187256 ), 'latitude' => (float) 38.353298187256, 'longitude' => (float) -81.635398864746, 'city_state' => 'Charleston, WV', 'city_state_search' => 'Charleston WV,Charleton WV', 'pilot_name' => 'Charleston', 'pilot_sef_url' => 'charleston-wv', 'community_id' => (int) 72, 'community_name' => 'Charleston', 'community_state' => 'WV', 'community_region' => 'South', 'brightspot_region' => 'charleston-wv', 'title' => 'Charleston, WV', 'subtitle' => 'Highlighting {local_city} ', 'tracking_code_town' => 'CHARLESTON', 'tracking_code_state' => 'WV', 'ad_state' => 'wv', 'ad_city' => 'charleston', 'ad_region' => null, 'timezone' => 'America/New_York', 'type' => 'town', 'zip' => '25301', 'sef_url' => 'charleston-wv', 'americantowns_url' => 'https://www.americantowns.com/charleston-wv/', 'alt_names' => 'Charleston,Charleton', 'zipcodes' => array( (int) 0 => '25301', (int) 1 => '25302', (int) 2 => '25303', (int) 3 => '25304', (int) 4 => '25305', (int) 5 => '25306', (int) 6 => '25309', (int) 7 => '25311', (int) 8 => '25312', (int) 9 => '25313', (int) 10 => '25314', (int) 11 => '25315', (int) 12 => '25317', (int) 13 => '25320', (int) 14 => '25321', (int) 15 => '25322', (int) 16 => '25323', (int) 17 => '25324', (int) 18 => '25325', (int) 19 => '25326', (int) 20 => '25327', (int) 21 => '25328', (int) 22 => '25329', (int) 23 => '25330', (int) 24 => '25331', (int) 25 => '25332', (int) 26 => '25333', (int) 27 => '25334', (int) 28 => '25335', (int) 29 => '25336', (int) 30 => '25337', (int) 31 => '25338', (int) 32 => '25339', (int) 33 => '25350', (int) 34 => '25356', (int) 35 => '25357', (int) 36 => '25358', (int) 37 => '25360', (int) 38 => '25361', (int) 39 => '25362', (int) 40 => '25364', (int) 41 => '25365', (int) 42 => '25375', (int) 43 => '25387', (int) 44 => '25389', (int) 45 => '25392', (int) 46 => '25396' ), 'urls' => array( (int) 0 => 'charleston-wv', (int) 1 => 'charleton-wv', (int) 2 => 'big-chimney-wv', (int) 3 => 's-charleston-wv', (int) 4 => 'south-charleston-wv', (int) 5 => 'kanawha-city-wv', (int) 6 => 'malden-wv', (int) 7 => 'cross-lanes-wv', (int) 8 => 'chesapeake-wv', (int) 9 => 'marmet-wv', (int) 10 => 'wv-dept-of-motor-veh-wv', (int) 11 => 'sissonville-wv', (int) 12 => 'united-bank-wv', (int) 13 => 'verizon-wv' ), 'town_ids' => array( (int) 0 => '10525', (int) 1 => '10526', (int) 2 => '10527', (int) 3 => '10528', (int) 4 => '10529', (int) 5 => '10530', (int) 6 => '10531', (int) 7 => '10532', (int) 8 => '10533', (int) 9 => '10534', (int) 10 => '10535', (int) 11 => '10536', (int) 12 => '10537', (int) 13 => '10538', (int) 14 => '10539', (int) 15 => '10540', (int) 16 => '10541', (int) 17 => '10542', (int) 18 => '10543', (int) 19 => '10544', (int) 20 => '10545', (int) 21 => '10546', (int) 22 => '10547', (int) 23 => '10548', (int) 24 => '10549', (int) 25 => '10550', (int) 26 => '10551', (int) 27 => '10552', (int) 28 => '10553', (int) 29 => '10554', (int) 30 => '10555', (int) 31 => '10556', (int) 32 => '10557', (int) 33 => '10558', (int) 34 => '10559', (int) 35 => '10560', (int) 36 => '10561', (int) 37 => '10562', (int) 38 => '10563', (int) 39 => '10564', (int) 40 => '10565', (int) 41 => '10566', (int) 42 => '10567', (int) 43 => '10568', (int) 44 => '10569', (int) 45 => '10570', (int) 46 => '10571' ), 'has_happenings' => 'true', 'cvent_community_code' => 'wv-charleston' ) $callCake = true $matches = array( (int) 0 => array( (int) 0 => '{ifnot_slug==healthy-living/map} {module_RHS - AARP Events} {endif}', (int) 1 => 'slug==healthy-living/map', (int) 2 => ' {module_RHS - AARP Events} ' ) ) $match = array( (int) 0 => '{ifnot_slug==healthy-living/map} {module_RHS - AARP Events} {endif}', (int) 1 => 'slug==healthy-living/map', (int) 2 => ' {module_RHS - AARP Events} ' ) $token = 'slug' $keyword = 'healthy-living/map'</pre><pre class="stack-trace">Localize::replace() - APP/Lib/Localize.php, line 152 Modules::render() - APP/Lib/Modules.php, line 9 include - APP/View/Elements/display.ctp, line 13 View::_evaluate() - CORE/Cake/View/View.php, line 971 View::_render() - CORE/Cake/View/View.php, line 933 View::render() - CORE/Cake/View/View.php, line 473 Controller::render() - CORE/Cake/Controller/Controller.php, line 963 AppController::renderPage() - APP/Controller/AppController.php, line 136 BlogsController::display() - APP/Controller/BlogsController.php, line 81 ReflectionMethod::invokeArgs() - [internal], line ?? Controller::invokeAction() - CORE/Cake/Controller/Controller.php, line 491 Dispatcher::_invoke() - CORE/Cake/Routing/Dispatcher.php, line 193 Dispatcher::dispatch() - CORE/Cake/Routing/Dispatcher.php, line 167 [main] - APP/webroot/index.php, line 118</pre></div></pre><div class="module clearfix"><!--default--> <!-- module_RHS - AARP Events --> <div class="ar-basic-box module-spacer"> <header> <div class="pull-right"> <a href="/charleston-wv/aarp-events/" data-formelementid="LOCAL-BTN-CLK-SEEALL-EVENTS"> <img style="width:30px;" src="https://cdn-aarp.americantowns.com/img/template/icons/aarp_event_icon.png" alt="Upcoming AARP Events" /> </a> </div> <h2 class="visible-lg">AARP Events for Charleston</h2> <h2 class="hidden-lg">AARP Events for Charleston</h2> </header> <div class="wrap"> <div class="ar-listing snippet"> <ul class="list"> <li class="item" data-pageindex="1"> <h2 class="title"><a href="/aarp-event/aarp-live-decluttering-for-today-and-tomorrow-51925-87nw6zdbytm.html" data-formelementid="LOCAL-BTN-CLK-EVENTS-AARP-LIVE-DECLUTTERING-FOR-TODAY-AND-TOMORROW-51925">AARP Live: Decluttering for Today and Tomorrow , 5/19/25</a></h2> <p class="time">Monday, May 19, 2025 at 8:00 p.m. ET</p> <p class="venue"></p> <p class="loc">Online Event</p> </li><li class="item" data-pageindex="1"> <h2 class="title"><a href="/aarp-event/aarp-live-social-security-whats-right-for-you-61625-glnbkkyk2gm.html" data-formelementid="LOCAL-BTN-CLK-EVENTS-AARP-LIVE-SOCIAL-SECURITY-WHATS-RIGHT-FOR-YOU-61625">AARP Live: Social Security: What’s Right For You? , 6/16/25</a></h2> <p class="time">Monday, Jun 16, 2025 at 8:00 p.m. ET</p> <p class="venue"></p> <p class="loc">Online Event</p> </li><li class="item" data-pageindex="1"> <h2 class="title"><a href="/aarp-event/aarp-live-ask-me-anything-fraud-edition-72125-3zngmt79zzl.html" data-formelementid="LOCAL-BTN-CLK-EVENTS-AARP-LIVE-ASK-ME-ANYTHING-FRAUD-EDITION-72125">AARP Live: Ask Me Anything – Fraud Edition, 7/21/25</a></h2> <p class="time">Monday, Jul 21, 2025 at 8:00 p.m. ET</p> <p class="venue"></p> <p class="loc">Online Event</p> </li> </ul> <p><a class="link-red" href="/charleston-wv/aarp-events/" data-formelementid="LOCAL-BTN-CLK-SEEALL-EVENTS">View All AARP Events<i class="ml-1 fas fa-chevron-right"></i></a></p> </div> </div> </div> <div aria-hidden="true" class="aarpe-ad-wrapper"> <div class="aarpe-ad en clearfix" id="300x250_53475" data-adsize="300x250"> <script type="text/javascript"> if(typeof AARP.ads !== 'undefined'){ AARP.ads.slots({ id:'300x250_53475', size:'300x250'}); } </script> </div> </div> <div class="card-tout card-dark membership-tout" style="margin:0 0 30px 0;height:360px;"> <img class="img-responsive image" title="image of two AARP membership cards" alt="image of two AARP membership cards" src="https://cdn-aarp.americantowns.com/img/tout-two-cards.png"> <div class="title">Last Chance to Save!<br />New Pricing Coming in 2025.</div> <br /> <p> This is AARP's first rate increase in 15 years.<br />Don't miss out, join today and save!<br /><br /> </p> <div class="action"> <a class="btn" href="https://appsec.aarp.org/mem/join?campaignid=UAJFT3&intcmp=LNK-CSN-AARPLOCAL-JRTOUT-RR-A-CHARLESTON-WV">Join AARP</a> <div class="body">Already a member? <a href="https://appsec.aarp.org/mem/renew?campaignid= UARFT3&intcmp=LNK-CSN-AARPLOCAL-JRTOUT-RR-A-CHARLESTON-WV">Renew</a> or <a href="https://www.aarp.org/benefits-discounts/my-membership/print-your-card/">Print Card</a></div> </div> </div> <style> .membership-tout {padding:16px 20px;} .membership-tout .list li { margin: 0; } </style> <div aria-hidden="true" class="aarpe-ad-wrapper"> <div class="aarpe-ad en clearfix" id="300x250_93505" data-adsize="300x250"> <script type="text/javascript"> if(typeof AARP.ads !== 'undefined'){ AARP.ads.slots({ id:'300x250_93505', size:'300x250'}); } </script> </div> </div> <div class="module-spacer text-center"> <div class="fb-page" alt="Image of AARP West Virginia Facebook Page" title="Image of AARP West Virginia Facebook Page" data-href="https://www.facebook.com/AARPWestVirginia" data-tabs="timeline" width="" height="" data-small-header="false" data-adapt-container-width="true" data-hide-cover="false" data-show-facepile="true"> <blockquote cite="https://www.facebook.com/AARPWestVirginia" class="fb-xfbml-parse-ignore"><a href="https://www.facebook.com/AARPWestVirginia">Facebook</a></blockquote> </div> </div> <div class="ar-basic-box module-spacer"> <header> <h2>Contact AARP <br />in Charleston</h2> </header> <div class="wrap"> <div class="ar-quick-list module-spacer"> <ul class="list-unstyled"> <li><i class="list-icon fa fa-envelope" alt="Email icon" title="Email icon" aria-hidden="true"></i><a href="mailto:WVAARP@aarp.org " target="_blank" rel="noopener">WVAARP@aarp.org </a></li> <li><i class="list-icon fa fa-globe" alt="Globe icon" title="Globe icon" aria-hidden="true"></i><a href="https://states.aarp.org/region/west-virginia/" target="_blank" rel="noopener">AARP West Virginia</a></li> <li><i class="list-icon fa fa-map-marker" alt="Map Marker icon" title="Map Marker icon" aria-hidden="true"></i><a href="https://states.aarp.org/about-aarp-west-virginia/?intcmp=SNG-LNK-AARPLOCAL-CONTACT-20140101-CHARLESTON-WV" target="_blank" rel="noopener">Contact Us</a></li> </ul> </div> <a href="https://www.facebook.com/AARPWestVirginia" target="_blank" rel="noopener" aria-label="Open Facebook"><img style="max-width: 48px;" src="https://cdn-aarp.americantowns.com/img/page/icons/facebook.png" alt="Facebook icon" title="Facebook icon"></a> <a href="https://twitter.com/aarpwv" target="_blank" rel="noopener" aria-label="Open Twitter"><img style="max-width: 48px;" src="https://cdn-aarp.americantowns.com/img/page/icons/twitter.png" alt="Twitter icon" title="Twitter icon"></a> </div> </div> </div></div> <div class="col-md-8 left-rail left-bot"></div> <div class="col-md-4 right-rail right-bot thin-rhs"></div> </div> <div class="row oneColumnLayout"> </div> <div class="row oneColumnLayout"> <div class="col-md-12"><!-- script to activate navbar --> <script type="text/javascript"> jQuery(".channelBarMain ul.left li a").click(function() { window.location = jQuery(this).attr('href'); }); </script> </div> </div> ' $scripts_for_layout = '<title>Social Security Administration Backs Away From Proposed Changes</title> <meta name="page_title" content="Social Security Administration Backs Away From Proposed Changes"/> <meta name="robots" content="noindex, nofollow"/> <meta content="man holding social security card KenTannenbaum/Getty Images/iStockphoto Social Security Administration (SSA) has confirmed to AARP that beginning April" name="description"/> <meta content="Social, Security, Administration, Backs, Away, From, Proposed, Changes" name="keywords"/> <link rel="canonical" href="https://states.aarp.org/wyoming/social-security-administration-backs-away-from-proposed-changes" /> <meta property="og:url" content="https://vccstaging.local.aarp.org/news/social-security-administration-backs-away-from-proposed-changes-wy-2025-04-10.html"/> <meta name="twitter:card" content="summary_large_image"/> <meta name="twitter:title" content="Social Security Administration Backs Away From Proposed Changes"/> <meta name="twitter:description" content="Social Security Administration (SSA) has confirmed to AARP that beginning April 14, they will allow all claim types to be completed over the telephone as they"/> <meta name="twitter:image" content="https://aarp-states.brightspotcdn.com/dims4/default/d1f0ead/2147483647/strip/true/crop/4876x3135+0+123/resize/420x270!/quality/90/?url=http%3A%2F%2Faarp-brightspot.s3.amazonaws.com%2Fstates%2Fdf%2Fb4%2F4bdf83474e68876c65d4d2dde6ca%2Fsocial-security-impostor-scams.jpg"/> <meta property="og:type" content="article"/> <meta property="og:title" content="Social Security Administration Backs Away From Proposed Changes"/> <meta property="og:description" content="Social Security Administration (SSA) has confirmed to AARP that beginning April 14, they will allow all claim types to be completed over the telephone as they"/> <meta property="og:image" content="https://aarp-states.brightspotcdn.com/dims4/default/d1f0ead/2147483647/strip/true/crop/4876x3135+0+123/resize/420x270!/quality/90/?url=http%3A%2F%2Faarp-brightspot.s3.amazonaws.com%2Fstates%2Fdf%2Fb4%2F4bdf83474e68876c65d4d2dde6ca%2Fsocial-security-impostor-scams.jpg"/> /* temporary */ .RichTextArticleBody ul { padding-left: 20px; 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max-width: 340px !important; margin: 0 0 20px 20px; } } :root { --primaryColor: #ff1e3c; --primaryTextColor: #2a2a2a; --linkTextColor: #1f66bd; --linkHoverColor: #1f66bd; --secondaryTextColor: #000000; --secondaryColor2: #000000; --secondaryColor3: #000000; --secondaryColor4: #000000; --secondaryColor5: #000000; --black: #000000; --white: #ffffff; --grey: #f0efed; --gridGutters: 30px; --modulePadding: 60px; --pageWidth: 86.11%; --maxPageWidth: 1240px; --horizontalAlignment: center; --fontFamily: 'Roboto', sans-serif; --headerBackgroundColor:#000000; --headerTextColor:#FFFFFF; --headerHeight:50px; --footerbackgroundColor:#000000; --footerTextColor:#918883; }' $highlighting = '' $location = '<a href="/charleston-wv/?intcmp=CSN-LOCAL-NAV-HOME">Charleston, WV</a>' $no_header = false $header_title = '<a href="/charleston-wv/happenings/">News Feed</a>' $header_subtitle = '' $isPR = false $navbar = '<nav class="section" role="button" aria-expanded="false" aria-controls="collapse"> <div class="section-toggle">Sections <i class="fas fa-chevron-down"></i></div> <ul class="secondary-menu" id="secondary-menu" role="menu" aria-busy="true"> <li role="presentation" class=""><a role="menuitem" class="menuitem" href="/charleston-wv/?intcmp=CSN-LOCAL-NAV-HOME" data-formelementid="LOCAL-LNK-CLK-EVENTS">Home</a> </li> <li role="presentation" class=""><a role="menuitem" class="menuitem" href="/charleston-wv/aarp-events/?intcmp=CSN-LOCAL-NAV-OLE" data-formelementid="LOCAL-LNK-CLK-EVENTS">Events</a> </li> <li role="presentation" class=""><a role="menuitem" class="menuitem" href="/charleston-wv/things-to-do/?intcmp=CSN-LOCAL-NAV-TTD" data-formelementid="LOCAL-LNK-CLK-THINGSTODO">Things to Do</a></li> <li role="presentation" class="active"><a role="menuitem" class="menuitem" href="/charleston-wv/happenings/?intcmp=CSN-LOCAL-NAV-NF" data-formelementid="LOCAL-LNK-CLK-HAPPENINGS">News Feed</a> </li> <li role="presentation" class=""><a role="menuitem" class="menuitem" href="/charleston-wv/volunteering/?intcmp=CSN-LOCAL-NAV-VOL" data-formelementid="LOCAL-LNK-CLK-VOLUNTEERING">Volunteering</a> </li> <li role="presentation" class=""><a role="menuitem" class="menuitem" href="/charleston-wv/local-resources/?intcmp=CSN-LOCAL-NAV-LR" data-formelementid="LOCAL-LNK-CLK-LOCALRESOURCES">State & Local Resources</a> </li> <li role="presentation" class=""><a role="menuitem" class="menuitem" href="/charleston-wv/movies/?intcmp=CSN-LOCAL-NAV-MFG" data-formelementid="LOCAL-LNK-CLK-MOVIESFORGROWNUPS">Movies for Grownups</a> </li> <li role="presentation" class="more nosep d-none " id="submenu-more"> <span role="menuitem" class="menuitem" data-formelementid="LOCAL-LNK-CLK-MORE">More<i class="fas fa-chevron-down"></i></span> <ul class="secondary-submenu animate slide-in" id="secondary-submenu"> <li role="presentation"><a role="menuitem" class="menuitem " href="/charleston-wv/home-and-community/?intcmp=CSN-LOCAL-NAV-HC" data-formelementid="LOCAL-LNK-CLK-HC">Home & Community</a> </li> <li role="presentation"><a role="menuitem" class="menuitem " href="/charleston-wv/discounts/?intcmp=CSN-LOCAL-NAV-LO" data-formelementid="LOCAL-LNK-CLK-OFFERS">Local Offers</a></li> <li role="presentation"><a role="menuitem" class="menuitem " href="/charleston-wv/jobs/?intcmp=CSN-LOCAL-NAV-WJ" data-formelementid="LOCAL-LNK-CLK-WORK&JOBS">Work & Jobs</a></li> <li role="presentation"><a role="menuitem" class="menuitem " href="/charleston-wv/events/?intcmp=CSN-LOCAL-NAV-CC" data-formelementid="LOCAL-LNK-CLK-EVENTS">Community Calendar</a></li> <!-- <li role="presentation"><a role="menuitem" class="menuitem " href="/charleston-wv/healthy-living/?intcmp=CSN-LOCAL-NAV-HEALTHY_LIVING" data-formelementid="LOCAL-LNK-CLK-HEALTHY_LIVING">Healthy Living</a></li> <li role="presentation"><a role="menuitem" class="menuitem " href="/charleston-wv/arts-entertainment/?intcmp=CSN-LOCAL-NAV-ARTS_ENT" data-formelementid="LOCAL-LNK-CLK-ARTS_ENT">Arts & Entertainment</a></li> <li role="presentation"><a role="menuitem" class="menuitem " href="/charleston-wv/museums/?intcmp=CSN-LOCAL-NAV-MUSEUMS" data-formelementid="LOCAL-LNK-CLK-MUSEUMS">Museums</a></li> --> </ul> </li> </ul> </nav>' $header_custom = '' $breadcrumbs = array( (int) 0 => array( 'title' => 'News Feed', 'slug' => 'happenings' ) ) $row = array( 'title' => 'Back to News Feed', 'slug' => 'happenings' ) $i = (int) 0include - APP/View/Layouts/aarp_2023.ctp, line 243 include - APP/View/Layouts/aarp_2023.ctp, line 243 View::_evaluate() - CORE/Cake/View/View.php, line 971 View::_render() - CORE/Cake/View/View.php, line 933 View::renderLayout() - CORE/Cake/View/View.php, line 546 View::render() - CORE/Cake/View/View.php, line 481 Controller::render() - CORE/Cake/Controller/Controller.php, line 963 AppController::renderPage() - APP/Controller/AppController.php, line 136 BlogsController::display() - APP/Controller/BlogsController.php, line 81 ReflectionMethod::invokeArgs() - [internal], line ?? Controller::invokeAction() - CORE/Cake/Controller/Controller.php, line 491 Dispatcher::_invoke() - CORE/Cake/Routing/Dispatcher.php, line 193 Dispatcher::dispatch() - CORE/Cake/Routing/Dispatcher.php, line 167 [main] - APP/webroot/index.php, line 118
Warning (2): include(/var/www/vhosts/vcc_staging/app/Resource/aarp2_master.resource.footer.root.html) [<a href='http://php.net/function.include'>function.include</a>]: failed to open stream: No such file or directory [APP/View/Layouts/aarp_2023.ctp, line 244]Code Contextinclude (APP . "Resource/aarp2_master.footer.html");include (APP . "Resource/aarp2_master.bodyTargeting.html");include (APP . "Resource/aarp2_master.resource.footer.root.html");$viewFile = '/var/www/vhosts/vcc_staging/app/View/Layouts/aarp_2023.ctp' $dataForView = array( 'content_for_layout' => '<div class="row twoColumnLayout"> <div class="col-md-8 left-rail"><div class="module clearfix"><div class="ar-basic-box"> <div> <div class="module-spacer"> <header><h1 class="article-headline">Social Security Administration Backs Away From Proposed Changes</h1></header> <div class="posted-on"> Posted on 04/10/25 </div> </div> <div class="module-spacer"> <span class="blog-content"><p><div class="RichTextArticleBody"> <div class="RichTextArticleBody-body"><div class="Enhancement" > <div class="Enhancement-item"><figure class="Figure" data-alignment="center"> <img src="https://aarp-states.brightspotcdn.com/df/b4/4bdf83474e68876c65d4d2dde6ca/social-security-impostor-scams.jpg" alt="social security card" width="4876" height="3381"/> <figcaption class="Figure-caption">man holding social security card</figcaption> <div class="Figure-credit">KenTannenbaum/Getty Images/iStockphoto</div> </figure> </div> </div><p>Social Security Administration (SSA) has confirmed to AARP that beginning April 14, they will allow all claim types to be completed over the telephone as they previously had been. This includes Retirement, Survivors, and Auxiliary (Spouse or Child) benefits that SSA previously announced would require in-person identity proofing, in addition to Social Security Disability Insurance, Medicare, and SSI.<br><br>AARP had strongly opposed this decision from the start, arguing that it unduly burdens older adults, especially those in rural areas. Over the last two weeks, over one million emails, texts, and letters were sent to congress from concerned constituents.<br><br>"This is great news for older Americans,” said AARP Executive Vice President Nancy LeaMond. “We appreciate SSA listening to AARP and millions of Americans about the impact on their lives and providing better access to customer service for Social Security benefits. SSA's guarantee of phone access for claims is a win for older Americans, and we look forward to further improvements in their customer service."<br><br>Prior to last night’s SSA Announcement, people applying for retirement, survivor or <span class="Enhancement" ><span class="Enhancement-item"><a class="Link" href="https://www.aarp.org/social-security/faq/collecting-benefits-as-spouse/" target="_blank" rel="noopener noreferrer">family benefits</a></span></span> were going to be required to use an online <span class="Enhancement" ><span class="Enhancement-item"><a class="Link" href="https://www.aarp.org/social-security/open-your-online-account/" target="_blank" rel="noopener noreferrer">My Social Security account</a></span></span> or make an appointment at a local SSA office to show proof of identity, a necessary step in filing for benefits or reporting a change in bank direct deposit information to receive payments.<br><br>AARP has long advocated for better service delivery from the SSA. As of April 8, t<span class="Enhancement" ><span class="Enhancement-item"><a class="Link" href="https://nam12.safelinks.protection.outlook.com/?url=https%3A%2F%2Fwww.ssa.gov%2Fssa-performance%2F800-number-performance&data=05%7C02%7Ctlacock%40aarp.org%7C9f63d20488fa4fe9f34608dd7864bcb0%7Ca395e38b4b754e4493499a37de460a33%7C0%7C0%7C638799096260532553%7CUnknown%7CTWFpbGZsb3d8eyJFbXB0eU1hcGkiOnRydWUsIlYiOiIwLjAuMDAwMCIsIlAiOiJXaW4zMiIsIkFOIjoiTWFpbCIsIldUIjoyfQ%3D%3D%7C0%7C%7C%7C&sdata=CVEq5B%2Bo62ShWywhqDqZWTtAr36FbIUwF08kgwcmkgg%3D&reserved=0" target="_blank" rel="noopener noreferrer">he latest data f</a></span></span>rom the office suggests those calling the SSA helpline this week waited on hold for an average of three and a half hours. That is much higher than the average of one hour during November of 2024 and one hour and 39 minutes just last month. For most of last year, SSA maintained a phone busy rate of 0 percent. But that has since changed, skyrocketing in March to nearly 1 out of every 3 callers getting a pre-recorded message that the lines are too busy and are then hung up on by SSA. For those lucky enough to get their call answered, they often wait up to two and a half hours or more for a call back.<br><br>The plan to force most ID verifications to the SSA website was torpedoed by a lack of reliability from the site. According to reports, SSA’s online portal has suffered 5 outages in March alone, including a full outage on March 31.<br><br>“What was once a persistent concern has now become a crisis – our members are deeply concerned by the rapid deterioration in Social Security customer service,” said AARP Wyoming State Director Sam Shumway.<br><br>“Few issues matter more to older Americans than Social Security. We consistently hear how vital Social Security is to older Americans – and how much they depend on services provided by the Social Security Administration, whether it be over the phone, online, or face-to-face at local field offices,” he added.<br><br>SSA has released a list of permanent and temporary office closures or service availability changes, which can be <span class="Enhancement" ><span class="Enhancement-item"><a class="Link" href="https://nam12.safelinks.protection.outlook.com/?url=https%3A%2F%2Fwww.ssa.gov%2Fagency%2Femergency%2F%3Futm_campaign%3Demergencypage%26utm_content%3Dctabtn%26utm_medium%3Demail%26utm_source%3Dgovdelivery%23K&data=05%7C02%7Ctlacock%40aarp.org%7C9f63d20488fa4fe9f34608dd7864bcb0%7Ca395e38b4b754e4493499a37de460a33%7C0%7C0%7C638799096260552136%7CUnknown%7CTWFpbGZsb3d8eyJFbXB0eU1hcGkiOnRydWUsIlYiOiIwLjAuMDAwMCIsIlAiOiJXaW4zMiIsIkFOIjoiTWFpbCIsIldUIjoyfQ%3D%3D%7C0%7C%7C%7C&sdata=WagH%2B8X4xp7y35r4EfgBdzhNEFZM8RkAwmDYDRbHTug%3D&reserved=0" target="_blank" rel="noopener noreferrer">found here</a></span></span>. As of April 7, the site shows only Cody as only able to offer assistance by telephone until further notice and no in-person service. This is the only Wyoming office which has been impacted.<br><br>"We still need your voice in this fight to create better customer service,” said Shumway. “Email your lawmakers today and tell them to strengthen Social Security customer service"<br></p></div> </div> </p></span> </div> </div> <p><i>This story is provided by AARP Wyoming. Visit the <a href="https://states.aarp.org/region/wyoming/" target="_blank">AARP Wyoming</a> page for more news, events, and programs affecting retirement, health care, and more.</i></p> </div> </div><div class="module clearfix"><script src="https://npmcdn.com/flickity@2/dist/flickity.pkgd.min.js"></script> <script src="https://aarp-states.brightspotcdn.com/resource/00000168-dd17-d487-a96e-df5fe3ee0000/styleguide/All.min.d703996ba6a992470f9f7fa2170736df.gz.js"></script> <link class="Webpack-css" rel="stylesheet" href="https://aarp-states.brightspotcdn.com/resource/00000168-dd17-d487-a96e-df5fe3ee0000/styleguide/All.min.2cef3303b65f09149a6db29044f033cb.gz.css"> <!-- <script src="https://aarp-states.brightspotcdn.com/resource/00000168-dd17-d487-a96e-df5fe3ee0000/styleguide/All.min.c85a242a55150cd195e494cd6e5b9c77.gz.js" async=""></script> <link rel="stylesheet" media="all" href="https://aarp-states.brightspotcdn.com/resource/00000168-dd17-d487-a96e-df5fe3ee0000/styleguide/All.min.bfe6eb5a8301841feef3af4e9bd1e26d.gz.css"> --> <!-- bypass --> <style> a:focus, a:hover { text-decoration: underline; } h1.article-headline { margin: 0 0 1rem; } </style> <!-- <style> .Enhancement-item .Figure { margin-bottom: 24px; } .RichTextArticleBody-body ul { margin-bottom: 24px; } .RichTextArticleBody-body p{ margin: 12px 0; } .RichTextModule-items { clear: both; display: table; width: 100%; margin-bottom: 12px; } .VideoEnhancement>* { color: var(--primaryTextColor); font-size: 13px; font-weight: 400; line-height: 1.4; font-style: italic; background: #f0efed } @media only screen and (min-width: 768px) { .VideoEnhancement>* { font-size:14px; font-weight: 400; line-height: 1.47 } } .VideoEnhancement-title { padding: 20px } @media only screen and (min-width: 768px) { .VideoEnhancement-title { padding:30px } } .VideoEnhancement-player>* { position: relative; width: 100%; height: 0; padding-bottom: 56.25% } .VideoEnhancement iframe { border: 0; position: absolute; top: 0; left: 0; width: 100%; height: 100% } [data-video-player] { display: block; padding-bottom: 56.25%; height: 0; margin: 0 auto; } [data-video-player][data-aspect-ratio="4x3"] { padding-bottom: 56.25%; } [data-video-player][data-aspect-ratio="16x9"] { padding-bottom: 56.25% } </style> --></div><div class="module clearfix"><div class="module-spacer tout-homefit-750"> <a data-formelementid="CSN-LOCAL-HC-NEWSSK-02272024" href="/charleston-wv/home-and-community/?intcmp=CSN-LOCAL-HC-NEWSSK-02272024"><img class="img-responsive" alt="Explore the free AARP HomeFit Guide" title="Explore the free AARP HomeFit Guide" src="https://cdn-aarp.americantowns.com/img/touts/HomeFit_750x150.png"></a> </div></div></div> <div class="col-md-4 right-rail thin-rhs"><pre class="cake-error"><a href="javascript:void(0);" onclick="document.getElementById('cakeErr680ec8aac008b-trace').style.display = (document.getElementById('cakeErr680ec8aac008b-trace').style.display == 'none' ? '' : 'none');"><b>Notice</b> (8)</a>: Undefined index: slug [<b>APP/Lib/Localize.php</b>, line <b>152</b>]<div id="cakeErr680ec8aac008b-trace" class="cake-stack-trace" style="display: none;"><a href="javascript:void(0);" onclick="document.getElementById('cakeErr680ec8aac008b-code').style.display = (document.getElementById('cakeErr680ec8aac008b-code').style.display == 'none' ? '' : 'none')">Code</a> <a href="javascript:void(0);" onclick="document.getElementById('cakeErr680ec8aac008b-context').style.display = (document.getElementById('cakeErr680ec8aac008b-context').style.display == 'none' ? '' : 'none')">Context</a><pre id="cakeErr680ec8aac008b-code" class="cake-code-dump" style="display: none;"><code><span style="color: #000000"><span style="color: #0000BB"> </span><span style="color: #007700">if(</span><span style="color: #0000BB">strstr</span><span style="color: #007700">(</span><span style="color: #0000BB">$match</span><span style="color: #007700">[</span><span style="color: #0000BB">1</span><span style="color: #007700">],</span><span style="color: #DD0000">'=='</span><span style="color: #007700">)) {</span></span></code> <code><span style="color: #000000"><span style="color: #0000BB"> </span><span style="color: #007700">list(</span><span style="color: #0000BB">$token</span><span style="color: #007700">,</span><span style="color: #0000BB">$keyword</span><span style="color: #007700">) = </span><span style="color: #0000BB">explode</span><span style="color: #007700">(</span><span style="color: #DD0000">"=="</span><span style="color: #007700">,</span><span style="color: #0000BB">$match</span><span style="color: #007700">[</span><span style="color: #0000BB">1</span><span style="color: #007700">],</span><span style="color: #0000BB">2</span><span style="color: #007700">);</span></span></code> <span class="code-highlight"><code><span style="color: #000000"><span style="color: #0000BB"> $text </span><span style="color: #007700">= </span><span style="color: #0000BB">str_replace</span><span style="color: #007700">(</span><span style="color: #0000BB">$match</span><span style="color: #007700">[</span><span style="color: #0000BB">0</span><span style="color: #007700">], (</span><span style="color: #0000BB">strtolower</span><span style="color: #007700">(</span><span style="color: #0000BB">$town</span><span style="color: #007700">[</span><span style="color: #0000BB">$token</span><span style="color: #007700">]) != </span><span style="color: #0000BB">strtolower</span><span style="color: #007700">(</span><span style="color: #0000BB">$keyword</span><span style="color: #007700">) ? </span><span style="color: #0000BB">self</span><span style="color: #007700">::</span><span style="color: #0000BB">replace</span><span style="color: #007700">(</span><span style="color: #0000BB">$match</span><span style="color: #007700">[</span><span style="color: #0000BB">2</span><span style="color: #007700">], </span><span style="color: #0000BB">$town</span><span style="color: #007700">, </span><span style="color: #0000BB">$callCake</span><span style="color: #007700">): </span><span style="color: #DD0000">''</span><span style="color: #007700">), </span><span style="color: #0000BB">$text</span><span style="color: #007700">);</span></span></code></span></pre><pre id="cakeErr680ec8aac008b-context" class="cake-context" style="display: none;">$text = '<!--default--> <!-- module_RHS - AARP Events --> {ifnot_slug==healthy-living/map} {module_RHS - AARP Events} {endif} {module_RHS - Tout A} {module_RHS - Ad Slot 1} {module_RHS - Join AARP Today} {module_RHS - Ad Slot 2} {module_FB - State Side Panel} {module_RHS - State Contact Us}' $town = array( '_id' => '576180bb0c4e268f7f8bb897', 'city' => 'Charleston', 'state' => 'WV', 'nearby' => array( (int) 0 => array( 'city' => 'Charleston', 'state' => 'WV', 'sef_url' => 'charleston-wv' ), (int) 1 => array( 'city' => 'South Charleston', 'state' => 'WV', 'sef_url' => 'south-charleston-wv' ), (int) 2 => array( 'city' => 'Dunbar', 'state' => 'WV', 'sef_url' => 'dunbar-wv' ), (int) 3 => array( 'city' => 'Cross Lanes', 'state' => 'WV', 'sef_url' => 'cross-lanes-wv' ), (int) 4 => array( 'city' => 'Institute', 'state' => 'WV', 'sef_url' => 'institute-wv' ), (int) 5 => array( 'city' => 'Tad', 'state' => 'WV', 'sef_url' => 'tad-wv' ), (int) 6 => array( 'city' => 'Pinch', 'state' => 'WV', 'sef_url' => 'pinch-wv' ), (int) 7 => array( 'city' => 'Hernshaw', 'state' => 'WV', 'sef_url' => 'hernshaw-wv' ), (int) 8 => array( 'city' => 'Belle', 'state' => 'WV', 'sef_url' => 'belle-wv' ), (int) 9 => array( 'city' => 'Saint Albans', 'state' => 'WV', 'sef_url' => 'saint-albans-wv' ), (int) 10 => array( 'city' => 'Elkview', 'state' => 'WV', 'sef_url' => 'elkview-wv' ), (int) 11 => array( 'city' => 'Nitro', 'state' => 'WV', 'sef_url' => 'nitro-wv' ), (int) 12 => array( 'city' => 'Tornado', 'state' => 'WV', 'sef_url' => 'tornado-wv' ), (int) 13 => array( 'city' => 'Blount', 'state' => 'WV', 'sef_url' => 'blount-wv' ), (int) 14 => array( 'city' => 'Upper Falls', 'state' => 'WV', 'sef_url' => 'upper-falls-wv' ) ), 'local' => array( (int) 0 => 'charleston-wv', (int) 1 => 'south-charleston-wv', (int) 2 => 'dunbar-wv', (int) 3 => 'cross-lanes-wv', (int) 4 => 'institute-wv', (int) 5 => 'tad-wv', (int) 6 => 'pinch-wv', (int) 7 => 'hernshaw-wv', (int) 8 => 'belle-wv', (int) 9 => 'saint-albans-wv', (int) 10 => 'elkview-wv', (int) 11 => 'nitro-wv', (int) 12 => 'tornado-wv', (int) 13 => 'blount-wv', (int) 14 => 'upper-falls-wv', (int) 15 => 'blue-creek-wv', (int) 16 => 'winifrede-wv', (int) 17 => 'ashford-wv', (int) 18 => 'poca-wv' ), 'season' => 'spring', 'aarp-events-image' => 'aarp-events', 'amusement-parks-image' => 'amusement-warm-c', 'arts-entertainment-image' => 'arts-all-bm', 'asset_version' => '240925', 'beaches-lakes-image' => 'beaches-lakes-cool-c', 'billboard1_caption' => 'Spring', 'billboard1_image_url' => '{local_happenings-image}', 'billboard1_link_url' => '/{local_sef_url}/happenings/', 'billboard1_subtitle' => 'See the Real Possibilities', 'billboard1_thumb_title' => ' Happenings', 'billboard1_thumb_url' => '{local_happenings-image}', 'billboard1_title' => 'Get to know AARP in {local_city_c}', 'billboard2_image_url' => '{local_season-image}', 'billboard2_link_url' => '/{local_sef_url}/{local_season}-fun/', 'billboard2_subtitle' => 'Explore fun and interesting things to do this {local_season} near you!', 'billboard2_thumb_title' => '{local_season_header}', 'billboard2_thumb_url' => '{local_season-image}', 'billboard2_title' => 'Time for {local_season_header}!', 'billboard3_image_url' => '{local_volunteering-image}', 'billboard3_link_url' => '/{local_sef_url}/volunteering/', 'billboard3_subtitle' => 'Make a difference!', 'billboard3_thumb_title' => 'Volunteering', 'billboard3_thumb_url' => '{local_volunteering-image}', 'billboard3_title' => 'Volunteering lifts everyone's spirits', 'bvideo_name' => '{local_full_state_c}', 'city-select-image' => 'cityselect-spring', 'coffee-image' => 'coffee-warm-m', 'coffee_radius' => '10', 'community_blogs_archive' => 'charleston-wv', 'community_blogs_list' => 'caregiving,healthy-living,savings-and-planning,work-and-jobs,life-reimagined,all,{local_state},charleston-wv', 'connect_town_groups' => '[{ "towns": { "atlanta-ga": { "name": "Atlanta, GA", "path": "/atlanta-ga/fight-fraud/" }, "chicago-il": { "name": "Chicago, IL", "path": "/chicago-il/fight-fraud/" }, "los-angeles-ca": { "name": "Los Angeles, CA", "path": "/los-angeles-ca/fight-fraud/" }, "new-york-ny": { "name": "New York City, NY", "path": "/new-york-ny/fight-fraud/?showtowns=true" }, "phoenix-az": { "name": "Phoenix, AZ", "path": "/phoenix-az/fight-fraud/" } }, "code": "CSN-LOCAL-GROUP1" }, { "towns": { "baltimore-md": { "name": "Baltimore Metro, MD", "path": "/baltimore-md/fight-fraud/" }, "dallas-tx": { "name": "Dallas, TX", "path": "/dallas-tx/fight-fraud/" }, "denver-co": { "name": "Denver, CO", "path": "/denver-co/fight-fraud/" }, "detroit-mi": { "name": "Detroit, MI", "path": "/detroit-mi/fight-fraud/" }, "orlando-fl": { "name": "Central Florida, FL", "path": "/orlando-fl/fight-fraud/?showtowns=true" }, "houston-tx": { "name": "Houston, TX", "path": "/houston-tx/fight-fraud/" }, "brookhaven-ny": { "name": "Long Island, NY", "path": "/brookhaven-ny/fight-fraud/?showtowns=true" }, "san-diego-ca": { "name": "San Diego County, CA", "path": "/san-diego-ca/fight-fraud/" }, "miami-fl": { "name": "South Florida, FL", "path": "/miami-fl/fight-fraud/" } }, "code": "CSN-LOCAL-GROUP2" }, { "towns": { "charlotte-nc": { "name": "Charlotte, NC", "path": "/charlotte-nc/aarp-events/" }, "boston-ma": { "name": "Greater Boston, MA", "path": "/boston-ma/aarp-events/?showtowns=true" }, "indianapolis-in": { "name": "Indianapolis, IN", "path": "/indianapolis-in/aarp-events/" }, "las-vegas-nv": { "name": "Las Vegas, NV", "path": "/las-vegas-nv/aarp-events/" }, "philadelphia-pa": { "name": "Philadelphia, PA", "path": "/philadelphia-pa/aarp-events/" }, "pittsburgh-pa": { "name": "Pittsburgh, PA", "path": "/pittsburgh-pa/aarp-events/" }, "portland-or": { "name": "Portland Metro, OR", "path": "/portland-or/aarp-events/" }, "seattle-wa": { "name": "Seattle, WA", "path": "/seattle-wa/aarp-events/" }, "saint-louis-mo": { "name": "St Louis, MO", "path": "/saint-louis-mo/aarp-events/" }, "minneapolis-mn": { "name": "Twin Cities, MN", "path": "/minneapolis-mn/aarp-events/?showtowns=true" } }, "code": "CSN-LOCAL-GROUP3" }, { "towns": { "new-orleans-la": { "name": "Greater New Orleans, LA", "path": "/new-orleans-la/fight-fraud/" }, "hartford-ct": { "name": "Hartford, CT", "path": "/hartford-ct/fight-fraud/" }, "little-rock-ar": { "name": "Little Rock, AR", "path": "/little-rock-ar/fight-fraud/" }, "oahu-hi": { "name": "Oahu, HI", "path": "/oahu-hi/fight-fraud/" }, "omaha-ne": { "name": "Omaham, NE", "path": "/omaha-ne/fight-fraud/" } }, "code": "CSN-LOCAL-GROUP4" }, { "towns": { "des-moines-ia": { "name": "Des Moines, IA", "path": "/des-moines-ia/aarp-events/" }, "fargo-nd": { "name": "Fargo, ND", "path": "/fargo-nd/aarp-events/" }, "allentown-pa": { "name": "Lehigh Valley, PA", "path": "/allentown-pa/aarp-events/?showtowns=true" }, "dale-city-va": { "name": "Prince William County, VA", "path": "/dale-city-va/aarp-events/" }, "worcester-ma": { "name": "Worcester County, MA", "path": "/worcester-ma/aarp-events/" } }, "code": "CSN-LOCAL-GROUP5" }, { "towns": { "charleston-wv": { "name": "Charleston, WV", "path": "/charleston-wv/aarp-events/" }, "helena-mt": { "name": "Lewis and Clark County, MT", "path": "/helena-mt/aarp-events/" }, "manchester-nh": { "name": "New Hampshire, NH", "path": "/manchester-nh/aarp-events/" }, "providence-ri": { "name": "Providence, RI", "path": "/providence-ri/aarp-events/" } }, "code": "CSN-LOCAL-GROUP6" }]', 'cvent_display_module' => 'false', 'cvent_widget_city' => '{local_city_state}', 'embed_video' => '<iframe width="100%" height="349" src="//players.brightcove.net/3772599298001/HkD6Qklb_default/index.html?videoId={local_embed_video_2}" allowfullscreen frameborder="0"></iframe>', 'espanol-news-header' => 'Noticias de {local_city}', 'espanol-news-image' => 'losangeles-spanish', 'events-image' => 'events-all', 'events_careversation_group_min' => '8', 'events_driversafety_group_min' => '8', 'events_index_slot1' => '{module_Cvent New Widget Section 3}', 'events_tek_group_min' => '8', 'event_big_thumb' => 'https://cdn-aarp.americantowns.com/img/responsive/events-all-1140x655.jpg', 'event_hero_image' => 'https://cdn-aarp.americantowns.com/img/template/hero/event.jpg', 'event_thumb' => 'https://cdn-aarp.americantowns.com/img/template/thumbs/event-t.jpg', 'fall-fun-image' => 'fall-fun-cool-c', 'fallfun_big_thumb' => 'https://cdn-aarp.americantowns.com/img/template/thumbs/fall-fun10-big-t.jpg', 'fallfun_hero_image' => 'https://cdn-aarp.americantowns.com/img/template/hero/fall-fun10.jpg', 'fallfun_thumb' => 'https://cdn-aarp.americantowns.com/img/template/thumbs/fall-fun10-t.jpg', 'farmers-markets-image' => 'farmers-markets-c', 'find_it_fast_link_url' => 'jobs', 'find_it_fast_title' => 'Work & Jobs', 'gfg-image' => 'gfg-warm-c-2', 'google_disclaimer' => '<p><b>Please note:</b> These listings are provided via Google for the {local_city} community. <b>Listings here do NOT imply that an AARP member discount is offered.</b> Please see the <a href="https://www.aarp.org/benefits-discounts/" target="_blank">AARP Membership & Benefits page</a> for a listing of businesses that do provide a member discount.</p>', 'happenings-image' => 'happenings-rural', 'happenings-tbd-pilot-text' => '<h2><span>Discover everything you can do with AARP</span></h2> <h3><span>See fun events, local offers, and more right where you live.</span></h3>', 'happenings_default_image' => 'https://cdn-aarp.americantowns.com/img/responsive/aarp-default-rp-min.png', 'happenings_gold_slug_line_10up' => 'AARP in {local_community_name}', 'happenings_gold_slug_line_state' => 'AARP in {local_full_state}', 'happenings_gold_slug_line_state_es' => 'AARP en Virginia Occidental', 'happenings_heading' => '{local_city} Happenings', 'happenings_twitter_header' => 'More from {local_city}', 'hiking-image' => 'hiking-cool-c', 'hiking_big_thumb' => 'https://cdn-aarp.americantowns.com/img/template/thumbs/hiking4-big-t.jpg', 'hiking_hero_image' => 'https://cdn-aarp.americantowns.com/img/template/hero/hiking4.jpg', 'hiking_thumb' => 'https://cdn-aarp.americantowns.com/img/template/thumbs/hiking4-t.jpg', 'home_events_slot1' => '{module_Cvent New Widget Section}', 'home_events_slot2' => '{module_HP - Blog - Learn More}', 'home_intro_text' => '<p> Select your community from the list below to learn about great programs, stimulating things to do, local services, discounts and more! </p>', 'hp-event-tout' => '{if_facebook_link}<div class="module-spacer text-center"> <div class="fb-page" data-href="{local_facebook_link}" data-tabs="timeline" data-small-header="false" data-adapt-container-width="true" data-hide-cover="false" data-show-facepile="true"><blockquote cite="{local_facebook_link}" class="fb-xfbml-parse-ignore"><a href="{local_facebook_link}">Facebook</a></blockquote></div></div> {endif}', 'ice_skating_big_thumb' => 'https://cdn-aarp.americantowns.com/img/responsive/ice-skating-all-1140x655.jpg', 'ice_skating_hero_image' => 'https://cdn-aarp.americantowns.com/img/template/hero/ice-skating.jpg', 'ice_skating_thumb' => 'https://cdn-aarp.americantowns.com/img/template/thumbs/ice-skating-t.jpg', 'image_url' => 'https://cdn-aarp.americantowns.com/img/template/hero/working-for-you.jpeg', 'jobs_widget_city' => '{local_city_c}', 'm2mredirect' => 'True', 'movies-image' => 'movies-all-c', 'movies_robots' => 'index, follow', 'name' => 'In Your Community', 'nature_big_thumb' => 'https://cdn-aarp.americantowns.com/img/template/thumbs/nature-center2-big-t.jpg', 'nature_hero_image' => 'https://cdn-aarp.americantowns.com/img/template/hero/nature-center2.jpg', 'nature_thumb' => 'https://cdn-aarp.americantowns.com/img/template/thumbs/nature-center2-t.jpg', 'nearme_map_radius' => '20', 'nearme_map_zip' => '{local_zip}', 'omniture_cookie' => 'charleston-wv-cp', 'page-title-right' => '{module_Event Snapshot Newsletter Signup}', 'parks-image' => 'parks-warm-c', 'pilot_towns_banner_image' => 'https://cdn-aarp.americantowns.com/img/classic/happenings-rural-240x140.jpg', 'pumpkin-picking-image' => 'fall-fun-all-1-pumpkins', 'recommendation_form_email' => 'jgunderson-palmer@aarp.org,bekim@americantowns.com,katherine@americantowns.com', 'recreation-image' => 'rec-cool-b', 'restaurantform_email' => 'bmazur@aarp.org,bekim@americantowns.com', 'restaurant_radius' => '10,20,30', 'season-activities' => 'Walking, microbreweries ', 'season-image' => 'spring-fun-warm-m', 'seasonal_big_thumb' => 'https://cdn-aarp.americantowns.com/img/template/thumbs/seasonal-big-t.jpg', 'seasonal_hero_image' => 'https://cdn-aarp.americantowns.com/img/template/hero/seasonal.jpg', 'seasonal_thumb' => 'https://cdn-aarp.americantowns.com/img/template/thumbs/seasonal-t.jpg', 'season_header' => 'Spring Fun', 'season_title' => 'Spring', 'skiing_big_thumb' => 'https://cdn-aarp.americantowns.com/img/template/thumbs/skiing-big-t.jpg', 'skiing_hero_image' => 'https://cdn-aarp.americantowns.com/img/template/hero/skiing.jpg', 'skiing_thumb' => 'https://cdn-aarp.americantowns.com/img/template/thumbs/skiing-t.jpg', 'spring-fun-image' => 'spring-fun-warm-m', 'state_blog_header' => 'AARP State News', 'state_blog_name' => 'West Virginia', 'summer-fun-image' => 'summer-fun-warm-m', 'tas_state_link' => 'https://takeastand.aarp.org/congressional-action-chart/?state=West+Virginia', 'term' => 'in Charleston', 'thingstodo_big_thumb' => 'https://cdn-aarp.americantowns.com/img/template/thumbs/things-to-do3-big-t.jpg', 'thingstodo_hero_image' => 'https://cdn-aarp.americantowns.com/img/template/hero/things-to-do3.jpg', 'thingstodo_thumb' => 'https://cdn-aarp.americantowns.com/img/template/thumbs/things-to-do3-t.jpg', 'vcc_featured_image' => 'https://s3.amazonaws.com/local-aarp/img/vcc/featured/20210430_4C9F7646-96EC-4C88-960A-997CE34788BC.jpg', 'veterans-image' => 'veterans', 'video_tout_image' => 'https://cdn-aarp.americantowns.com/img/template/video-touts/san-antonio-video.png', 'vineyards-wineries-image' => 'wineries', 'volunteer-today-button' => '<span class="media-middle"> <a href="https://www.aarp.org/volunteer/virtual/?intcmp=CSN-LNK-AARPLOCAL-VOLINT-20210331-{local_tracking_code_town}-{local_tracking_code_state}" class="red btn" target="_blank">I WANT TO VOLUNTEER</a> </span>', 'volunteering-image' => 'volunteering-winter', 'volunteering-news-image' => 'volunteer-all-m-hands', 'volunteer_help_image' => 'volunteering-help-military-families', 'volunteer_help_link_name' => 'See Projects', 'volunteer_help_link_url' => 'https://www.createthegood.org/how-to-guides?intcmp=SNG-LNK-AARPLOCAL-VOLHTG-20140805-{local_tracking_code_town}-{local_tracking_code_state}', 'volunteer_help_subtitle' => 'Help Military Families', 'volunteer_help_title' => 'Do-It-Yourself Project Guides', 'winter-fun-image' => 'winter-fun-snow-c-ski', 'winterfun_big_thumb' => 'https://cdn-aarp.americantowns.com/img/template/thumbs/winter-fun-big-t.jpg', 'winterfun_hero_image' => 'https://cdn-aarp.americantowns.com/img/template/hero/winter-fun.jpg', 'winterfun_pic_nav2' => '<li><a href="/{town_sef_url}/skiing/"><img src="{local_skiing_big_thumb}" title="Skiing"><span>Skiing</span></a></li>', 'winterfun_thumb' => 'https://cdn-aarp.americantowns.com/img/template/thumbs/winter-fun-t.jpg', 'youtube_image' => 'https://cdn-aarp.americantowns.com/img/template/icons/youtube.png', 'news_link' => 'https://www.aarp.org/WV?intcmp=SNG-LNK-AARPLOCAL-BLOGWV-20140101', 'contactus_text' => 'West Virginia', 'contactus_email' => 'WVAARP@aarp.org ', 'contactus_link' => 'https://states.aarp.org/about-aarp-west-virginia/?intcmp=SNG-LNK-AARPLOCAL-CONTACT-20140101', 'facebook_link' => 'https://www.facebook.com/AARPWestVirginia', 'twitter_link' => 'https://twitter.com/aarpwv', 'state_contract_id' => '56037', 'state_blog_flag' => 'https://states.aarp.org/wp-content/themes/aarpstates/images/state_flags/west-virginia.png', 'state_blog_link' => 'https://states.aarp.org/region/west-virginia/', 'state_blog_rss' => 'https://states.aarp.org/region/west-virginia/feed', 'cold_state' => 'yes', 'embed_video_2' => '5763161969001', '2020_election_link' => 'https://local.aarp.org/news/how-to-vote-in-west-virginias-2020-election-what-you-need-to-know-wv-2020-08-05.html', 'State_Label' => 'West Virginia's', 'vaccine_url' => 'https://local.aarp.org/news/the-covid19-vaccine-distribution-plan-in-west-virginia-wv-2021-02-04.html', 'at_ski_resort' => 'y', 'state_capital' => 'charleston-wv', '2024_election_link' => 'https://states.aarp.org/west-virginia/election-voting-guide', '2024_election_link_es' => 'https://states.aarp.org/west-virginia/elecciones-guia-para-votar-virginia-occidental', 'advanced_directives_link' => 'https://www.caringinfo.org/wp-content/uploads/WestVirginia.pdf', 'full_state' => 'West Virginia', 'county' => 'Kanawha', 'geo' => array( (int) 0 => (float) -81.635398864746, (int) 1 => (float) 38.353298187256 ), 'latitude' => (float) 38.353298187256, 'longitude' => (float) -81.635398864746, 'city_state' => 'Charleston, WV', 'city_state_search' => 'Charleston WV,Charleton WV', 'pilot_name' => 'Charleston', 'pilot_sef_url' => 'charleston-wv', 'community_id' => (int) 72, 'community_name' => 'Charleston', 'community_state' => 'WV', 'community_region' => 'South', 'brightspot_region' => 'charleston-wv', 'title' => 'Charleston, WV', 'subtitle' => 'Highlighting {local_city} ', 'tracking_code_town' => 'CHARLESTON', 'tracking_code_state' => 'WV', 'ad_state' => 'wv', 'ad_city' => 'charleston', 'ad_region' => null, 'timezone' => 'America/New_York', 'type' => 'town', 'zip' => '25301', 'sef_url' => 'charleston-wv', 'americantowns_url' => 'https://www.americantowns.com/charleston-wv/', 'alt_names' => 'Charleston,Charleton', 'zipcodes' => array( (int) 0 => '25301', (int) 1 => '25302', (int) 2 => '25303', (int) 3 => '25304', (int) 4 => '25305', (int) 5 => '25306', (int) 6 => '25309', (int) 7 => '25311', (int) 8 => '25312', (int) 9 => '25313', (int) 10 => '25314', (int) 11 => '25315', (int) 12 => '25317', (int) 13 => '25320', (int) 14 => '25321', (int) 15 => '25322', (int) 16 => '25323', (int) 17 => '25324', (int) 18 => '25325', (int) 19 => '25326', (int) 20 => '25327', (int) 21 => '25328', (int) 22 => '25329', (int) 23 => '25330', (int) 24 => '25331', (int) 25 => '25332', (int) 26 => '25333', (int) 27 => '25334', (int) 28 => '25335', (int) 29 => '25336', (int) 30 => '25337', (int) 31 => '25338', (int) 32 => '25339', (int) 33 => '25350', (int) 34 => '25356', (int) 35 => '25357', (int) 36 => '25358', (int) 37 => '25360', (int) 38 => '25361', (int) 39 => '25362', (int) 40 => '25364', (int) 41 => '25365', (int) 42 => '25375', (int) 43 => '25387', (int) 44 => '25389', (int) 45 => '25392', (int) 46 => '25396' ), 'urls' => array( (int) 0 => 'charleston-wv', (int) 1 => 'charleton-wv', (int) 2 => 'big-chimney-wv', (int) 3 => 's-charleston-wv', (int) 4 => 'south-charleston-wv', (int) 5 => 'kanawha-city-wv', (int) 6 => 'malden-wv', (int) 7 => 'cross-lanes-wv', (int) 8 => 'chesapeake-wv', (int) 9 => 'marmet-wv', (int) 10 => 'wv-dept-of-motor-veh-wv', (int) 11 => 'sissonville-wv', (int) 12 => 'united-bank-wv', (int) 13 => 'verizon-wv' ), 'town_ids' => array( (int) 0 => '10525', (int) 1 => '10526', (int) 2 => '10527', (int) 3 => '10528', (int) 4 => '10529', (int) 5 => '10530', (int) 6 => '10531', (int) 7 => '10532', (int) 8 => '10533', (int) 9 => '10534', (int) 10 => '10535', (int) 11 => '10536', (int) 12 => '10537', (int) 13 => '10538', (int) 14 => '10539', (int) 15 => '10540', (int) 16 => '10541', (int) 17 => '10542', (int) 18 => '10543', (int) 19 => '10544', (int) 20 => '10545', (int) 21 => '10546', (int) 22 => '10547', (int) 23 => '10548', (int) 24 => '10549', (int) 25 => '10550', (int) 26 => '10551', (int) 27 => '10552', (int) 28 => '10553', (int) 29 => '10554', (int) 30 => '10555', (int) 31 => '10556', (int) 32 => '10557', (int) 33 => '10558', (int) 34 => '10559', (int) 35 => '10560', (int) 36 => '10561', (int) 37 => '10562', (int) 38 => '10563', (int) 39 => '10564', (int) 40 => '10565', (int) 41 => '10566', (int) 42 => '10567', (int) 43 => '10568', (int) 44 => '10569', (int) 45 => '10570', (int) 46 => '10571' ), 'has_happenings' => 'true', 'cvent_community_code' => 'wv-charleston' ) $callCake = true $matches = array( (int) 0 => array( (int) 0 => '{ifnot_slug==healthy-living/map} {module_RHS - AARP Events} {endif}', (int) 1 => 'slug==healthy-living/map', (int) 2 => ' {module_RHS - AARP Events} ' ) ) $match = array( (int) 0 => '{ifnot_slug==healthy-living/map} {module_RHS - AARP Events} {endif}', (int) 1 => 'slug==healthy-living/map', (int) 2 => ' {module_RHS - AARP Events} ' ) $token = 'slug' $keyword = 'healthy-living/map'</pre><pre class="stack-trace">Localize::replace() - APP/Lib/Localize.php, line 152 Modules::render() - APP/Lib/Modules.php, line 9 include - APP/View/Elements/display.ctp, line 13 View::_evaluate() - CORE/Cake/View/View.php, line 971 View::_render() - CORE/Cake/View/View.php, line 933 View::render() - CORE/Cake/View/View.php, line 473 Controller::render() - CORE/Cake/Controller/Controller.php, line 963 AppController::renderPage() - APP/Controller/AppController.php, line 136 BlogsController::display() - APP/Controller/BlogsController.php, line 81 ReflectionMethod::invokeArgs() - [internal], line ?? Controller::invokeAction() - CORE/Cake/Controller/Controller.php, line 491 Dispatcher::_invoke() - CORE/Cake/Routing/Dispatcher.php, line 193 Dispatcher::dispatch() - CORE/Cake/Routing/Dispatcher.php, line 167 [main] - APP/webroot/index.php, line 118</pre></div></pre><div class="module clearfix"><!--default--> <!-- module_RHS - AARP Events --> <div class="ar-basic-box module-spacer"> <header> <div class="pull-right"> <a href="/charleston-wv/aarp-events/" data-formelementid="LOCAL-BTN-CLK-SEEALL-EVENTS"> <img style="width:30px;" src="https://cdn-aarp.americantowns.com/img/template/icons/aarp_event_icon.png" alt="Upcoming AARP Events" /> </a> </div> <h2 class="visible-lg">AARP Events for Charleston</h2> <h2 class="hidden-lg">AARP Events for Charleston</h2> </header> <div class="wrap"> <div class="ar-listing snippet"> <ul class="list"> <li class="item" data-pageindex="1"> <h2 class="title"><a href="/aarp-event/aarp-live-decluttering-for-today-and-tomorrow-51925-87nw6zdbytm.html" data-formelementid="LOCAL-BTN-CLK-EVENTS-AARP-LIVE-DECLUTTERING-FOR-TODAY-AND-TOMORROW-51925">AARP Live: Decluttering for Today and Tomorrow , 5/19/25</a></h2> <p class="time">Monday, May 19, 2025 at 8:00 p.m. ET</p> <p class="venue"></p> <p class="loc">Online Event</p> </li><li class="item" data-pageindex="1"> <h2 class="title"><a href="/aarp-event/aarp-live-social-security-whats-right-for-you-61625-glnbkkyk2gm.html" data-formelementid="LOCAL-BTN-CLK-EVENTS-AARP-LIVE-SOCIAL-SECURITY-WHATS-RIGHT-FOR-YOU-61625">AARP Live: Social Security: What’s Right For You? , 6/16/25</a></h2> <p class="time">Monday, Jun 16, 2025 at 8:00 p.m. ET</p> <p class="venue"></p> <p class="loc">Online Event</p> </li><li class="item" data-pageindex="1"> <h2 class="title"><a href="/aarp-event/aarp-live-ask-me-anything-fraud-edition-72125-3zngmt79zzl.html" data-formelementid="LOCAL-BTN-CLK-EVENTS-AARP-LIVE-ASK-ME-ANYTHING-FRAUD-EDITION-72125">AARP Live: Ask Me Anything – Fraud Edition, 7/21/25</a></h2> <p class="time">Monday, Jul 21, 2025 at 8:00 p.m. ET</p> <p class="venue"></p> <p class="loc">Online Event</p> </li> </ul> <p><a class="link-red" href="/charleston-wv/aarp-events/" data-formelementid="LOCAL-BTN-CLK-SEEALL-EVENTS">View All AARP Events<i class="ml-1 fas fa-chevron-right"></i></a></p> </div> </div> </div> <div aria-hidden="true" class="aarpe-ad-wrapper"> <div class="aarpe-ad en clearfix" id="300x250_53475" data-adsize="300x250"> <script type="text/javascript"> if(typeof AARP.ads !== 'undefined'){ AARP.ads.slots({ id:'300x250_53475', size:'300x250'}); } </script> </div> </div> <div class="card-tout card-dark membership-tout" style="margin:0 0 30px 0;height:360px;"> <img class="img-responsive image" title="image of two AARP membership cards" alt="image of two AARP membership cards" src="https://cdn-aarp.americantowns.com/img/tout-two-cards.png"> <div class="title">Last Chance to Save!<br />New Pricing Coming in 2025.</div> <br /> <p> This is AARP's first rate increase in 15 years.<br />Don't miss out, join today and save!<br /><br /> </p> <div class="action"> <a class="btn" href="https://appsec.aarp.org/mem/join?campaignid=UAJFT3&intcmp=LNK-CSN-AARPLOCAL-JRTOUT-RR-A-CHARLESTON-WV">Join AARP</a> <div class="body">Already a member? <a href="https://appsec.aarp.org/mem/renew?campaignid= UARFT3&intcmp=LNK-CSN-AARPLOCAL-JRTOUT-RR-A-CHARLESTON-WV">Renew</a> or <a href="https://www.aarp.org/benefits-discounts/my-membership/print-your-card/">Print Card</a></div> </div> </div> <style> .membership-tout {padding:16px 20px;} .membership-tout .list li { margin: 0; } </style> <div aria-hidden="true" class="aarpe-ad-wrapper"> <div class="aarpe-ad en clearfix" id="300x250_93505" data-adsize="300x250"> <script type="text/javascript"> if(typeof AARP.ads !== 'undefined'){ AARP.ads.slots({ id:'300x250_93505', size:'300x250'}); } </script> </div> </div> <div class="module-spacer text-center"> <div class="fb-page" alt="Image of AARP West Virginia Facebook Page" title="Image of AARP West Virginia Facebook Page" data-href="https://www.facebook.com/AARPWestVirginia" data-tabs="timeline" width="" height="" data-small-header="false" data-adapt-container-width="true" data-hide-cover="false" data-show-facepile="true"> <blockquote cite="https://www.facebook.com/AARPWestVirginia" class="fb-xfbml-parse-ignore"><a href="https://www.facebook.com/AARPWestVirginia">Facebook</a></blockquote> </div> </div> <div class="ar-basic-box module-spacer"> <header> <h2>Contact AARP <br />in Charleston</h2> </header> <div class="wrap"> <div class="ar-quick-list module-spacer"> <ul class="list-unstyled"> <li><i class="list-icon fa fa-envelope" alt="Email icon" title="Email icon" aria-hidden="true"></i><a href="mailto:WVAARP@aarp.org " target="_blank" rel="noopener">WVAARP@aarp.org </a></li> <li><i class="list-icon fa fa-globe" alt="Globe icon" title="Globe icon" aria-hidden="true"></i><a href="https://states.aarp.org/region/west-virginia/" target="_blank" rel="noopener">AARP West Virginia</a></li> <li><i class="list-icon fa fa-map-marker" alt="Map Marker icon" title="Map Marker icon" aria-hidden="true"></i><a href="https://states.aarp.org/about-aarp-west-virginia/?intcmp=SNG-LNK-AARPLOCAL-CONTACT-20140101-CHARLESTON-WV" target="_blank" rel="noopener">Contact Us</a></li> </ul> </div> <a href="https://www.facebook.com/AARPWestVirginia" target="_blank" rel="noopener" aria-label="Open Facebook"><img style="max-width: 48px;" src="https://cdn-aarp.americantowns.com/img/page/icons/facebook.png" alt="Facebook icon" title="Facebook icon"></a> <a href="https://twitter.com/aarpwv" target="_blank" rel="noopener" aria-label="Open Twitter"><img style="max-width: 48px;" src="https://cdn-aarp.americantowns.com/img/page/icons/twitter.png" alt="Twitter icon" title="Twitter icon"></a> </div> </div> </div></div> <div class="col-md-8 left-rail left-bot"></div> <div class="col-md-4 right-rail right-bot thin-rhs"></div> </div> <div class="row oneColumnLayout"> </div> <div class="row oneColumnLayout"> <div class="col-md-12"><!-- script to activate navbar --> <script type="text/javascript"> jQuery(".channelBarMain ul.left li a").click(function() { window.location = jQuery(this).attr('href'); 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} .RichTextArticleBody .Enhancement { margin: 40px 0; } .RichTextArticleBody .Enhancement .Enhancement-item img { width: auto; max-width: 100% !important; height: auto; } @media (min-width: 768px) { .RichTextArticleBody .Enhancement .Enhancement-item .Figure[data-alignment=left], .RichTextArticleBody .Enhancement[data-align-left] .Enhancement-item > * { float: left; max-width: 340px !important; margin: 0 20px 20px 0; } .RichTextArticleBody .Enhancement .Enhancement-item .Figure[data-alignment=right], .RichTextArticleBody .Enhancement[data-align-right] .Enhancement-item > * { float: right; max-width: 340px !important; margin: 0 0 20px 20px; } } :root { --primaryColor: #ff1e3c; --primaryTextColor: #2a2a2a; --linkTextColor: #1f66bd; --linkHoverColor: #1f66bd; --secondaryTextColor: #000000; --secondaryColor2: #000000; --secondaryColor3: #000000; --secondaryColor4: #000000; --secondaryColor5: #000000; --black: #000000; --white: #ffffff; --grey: #f0efed; --gridGutters: 30px; --modulePadding: 60px; 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This includes Retirement, Survivors, and Auxiliary (Spouse or Child) benefits that SSA previously announced would require in-person identity proofing, in addition to Social Security Disability Insurance, Medicare, and SSI.<br><br>AARP had strongly opposed this decision from the start, arguing that it unduly burdens older adults, especially those in rural areas. Over the last two weeks, over one million emails, texts, and letters were sent to congress from concerned constituents.<br><br>"This is great news for older Americans,” said AARP Executive Vice President Nancy LeaMond. “We appreciate SSA listening to AARP and millions of Americans about the impact on their lives and providing better access to customer service for Social Security benefits. SSA's guarantee of phone access for claims is a win for older Americans, and we look forward to further improvements in their customer service."<br><br>Prior to last night’s SSA Announcement, people applying for retirement, survivor or <span class="Enhancement" ><span class="Enhancement-item"><a class="Link" href="https://www.aarp.org/social-security/faq/collecting-benefits-as-spouse/" target="_blank" rel="noopener noreferrer">family benefits</a></span></span> were going to be required to use an online <span class="Enhancement" ><span class="Enhancement-item"><a class="Link" href="https://www.aarp.org/social-security/open-your-online-account/" target="_blank" rel="noopener noreferrer">My Social Security account</a></span></span> or make an appointment at a local SSA office to show proof of identity, a necessary step in filing for benefits or reporting a change in bank direct deposit information to receive payments.<br><br>AARP has long advocated for better service delivery from the SSA. As of April 8, t<span class="Enhancement" ><span class="Enhancement-item"><a class="Link" href="https://nam12.safelinks.protection.outlook.com/?url=https%3A%2F%2Fwww.ssa.gov%2Fssa-performance%2F800-number-performance&data=05%7C02%7Ctlacock%40aarp.org%7C9f63d20488fa4fe9f34608dd7864bcb0%7Ca395e38b4b754e4493499a37de460a33%7C0%7C0%7C638799096260532553%7CUnknown%7CTWFpbGZsb3d8eyJFbXB0eU1hcGkiOnRydWUsIlYiOiIwLjAuMDAwMCIsIlAiOiJXaW4zMiIsIkFOIjoiTWFpbCIsIldUIjoyfQ%3D%3D%7C0%7C%7C%7C&sdata=CVEq5B%2Bo62ShWywhqDqZWTtAr36FbIUwF08kgwcmkgg%3D&reserved=0" target="_blank" rel="noopener noreferrer">he latest data f</a></span></span>rom the office suggests those calling the SSA helpline this week waited on hold for an average of three and a half hours. That is much higher than the average of one hour during November of 2024 and one hour and 39 minutes just last month. For most of last year, SSA maintained a phone busy rate of 0 percent. But that has since changed, skyrocketing in March to nearly 1 out of every 3 callers getting a pre-recorded message that the lines are too busy and are then hung up on by SSA. For those lucky enough to get their call answered, they often wait up to two and a half hours or more for a call back.<br><br>The plan to force most ID verifications to the SSA website was torpedoed by a lack of reliability from the site. According to reports, SSA’s online portal has suffered 5 outages in March alone, including a full outage on March 31.<br><br>“What was once a persistent concern has now become a crisis – our members are deeply concerned by the rapid deterioration in Social Security customer service,” said AARP Wyoming State Director Sam Shumway.<br><br>“Few issues matter more to older Americans than Social Security. We consistently hear how vital Social Security is to older Americans – and how much they depend on services provided by the Social Security Administration, whether it be over the phone, online, or face-to-face at local field offices,” he added.<br><br>SSA has released a list of permanent and temporary office closures or service availability changes, which can be <span class="Enhancement" ><span class="Enhancement-item"><a class="Link" href="https://nam12.safelinks.protection.outlook.com/?url=https%3A%2F%2Fwww.ssa.gov%2Fagency%2Femergency%2F%3Futm_campaign%3Demergencypage%26utm_content%3Dctabtn%26utm_medium%3Demail%26utm_source%3Dgovdelivery%23K&data=05%7C02%7Ctlacock%40aarp.org%7C9f63d20488fa4fe9f34608dd7864bcb0%7Ca395e38b4b754e4493499a37de460a33%7C0%7C0%7C638799096260552136%7CUnknown%7CTWFpbGZsb3d8eyJFbXB0eU1hcGkiOnRydWUsIlYiOiIwLjAuMDAwMCIsIlAiOiJXaW4zMiIsIkFOIjoiTWFpbCIsIldUIjoyfQ%3D%3D%7C0%7C%7C%7C&sdata=WagH%2B8X4xp7y35r4EfgBdzhNEFZM8RkAwmDYDRbHTug%3D&reserved=0" target="_blank" rel="noopener noreferrer">found here</a></span></span>. As of April 7, the site shows only Cody as only able to offer assistance by telephone until further notice and no in-person service. This is the only Wyoming office which has been impacted.<br><br>"We still need your voice in this fight to create better customer service,” said Shumway. “Email your lawmakers today and tell them to strengthen Social Security customer service"<br></p></div> </div> </p></span> </div> </div> <p><i>This story is provided by AARP Wyoming. Visit the <a href="https://states.aarp.org/region/wyoming/" target="_blank">AARP Wyoming</a> page for more news, events, and programs affecting retirement, health care, and more.</i></p> </div> </div><div class="module clearfix"><script src="https://npmcdn.com/flickity@2/dist/flickity.pkgd.min.js"></script> <script src="https://aarp-states.brightspotcdn.com/resource/00000168-dd17-d487-a96e-df5fe3ee0000/styleguide/All.min.d703996ba6a992470f9f7fa2170736df.gz.js"></script> <link class="Webpack-css" rel="stylesheet" href="https://aarp-states.brightspotcdn.com/resource/00000168-dd17-d487-a96e-df5fe3ee0000/styleguide/All.min.2cef3303b65f09149a6db29044f033cb.gz.css"> <!-- <script src="https://aarp-states.brightspotcdn.com/resource/00000168-dd17-d487-a96e-df5fe3ee0000/styleguide/All.min.c85a242a55150cd195e494cd6e5b9c77.gz.js" async=""></script> <link rel="stylesheet" media="all" href="https://aarp-states.brightspotcdn.com/resource/00000168-dd17-d487-a96e-df5fe3ee0000/styleguide/All.min.bfe6eb5a8301841feef3af4e9bd1e26d.gz.css"> --> <!-- bypass --> <style> a:focus, a:hover { text-decoration: underline; } h1.article-headline { margin: 0 0 1rem; } </style> <!-- <style> .Enhancement-item .Figure { margin-bottom: 24px; } .RichTextArticleBody-body ul { margin-bottom: 24px; } .RichTextArticleBody-body p{ margin: 12px 0; } .RichTextModule-items { clear: both; display: table; width: 100%; margin-bottom: 12px; } .VideoEnhancement>* { color: var(--primaryTextColor); font-size: 13px; font-weight: 400; line-height: 1.4; font-style: italic; background: #f0efed } @media only screen and (min-width: 768px) { .VideoEnhancement>* { font-size:14px; font-weight: 400; line-height: 1.47 } } .VideoEnhancement-title { padding: 20px } @media only screen and (min-width: 768px) { .VideoEnhancement-title { padding:30px } } .VideoEnhancement-player>* { position: relative; width: 100%; height: 0; padding-bottom: 56.25% } .VideoEnhancement iframe { border: 0; position: absolute; top: 0; left: 0; width: 100%; height: 100% } [data-video-player] { display: block; padding-bottom: 56.25%; height: 0; margin: 0 auto; } [data-video-player][data-aspect-ratio="4x3"] { padding-bottom: 56.25%; } [data-video-player][data-aspect-ratio="16x9"] { padding-bottom: 56.25% } </style> --></div><div class="module clearfix"><div class="module-spacer tout-homefit-750"> <a data-formelementid="CSN-LOCAL-HC-NEWSSK-02272024" href="/charleston-wv/home-and-community/?intcmp=CSN-LOCAL-HC-NEWSSK-02272024"><img class="img-responsive" alt="Explore the free AARP HomeFit Guide" title="Explore the free AARP HomeFit Guide" src="https://cdn-aarp.americantowns.com/img/touts/HomeFit_750x150.png"></a> </div></div></div> <div class="col-md-4 right-rail thin-rhs"><pre class="cake-error"><a href="javascript:void(0);" onclick="document.getElementById('cakeErr680ec8aac008b-trace').style.display = (document.getElementById('cakeErr680ec8aac008b-trace').style.display == 'none' ? '' : 'none');"><b>Notice</b> (8)</a>: Undefined index: slug [<b>APP/Lib/Localize.php</b>, line <b>152</b>]<div id="cakeErr680ec8aac008b-trace" class="cake-stack-trace" style="display: none;"><a href="javascript:void(0);" onclick="document.getElementById('cakeErr680ec8aac008b-code').style.display = (document.getElementById('cakeErr680ec8aac008b-code').style.display == 'none' ? '' : 'none')">Code</a> <a href="javascript:void(0);" onclick="document.getElementById('cakeErr680ec8aac008b-context').style.display = (document.getElementById('cakeErr680ec8aac008b-context').style.display == 'none' ? '' : 'none')">Context</a><pre id="cakeErr680ec8aac008b-code" class="cake-code-dump" style="display: none;"><code><span style="color: #000000"><span style="color: #0000BB"> </span><span style="color: #007700">if(</span><span style="color: #0000BB">strstr</span><span style="color: #007700">(</span><span style="color: #0000BB">$match</span><span style="color: #007700">[</span><span style="color: #0000BB">1</span><span style="color: #007700">],</span><span style="color: #DD0000">'=='</span><span style="color: #007700">)) {</span></span></code> <code><span style="color: #000000"><span style="color: #0000BB"> </span><span style="color: #007700">list(</span><span style="color: #0000BB">$token</span><span style="color: #007700">,</span><span style="color: #0000BB">$keyword</span><span style="color: #007700">) = </span><span style="color: #0000BB">explode</span><span style="color: #007700">(</span><span style="color: #DD0000">"=="</span><span style="color: #007700">,</span><span style="color: #0000BB">$match</span><span style="color: #007700">[</span><span style="color: #0000BB">1</span><span style="color: #007700">],</span><span style="color: #0000BB">2</span><span style="color: #007700">);</span></span></code> <span class="code-highlight"><code><span style="color: #000000"><span style="color: #0000BB"> $text </span><span style="color: #007700">= </span><span style="color: #0000BB">str_replace</span><span style="color: #007700">(</span><span style="color: #0000BB">$match</span><span style="color: #007700">[</span><span style="color: #0000BB">0</span><span style="color: #007700">], (</span><span style="color: #0000BB">strtolower</span><span style="color: #007700">(</span><span style="color: #0000BB">$town</span><span style="color: #007700">[</span><span style="color: #0000BB">$token</span><span style="color: #007700">]) != </span><span style="color: #0000BB">strtolower</span><span style="color: #007700">(</span><span style="color: #0000BB">$keyword</span><span style="color: #007700">) ? </span><span style="color: #0000BB">self</span><span style="color: #007700">::</span><span style="color: #0000BB">replace</span><span style="color: #007700">(</span><span style="color: #0000BB">$match</span><span style="color: #007700">[</span><span style="color: #0000BB">2</span><span style="color: #007700">], </span><span style="color: #0000BB">$town</span><span style="color: #007700">, </span><span style="color: #0000BB">$callCake</span><span style="color: #007700">): </span><span style="color: #DD0000">''</span><span style="color: #007700">), </span><span style="color: #0000BB">$text</span><span style="color: #007700">);</span></span></code></span></pre><pre id="cakeErr680ec8aac008b-context" class="cake-context" style="display: none;">$text = '<!--default--> <!-- module_RHS - AARP Events --> {ifnot_slug==healthy-living/map} {module_RHS - AARP Events} {endif} {module_RHS - Tout A} {module_RHS - Ad Slot 1} {module_RHS - Join AARP Today} {module_RHS - Ad Slot 2} {module_FB - State Side Panel} {module_RHS - State Contact Us}' $town = array( '_id' => '576180bb0c4e268f7f8bb897', 'city' => 'Charleston', 'state' => 'WV', 'nearby' => array( (int) 0 => array( 'city' => 'Charleston', 'state' => 'WV', 'sef_url' => 'charleston-wv' ), (int) 1 => array( 'city' => 'South Charleston', 'state' => 'WV', 'sef_url' => 'south-charleston-wv' ), (int) 2 => array( 'city' => 'Dunbar', 'state' => 'WV', 'sef_url' => 'dunbar-wv' ), (int) 3 => array( 'city' => 'Cross Lanes', 'state' => 'WV', 'sef_url' => 'cross-lanes-wv' ), (int) 4 => array( 'city' => 'Institute', 'state' => 'WV', 'sef_url' => 'institute-wv' ), (int) 5 => array( 'city' => 'Tad', 'state' => 'WV', 'sef_url' => 'tad-wv' ), (int) 6 => array( 'city' => 'Pinch', 'state' => 'WV', 'sef_url' => 'pinch-wv' ), (int) 7 => array( 'city' => 'Hernshaw', 'state' => 'WV', 'sef_url' => 'hernshaw-wv' ), (int) 8 => array( 'city' => 'Belle', 'state' => 'WV', 'sef_url' => 'belle-wv' ), (int) 9 => array( 'city' => 'Saint Albans', 'state' => 'WV', 'sef_url' => 'saint-albans-wv' ), (int) 10 => array( 'city' => 'Elkview', 'state' => 'WV', 'sef_url' => 'elkview-wv' ), (int) 11 => array( 'city' => 'Nitro', 'state' => 'WV', 'sef_url' => 'nitro-wv' ), (int) 12 => array( 'city' => 'Tornado', 'state' => 'WV', 'sef_url' => 'tornado-wv' ), (int) 13 => array( 'city' => 'Blount', 'state' => 'WV', 'sef_url' => 'blount-wv' ), (int) 14 => array( 'city' => 'Upper Falls', 'state' => 'WV', 'sef_url' => 'upper-falls-wv' ) ), 'local' => array( (int) 0 => 'charleston-wv', (int) 1 => 'south-charleston-wv', (int) 2 => 'dunbar-wv', (int) 3 => 'cross-lanes-wv', (int) 4 => 'institute-wv', (int) 5 => 'tad-wv', (int) 6 => 'pinch-wv', (int) 7 => 'hernshaw-wv', (int) 8 => 'belle-wv', (int) 9 => 'saint-albans-wv', (int) 10 => 'elkview-wv', (int) 11 => 'nitro-wv', (int) 12 => 'tornado-wv', (int) 13 => 'blount-wv', (int) 14 => 'upper-falls-wv', (int) 15 => 'blue-creek-wv', (int) 16 => 'winifrede-wv', (int) 17 => 'ashford-wv', (int) 18 => 'poca-wv' ), 'season' => 'spring', 'aarp-events-image' => 'aarp-events', 'amusement-parks-image' => 'amusement-warm-c', 'arts-entertainment-image' => 'arts-all-bm', 'asset_version' => '240925', 'beaches-lakes-image' => 'beaches-lakes-cool-c', 'billboard1_caption' => 'Spring', 'billboard1_image_url' => '{local_happenings-image}', 'billboard1_link_url' => '/{local_sef_url}/happenings/', 'billboard1_subtitle' => 'See the Real Possibilities', 'billboard1_thumb_title' => ' Happenings', 'billboard1_thumb_url' => '{local_happenings-image}', 'billboard1_title' => 'Get to know AARP in {local_city_c}', 'billboard2_image_url' => '{local_season-image}', 'billboard2_link_url' => '/{local_sef_url}/{local_season}-fun/', 'billboard2_subtitle' => 'Explore fun and interesting things to do this {local_season} near you!', 'billboard2_thumb_title' => '{local_season_header}', 'billboard2_thumb_url' => '{local_season-image}', 'billboard2_title' => 'Time for {local_season_header}!', 'billboard3_image_url' => '{local_volunteering-image}', 'billboard3_link_url' => '/{local_sef_url}/volunteering/', 'billboard3_subtitle' => 'Make a difference!', 'billboard3_thumb_title' => 'Volunteering', 'billboard3_thumb_url' => '{local_volunteering-image}', 'billboard3_title' => 'Volunteering lifts everyone's spirits', 'bvideo_name' => '{local_full_state_c}', 'city-select-image' => 'cityselect-spring', 'coffee-image' => 'coffee-warm-m', 'coffee_radius' => '10', 'community_blogs_archive' => 'charleston-wv', 'community_blogs_list' => 'caregiving,healthy-living,savings-and-planning,work-and-jobs,life-reimagined,all,{local_state},charleston-wv', 'connect_town_groups' => '[{ "towns": { "atlanta-ga": { "name": "Atlanta, GA", "path": "/atlanta-ga/fight-fraud/" }, "chicago-il": { "name": "Chicago, IL", "path": "/chicago-il/fight-fraud/" }, "los-angeles-ca": { "name": "Los Angeles, CA", "path": "/los-angeles-ca/fight-fraud/" }, "new-york-ny": { "name": "New York City, NY", "path": "/new-york-ny/fight-fraud/?showtowns=true" }, "phoenix-az": { "name": "Phoenix, AZ", "path": "/phoenix-az/fight-fraud/" } }, "code": "CSN-LOCAL-GROUP1" }, { "towns": { "baltimore-md": { "name": "Baltimore Metro, MD", "path": "/baltimore-md/fight-fraud/" }, "dallas-tx": { "name": "Dallas, TX", "path": "/dallas-tx/fight-fraud/" }, "denver-co": { "name": "Denver, CO", "path": "/denver-co/fight-fraud/" }, "detroit-mi": { "name": "Detroit, MI", "path": "/detroit-mi/fight-fraud/" }, "orlando-fl": { "name": "Central Florida, FL", "path": "/orlando-fl/fight-fraud/?showtowns=true" }, "houston-tx": { "name": "Houston, TX", "path": "/houston-tx/fight-fraud/" }, "brookhaven-ny": { "name": "Long Island, NY", "path": "/brookhaven-ny/fight-fraud/?showtowns=true" }, "san-diego-ca": { "name": "San Diego County, CA", "path": "/san-diego-ca/fight-fraud/" }, "miami-fl": { "name": "South Florida, FL", "path": "/miami-fl/fight-fraud/" } }, "code": "CSN-LOCAL-GROUP2" }, { "towns": { "charlotte-nc": { "name": "Charlotte, NC", "path": "/charlotte-nc/aarp-events/" }, "boston-ma": { "name": "Greater Boston, MA", "path": "/boston-ma/aarp-events/?showtowns=true" }, "indianapolis-in": { "name": "Indianapolis, IN", "path": "/indianapolis-in/aarp-events/" }, "las-vegas-nv": { "name": "Las Vegas, NV", "path": "/las-vegas-nv/aarp-events/" }, "philadelphia-pa": { "name": "Philadelphia, PA", "path": "/philadelphia-pa/aarp-events/" }, "pittsburgh-pa": { "name": "Pittsburgh, PA", "path": "/pittsburgh-pa/aarp-events/" }, "portland-or": { "name": "Portland Metro, OR", "path": "/portland-or/aarp-events/" }, "seattle-wa": { "name": "Seattle, WA", "path": "/seattle-wa/aarp-events/" }, "saint-louis-mo": { "name": "St Louis, MO", "path": "/saint-louis-mo/aarp-events/" }, "minneapolis-mn": { "name": "Twin Cities, MN", "path": "/minneapolis-mn/aarp-events/?showtowns=true" } }, "code": "CSN-LOCAL-GROUP3" }, { "towns": { "new-orleans-la": { "name": "Greater New Orleans, LA", "path": "/new-orleans-la/fight-fraud/" }, "hartford-ct": { "name": "Hartford, CT", "path": "/hartford-ct/fight-fraud/" }, "little-rock-ar": { "name": "Little Rock, AR", "path": "/little-rock-ar/fight-fraud/" }, "oahu-hi": { "name": "Oahu, HI", "path": "/oahu-hi/fight-fraud/" }, "omaha-ne": { "name": "Omaham, NE", "path": "/omaha-ne/fight-fraud/" } }, "code": "CSN-LOCAL-GROUP4" }, { "towns": { "des-moines-ia": { "name": "Des Moines, IA", "path": "/des-moines-ia/aarp-events/" }, "fargo-nd": { "name": "Fargo, ND", "path": "/fargo-nd/aarp-events/" }, "allentown-pa": { "name": "Lehigh Valley, PA", "path": "/allentown-pa/aarp-events/?showtowns=true" }, "dale-city-va": { "name": "Prince William County, VA", "path": "/dale-city-va/aarp-events/" }, "worcester-ma": { "name": "Worcester County, MA", "path": "/worcester-ma/aarp-events/" } }, "code": "CSN-LOCAL-GROUP5" }, { "towns": { "charleston-wv": { "name": "Charleston, WV", "path": "/charleston-wv/aarp-events/" }, "helena-mt": { "name": "Lewis and Clark County, MT", "path": "/helena-mt/aarp-events/" }, "manchester-nh": { "name": "New Hampshire, NH", "path": "/manchester-nh/aarp-events/" }, "providence-ri": { "name": "Providence, RI", "path": "/providence-ri/aarp-events/" } }, "code": "CSN-LOCAL-GROUP6" }]', 'cvent_display_module' => 'false', 'cvent_widget_city' => '{local_city_state}', 'embed_video' => '<iframe width="100%" height="349" src="//players.brightcove.net/3772599298001/HkD6Qklb_default/index.html?videoId={local_embed_video_2}" allowfullscreen frameborder="0"></iframe>', 'espanol-news-header' => 'Noticias de {local_city}', 'espanol-news-image' => 'losangeles-spanish', 'events-image' => 'events-all', 'events_careversation_group_min' => '8', 'events_driversafety_group_min' => '8', 'events_index_slot1' => '{module_Cvent New Widget Section 3}', 'events_tek_group_min' => '8', 'event_big_thumb' => 'https://cdn-aarp.americantowns.com/img/responsive/events-all-1140x655.jpg', 'event_hero_image' => 'https://cdn-aarp.americantowns.com/img/template/hero/event.jpg', 'event_thumb' => 'https://cdn-aarp.americantowns.com/img/template/thumbs/event-t.jpg', 'fall-fun-image' => 'fall-fun-cool-c', 'fallfun_big_thumb' => 'https://cdn-aarp.americantowns.com/img/template/thumbs/fall-fun10-big-t.jpg', 'fallfun_hero_image' => 'https://cdn-aarp.americantowns.com/img/template/hero/fall-fun10.jpg', 'fallfun_thumb' => 'https://cdn-aarp.americantowns.com/img/template/thumbs/fall-fun10-t.jpg', 'farmers-markets-image' => 'farmers-markets-c', 'find_it_fast_link_url' => 'jobs', 'find_it_fast_title' => 'Work & Jobs', 'gfg-image' => 'gfg-warm-c-2', 'google_disclaimer' => '<p><b>Please note:</b> These listings are provided via Google for the {local_city} community. <b>Listings here do NOT imply that an AARP member discount is offered.</b> Please see the <a href="https://www.aarp.org/benefits-discounts/" target="_blank">AARP Membership & Benefits page</a> for a listing of businesses that do provide a member discount.</p>', 'happenings-image' => 'happenings-rural', 'happenings-tbd-pilot-text' => '<h2><span>Discover everything you can do with AARP</span></h2> <h3><span>See fun events, local offers, and more right where you live.</span></h3>', 'happenings_default_image' => 'https://cdn-aarp.americantowns.com/img/responsive/aarp-default-rp-min.png', 'happenings_gold_slug_line_10up' => 'AARP in {local_community_name}', 'happenings_gold_slug_line_state' => 'AARP in {local_full_state}', 'happenings_gold_slug_line_state_es' => 'AARP en Virginia Occidental', 'happenings_heading' => '{local_city} Happenings', 'happenings_twitter_header' => 'More from {local_city}', 'hiking-image' => 'hiking-cool-c', 'hiking_big_thumb' => 'https://cdn-aarp.americantowns.com/img/template/thumbs/hiking4-big-t.jpg', 'hiking_hero_image' => 'https://cdn-aarp.americantowns.com/img/template/hero/hiking4.jpg', 'hiking_thumb' => 'https://cdn-aarp.americantowns.com/img/template/thumbs/hiking4-t.jpg', 'home_events_slot1' => '{module_Cvent New Widget Section}', 'home_events_slot2' => '{module_HP - Blog - Learn More}', 'home_intro_text' => '<p> Select your community from the list below to learn about great programs, stimulating things to do, local services, discounts and more! </p>', 'hp-event-tout' => '{if_facebook_link}<div class="module-spacer text-center"> <div class="fb-page" data-href="{local_facebook_link}" data-tabs="timeline" data-small-header="false" data-adapt-container-width="true" data-hide-cover="false" data-show-facepile="true"><blockquote cite="{local_facebook_link}" class="fb-xfbml-parse-ignore"><a href="{local_facebook_link}">Facebook</a></blockquote></div></div> {endif}', 'ice_skating_big_thumb' => 'https://cdn-aarp.americantowns.com/img/responsive/ice-skating-all-1140x655.jpg', 'ice_skating_hero_image' => 'https://cdn-aarp.americantowns.com/img/template/hero/ice-skating.jpg', 'ice_skating_thumb' => 'https://cdn-aarp.americantowns.com/img/template/thumbs/ice-skating-t.jpg', 'image_url' => 'https://cdn-aarp.americantowns.com/img/template/hero/working-for-you.jpeg', 'jobs_widget_city' => '{local_city_c}', 'm2mredirect' => 'True', 'movies-image' => 'movies-all-c', 'movies_robots' => 'index, follow', 'name' => 'In Your Community', 'nature_big_thumb' => 'https://cdn-aarp.americantowns.com/img/template/thumbs/nature-center2-big-t.jpg', 'nature_hero_image' => 'https://cdn-aarp.americantowns.com/img/template/hero/nature-center2.jpg', 'nature_thumb' => 'https://cdn-aarp.americantowns.com/img/template/thumbs/nature-center2-t.jpg', 'nearme_map_radius' => '20', 'nearme_map_zip' => '{local_zip}', 'omniture_cookie' => 'charleston-wv-cp', 'page-title-right' => '{module_Event Snapshot Newsletter Signup}', 'parks-image' => 'parks-warm-c', 'pilot_towns_banner_image' => 'https://cdn-aarp.americantowns.com/img/classic/happenings-rural-240x140.jpg', 'pumpkin-picking-image' => 'fall-fun-all-1-pumpkins', 'recommendation_form_email' => 'jgunderson-palmer@aarp.org,bekim@americantowns.com,katherine@americantowns.com', 'recreation-image' => 'rec-cool-b', 'restaurantform_email' => 'bmazur@aarp.org,bekim@americantowns.com', 'restaurant_radius' => '10,20,30', 'season-activities' => 'Walking, microbreweries ', 'season-image' => 'spring-fun-warm-m', 'seasonal_big_thumb' => 'https://cdn-aarp.americantowns.com/img/template/thumbs/seasonal-big-t.jpg', 'seasonal_hero_image' => 'https://cdn-aarp.americantowns.com/img/template/hero/seasonal.jpg', 'seasonal_thumb' => 'https://cdn-aarp.americantowns.com/img/template/thumbs/seasonal-t.jpg', 'season_header' => 'Spring Fun', 'season_title' => 'Spring', 'skiing_big_thumb' => 'https://cdn-aarp.americantowns.com/img/template/thumbs/skiing-big-t.jpg', 'skiing_hero_image' => 'https://cdn-aarp.americantowns.com/img/template/hero/skiing.jpg', 'skiing_thumb' => 'https://cdn-aarp.americantowns.com/img/template/thumbs/skiing-t.jpg', 'spring-fun-image' => 'spring-fun-warm-m', 'state_blog_header' => 'AARP State News', 'state_blog_name' => 'West Virginia', 'summer-fun-image' => 'summer-fun-warm-m', 'tas_state_link' => 'https://takeastand.aarp.org/congressional-action-chart/?state=West+Virginia', 'term' => 'in Charleston', 'thingstodo_big_thumb' => 'https://cdn-aarp.americantowns.com/img/template/thumbs/things-to-do3-big-t.jpg', 'thingstodo_hero_image' => 'https://cdn-aarp.americantowns.com/img/template/hero/things-to-do3.jpg', 'thingstodo_thumb' => 'https://cdn-aarp.americantowns.com/img/template/thumbs/things-to-do3-t.jpg', 'vcc_featured_image' => 'https://s3.amazonaws.com/local-aarp/img/vcc/featured/20210430_4C9F7646-96EC-4C88-960A-997CE34788BC.jpg', 'veterans-image' => 'veterans', 'video_tout_image' => 'https://cdn-aarp.americantowns.com/img/template/video-touts/san-antonio-video.png', 'vineyards-wineries-image' => 'wineries', 'volunteer-today-button' => '<span class="media-middle"> <a href="https://www.aarp.org/volunteer/virtual/?intcmp=CSN-LNK-AARPLOCAL-VOLINT-20210331-{local_tracking_code_town}-{local_tracking_code_state}" class="red btn" target="_blank">I WANT TO VOLUNTEER</a> </span>', 'volunteering-image' => 'volunteering-winter', 'volunteering-news-image' => 'volunteer-all-m-hands', 'volunteer_help_image' => 'volunteering-help-military-families', 'volunteer_help_link_name' => 'See Projects', 'volunteer_help_link_url' => 'https://www.createthegood.org/how-to-guides?intcmp=SNG-LNK-AARPLOCAL-VOLHTG-20140805-{local_tracking_code_town}-{local_tracking_code_state}', 'volunteer_help_subtitle' => 'Help Military Families', 'volunteer_help_title' => 'Do-It-Yourself Project Guides', 'winter-fun-image' => 'winter-fun-snow-c-ski', 'winterfun_big_thumb' => 'https://cdn-aarp.americantowns.com/img/template/thumbs/winter-fun-big-t.jpg', 'winterfun_hero_image' => 'https://cdn-aarp.americantowns.com/img/template/hero/winter-fun.jpg', 'winterfun_pic_nav2' => '<li><a href="/{town_sef_url}/skiing/"><img src="{local_skiing_big_thumb}" title="Skiing"><span>Skiing</span></a></li>', 'winterfun_thumb' => 'https://cdn-aarp.americantowns.com/img/template/thumbs/winter-fun-t.jpg', 'youtube_image' => 'https://cdn-aarp.americantowns.com/img/template/icons/youtube.png', 'news_link' => 'https://www.aarp.org/WV?intcmp=SNG-LNK-AARPLOCAL-BLOGWV-20140101', 'contactus_text' => 'West Virginia', 'contactus_email' => 'WVAARP@aarp.org ', 'contactus_link' => 'https://states.aarp.org/about-aarp-west-virginia/?intcmp=SNG-LNK-AARPLOCAL-CONTACT-20140101', 'facebook_link' => 'https://www.facebook.com/AARPWestVirginia', 'twitter_link' => 'https://twitter.com/aarpwv', 'state_contract_id' => '56037', 'state_blog_flag' => 'https://states.aarp.org/wp-content/themes/aarpstates/images/state_flags/west-virginia.png', 'state_blog_link' => 'https://states.aarp.org/region/west-virginia/', 'state_blog_rss' => 'https://states.aarp.org/region/west-virginia/feed', 'cold_state' => 'yes', 'embed_video_2' => '5763161969001', '2020_election_link' => 'https://local.aarp.org/news/how-to-vote-in-west-virginias-2020-election-what-you-need-to-know-wv-2020-08-05.html', 'State_Label' => 'West Virginia's', 'vaccine_url' => 'https://local.aarp.org/news/the-covid19-vaccine-distribution-plan-in-west-virginia-wv-2021-02-04.html', 'at_ski_resort' => 'y', 'state_capital' => 'charleston-wv', '2024_election_link' => 'https://states.aarp.org/west-virginia/election-voting-guide', '2024_election_link_es' => 'https://states.aarp.org/west-virginia/elecciones-guia-para-votar-virginia-occidental', 'advanced_directives_link' => 'https://www.caringinfo.org/wp-content/uploads/WestVirginia.pdf', 'full_state' => 'West Virginia', 'county' => 'Kanawha', 'geo' => array( (int) 0 => (float) -81.635398864746, (int) 1 => (float) 38.353298187256 ), 'latitude' => (float) 38.353298187256, 'longitude' => (float) -81.635398864746, 'city_state' => 'Charleston, WV', 'city_state_search' => 'Charleston WV,Charleton WV', 'pilot_name' => 'Charleston', 'pilot_sef_url' => 'charleston-wv', 'community_id' => (int) 72, 'community_name' => 'Charleston', 'community_state' => 'WV', 'community_region' => 'South', 'brightspot_region' => 'charleston-wv', 'title' => 'Charleston, WV', 'subtitle' => 'Highlighting {local_city} ', 'tracking_code_town' => 'CHARLESTON', 'tracking_code_state' => 'WV', 'ad_state' => 'wv', 'ad_city' => 'charleston', 'ad_region' => null, 'timezone' => 'America/New_York', 'type' => 'town', 'zip' => '25301', 'sef_url' => 'charleston-wv', 'americantowns_url' => 'https://www.americantowns.com/charleston-wv/', 'alt_names' => 'Charleston,Charleton', 'zipcodes' => array( (int) 0 => '25301', (int) 1 => '25302', (int) 2 => '25303', (int) 3 => '25304', (int) 4 => '25305', (int) 5 => '25306', (int) 6 => '25309', (int) 7 => '25311', (int) 8 => '25312', (int) 9 => '25313', (int) 10 => '25314', (int) 11 => '25315', (int) 12 => '25317', (int) 13 => '25320', (int) 14 => '25321', (int) 15 => '25322', (int) 16 => '25323', (int) 17 => '25324', (int) 18 => '25325', (int) 19 => '25326', (int) 20 => '25327', (int) 21 => '25328', (int) 22 => '25329', (int) 23 => '25330', (int) 24 => '25331', (int) 25 => '25332', (int) 26 => '25333', (int) 27 => '25334', (int) 28 => '25335', (int) 29 => '25336', (int) 30 => '25337', (int) 31 => '25338', (int) 32 => '25339', (int) 33 => '25350', (int) 34 => '25356', (int) 35 => '25357', (int) 36 => '25358', (int) 37 => '25360', (int) 38 => '25361', (int) 39 => '25362', (int) 40 => '25364', (int) 41 => '25365', (int) 42 => '25375', (int) 43 => '25387', (int) 44 => '25389', (int) 45 => '25392', (int) 46 => '25396' ), 'urls' => array( (int) 0 => 'charleston-wv', (int) 1 => 'charleton-wv', (int) 2 => 'big-chimney-wv', (int) 3 => 's-charleston-wv', (int) 4 => 'south-charleston-wv', (int) 5 => 'kanawha-city-wv', (int) 6 => 'malden-wv', (int) 7 => 'cross-lanes-wv', (int) 8 => 'chesapeake-wv', (int) 9 => 'marmet-wv', (int) 10 => 'wv-dept-of-motor-veh-wv', (int) 11 => 'sissonville-wv', (int) 12 => 'united-bank-wv', (int) 13 => 'verizon-wv' ), 'town_ids' => array( (int) 0 => '10525', (int) 1 => '10526', (int) 2 => '10527', (int) 3 => '10528', (int) 4 => '10529', (int) 5 => '10530', (int) 6 => '10531', (int) 7 => '10532', (int) 8 => '10533', (int) 9 => '10534', (int) 10 => '10535', (int) 11 => '10536', (int) 12 => '10537', (int) 13 => '10538', (int) 14 => '10539', (int) 15 => '10540', (int) 16 => '10541', (int) 17 => '10542', (int) 18 => '10543', (int) 19 => '10544', (int) 20 => '10545', (int) 21 => '10546', (int) 22 => '10547', (int) 23 => '10548', (int) 24 => '10549', (int) 25 => '10550', (int) 26 => '10551', (int) 27 => '10552', (int) 28 => '10553', (int) 29 => '10554', (int) 30 => '10555', (int) 31 => '10556', (int) 32 => '10557', (int) 33 => '10558', (int) 34 => '10559', (int) 35 => '10560', (int) 36 => '10561', (int) 37 => '10562', (int) 38 => '10563', (int) 39 => '10564', (int) 40 => '10565', (int) 41 => '10566', (int) 42 => '10567', (int) 43 => '10568', (int) 44 => '10569', (int) 45 => '10570', (int) 46 => '10571' ), 'has_happenings' => 'true', 'cvent_community_code' => 'wv-charleston' ) $callCake = true $matches = array( (int) 0 => array( (int) 0 => '{ifnot_slug==healthy-living/map} {module_RHS - AARP Events} {endif}', (int) 1 => 'slug==healthy-living/map', (int) 2 => ' {module_RHS - AARP Events} ' ) ) $match = array( (int) 0 => '{ifnot_slug==healthy-living/map} {module_RHS - AARP Events} {endif}', (int) 1 => 'slug==healthy-living/map', (int) 2 => ' {module_RHS - AARP Events} ' ) $token = 'slug' $keyword = 'healthy-living/map'</pre><pre class="stack-trace">Localize::replace() - APP/Lib/Localize.php, line 152 Modules::render() - APP/Lib/Modules.php, line 9 include - APP/View/Elements/display.ctp, line 13 View::_evaluate() - CORE/Cake/View/View.php, line 971 View::_render() - CORE/Cake/View/View.php, line 933 View::render() - CORE/Cake/View/View.php, line 473 Controller::render() - CORE/Cake/Controller/Controller.php, line 963 AppController::renderPage() - APP/Controller/AppController.php, line 136 BlogsController::display() - APP/Controller/BlogsController.php, line 81 ReflectionMethod::invokeArgs() - [internal], line ?? Controller::invokeAction() - CORE/Cake/Controller/Controller.php, line 491 Dispatcher::_invoke() - CORE/Cake/Routing/Dispatcher.php, line 193 Dispatcher::dispatch() - CORE/Cake/Routing/Dispatcher.php, line 167 [main] - APP/webroot/index.php, line 118</pre></div></pre><div class="module clearfix"><!--default--> <!-- module_RHS - AARP Events --> <div class="ar-basic-box module-spacer"> <header> <div class="pull-right"> <a href="/charleston-wv/aarp-events/" data-formelementid="LOCAL-BTN-CLK-SEEALL-EVENTS"> <img style="width:30px;" src="https://cdn-aarp.americantowns.com/img/template/icons/aarp_event_icon.png" alt="Upcoming AARP Events" /> </a> </div> <h2 class="visible-lg">AARP Events for Charleston</h2> <h2 class="hidden-lg">AARP Events for Charleston</h2> </header> <div class="wrap"> <div class="ar-listing snippet"> <ul class="list"> <li class="item" data-pageindex="1"> <h2 class="title"><a href="/aarp-event/aarp-live-decluttering-for-today-and-tomorrow-51925-87nw6zdbytm.html" data-formelementid="LOCAL-BTN-CLK-EVENTS-AARP-LIVE-DECLUTTERING-FOR-TODAY-AND-TOMORROW-51925">AARP Live: Decluttering for Today and Tomorrow , 5/19/25</a></h2> <p class="time">Monday, May 19, 2025 at 8:00 p.m. ET</p> <p class="venue"></p> <p class="loc">Online Event</p> </li><li class="item" data-pageindex="1"> <h2 class="title"><a href="/aarp-event/aarp-live-social-security-whats-right-for-you-61625-glnbkkyk2gm.html" data-formelementid="LOCAL-BTN-CLK-EVENTS-AARP-LIVE-SOCIAL-SECURITY-WHATS-RIGHT-FOR-YOU-61625">AARP Live: Social Security: What’s Right For You? , 6/16/25</a></h2> <p class="time">Monday, Jun 16, 2025 at 8:00 p.m. ET</p> <p class="venue"></p> <p class="loc">Online Event</p> </li><li class="item" data-pageindex="1"> <h2 class="title"><a href="/aarp-event/aarp-live-ask-me-anything-fraud-edition-72125-3zngmt79zzl.html" data-formelementid="LOCAL-BTN-CLK-EVENTS-AARP-LIVE-ASK-ME-ANYTHING-FRAUD-EDITION-72125">AARP Live: Ask Me Anything – Fraud Edition, 7/21/25</a></h2> <p class="time">Monday, Jul 21, 2025 at 8:00 p.m. ET</p> <p class="venue"></p> <p class="loc">Online Event</p> </li> </ul> <p><a class="link-red" href="/charleston-wv/aarp-events/" data-formelementid="LOCAL-BTN-CLK-SEEALL-EVENTS">View All AARP Events<i class="ml-1 fas fa-chevron-right"></i></a></p> </div> </div> </div> <div aria-hidden="true" class="aarpe-ad-wrapper"> <div class="aarpe-ad en clearfix" id="300x250_53475" data-adsize="300x250"> <script type="text/javascript"> if(typeof AARP.ads !== 'undefined'){ AARP.ads.slots({ id:'300x250_53475', size:'300x250'}); } </script> </div> </div> <div class="card-tout card-dark membership-tout" style="margin:0 0 30px 0;height:360px;"> <img class="img-responsive image" title="image of two AARP membership cards" alt="image of two AARP membership cards" src="https://cdn-aarp.americantowns.com/img/tout-two-cards.png"> <div class="title">Last Chance to Save!<br />New Pricing Coming in 2025.</div> <br /> <p> This is AARP's first rate increase in 15 years.<br />Don't miss out, join today and save!<br /><br /> </p> <div class="action"> <a class="btn" href="https://appsec.aarp.org/mem/join?campaignid=UAJFT3&intcmp=LNK-CSN-AARPLOCAL-JRTOUT-RR-A-CHARLESTON-WV">Join AARP</a> <div class="body">Already a member? <a href="https://appsec.aarp.org/mem/renew?campaignid= UARFT3&intcmp=LNK-CSN-AARPLOCAL-JRTOUT-RR-A-CHARLESTON-WV">Renew</a> or <a href="https://www.aarp.org/benefits-discounts/my-membership/print-your-card/">Print Card</a></div> </div> </div> <style> .membership-tout {padding:16px 20px;} .membership-tout .list li { margin: 0; } </style> <div aria-hidden="true" class="aarpe-ad-wrapper"> <div class="aarpe-ad en clearfix" id="300x250_93505" data-adsize="300x250"> <script type="text/javascript"> if(typeof AARP.ads !== 'undefined'){ AARP.ads.slots({ id:'300x250_93505', size:'300x250'}); } </script> </div> </div> <div class="module-spacer text-center"> <div class="fb-page" alt="Image of AARP West Virginia Facebook Page" title="Image of AARP West Virginia Facebook Page" data-href="https://www.facebook.com/AARPWestVirginia" data-tabs="timeline" width="" height="" data-small-header="false" data-adapt-container-width="true" data-hide-cover="false" data-show-facepile="true"> <blockquote cite="https://www.facebook.com/AARPWestVirginia" class="fb-xfbml-parse-ignore"><a href="https://www.facebook.com/AARPWestVirginia">Facebook</a></blockquote> </div> </div> <div class="ar-basic-box module-spacer"> <header> <h2>Contact AARP <br />in Charleston</h2> </header> <div class="wrap"> <div class="ar-quick-list module-spacer"> <ul class="list-unstyled"> <li><i class="list-icon fa fa-envelope" alt="Email icon" title="Email icon" aria-hidden="true"></i><a href="mailto:WVAARP@aarp.org " target="_blank" rel="noopener">WVAARP@aarp.org </a></li> <li><i class="list-icon fa fa-globe" alt="Globe icon" title="Globe icon" aria-hidden="true"></i><a href="https://states.aarp.org/region/west-virginia/" target="_blank" rel="noopener">AARP West Virginia</a></li> <li><i class="list-icon fa fa-map-marker" alt="Map Marker icon" title="Map Marker icon" aria-hidden="true"></i><a href="https://states.aarp.org/about-aarp-west-virginia/?intcmp=SNG-LNK-AARPLOCAL-CONTACT-20140101-CHARLESTON-WV" target="_blank" rel="noopener">Contact Us</a></li> </ul> </div> <a href="https://www.facebook.com/AARPWestVirginia" target="_blank" rel="noopener" aria-label="Open Facebook"><img style="max-width: 48px;" src="https://cdn-aarp.americantowns.com/img/page/icons/facebook.png" alt="Facebook icon" title="Facebook icon"></a> <a href="https://twitter.com/aarpwv" target="_blank" rel="noopener" aria-label="Open Twitter"><img style="max-width: 48px;" src="https://cdn-aarp.americantowns.com/img/page/icons/twitter.png" alt="Twitter icon" title="Twitter icon"></a> </div> </div> </div></div> <div class="col-md-8 left-rail left-bot"></div> <div class="col-md-4 right-rail right-bot thin-rhs"></div> </div> <div class="row oneColumnLayout"> </div> <div class="row oneColumnLayout"> <div class="col-md-12"><!-- script to activate navbar --> <script type="text/javascript"> jQuery(".channelBarMain ul.left li a").click(function() { window.location = jQuery(this).attr('href'); 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Warning (2): include() [<a href='http://php.net/function.include'>function.include</a>]: Failed opening '/var/www/vhosts/vcc_staging/app/Resource/aarp2_master.resource.footer.root.html' for inclusion (include_path='/var/www/vhosts/vcc_staging/lib:.:/usr/share/pear:/usr/share/php') [APP/View/Layouts/aarp_2023.ctp, line 244]Code Contextinclude (APP . "Resource/aarp2_master.footer.html");include (APP . "Resource/aarp2_master.bodyTargeting.html");include (APP . "Resource/aarp2_master.resource.footer.root.html");$viewFile = '/var/www/vhosts/vcc_staging/app/View/Layouts/aarp_2023.ctp' $dataForView = array( 'content_for_layout' => '<div class="row twoColumnLayout"> <div class="col-md-8 left-rail"><div class="module clearfix"><div class="ar-basic-box"> <div> <div class="module-spacer"> <header><h1 class="article-headline">Social Security Administration Backs Away From Proposed Changes</h1></header> <div class="posted-on"> Posted on 04/10/25 </div> </div> <div class="module-spacer"> <span class="blog-content"><p><div class="RichTextArticleBody"> <div class="RichTextArticleBody-body"><div class="Enhancement" > <div class="Enhancement-item"><figure class="Figure" data-alignment="center"> <img src="https://aarp-states.brightspotcdn.com/df/b4/4bdf83474e68876c65d4d2dde6ca/social-security-impostor-scams.jpg" alt="social security card" width="4876" height="3381"/> <figcaption class="Figure-caption">man holding social security card</figcaption> <div class="Figure-credit">KenTannenbaum/Getty Images/iStockphoto</div> </figure> </div> </div><p>Social Security Administration (SSA) has confirmed to AARP that beginning April 14, they will allow all claim types to be completed over the telephone as they previously had been. This includes Retirement, Survivors, and Auxiliary (Spouse or Child) benefits that SSA previously announced would require in-person identity proofing, in addition to Social Security Disability Insurance, Medicare, and SSI.<br><br>AARP had strongly opposed this decision from the start, arguing that it unduly burdens older adults, especially those in rural areas. Over the last two weeks, over one million emails, texts, and letters were sent to congress from concerned constituents.<br><br>"This is great news for older Americans,” said AARP Executive Vice President Nancy LeaMond. “We appreciate SSA listening to AARP and millions of Americans about the impact on their lives and providing better access to customer service for Social Security benefits. SSA's guarantee of phone access for claims is a win for older Americans, and we look forward to further improvements in their customer service."<br><br>Prior to last night’s SSA Announcement, people applying for retirement, survivor or <span class="Enhancement" ><span class="Enhancement-item"><a class="Link" href="https://www.aarp.org/social-security/faq/collecting-benefits-as-spouse/" target="_blank" rel="noopener noreferrer">family benefits</a></span></span> were going to be required to use an online <span class="Enhancement" ><span class="Enhancement-item"><a class="Link" href="https://www.aarp.org/social-security/open-your-online-account/" target="_blank" rel="noopener noreferrer">My Social Security account</a></span></span> or make an appointment at a local SSA office to show proof of identity, a necessary step in filing for benefits or reporting a change in bank direct deposit information to receive payments.<br><br>AARP has long advocated for better service delivery from the SSA. As of April 8, t<span class="Enhancement" ><span class="Enhancement-item"><a class="Link" href="https://nam12.safelinks.protection.outlook.com/?url=https%3A%2F%2Fwww.ssa.gov%2Fssa-performance%2F800-number-performance&data=05%7C02%7Ctlacock%40aarp.org%7C9f63d20488fa4fe9f34608dd7864bcb0%7Ca395e38b4b754e4493499a37de460a33%7C0%7C0%7C638799096260532553%7CUnknown%7CTWFpbGZsb3d8eyJFbXB0eU1hcGkiOnRydWUsIlYiOiIwLjAuMDAwMCIsIlAiOiJXaW4zMiIsIkFOIjoiTWFpbCIsIldUIjoyfQ%3D%3D%7C0%7C%7C%7C&sdata=CVEq5B%2Bo62ShWywhqDqZWTtAr36FbIUwF08kgwcmkgg%3D&reserved=0" target="_blank" rel="noopener noreferrer">he latest data f</a></span></span>rom the office suggests those calling the SSA helpline this week waited on hold for an average of three and a half hours. That is much higher than the average of one hour during November of 2024 and one hour and 39 minutes just last month. For most of last year, SSA maintained a phone busy rate of 0 percent. But that has since changed, skyrocketing in March to nearly 1 out of every 3 callers getting a pre-recorded message that the lines are too busy and are then hung up on by SSA. For those lucky enough to get their call answered, they often wait up to two and a half hours or more for a call back.<br><br>The plan to force most ID verifications to the SSA website was torpedoed by a lack of reliability from the site. According to reports, SSA’s online portal has suffered 5 outages in March alone, including a full outage on March 31.<br><br>“What was once a persistent concern has now become a crisis – our members are deeply concerned by the rapid deterioration in Social Security customer service,” said AARP Wyoming State Director Sam Shumway.<br><br>“Few issues matter more to older Americans than Social Security. We consistently hear how vital Social Security is to older Americans – and how much they depend on services provided by the Social Security Administration, whether it be over the phone, online, or face-to-face at local field offices,” he added.<br><br>SSA has released a list of permanent and temporary office closures or service availability changes, which can be <span class="Enhancement" ><span class="Enhancement-item"><a class="Link" href="https://nam12.safelinks.protection.outlook.com/?url=https%3A%2F%2Fwww.ssa.gov%2Fagency%2Femergency%2F%3Futm_campaign%3Demergencypage%26utm_content%3Dctabtn%26utm_medium%3Demail%26utm_source%3Dgovdelivery%23K&data=05%7C02%7Ctlacock%40aarp.org%7C9f63d20488fa4fe9f34608dd7864bcb0%7Ca395e38b4b754e4493499a37de460a33%7C0%7C0%7C638799096260552136%7CUnknown%7CTWFpbGZsb3d8eyJFbXB0eU1hcGkiOnRydWUsIlYiOiIwLjAuMDAwMCIsIlAiOiJXaW4zMiIsIkFOIjoiTWFpbCIsIldUIjoyfQ%3D%3D%7C0%7C%7C%7C&sdata=WagH%2B8X4xp7y35r4EfgBdzhNEFZM8RkAwmDYDRbHTug%3D&reserved=0" target="_blank" rel="noopener noreferrer">found here</a></span></span>. As of April 7, the site shows only Cody as only able to offer assistance by telephone until further notice and no in-person service. This is the only Wyoming office which has been impacted.<br><br>"We still need your voice in this fight to create better customer service,” said Shumway. “Email your lawmakers today and tell them to strengthen Social Security customer service"<br></p></div> </div> </p></span> </div> </div> <p><i>This story is provided by AARP Wyoming. Visit the <a href="https://states.aarp.org/region/wyoming/" target="_blank">AARP Wyoming</a> page for more news, events, and programs affecting retirement, health care, and more.</i></p> </div> </div><div class="module clearfix"><script src="https://npmcdn.com/flickity@2/dist/flickity.pkgd.min.js"></script> <script src="https://aarp-states.brightspotcdn.com/resource/00000168-dd17-d487-a96e-df5fe3ee0000/styleguide/All.min.d703996ba6a992470f9f7fa2170736df.gz.js"></script> <link class="Webpack-css" rel="stylesheet" href="https://aarp-states.brightspotcdn.com/resource/00000168-dd17-d487-a96e-df5fe3ee0000/styleguide/All.min.2cef3303b65f09149a6db29044f033cb.gz.css"> <!-- <script src="https://aarp-states.brightspotcdn.com/resource/00000168-dd17-d487-a96e-df5fe3ee0000/styleguide/All.min.c85a242a55150cd195e494cd6e5b9c77.gz.js" async=""></script> <link rel="stylesheet" media="all" href="https://aarp-states.brightspotcdn.com/resource/00000168-dd17-d487-a96e-df5fe3ee0000/styleguide/All.min.bfe6eb5a8301841feef3af4e9bd1e26d.gz.css"> --> <!-- bypass --> <style> a:focus, a:hover { text-decoration: underline; } h1.article-headline { margin: 0 0 1rem; } </style> <!-- <style> .Enhancement-item .Figure { margin-bottom: 24px; } .RichTextArticleBody-body ul { margin-bottom: 24px; } .RichTextArticleBody-body p{ margin: 12px 0; } .RichTextModule-items { clear: both; display: table; width: 100%; margin-bottom: 12px; } .VideoEnhancement>* { color: var(--primaryTextColor); font-size: 13px; font-weight: 400; line-height: 1.4; font-style: italic; background: #f0efed } @media only screen and (min-width: 768px) { .VideoEnhancement>* { font-size:14px; font-weight: 400; line-height: 1.47 } } .VideoEnhancement-title { padding: 20px } @media only screen and (min-width: 768px) { .VideoEnhancement-title { padding:30px } } .VideoEnhancement-player>* { position: relative; width: 100%; height: 0; padding-bottom: 56.25% } .VideoEnhancement iframe { border: 0; position: absolute; top: 0; left: 0; width: 100%; height: 100% } [data-video-player] { display: block; padding-bottom: 56.25%; height: 0; margin: 0 auto; } [data-video-player][data-aspect-ratio="4x3"] { padding-bottom: 56.25%; } [data-video-player][data-aspect-ratio="16x9"] { padding-bottom: 56.25% } </style> --></div><div class="module clearfix"><div class="module-spacer tout-homefit-750"> <a data-formelementid="CSN-LOCAL-HC-NEWSSK-02272024" href="/charleston-wv/home-and-community/?intcmp=CSN-LOCAL-HC-NEWSSK-02272024"><img class="img-responsive" alt="Explore the free AARP HomeFit Guide" title="Explore the free AARP HomeFit Guide" src="https://cdn-aarp.americantowns.com/img/touts/HomeFit_750x150.png"></a> </div></div></div> <div class="col-md-4 right-rail thin-rhs"><pre class="cake-error"><a href="javascript:void(0);" onclick="document.getElementById('cakeErr680ec8aac008b-trace').style.display = (document.getElementById('cakeErr680ec8aac008b-trace').style.display == 'none' ? '' : 'none');"><b>Notice</b> (8)</a>: Undefined index: slug [<b>APP/Lib/Localize.php</b>, line <b>152</b>]<div id="cakeErr680ec8aac008b-trace" class="cake-stack-trace" style="display: none;"><a href="javascript:void(0);" onclick="document.getElementById('cakeErr680ec8aac008b-code').style.display = (document.getElementById('cakeErr680ec8aac008b-code').style.display == 'none' ? '' : 'none')">Code</a> <a href="javascript:void(0);" onclick="document.getElementById('cakeErr680ec8aac008b-context').style.display = (document.getElementById('cakeErr680ec8aac008b-context').style.display == 'none' ? '' : 'none')">Context</a><pre id="cakeErr680ec8aac008b-code" class="cake-code-dump" style="display: none;"><code><span style="color: #000000"><span style="color: #0000BB"> </span><span style="color: #007700">if(</span><span style="color: #0000BB">strstr</span><span style="color: #007700">(</span><span style="color: #0000BB">$match</span><span style="color: #007700">[</span><span style="color: #0000BB">1</span><span style="color: #007700">],</span><span style="color: #DD0000">'=='</span><span style="color: #007700">)) {</span></span></code> <code><span style="color: #000000"><span style="color: #0000BB"> </span><span style="color: #007700">list(</span><span style="color: #0000BB">$token</span><span style="color: #007700">,</span><span style="color: #0000BB">$keyword</span><span style="color: #007700">) = </span><span style="color: #0000BB">explode</span><span style="color: #007700">(</span><span style="color: #DD0000">"=="</span><span style="color: #007700">,</span><span style="color: #0000BB">$match</span><span style="color: #007700">[</span><span style="color: #0000BB">1</span><span style="color: #007700">],</span><span style="color: #0000BB">2</span><span style="color: #007700">);</span></span></code> <span class="code-highlight"><code><span style="color: #000000"><span style="color: #0000BB"> $text </span><span style="color: #007700">= </span><span style="color: #0000BB">str_replace</span><span style="color: #007700">(</span><span style="color: #0000BB">$match</span><span style="color: #007700">[</span><span style="color: #0000BB">0</span><span style="color: #007700">], (</span><span style="color: #0000BB">strtolower</span><span style="color: #007700">(</span><span style="color: #0000BB">$town</span><span style="color: #007700">[</span><span style="color: #0000BB">$token</span><span style="color: #007700">]) != </span><span style="color: #0000BB">strtolower</span><span style="color: #007700">(</span><span style="color: #0000BB">$keyword</span><span style="color: #007700">) ? </span><span style="color: #0000BB">self</span><span style="color: #007700">::</span><span style="color: #0000BB">replace</span><span style="color: #007700">(</span><span style="color: #0000BB">$match</span><span style="color: #007700">[</span><span style="color: #0000BB">2</span><span style="color: #007700">], </span><span style="color: #0000BB">$town</span><span style="color: #007700">, </span><span style="color: #0000BB">$callCake</span><span style="color: #007700">): </span><span style="color: #DD0000">''</span><span style="color: #007700">), </span><span style="color: #0000BB">$text</span><span style="color: #007700">);</span></span></code></span></pre><pre id="cakeErr680ec8aac008b-context" class="cake-context" style="display: none;">$text = '<!--default--> <!-- module_RHS - AARP Events --> {ifnot_slug==healthy-living/map} {module_RHS - AARP Events} {endif} {module_RHS - Tout A} {module_RHS - Ad Slot 1} {module_RHS - Join AARP Today} {module_RHS - Ad Slot 2} {module_FB - State Side Panel} {module_RHS - State Contact Us}' $town = array( '_id' => '576180bb0c4e268f7f8bb897', 'city' => 'Charleston', 'state' => 'WV', 'nearby' => array( (int) 0 => array( 'city' => 'Charleston', 'state' => 'WV', 'sef_url' => 'charleston-wv' ), (int) 1 => array( 'city' => 'South Charleston', 'state' => 'WV', 'sef_url' => 'south-charleston-wv' ), (int) 2 => array( 'city' => 'Dunbar', 'state' => 'WV', 'sef_url' => 'dunbar-wv' ), (int) 3 => array( 'city' => 'Cross Lanes', 'state' => 'WV', 'sef_url' => 'cross-lanes-wv' ), (int) 4 => array( 'city' => 'Institute', 'state' => 'WV', 'sef_url' => 'institute-wv' ), (int) 5 => array( 'city' => 'Tad', 'state' => 'WV', 'sef_url' => 'tad-wv' ), (int) 6 => array( 'city' => 'Pinch', 'state' => 'WV', 'sef_url' => 'pinch-wv' ), (int) 7 => array( 'city' => 'Hernshaw', 'state' => 'WV', 'sef_url' => 'hernshaw-wv' ), (int) 8 => array( 'city' => 'Belle', 'state' => 'WV', 'sef_url' => 'belle-wv' ), (int) 9 => array( 'city' => 'Saint Albans', 'state' => 'WV', 'sef_url' => 'saint-albans-wv' ), (int) 10 => array( 'city' => 'Elkview', 'state' => 'WV', 'sef_url' => 'elkview-wv' ), (int) 11 => array( 'city' => 'Nitro', 'state' => 'WV', 'sef_url' => 'nitro-wv' ), (int) 12 => array( 'city' => 'Tornado', 'state' => 'WV', 'sef_url' => 'tornado-wv' ), (int) 13 => array( 'city' => 'Blount', 'state' => 'WV', 'sef_url' => 'blount-wv' ), (int) 14 => array( 'city' => 'Upper Falls', 'state' => 'WV', 'sef_url' => 'upper-falls-wv' ) ), 'local' => array( (int) 0 => 'charleston-wv', (int) 1 => 'south-charleston-wv', (int) 2 => 'dunbar-wv', (int) 3 => 'cross-lanes-wv', (int) 4 => 'institute-wv', (int) 5 => 'tad-wv', (int) 6 => 'pinch-wv', (int) 7 => 'hernshaw-wv', (int) 8 => 'belle-wv', (int) 9 => 'saint-albans-wv', (int) 10 => 'elkview-wv', (int) 11 => 'nitro-wv', (int) 12 => 'tornado-wv', (int) 13 => 'blount-wv', (int) 14 => 'upper-falls-wv', (int) 15 => 'blue-creek-wv', (int) 16 => 'winifrede-wv', (int) 17 => 'ashford-wv', (int) 18 => 'poca-wv' ), 'season' => 'spring', 'aarp-events-image' => 'aarp-events', 'amusement-parks-image' => 'amusement-warm-c', 'arts-entertainment-image' => 'arts-all-bm', 'asset_version' => '240925', 'beaches-lakes-image' => 'beaches-lakes-cool-c', 'billboard1_caption' => 'Spring', 'billboard1_image_url' => '{local_happenings-image}', 'billboard1_link_url' => '/{local_sef_url}/happenings/', 'billboard1_subtitle' => 'See the Real Possibilities', 'billboard1_thumb_title' => ' Happenings', 'billboard1_thumb_url' => '{local_happenings-image}', 'billboard1_title' => 'Get to know AARP in {local_city_c}', 'billboard2_image_url' => '{local_season-image}', 'billboard2_link_url' => '/{local_sef_url}/{local_season}-fun/', 'billboard2_subtitle' => 'Explore fun and interesting things to do this {local_season} near you!', 'billboard2_thumb_title' => '{local_season_header}', 'billboard2_thumb_url' => '{local_season-image}', 'billboard2_title' => 'Time for {local_season_header}!', 'billboard3_image_url' => '{local_volunteering-image}', 'billboard3_link_url' => '/{local_sef_url}/volunteering/', 'billboard3_subtitle' => 'Make a difference!', 'billboard3_thumb_title' => 'Volunteering', 'billboard3_thumb_url' => '{local_volunteering-image}', 'billboard3_title' => 'Volunteering lifts everyone's spirits', 'bvideo_name' => '{local_full_state_c}', 'city-select-image' => 'cityselect-spring', 'coffee-image' => 'coffee-warm-m', 'coffee_radius' => '10', 'community_blogs_archive' => 'charleston-wv', 'community_blogs_list' => 'caregiving,healthy-living,savings-and-planning,work-and-jobs,life-reimagined,all,{local_state},charleston-wv', 'connect_town_groups' => '[{ "towns": { "atlanta-ga": { "name": "Atlanta, GA", "path": "/atlanta-ga/fight-fraud/" }, "chicago-il": { "name": "Chicago, IL", "path": "/chicago-il/fight-fraud/" }, "los-angeles-ca": { "name": "Los Angeles, CA", "path": "/los-angeles-ca/fight-fraud/" }, "new-york-ny": { "name": "New York City, NY", "path": "/new-york-ny/fight-fraud/?showtowns=true" }, "phoenix-az": { "name": "Phoenix, AZ", "path": "/phoenix-az/fight-fraud/" } }, "code": "CSN-LOCAL-GROUP1" }, { "towns": { "baltimore-md": { "name": "Baltimore Metro, MD", "path": "/baltimore-md/fight-fraud/" }, "dallas-tx": { "name": "Dallas, TX", "path": "/dallas-tx/fight-fraud/" }, "denver-co": { "name": "Denver, CO", "path": "/denver-co/fight-fraud/" }, "detroit-mi": { "name": "Detroit, MI", "path": "/detroit-mi/fight-fraud/" }, "orlando-fl": { "name": "Central Florida, FL", "path": "/orlando-fl/fight-fraud/?showtowns=true" }, "houston-tx": { "name": "Houston, TX", "path": "/houston-tx/fight-fraud/" }, "brookhaven-ny": { "name": "Long Island, NY", "path": "/brookhaven-ny/fight-fraud/?showtowns=true" }, "san-diego-ca": { "name": "San Diego County, CA", "path": "/san-diego-ca/fight-fraud/" }, "miami-fl": { "name": "South Florida, FL", "path": "/miami-fl/fight-fraud/" } }, "code": "CSN-LOCAL-GROUP2" }, { "towns": { "charlotte-nc": { "name": "Charlotte, NC", "path": "/charlotte-nc/aarp-events/" }, "boston-ma": { "name": "Greater Boston, MA", "path": "/boston-ma/aarp-events/?showtowns=true" }, "indianapolis-in": { "name": "Indianapolis, IN", "path": "/indianapolis-in/aarp-events/" }, "las-vegas-nv": { "name": "Las Vegas, NV", "path": "/las-vegas-nv/aarp-events/" }, "philadelphia-pa": { "name": "Philadelphia, PA", "path": "/philadelphia-pa/aarp-events/" }, "pittsburgh-pa": { "name": "Pittsburgh, PA", "path": "/pittsburgh-pa/aarp-events/" }, "portland-or": { "name": "Portland Metro, OR", "path": "/portland-or/aarp-events/" }, "seattle-wa": { "name": "Seattle, WA", "path": "/seattle-wa/aarp-events/" }, "saint-louis-mo": { "name": "St Louis, MO", "path": "/saint-louis-mo/aarp-events/" }, "minneapolis-mn": { "name": "Twin Cities, MN", "path": "/minneapolis-mn/aarp-events/?showtowns=true" } }, "code": "CSN-LOCAL-GROUP3" }, { "towns": { "new-orleans-la": { "name": "Greater New Orleans, LA", "path": "/new-orleans-la/fight-fraud/" }, "hartford-ct": { "name": "Hartford, CT", "path": "/hartford-ct/fight-fraud/" }, "little-rock-ar": { "name": "Little Rock, AR", "path": "/little-rock-ar/fight-fraud/" }, "oahu-hi": { "name": "Oahu, HI", "path": "/oahu-hi/fight-fraud/" }, "omaha-ne": { "name": "Omaham, NE", "path": "/omaha-ne/fight-fraud/" } }, "code": "CSN-LOCAL-GROUP4" }, { "towns": { "des-moines-ia": { "name": "Des Moines, IA", "path": "/des-moines-ia/aarp-events/" }, "fargo-nd": { "name": "Fargo, ND", "path": "/fargo-nd/aarp-events/" }, "allentown-pa": { "name": "Lehigh Valley, PA", "path": "/allentown-pa/aarp-events/?showtowns=true" }, "dale-city-va": { "name": "Prince William County, VA", "path": "/dale-city-va/aarp-events/" }, "worcester-ma": { "name": "Worcester County, MA", "path": "/worcester-ma/aarp-events/" } }, "code": "CSN-LOCAL-GROUP5" }, { "towns": { "charleston-wv": { "name": "Charleston, WV", "path": "/charleston-wv/aarp-events/" }, "helena-mt": { "name": "Lewis and Clark County, MT", "path": "/helena-mt/aarp-events/" }, "manchester-nh": { "name": "New Hampshire, NH", "path": "/manchester-nh/aarp-events/" }, "providence-ri": { "name": "Providence, RI", "path": "/providence-ri/aarp-events/" } }, "code": "CSN-LOCAL-GROUP6" }]', 'cvent_display_module' => 'false', 'cvent_widget_city' => '{local_city_state}', 'embed_video' => '<iframe width="100%" height="349" src="//players.brightcove.net/3772599298001/HkD6Qklb_default/index.html?videoId={local_embed_video_2}" allowfullscreen frameborder="0"></iframe>', 'espanol-news-header' => 'Noticias de {local_city}', 'espanol-news-image' => 'losangeles-spanish', 'events-image' => 'events-all', 'events_careversation_group_min' => '8', 'events_driversafety_group_min' => '8', 'events_index_slot1' => '{module_Cvent New Widget Section 3}', 'events_tek_group_min' => '8', 'event_big_thumb' => 'https://cdn-aarp.americantowns.com/img/responsive/events-all-1140x655.jpg', 'event_hero_image' => 'https://cdn-aarp.americantowns.com/img/template/hero/event.jpg', 'event_thumb' => 'https://cdn-aarp.americantowns.com/img/template/thumbs/event-t.jpg', 'fall-fun-image' => 'fall-fun-cool-c', 'fallfun_big_thumb' => 'https://cdn-aarp.americantowns.com/img/template/thumbs/fall-fun10-big-t.jpg', 'fallfun_hero_image' => 'https://cdn-aarp.americantowns.com/img/template/hero/fall-fun10.jpg', 'fallfun_thumb' => 'https://cdn-aarp.americantowns.com/img/template/thumbs/fall-fun10-t.jpg', 'farmers-markets-image' => 'farmers-markets-c', 'find_it_fast_link_url' => 'jobs', 'find_it_fast_title' => 'Work & Jobs', 'gfg-image' => 'gfg-warm-c-2', 'google_disclaimer' => '<p><b>Please note:</b> These listings are provided via Google for the {local_city} community. <b>Listings here do NOT imply that an AARP member discount is offered.</b> Please see the <a href="https://www.aarp.org/benefits-discounts/" target="_blank">AARP Membership & Benefits page</a> for a listing of businesses that do provide a member discount.</p>', 'happenings-image' => 'happenings-rural', 'happenings-tbd-pilot-text' => '<h2><span>Discover everything you can do with AARP</span></h2> <h3><span>See fun events, local offers, and more right where you live.</span></h3>', 'happenings_default_image' => 'https://cdn-aarp.americantowns.com/img/responsive/aarp-default-rp-min.png', 'happenings_gold_slug_line_10up' => 'AARP in {local_community_name}', 'happenings_gold_slug_line_state' => 'AARP in {local_full_state}', 'happenings_gold_slug_line_state_es' => 'AARP en Virginia Occidental', 'happenings_heading' => '{local_city} Happenings', 'happenings_twitter_header' => 'More from {local_city}', 'hiking-image' => 'hiking-cool-c', 'hiking_big_thumb' => 'https://cdn-aarp.americantowns.com/img/template/thumbs/hiking4-big-t.jpg', 'hiking_hero_image' => 'https://cdn-aarp.americantowns.com/img/template/hero/hiking4.jpg', 'hiking_thumb' => 'https://cdn-aarp.americantowns.com/img/template/thumbs/hiking4-t.jpg', 'home_events_slot1' => '{module_Cvent New Widget Section}', 'home_events_slot2' => '{module_HP - Blog - Learn More}', 'home_intro_text' => '<p> Select your community from the list below to learn about great programs, stimulating things to do, local services, discounts and more! </p>', 'hp-event-tout' => '{if_facebook_link}<div class="module-spacer text-center"> <div class="fb-page" data-href="{local_facebook_link}" data-tabs="timeline" data-small-header="false" data-adapt-container-width="true" data-hide-cover="false" data-show-facepile="true"><blockquote cite="{local_facebook_link}" class="fb-xfbml-parse-ignore"><a href="{local_facebook_link}">Facebook</a></blockquote></div></div> {endif}', 'ice_skating_big_thumb' => 'https://cdn-aarp.americantowns.com/img/responsive/ice-skating-all-1140x655.jpg', 'ice_skating_hero_image' => 'https://cdn-aarp.americantowns.com/img/template/hero/ice-skating.jpg', 'ice_skating_thumb' => 'https://cdn-aarp.americantowns.com/img/template/thumbs/ice-skating-t.jpg', 'image_url' => 'https://cdn-aarp.americantowns.com/img/template/hero/working-for-you.jpeg', 'jobs_widget_city' => '{local_city_c}', 'm2mredirect' => 'True', 'movies-image' => 'movies-all-c', 'movies_robots' => 'index, follow', 'name' => 'In Your Community', 'nature_big_thumb' => 'https://cdn-aarp.americantowns.com/img/template/thumbs/nature-center2-big-t.jpg', 'nature_hero_image' => 'https://cdn-aarp.americantowns.com/img/template/hero/nature-center2.jpg', 'nature_thumb' => 'https://cdn-aarp.americantowns.com/img/template/thumbs/nature-center2-t.jpg', 'nearme_map_radius' => '20', 'nearme_map_zip' => '{local_zip}', 'omniture_cookie' => 'charleston-wv-cp', 'page-title-right' => '{module_Event Snapshot Newsletter Signup}', 'parks-image' => 'parks-warm-c', 'pilot_towns_banner_image' => 'https://cdn-aarp.americantowns.com/img/classic/happenings-rural-240x140.jpg', 'pumpkin-picking-image' => 'fall-fun-all-1-pumpkins', 'recommendation_form_email' => 'jgunderson-palmer@aarp.org,bekim@americantowns.com,katherine@americantowns.com', 'recreation-image' => 'rec-cool-b', 'restaurantform_email' => 'bmazur@aarp.org,bekim@americantowns.com', 'restaurant_radius' => '10,20,30', 'season-activities' => 'Walking, microbreweries ', 'season-image' => 'spring-fun-warm-m', 'seasonal_big_thumb' => 'https://cdn-aarp.americantowns.com/img/template/thumbs/seasonal-big-t.jpg', 'seasonal_hero_image' => 'https://cdn-aarp.americantowns.com/img/template/hero/seasonal.jpg', 'seasonal_thumb' => 'https://cdn-aarp.americantowns.com/img/template/thumbs/seasonal-t.jpg', 'season_header' => 'Spring Fun', 'season_title' => 'Spring', 'skiing_big_thumb' => 'https://cdn-aarp.americantowns.com/img/template/thumbs/skiing-big-t.jpg', 'skiing_hero_image' => 'https://cdn-aarp.americantowns.com/img/template/hero/skiing.jpg', 'skiing_thumb' => 'https://cdn-aarp.americantowns.com/img/template/thumbs/skiing-t.jpg', 'spring-fun-image' => 'spring-fun-warm-m', 'state_blog_header' => 'AARP State News', 'state_blog_name' => 'West Virginia', 'summer-fun-image' => 'summer-fun-warm-m', 'tas_state_link' => 'https://takeastand.aarp.org/congressional-action-chart/?state=West+Virginia', 'term' => 'in Charleston', 'thingstodo_big_thumb' => 'https://cdn-aarp.americantowns.com/img/template/thumbs/things-to-do3-big-t.jpg', 'thingstodo_hero_image' => 'https://cdn-aarp.americantowns.com/img/template/hero/things-to-do3.jpg', 'thingstodo_thumb' => 'https://cdn-aarp.americantowns.com/img/template/thumbs/things-to-do3-t.jpg', 'vcc_featured_image' => 'https://s3.amazonaws.com/local-aarp/img/vcc/featured/20210430_4C9F7646-96EC-4C88-960A-997CE34788BC.jpg', 'veterans-image' => 'veterans', 'video_tout_image' => 'https://cdn-aarp.americantowns.com/img/template/video-touts/san-antonio-video.png', 'vineyards-wineries-image' => 'wineries', 'volunteer-today-button' => '<span class="media-middle"> <a href="https://www.aarp.org/volunteer/virtual/?intcmp=CSN-LNK-AARPLOCAL-VOLINT-20210331-{local_tracking_code_town}-{local_tracking_code_state}" class="red btn" target="_blank">I WANT TO VOLUNTEER</a> </span>', 'volunteering-image' => 'volunteering-winter', 'volunteering-news-image' => 'volunteer-all-m-hands', 'volunteer_help_image' => 'volunteering-help-military-families', 'volunteer_help_link_name' => 'See Projects', 'volunteer_help_link_url' => 'https://www.createthegood.org/how-to-guides?intcmp=SNG-LNK-AARPLOCAL-VOLHTG-20140805-{local_tracking_code_town}-{local_tracking_code_state}', 'volunteer_help_subtitle' => 'Help Military Families', 'volunteer_help_title' => 'Do-It-Yourself Project Guides', 'winter-fun-image' => 'winter-fun-snow-c-ski', 'winterfun_big_thumb' => 'https://cdn-aarp.americantowns.com/img/template/thumbs/winter-fun-big-t.jpg', 'winterfun_hero_image' => 'https://cdn-aarp.americantowns.com/img/template/hero/winter-fun.jpg', 'winterfun_pic_nav2' => '<li><a href="/{town_sef_url}/skiing/"><img src="{local_skiing_big_thumb}" title="Skiing"><span>Skiing</span></a></li>', 'winterfun_thumb' => 'https://cdn-aarp.americantowns.com/img/template/thumbs/winter-fun-t.jpg', 'youtube_image' => 'https://cdn-aarp.americantowns.com/img/template/icons/youtube.png', 'news_link' => 'https://www.aarp.org/WV?intcmp=SNG-LNK-AARPLOCAL-BLOGWV-20140101', 'contactus_text' => 'West Virginia', 'contactus_email' => 'WVAARP@aarp.org ', 'contactus_link' => 'https://states.aarp.org/about-aarp-west-virginia/?intcmp=SNG-LNK-AARPLOCAL-CONTACT-20140101', 'facebook_link' => 'https://www.facebook.com/AARPWestVirginia', 'twitter_link' => 'https://twitter.com/aarpwv', 'state_contract_id' => '56037', 'state_blog_flag' => 'https://states.aarp.org/wp-content/themes/aarpstates/images/state_flags/west-virginia.png', 'state_blog_link' => 'https://states.aarp.org/region/west-virginia/', 'state_blog_rss' => 'https://states.aarp.org/region/west-virginia/feed', 'cold_state' => 'yes', 'embed_video_2' => '5763161969001', '2020_election_link' => 'https://local.aarp.org/news/how-to-vote-in-west-virginias-2020-election-what-you-need-to-know-wv-2020-08-05.html', 'State_Label' => 'West Virginia's', 'vaccine_url' => 'https://local.aarp.org/news/the-covid19-vaccine-distribution-plan-in-west-virginia-wv-2021-02-04.html', 'at_ski_resort' => 'y', 'state_capital' => 'charleston-wv', '2024_election_link' => 'https://states.aarp.org/west-virginia/election-voting-guide', '2024_election_link_es' => 'https://states.aarp.org/west-virginia/elecciones-guia-para-votar-virginia-occidental', 'advanced_directives_link' => 'https://www.caringinfo.org/wp-content/uploads/WestVirginia.pdf', 'full_state' => 'West Virginia', 'county' => 'Kanawha', 'geo' => array( (int) 0 => (float) -81.635398864746, (int) 1 => (float) 38.353298187256 ), 'latitude' => (float) 38.353298187256, 'longitude' => (float) -81.635398864746, 'city_state' => 'Charleston, WV', 'city_state_search' => 'Charleston WV,Charleton WV', 'pilot_name' => 'Charleston', 'pilot_sef_url' => 'charleston-wv', 'community_id' => (int) 72, 'community_name' => 'Charleston', 'community_state' => 'WV', 'community_region' => 'South', 'brightspot_region' => 'charleston-wv', 'title' => 'Charleston, WV', 'subtitle' => 'Highlighting {local_city} ', 'tracking_code_town' => 'CHARLESTON', 'tracking_code_state' => 'WV', 'ad_state' => 'wv', 'ad_city' => 'charleston', 'ad_region' => null, 'timezone' => 'America/New_York', 'type' => 'town', 'zip' => '25301', 'sef_url' => 'charleston-wv', 'americantowns_url' => 'https://www.americantowns.com/charleston-wv/', 'alt_names' => 'Charleston,Charleton', 'zipcodes' => array( (int) 0 => '25301', (int) 1 => '25302', (int) 2 => '25303', (int) 3 => '25304', (int) 4 => '25305', (int) 5 => '25306', (int) 6 => '25309', (int) 7 => '25311', (int) 8 => '25312', (int) 9 => '25313', (int) 10 => '25314', (int) 11 => '25315', (int) 12 => '25317', (int) 13 => '25320', (int) 14 => '25321', (int) 15 => '25322', (int) 16 => '25323', (int) 17 => '25324', (int) 18 => '25325', (int) 19 => '25326', (int) 20 => '25327', (int) 21 => '25328', (int) 22 => '25329', (int) 23 => '25330', (int) 24 => '25331', (int) 25 => '25332', (int) 26 => '25333', (int) 27 => '25334', (int) 28 => '25335', (int) 29 => '25336', (int) 30 => '25337', (int) 31 => '25338', (int) 32 => '25339', (int) 33 => '25350', (int) 34 => '25356', (int) 35 => '25357', (int) 36 => '25358', (int) 37 => '25360', (int) 38 => '25361', (int) 39 => '25362', (int) 40 => '25364', (int) 41 => '25365', (int) 42 => '25375', (int) 43 => '25387', (int) 44 => '25389', (int) 45 => '25392', (int) 46 => '25396' ), 'urls' => array( (int) 0 => 'charleston-wv', (int) 1 => 'charleton-wv', (int) 2 => 'big-chimney-wv', (int) 3 => 's-charleston-wv', (int) 4 => 'south-charleston-wv', (int) 5 => 'kanawha-city-wv', (int) 6 => 'malden-wv', (int) 7 => 'cross-lanes-wv', (int) 8 => 'chesapeake-wv', (int) 9 => 'marmet-wv', (int) 10 => 'wv-dept-of-motor-veh-wv', (int) 11 => 'sissonville-wv', (int) 12 => 'united-bank-wv', (int) 13 => 'verizon-wv' ), 'town_ids' => array( (int) 0 => '10525', (int) 1 => '10526', (int) 2 => '10527', (int) 3 => '10528', (int) 4 => '10529', (int) 5 => '10530', (int) 6 => '10531', (int) 7 => '10532', (int) 8 => '10533', (int) 9 => '10534', (int) 10 => '10535', (int) 11 => '10536', (int) 12 => '10537', (int) 13 => '10538', (int) 14 => '10539', (int) 15 => '10540', (int) 16 => '10541', (int) 17 => '10542', (int) 18 => '10543', (int) 19 => '10544', (int) 20 => '10545', (int) 21 => '10546', (int) 22 => '10547', (int) 23 => '10548', (int) 24 => '10549', (int) 25 => '10550', (int) 26 => '10551', (int) 27 => '10552', (int) 28 => '10553', (int) 29 => '10554', (int) 30 => '10555', (int) 31 => '10556', (int) 32 => '10557', (int) 33 => '10558', (int) 34 => '10559', (int) 35 => '10560', (int) 36 => '10561', (int) 37 => '10562', (int) 38 => '10563', (int) 39 => '10564', (int) 40 => '10565', (int) 41 => '10566', (int) 42 => '10567', (int) 43 => '10568', (int) 44 => '10569', (int) 45 => '10570', (int) 46 => '10571' ), 'has_happenings' => 'true', 'cvent_community_code' => 'wv-charleston' ) $callCake = true $matches = array( (int) 0 => array( (int) 0 => '{ifnot_slug==healthy-living/map} {module_RHS - AARP Events} {endif}', (int) 1 => 'slug==healthy-living/map', (int) 2 => ' {module_RHS - AARP Events} ' ) ) $match = array( (int) 0 => '{ifnot_slug==healthy-living/map} {module_RHS - AARP Events} {endif}', (int) 1 => 'slug==healthy-living/map', (int) 2 => ' {module_RHS - AARP Events} ' ) $token = 'slug' $keyword = 'healthy-living/map'</pre><pre class="stack-trace">Localize::replace() - APP/Lib/Localize.php, line 152 Modules::render() - APP/Lib/Modules.php, line 9 include - APP/View/Elements/display.ctp, line 13 View::_evaluate() - CORE/Cake/View/View.php, line 971 View::_render() - CORE/Cake/View/View.php, line 933 View::render() - CORE/Cake/View/View.php, line 473 Controller::render() - CORE/Cake/Controller/Controller.php, line 963 AppController::renderPage() - APP/Controller/AppController.php, line 136 BlogsController::display() - APP/Controller/BlogsController.php, line 81 ReflectionMethod::invokeArgs() - [internal], line ?? Controller::invokeAction() - CORE/Cake/Controller/Controller.php, line 491 Dispatcher::_invoke() - CORE/Cake/Routing/Dispatcher.php, line 193 Dispatcher::dispatch() - CORE/Cake/Routing/Dispatcher.php, line 167 [main] - APP/webroot/index.php, line 118</pre></div></pre><div class="module clearfix"><!--default--> <!-- module_RHS - AARP Events --> <div class="ar-basic-box module-spacer"> <header> <div class="pull-right"> <a href="/charleston-wv/aarp-events/" data-formelementid="LOCAL-BTN-CLK-SEEALL-EVENTS"> <img style="width:30px;" src="https://cdn-aarp.americantowns.com/img/template/icons/aarp_event_icon.png" alt="Upcoming AARP Events" /> </a> </div> <h2 class="visible-lg">AARP Events for Charleston</h2> <h2 class="hidden-lg">AARP Events for Charleston</h2> </header> <div class="wrap"> <div class="ar-listing snippet"> <ul class="list"> <li class="item" data-pageindex="1"> <h2 class="title"><a href="/aarp-event/aarp-live-decluttering-for-today-and-tomorrow-51925-87nw6zdbytm.html" data-formelementid="LOCAL-BTN-CLK-EVENTS-AARP-LIVE-DECLUTTERING-FOR-TODAY-AND-TOMORROW-51925">AARP Live: Decluttering for Today and Tomorrow , 5/19/25</a></h2> <p class="time">Monday, May 19, 2025 at 8:00 p.m. ET</p> <p class="venue"></p> <p class="loc">Online Event</p> </li><li class="item" data-pageindex="1"> <h2 class="title"><a href="/aarp-event/aarp-live-social-security-whats-right-for-you-61625-glnbkkyk2gm.html" data-formelementid="LOCAL-BTN-CLK-EVENTS-AARP-LIVE-SOCIAL-SECURITY-WHATS-RIGHT-FOR-YOU-61625">AARP Live: Social Security: What’s Right For You? , 6/16/25</a></h2> <p class="time">Monday, Jun 16, 2025 at 8:00 p.m. ET</p> <p class="venue"></p> <p class="loc">Online Event</p> </li><li class="item" data-pageindex="1"> <h2 class="title"><a href="/aarp-event/aarp-live-ask-me-anything-fraud-edition-72125-3zngmt79zzl.html" data-formelementid="LOCAL-BTN-CLK-EVENTS-AARP-LIVE-ASK-ME-ANYTHING-FRAUD-EDITION-72125">AARP Live: Ask Me Anything – Fraud Edition, 7/21/25</a></h2> <p class="time">Monday, Jul 21, 2025 at 8:00 p.m. ET</p> <p class="venue"></p> <p class="loc">Online Event</p> </li> </ul> <p><a class="link-red" href="/charleston-wv/aarp-events/" data-formelementid="LOCAL-BTN-CLK-SEEALL-EVENTS">View All AARP Events<i class="ml-1 fas fa-chevron-right"></i></a></p> </div> </div> </div> <div aria-hidden="true" class="aarpe-ad-wrapper"> <div class="aarpe-ad en clearfix" id="300x250_53475" data-adsize="300x250"> <script type="text/javascript"> if(typeof AARP.ads !== 'undefined'){ AARP.ads.slots({ id:'300x250_53475', size:'300x250'}); } </script> </div> </div> <div class="card-tout card-dark membership-tout" style="margin:0 0 30px 0;height:360px;"> <img class="img-responsive image" title="image of two AARP membership cards" alt="image of two AARP membership cards" src="https://cdn-aarp.americantowns.com/img/tout-two-cards.png"> <div class="title">Last Chance to Save!<br />New Pricing Coming in 2025.</div> <br /> <p> This is AARP's first rate increase in 15 years.<br />Don't miss out, join today and save!<br /><br /> </p> <div class="action"> <a class="btn" href="https://appsec.aarp.org/mem/join?campaignid=UAJFT3&intcmp=LNK-CSN-AARPLOCAL-JRTOUT-RR-A-CHARLESTON-WV">Join AARP</a> <div class="body">Already a member? <a href="https://appsec.aarp.org/mem/renew?campaignid= UARFT3&intcmp=LNK-CSN-AARPLOCAL-JRTOUT-RR-A-CHARLESTON-WV">Renew</a> or <a href="https://www.aarp.org/benefits-discounts/my-membership/print-your-card/">Print Card</a></div> </div> </div> <style> .membership-tout {padding:16px 20px;} .membership-tout .list li { margin: 0; } </style> <div aria-hidden="true" class="aarpe-ad-wrapper"> <div class="aarpe-ad en clearfix" id="300x250_93505" data-adsize="300x250"> <script type="text/javascript"> if(typeof AARP.ads !== 'undefined'){ AARP.ads.slots({ id:'300x250_93505', size:'300x250'}); } </script> </div> </div> <div class="module-spacer text-center"> <div class="fb-page" alt="Image of AARP West Virginia Facebook Page" title="Image of AARP West Virginia Facebook Page" data-href="https://www.facebook.com/AARPWestVirginia" data-tabs="timeline" width="" height="" data-small-header="false" data-adapt-container-width="true" data-hide-cover="false" data-show-facepile="true"> <blockquote cite="https://www.facebook.com/AARPWestVirginia" class="fb-xfbml-parse-ignore"><a href="https://www.facebook.com/AARPWestVirginia">Facebook</a></blockquote> </div> </div> <div class="ar-basic-box module-spacer"> <header> <h2>Contact AARP <br />in Charleston</h2> </header> <div class="wrap"> <div class="ar-quick-list module-spacer"> <ul class="list-unstyled"> <li><i class="list-icon fa fa-envelope" alt="Email icon" title="Email icon" aria-hidden="true"></i><a href="mailto:WVAARP@aarp.org " target="_blank" rel="noopener">WVAARP@aarp.org </a></li> <li><i class="list-icon fa fa-globe" alt="Globe icon" title="Globe icon" aria-hidden="true"></i><a href="https://states.aarp.org/region/west-virginia/" target="_blank" rel="noopener">AARP West Virginia</a></li> <li><i class="list-icon fa fa-map-marker" alt="Map Marker icon" title="Map Marker icon" aria-hidden="true"></i><a href="https://states.aarp.org/about-aarp-west-virginia/?intcmp=SNG-LNK-AARPLOCAL-CONTACT-20140101-CHARLESTON-WV" target="_blank" rel="noopener">Contact Us</a></li> </ul> </div> <a href="https://www.facebook.com/AARPWestVirginia" target="_blank" rel="noopener" aria-label="Open Facebook"><img style="max-width: 48px;" src="https://cdn-aarp.americantowns.com/img/page/icons/facebook.png" alt="Facebook icon" title="Facebook icon"></a> <a href="https://twitter.com/aarpwv" target="_blank" rel="noopener" aria-label="Open Twitter"><img style="max-width: 48px;" src="https://cdn-aarp.americantowns.com/img/page/icons/twitter.png" alt="Twitter icon" title="Twitter icon"></a> </div> </div> </div></div> <div class="col-md-8 left-rail left-bot"></div> <div class="col-md-4 right-rail right-bot thin-rhs"></div> </div> <div class="row oneColumnLayout"> </div> <div class="row oneColumnLayout"> <div class="col-md-12"><!-- script to activate navbar --> <script type="text/javascript"> jQuery(".channelBarMain ul.left li a").click(function() { window.location = jQuery(this).attr('href'); }); </script> </div> </div> ', 'scripts_for_layout' => '<title>Social Security Administration Backs Away From Proposed Changes</title> <meta name="page_title" content="Social Security Administration Backs Away From Proposed Changes"/> <meta name="robots" content="noindex, nofollow"/> <meta content="man holding social security card KenTannenbaum/Getty Images/iStockphoto Social Security Administration (SSA) has confirmed to AARP that beginning April" name="description"/> <meta content="Social, Security, Administration, Backs, Away, From, Proposed, Changes" name="keywords"/> <link rel="canonical" href="https://states.aarp.org/wyoming/social-security-administration-backs-away-from-proposed-changes" /> <meta property="og:url" content="https://vccstaging.local.aarp.org/news/social-security-administration-backs-away-from-proposed-changes-wy-2025-04-10.html"/> <meta name="twitter:card" content="summary_large_image"/> <meta name="twitter:title" content="Social Security Administration Backs Away From Proposed Changes"/> <meta name="twitter:description" content="Social Security Administration (SSA) has confirmed to AARP that beginning April 14, they will allow all claim types to be completed over the telephone as they"/> <meta name="twitter:image" content="https://aarp-states.brightspotcdn.com/dims4/default/d1f0ead/2147483647/strip/true/crop/4876x3135+0+123/resize/420x270!/quality/90/?url=http%3A%2F%2Faarp-brightspot.s3.amazonaws.com%2Fstates%2Fdf%2Fb4%2F4bdf83474e68876c65d4d2dde6ca%2Fsocial-security-impostor-scams.jpg"/> <meta property="og:type" content="article"/> <meta property="og:title" content="Social Security Administration Backs Away From Proposed Changes"/> <meta property="og:description" content="Social Security Administration (SSA) has confirmed to AARP that beginning April 14, they will allow all claim types to be completed over the telephone as they"/> <meta property="og:image" content="https://aarp-states.brightspotcdn.com/dims4/default/d1f0ead/2147483647/strip/true/crop/4876x3135+0+123/resize/420x270!/quality/90/?url=http%3A%2F%2Faarp-brightspot.s3.amazonaws.com%2Fstates%2Fdf%2Fb4%2F4bdf83474e68876c65d4d2dde6ca%2Fsocial-security-impostor-scams.jpg"/> /* temporary */ .RichTextArticleBody ul { padding-left: 20px; } .RichTextArticleBody .Enhancement { margin: 40px 0; } .RichTextArticleBody .Enhancement .Enhancement-item img { width: auto; max-width: 100% !important; height: auto; } @media (min-width: 768px) { .RichTextArticleBody .Enhancement .Enhancement-item .Figure[data-alignment=left], .RichTextArticleBody .Enhancement[data-align-left] .Enhancement-item > * { float: left; max-width: 340px !important; margin: 0 20px 20px 0; } .RichTextArticleBody .Enhancement .Enhancement-item .Figure[data-alignment=right], .RichTextArticleBody .Enhancement[data-align-right] .Enhancement-item > * { float: right; max-width: 340px !important; margin: 0 0 20px 20px; } } :root { --primaryColor: #ff1e3c; --primaryTextColor: #2a2a2a; --linkTextColor: #1f66bd; --linkHoverColor: #1f66bd; --secondaryTextColor: #000000; --secondaryColor2: #000000; --secondaryColor3: #000000; --secondaryColor4: #000000; --secondaryColor5: #000000; --black: #000000; --white: #ffffff; --grey: #f0efed; --gridGutters: 30px; --modulePadding: 60px; --pageWidth: 86.11%; --maxPageWidth: 1240px; --horizontalAlignment: center; --fontFamily: 'Roboto', sans-serif; --headerBackgroundColor:#000000; --headerTextColor:#FFFFFF; --headerHeight:50px; --footerbackgroundColor:#000000; --footerTextColor:#918883; }', 'title_for_layout' => '{local_city_c}, {local_state} Happenings - AARP' ) $content_for_layout = '<div class="row twoColumnLayout"> <div class="col-md-8 left-rail"><div class="module clearfix"><div class="ar-basic-box"> <div> <div class="module-spacer"> <header><h1 class="article-headline">Social Security Administration Backs Away From Proposed Changes</h1></header> <div class="posted-on"> Posted on 04/10/25 </div> </div> <div class="module-spacer"> <span class="blog-content"><p><div class="RichTextArticleBody"> <div class="RichTextArticleBody-body"><div class="Enhancement" > <div class="Enhancement-item"><figure class="Figure" data-alignment="center"> <img src="https://aarp-states.brightspotcdn.com/df/b4/4bdf83474e68876c65d4d2dde6ca/social-security-impostor-scams.jpg" alt="social security card" width="4876" height="3381"/> <figcaption class="Figure-caption">man holding social security card</figcaption> <div class="Figure-credit">KenTannenbaum/Getty Images/iStockphoto</div> </figure> </div> </div><p>Social Security Administration (SSA) has confirmed to AARP that beginning April 14, they will allow all claim types to be completed over the telephone as they previously had been. This includes Retirement, Survivors, and Auxiliary (Spouse or Child) benefits that SSA previously announced would require in-person identity proofing, in addition to Social Security Disability Insurance, Medicare, and SSI.<br><br>AARP had strongly opposed this decision from the start, arguing that it unduly burdens older adults, especially those in rural areas. Over the last two weeks, over one million emails, texts, and letters were sent to congress from concerned constituents.<br><br>"This is great news for older Americans,” said AARP Executive Vice President Nancy LeaMond. “We appreciate SSA listening to AARP and millions of Americans about the impact on their lives and providing better access to customer service for Social Security benefits. SSA's guarantee of phone access for claims is a win for older Americans, and we look forward to further improvements in their customer service."<br><br>Prior to last night’s SSA Announcement, people applying for retirement, survivor or <span class="Enhancement" ><span class="Enhancement-item"><a class="Link" href="https://www.aarp.org/social-security/faq/collecting-benefits-as-spouse/" target="_blank" rel="noopener noreferrer">family benefits</a></span></span> were going to be required to use an online <span class="Enhancement" ><span class="Enhancement-item"><a class="Link" href="https://www.aarp.org/social-security/open-your-online-account/" target="_blank" rel="noopener noreferrer">My Social Security account</a></span></span> or make an appointment at a local SSA office to show proof of identity, a necessary step in filing for benefits or reporting a change in bank direct deposit information to receive payments.<br><br>AARP has long advocated for better service delivery from the SSA. As of April 8, t<span class="Enhancement" ><span class="Enhancement-item"><a class="Link" href="https://nam12.safelinks.protection.outlook.com/?url=https%3A%2F%2Fwww.ssa.gov%2Fssa-performance%2F800-number-performance&data=05%7C02%7Ctlacock%40aarp.org%7C9f63d20488fa4fe9f34608dd7864bcb0%7Ca395e38b4b754e4493499a37de460a33%7C0%7C0%7C638799096260532553%7CUnknown%7CTWFpbGZsb3d8eyJFbXB0eU1hcGkiOnRydWUsIlYiOiIwLjAuMDAwMCIsIlAiOiJXaW4zMiIsIkFOIjoiTWFpbCIsIldUIjoyfQ%3D%3D%7C0%7C%7C%7C&sdata=CVEq5B%2Bo62ShWywhqDqZWTtAr36FbIUwF08kgwcmkgg%3D&reserved=0" target="_blank" rel="noopener noreferrer">he latest data f</a></span></span>rom the office suggests those calling the SSA helpline this week waited on hold for an average of three and a half hours. That is much higher than the average of one hour during November of 2024 and one hour and 39 minutes just last month. For most of last year, SSA maintained a phone busy rate of 0 percent. But that has since changed, skyrocketing in March to nearly 1 out of every 3 callers getting a pre-recorded message that the lines are too busy and are then hung up on by SSA. For those lucky enough to get their call answered, they often wait up to two and a half hours or more for a call back.<br><br>The plan to force most ID verifications to the SSA website was torpedoed by a lack of reliability from the site. According to reports, SSA’s online portal has suffered 5 outages in March alone, including a full outage on March 31.<br><br>“What was once a persistent concern has now become a crisis – our members are deeply concerned by the rapid deterioration in Social Security customer service,” said AARP Wyoming State Director Sam Shumway.<br><br>“Few issues matter more to older Americans than Social Security. We consistently hear how vital Social Security is to older Americans – and how much they depend on services provided by the Social Security Administration, whether it be over the phone, online, or face-to-face at local field offices,” he added.<br><br>SSA has released a list of permanent and temporary office closures or service availability changes, which can be <span class="Enhancement" ><span class="Enhancement-item"><a class="Link" href="https://nam12.safelinks.protection.outlook.com/?url=https%3A%2F%2Fwww.ssa.gov%2Fagency%2Femergency%2F%3Futm_campaign%3Demergencypage%26utm_content%3Dctabtn%26utm_medium%3Demail%26utm_source%3Dgovdelivery%23K&data=05%7C02%7Ctlacock%40aarp.org%7C9f63d20488fa4fe9f34608dd7864bcb0%7Ca395e38b4b754e4493499a37de460a33%7C0%7C0%7C638799096260552136%7CUnknown%7CTWFpbGZsb3d8eyJFbXB0eU1hcGkiOnRydWUsIlYiOiIwLjAuMDAwMCIsIlAiOiJXaW4zMiIsIkFOIjoiTWFpbCIsIldUIjoyfQ%3D%3D%7C0%7C%7C%7C&sdata=WagH%2B8X4xp7y35r4EfgBdzhNEFZM8RkAwmDYDRbHTug%3D&reserved=0" target="_blank" rel="noopener noreferrer">found here</a></span></span>. As of April 7, the site shows only Cody as only able to offer assistance by telephone until further notice and no in-person service. This is the only Wyoming office which has been impacted.<br><br>"We still need your voice in this fight to create better customer service,” said Shumway. “Email your lawmakers today and tell them to strengthen Social Security customer service"<br></p></div> </div> </p></span> </div> </div> <p><i>This story is provided by AARP Wyoming. Visit the <a href="https://states.aarp.org/region/wyoming/" target="_blank">AARP Wyoming</a> page for more news, events, and programs affecting retirement, health care, and more.</i></p> </div> </div><div class="module clearfix"><script src="https://npmcdn.com/flickity@2/dist/flickity.pkgd.min.js"></script> <script src="https://aarp-states.brightspotcdn.com/resource/00000168-dd17-d487-a96e-df5fe3ee0000/styleguide/All.min.d703996ba6a992470f9f7fa2170736df.gz.js"></script> <link class="Webpack-css" rel="stylesheet" href="https://aarp-states.brightspotcdn.com/resource/00000168-dd17-d487-a96e-df5fe3ee0000/styleguide/All.min.2cef3303b65f09149a6db29044f033cb.gz.css"> <!-- <script src="https://aarp-states.brightspotcdn.com/resource/00000168-dd17-d487-a96e-df5fe3ee0000/styleguide/All.min.c85a242a55150cd195e494cd6e5b9c77.gz.js" async=""></script> <link rel="stylesheet" media="all" href="https://aarp-states.brightspotcdn.com/resource/00000168-dd17-d487-a96e-df5fe3ee0000/styleguide/All.min.bfe6eb5a8301841feef3af4e9bd1e26d.gz.css"> --> <!-- bypass --> <style> a:focus, a:hover { text-decoration: underline; } h1.article-headline { margin: 0 0 1rem; } </style> <!-- <style> .Enhancement-item .Figure { margin-bottom: 24px; } .RichTextArticleBody-body ul { margin-bottom: 24px; } .RichTextArticleBody-body p{ margin: 12px 0; } .RichTextModule-items { clear: both; display: table; width: 100%; margin-bottom: 12px; } .VideoEnhancement>* { color: var(--primaryTextColor); font-size: 13px; font-weight: 400; line-height: 1.4; font-style: italic; background: #f0efed } @media only screen and (min-width: 768px) { .VideoEnhancement>* { font-size:14px; font-weight: 400; line-height: 1.47 } } .VideoEnhancement-title { padding: 20px } @media only screen and (min-width: 768px) { .VideoEnhancement-title { padding:30px } } .VideoEnhancement-player>* { position: relative; width: 100%; height: 0; padding-bottom: 56.25% } .VideoEnhancement iframe { border: 0; position: absolute; top: 0; left: 0; width: 100%; height: 100% } [data-video-player] { display: block; padding-bottom: 56.25%; height: 0; margin: 0 auto; } [data-video-player][data-aspect-ratio="4x3"] { padding-bottom: 56.25%; } [data-video-player][data-aspect-ratio="16x9"] { padding-bottom: 56.25% } </style> --></div><div class="module clearfix"><div class="module-spacer tout-homefit-750"> <a data-formelementid="CSN-LOCAL-HC-NEWSSK-02272024" href="/charleston-wv/home-and-community/?intcmp=CSN-LOCAL-HC-NEWSSK-02272024"><img class="img-responsive" alt="Explore the free AARP HomeFit Guide" title="Explore the free AARP HomeFit Guide" src="https://cdn-aarp.americantowns.com/img/touts/HomeFit_750x150.png"></a> </div></div></div> <div class="col-md-4 right-rail thin-rhs"><pre class="cake-error"><a href="javascript:void(0);" onclick="document.getElementById('cakeErr680ec8aac008b-trace').style.display = (document.getElementById('cakeErr680ec8aac008b-trace').style.display == 'none' ? '' : 'none');"><b>Notice</b> (8)</a>: Undefined index: slug [<b>APP/Lib/Localize.php</b>, line <b>152</b>]<div id="cakeErr680ec8aac008b-trace" class="cake-stack-trace" style="display: none;"><a href="javascript:void(0);" onclick="document.getElementById('cakeErr680ec8aac008b-code').style.display = (document.getElementById('cakeErr680ec8aac008b-code').style.display == 'none' ? '' : 'none')">Code</a> <a href="javascript:void(0);" onclick="document.getElementById('cakeErr680ec8aac008b-context').style.display = (document.getElementById('cakeErr680ec8aac008b-context').style.display == 'none' ? '' : 'none')">Context</a><pre id="cakeErr680ec8aac008b-code" class="cake-code-dump" style="display: none;"><code><span style="color: #000000"><span style="color: #0000BB"> </span><span style="color: #007700">if(</span><span style="color: #0000BB">strstr</span><span style="color: #007700">(</span><span style="color: #0000BB">$match</span><span style="color: #007700">[</span><span style="color: #0000BB">1</span><span style="color: #007700">],</span><span style="color: #DD0000">'=='</span><span style="color: #007700">)) {</span></span></code> <code><span style="color: #000000"><span style="color: #0000BB"> </span><span style="color: #007700">list(</span><span style="color: #0000BB">$token</span><span style="color: #007700">,</span><span style="color: #0000BB">$keyword</span><span style="color: #007700">) = </span><span style="color: #0000BB">explode</span><span style="color: #007700">(</span><span style="color: #DD0000">"=="</span><span style="color: #007700">,</span><span style="color: #0000BB">$match</span><span style="color: #007700">[</span><span style="color: #0000BB">1</span><span style="color: #007700">],</span><span style="color: #0000BB">2</span><span style="color: #007700">);</span></span></code> <span class="code-highlight"><code><span style="color: #000000"><span style="color: #0000BB"> $text </span><span style="color: #007700">= </span><span style="color: #0000BB">str_replace</span><span style="color: #007700">(</span><span style="color: #0000BB">$match</span><span style="color: #007700">[</span><span style="color: #0000BB">0</span><span style="color: #007700">], (</span><span style="color: #0000BB">strtolower</span><span style="color: #007700">(</span><span style="color: #0000BB">$town</span><span style="color: #007700">[</span><span style="color: #0000BB">$token</span><span style="color: #007700">]) != </span><span style="color: #0000BB">strtolower</span><span style="color: #007700">(</span><span style="color: #0000BB">$keyword</span><span style="color: #007700">) ? </span><span style="color: #0000BB">self</span><span style="color: #007700">::</span><span style="color: #0000BB">replace</span><span style="color: #007700">(</span><span style="color: #0000BB">$match</span><span style="color: #007700">[</span><span style="color: #0000BB">2</span><span style="color: #007700">], </span><span style="color: #0000BB">$town</span><span style="color: #007700">, </span><span style="color: #0000BB">$callCake</span><span style="color: #007700">): </span><span style="color: #DD0000">''</span><span style="color: #007700">), </span><span style="color: #0000BB">$text</span><span style="color: #007700">);</span></span></code></span></pre><pre id="cakeErr680ec8aac008b-context" class="cake-context" style="display: none;">$text = '<!--default--> <!-- module_RHS - AARP Events --> {ifnot_slug==healthy-living/map} {module_RHS - AARP Events} {endif} {module_RHS - Tout A} {module_RHS - Ad Slot 1} {module_RHS - Join AARP Today} {module_RHS - Ad Slot 2} {module_FB - State Side Panel} {module_RHS - State Contact Us}' $town = array( '_id' => '576180bb0c4e268f7f8bb897', 'city' => 'Charleston', 'state' => 'WV', 'nearby' => array( (int) 0 => array( 'city' => 'Charleston', 'state' => 'WV', 'sef_url' => 'charleston-wv' ), (int) 1 => array( 'city' => 'South Charleston', 'state' => 'WV', 'sef_url' => 'south-charleston-wv' ), (int) 2 => array( 'city' => 'Dunbar', 'state' => 'WV', 'sef_url' => 'dunbar-wv' ), (int) 3 => array( 'city' => 'Cross Lanes', 'state' => 'WV', 'sef_url' => 'cross-lanes-wv' ), (int) 4 => array( 'city' => 'Institute', 'state' => 'WV', 'sef_url' => 'institute-wv' ), (int) 5 => array( 'city' => 'Tad', 'state' => 'WV', 'sef_url' => 'tad-wv' ), (int) 6 => array( 'city' => 'Pinch', 'state' => 'WV', 'sef_url' => 'pinch-wv' ), (int) 7 => array( 'city' => 'Hernshaw', 'state' => 'WV', 'sef_url' => 'hernshaw-wv' ), (int) 8 => array( 'city' => 'Belle', 'state' => 'WV', 'sef_url' => 'belle-wv' ), (int) 9 => array( 'city' => 'Saint Albans', 'state' => 'WV', 'sef_url' => 'saint-albans-wv' ), (int) 10 => array( 'city' => 'Elkview', 'state' => 'WV', 'sef_url' => 'elkview-wv' ), (int) 11 => array( 'city' => 'Nitro', 'state' => 'WV', 'sef_url' => 'nitro-wv' ), (int) 12 => array( 'city' => 'Tornado', 'state' => 'WV', 'sef_url' => 'tornado-wv' ), (int) 13 => array( 'city' => 'Blount', 'state' => 'WV', 'sef_url' => 'blount-wv' ), (int) 14 => array( 'city' => 'Upper Falls', 'state' => 'WV', 'sef_url' => 'upper-falls-wv' ) ), 'local' => array( (int) 0 => 'charleston-wv', (int) 1 => 'south-charleston-wv', (int) 2 => 'dunbar-wv', (int) 3 => 'cross-lanes-wv', (int) 4 => 'institute-wv', (int) 5 => 'tad-wv', (int) 6 => 'pinch-wv', (int) 7 => 'hernshaw-wv', (int) 8 => 'belle-wv', (int) 9 => 'saint-albans-wv', (int) 10 => 'elkview-wv', (int) 11 => 'nitro-wv', (int) 12 => 'tornado-wv', (int) 13 => 'blount-wv', (int) 14 => 'upper-falls-wv', (int) 15 => 'blue-creek-wv', (int) 16 => 'winifrede-wv', (int) 17 => 'ashford-wv', (int) 18 => 'poca-wv' ), 'season' => 'spring', 'aarp-events-image' => 'aarp-events', 'amusement-parks-image' => 'amusement-warm-c', 'arts-entertainment-image' => 'arts-all-bm', 'asset_version' => '240925', 'beaches-lakes-image' => 'beaches-lakes-cool-c', 'billboard1_caption' => 'Spring', 'billboard1_image_url' => '{local_happenings-image}', 'billboard1_link_url' => '/{local_sef_url}/happenings/', 'billboard1_subtitle' => 'See the Real Possibilities', 'billboard1_thumb_title' => ' Happenings', 'billboard1_thumb_url' => '{local_happenings-image}', 'billboard1_title' => 'Get to know AARP in {local_city_c}', 'billboard2_image_url' => '{local_season-image}', 'billboard2_link_url' => '/{local_sef_url}/{local_season}-fun/', 'billboard2_subtitle' => 'Explore fun and interesting things to do this {local_season} near you!', 'billboard2_thumb_title' => '{local_season_header}', 'billboard2_thumb_url' => '{local_season-image}', 'billboard2_title' => 'Time for {local_season_header}!', 'billboard3_image_url' => '{local_volunteering-image}', 'billboard3_link_url' => '/{local_sef_url}/volunteering/', 'billboard3_subtitle' => 'Make a difference!', 'billboard3_thumb_title' => 'Volunteering', 'billboard3_thumb_url' => '{local_volunteering-image}', 'billboard3_title' => 'Volunteering lifts everyone's spirits', 'bvideo_name' => '{local_full_state_c}', 'city-select-image' => 'cityselect-spring', 'coffee-image' => 'coffee-warm-m', 'coffee_radius' => '10', 'community_blogs_archive' => 'charleston-wv', 'community_blogs_list' => 'caregiving,healthy-living,savings-and-planning,work-and-jobs,life-reimagined,all,{local_state},charleston-wv', 'connect_town_groups' => '[{ "towns": { "atlanta-ga": { "name": "Atlanta, GA", "path": "/atlanta-ga/fight-fraud/" }, "chicago-il": { "name": "Chicago, IL", "path": "/chicago-il/fight-fraud/" }, "los-angeles-ca": { "name": "Los Angeles, CA", "path": "/los-angeles-ca/fight-fraud/" }, "new-york-ny": { "name": "New York City, NY", "path": "/new-york-ny/fight-fraud/?showtowns=true" }, "phoenix-az": { "name": "Phoenix, AZ", "path": "/phoenix-az/fight-fraud/" } }, "code": "CSN-LOCAL-GROUP1" }, { "towns": { "baltimore-md": { "name": "Baltimore Metro, MD", "path": "/baltimore-md/fight-fraud/" }, "dallas-tx": { "name": "Dallas, TX", "path": "/dallas-tx/fight-fraud/" }, "denver-co": { "name": "Denver, CO", "path": "/denver-co/fight-fraud/" }, "detroit-mi": { "name": "Detroit, MI", "path": "/detroit-mi/fight-fraud/" }, "orlando-fl": { "name": "Central Florida, FL", "path": "/orlando-fl/fight-fraud/?showtowns=true" }, "houston-tx": { "name": "Houston, TX", "path": "/houston-tx/fight-fraud/" }, "brookhaven-ny": { "name": "Long Island, NY", "path": "/brookhaven-ny/fight-fraud/?showtowns=true" }, "san-diego-ca": { "name": "San Diego County, CA", "path": "/san-diego-ca/fight-fraud/" }, "miami-fl": { "name": "South Florida, FL", "path": "/miami-fl/fight-fraud/" } }, "code": "CSN-LOCAL-GROUP2" }, { "towns": { "charlotte-nc": { "name": "Charlotte, NC", "path": "/charlotte-nc/aarp-events/" }, "boston-ma": { "name": "Greater Boston, MA", "path": "/boston-ma/aarp-events/?showtowns=true" }, "indianapolis-in": { "name": "Indianapolis, IN", "path": "/indianapolis-in/aarp-events/" }, "las-vegas-nv": { "name": "Las Vegas, NV", "path": "/las-vegas-nv/aarp-events/" }, "philadelphia-pa": { "name": "Philadelphia, PA", "path": "/philadelphia-pa/aarp-events/" }, "pittsburgh-pa": { "name": "Pittsburgh, PA", "path": "/pittsburgh-pa/aarp-events/" }, "portland-or": { "name": "Portland Metro, OR", "path": "/portland-or/aarp-events/" }, "seattle-wa": { "name": "Seattle, WA", "path": "/seattle-wa/aarp-events/" }, "saint-louis-mo": { "name": "St Louis, MO", "path": "/saint-louis-mo/aarp-events/" }, "minneapolis-mn": { "name": "Twin Cities, MN", "path": "/minneapolis-mn/aarp-events/?showtowns=true" } }, "code": "CSN-LOCAL-GROUP3" }, { "towns": { "new-orleans-la": { "name": "Greater New Orleans, LA", "path": "/new-orleans-la/fight-fraud/" }, "hartford-ct": { "name": "Hartford, CT", "path": "/hartford-ct/fight-fraud/" }, "little-rock-ar": { "name": "Little Rock, AR", "path": "/little-rock-ar/fight-fraud/" }, "oahu-hi": { "name": "Oahu, HI", "path": "/oahu-hi/fight-fraud/" }, "omaha-ne": { "name": "Omaham, NE", "path": "/omaha-ne/fight-fraud/" } }, "code": "CSN-LOCAL-GROUP4" }, { "towns": { "des-moines-ia": { "name": "Des Moines, IA", "path": "/des-moines-ia/aarp-events/" }, "fargo-nd": { "name": "Fargo, ND", "path": "/fargo-nd/aarp-events/" }, "allentown-pa": { "name": "Lehigh Valley, PA", "path": "/allentown-pa/aarp-events/?showtowns=true" }, "dale-city-va": { "name": "Prince William County, VA", "path": "/dale-city-va/aarp-events/" }, "worcester-ma": { "name": "Worcester County, MA", "path": "/worcester-ma/aarp-events/" } }, "code": "CSN-LOCAL-GROUP5" }, { "towns": { "charleston-wv": { "name": "Charleston, WV", "path": "/charleston-wv/aarp-events/" }, "helena-mt": { "name": "Lewis and Clark County, MT", "path": "/helena-mt/aarp-events/" }, "manchester-nh": { "name": "New Hampshire, NH", "path": "/manchester-nh/aarp-events/" }, "providence-ri": { "name": "Providence, RI", "path": "/providence-ri/aarp-events/" } }, "code": "CSN-LOCAL-GROUP6" }]', 'cvent_display_module' => 'false', 'cvent_widget_city' => '{local_city_state}', 'embed_video' => '<iframe width="100%" height="349" src="//players.brightcove.net/3772599298001/HkD6Qklb_default/index.html?videoId={local_embed_video_2}" allowfullscreen frameborder="0"></iframe>', 'espanol-news-header' => 'Noticias de {local_city}', 'espanol-news-image' => 'losangeles-spanish', 'events-image' => 'events-all', 'events_careversation_group_min' => '8', 'events_driversafety_group_min' => '8', 'events_index_slot1' => '{module_Cvent New Widget Section 3}', 'events_tek_group_min' => '8', 'event_big_thumb' => 'https://cdn-aarp.americantowns.com/img/responsive/events-all-1140x655.jpg', 'event_hero_image' => 'https://cdn-aarp.americantowns.com/img/template/hero/event.jpg', 'event_thumb' => 'https://cdn-aarp.americantowns.com/img/template/thumbs/event-t.jpg', 'fall-fun-image' => 'fall-fun-cool-c', 'fallfun_big_thumb' => 'https://cdn-aarp.americantowns.com/img/template/thumbs/fall-fun10-big-t.jpg', 'fallfun_hero_image' => 'https://cdn-aarp.americantowns.com/img/template/hero/fall-fun10.jpg', 'fallfun_thumb' => 'https://cdn-aarp.americantowns.com/img/template/thumbs/fall-fun10-t.jpg', 'farmers-markets-image' => 'farmers-markets-c', 'find_it_fast_link_url' => 'jobs', 'find_it_fast_title' => 'Work & Jobs', 'gfg-image' => 'gfg-warm-c-2', 'google_disclaimer' => '<p><b>Please note:</b> These listings are provided via Google for the {local_city} community. <b>Listings here do NOT imply that an AARP member discount is offered.</b> Please see the <a href="https://www.aarp.org/benefits-discounts/" target="_blank">AARP Membership & Benefits page</a> for a listing of businesses that do provide a member discount.</p>', 'happenings-image' => 'happenings-rural', 'happenings-tbd-pilot-text' => '<h2><span>Discover everything you can do with AARP</span></h2> <h3><span>See fun events, local offers, and more right where you live.</span></h3>', 'happenings_default_image' => 'https://cdn-aarp.americantowns.com/img/responsive/aarp-default-rp-min.png', 'happenings_gold_slug_line_10up' => 'AARP in {local_community_name}', 'happenings_gold_slug_line_state' => 'AARP in {local_full_state}', 'happenings_gold_slug_line_state_es' => 'AARP en Virginia Occidental', 'happenings_heading' => '{local_city} Happenings', 'happenings_twitter_header' => 'More from {local_city}', 'hiking-image' => 'hiking-cool-c', 'hiking_big_thumb' => 'https://cdn-aarp.americantowns.com/img/template/thumbs/hiking4-big-t.jpg', 'hiking_hero_image' => 'https://cdn-aarp.americantowns.com/img/template/hero/hiking4.jpg', 'hiking_thumb' => 'https://cdn-aarp.americantowns.com/img/template/thumbs/hiking4-t.jpg', 'home_events_slot1' => '{module_Cvent New Widget Section}', 'home_events_slot2' => '{module_HP - Blog - Learn More}', 'home_intro_text' => '<p> Select your community from the list below to learn about great programs, stimulating things to do, local services, discounts and more! </p>', 'hp-event-tout' => '{if_facebook_link}<div class="module-spacer text-center"> <div class="fb-page" data-href="{local_facebook_link}" data-tabs="timeline" data-small-header="false" data-adapt-container-width="true" data-hide-cover="false" data-show-facepile="true"><blockquote cite="{local_facebook_link}" class="fb-xfbml-parse-ignore"><a href="{local_facebook_link}">Facebook</a></blockquote></div></div> {endif}', 'ice_skating_big_thumb' => 'https://cdn-aarp.americantowns.com/img/responsive/ice-skating-all-1140x655.jpg', 'ice_skating_hero_image' => 'https://cdn-aarp.americantowns.com/img/template/hero/ice-skating.jpg', 'ice_skating_thumb' => 'https://cdn-aarp.americantowns.com/img/template/thumbs/ice-skating-t.jpg', 'image_url' => 'https://cdn-aarp.americantowns.com/img/template/hero/working-for-you.jpeg', 'jobs_widget_city' => '{local_city_c}', 'm2mredirect' => 'True', 'movies-image' => 'movies-all-c', 'movies_robots' => 'index, follow', 'name' => 'In Your Community', 'nature_big_thumb' => 'https://cdn-aarp.americantowns.com/img/template/thumbs/nature-center2-big-t.jpg', 'nature_hero_image' => 'https://cdn-aarp.americantowns.com/img/template/hero/nature-center2.jpg', 'nature_thumb' => 'https://cdn-aarp.americantowns.com/img/template/thumbs/nature-center2-t.jpg', 'nearme_map_radius' => '20', 'nearme_map_zip' => '{local_zip}', 'omniture_cookie' => 'charleston-wv-cp', 'page-title-right' => '{module_Event Snapshot Newsletter Signup}', 'parks-image' => 'parks-warm-c', 'pilot_towns_banner_image' => 'https://cdn-aarp.americantowns.com/img/classic/happenings-rural-240x140.jpg', 'pumpkin-picking-image' => 'fall-fun-all-1-pumpkins', 'recommendation_form_email' => 'jgunderson-palmer@aarp.org,bekim@americantowns.com,katherine@americantowns.com', 'recreation-image' => 'rec-cool-b', 'restaurantform_email' => 'bmazur@aarp.org,bekim@americantowns.com', 'restaurant_radius' => '10,20,30', 'season-activities' => 'Walking, microbreweries ', 'season-image' => 'spring-fun-warm-m', 'seasonal_big_thumb' => 'https://cdn-aarp.americantowns.com/img/template/thumbs/seasonal-big-t.jpg', 'seasonal_hero_image' => 'https://cdn-aarp.americantowns.com/img/template/hero/seasonal.jpg', 'seasonal_thumb' => 'https://cdn-aarp.americantowns.com/img/template/thumbs/seasonal-t.jpg', 'season_header' => 'Spring Fun', 'season_title' => 'Spring', 'skiing_big_thumb' => 'https://cdn-aarp.americantowns.com/img/template/thumbs/skiing-big-t.jpg', 'skiing_hero_image' => 'https://cdn-aarp.americantowns.com/img/template/hero/skiing.jpg', 'skiing_thumb' => 'https://cdn-aarp.americantowns.com/img/template/thumbs/skiing-t.jpg', 'spring-fun-image' => 'spring-fun-warm-m', 'state_blog_header' => 'AARP State News', 'state_blog_name' => 'West Virginia', 'summer-fun-image' => 'summer-fun-warm-m', 'tas_state_link' => 'https://takeastand.aarp.org/congressional-action-chart/?state=West+Virginia', 'term' => 'in Charleston', 'thingstodo_big_thumb' => 'https://cdn-aarp.americantowns.com/img/template/thumbs/things-to-do3-big-t.jpg', 'thingstodo_hero_image' => 'https://cdn-aarp.americantowns.com/img/template/hero/things-to-do3.jpg', 'thingstodo_thumb' => 'https://cdn-aarp.americantowns.com/img/template/thumbs/things-to-do3-t.jpg', 'vcc_featured_image' => 'https://s3.amazonaws.com/local-aarp/img/vcc/featured/20210430_4C9F7646-96EC-4C88-960A-997CE34788BC.jpg', 'veterans-image' => 'veterans', 'video_tout_image' => 'https://cdn-aarp.americantowns.com/img/template/video-touts/san-antonio-video.png', 'vineyards-wineries-image' => 'wineries', 'volunteer-today-button' => '<span class="media-middle"> <a href="https://www.aarp.org/volunteer/virtual/?intcmp=CSN-LNK-AARPLOCAL-VOLINT-20210331-{local_tracking_code_town}-{local_tracking_code_state}" class="red btn" target="_blank">I WANT TO VOLUNTEER</a> </span>', 'volunteering-image' => 'volunteering-winter', 'volunteering-news-image' => 'volunteer-all-m-hands', 'volunteer_help_image' => 'volunteering-help-military-families', 'volunteer_help_link_name' => 'See Projects', 'volunteer_help_link_url' => 'https://www.createthegood.org/how-to-guides?intcmp=SNG-LNK-AARPLOCAL-VOLHTG-20140805-{local_tracking_code_town}-{local_tracking_code_state}', 'volunteer_help_subtitle' => 'Help Military Families', 'volunteer_help_title' => 'Do-It-Yourself Project Guides', 'winter-fun-image' => 'winter-fun-snow-c-ski', 'winterfun_big_thumb' => 'https://cdn-aarp.americantowns.com/img/template/thumbs/winter-fun-big-t.jpg', 'winterfun_hero_image' => 'https://cdn-aarp.americantowns.com/img/template/hero/winter-fun.jpg', 'winterfun_pic_nav2' => '<li><a href="/{town_sef_url}/skiing/"><img src="{local_skiing_big_thumb}" title="Skiing"><span>Skiing</span></a></li>', 'winterfun_thumb' => 'https://cdn-aarp.americantowns.com/img/template/thumbs/winter-fun-t.jpg', 'youtube_image' => 'https://cdn-aarp.americantowns.com/img/template/icons/youtube.png', 'news_link' => 'https://www.aarp.org/WV?intcmp=SNG-LNK-AARPLOCAL-BLOGWV-20140101', 'contactus_text' => 'West Virginia', 'contactus_email' => 'WVAARP@aarp.org ', 'contactus_link' => 'https://states.aarp.org/about-aarp-west-virginia/?intcmp=SNG-LNK-AARPLOCAL-CONTACT-20140101', 'facebook_link' => 'https://www.facebook.com/AARPWestVirginia', 'twitter_link' => 'https://twitter.com/aarpwv', 'state_contract_id' => '56037', 'state_blog_flag' => 'https://states.aarp.org/wp-content/themes/aarpstates/images/state_flags/west-virginia.png', 'state_blog_link' => 'https://states.aarp.org/region/west-virginia/', 'state_blog_rss' => 'https://states.aarp.org/region/west-virginia/feed', 'cold_state' => 'yes', 'embed_video_2' => '5763161969001', '2020_election_link' => 'https://local.aarp.org/news/how-to-vote-in-west-virginias-2020-election-what-you-need-to-know-wv-2020-08-05.html', 'State_Label' => 'West Virginia's', 'vaccine_url' => 'https://local.aarp.org/news/the-covid19-vaccine-distribution-plan-in-west-virginia-wv-2021-02-04.html', 'at_ski_resort' => 'y', 'state_capital' => 'charleston-wv', '2024_election_link' => 'https://states.aarp.org/west-virginia/election-voting-guide', '2024_election_link_es' => 'https://states.aarp.org/west-virginia/elecciones-guia-para-votar-virginia-occidental', 'advanced_directives_link' => 'https://www.caringinfo.org/wp-content/uploads/WestVirginia.pdf', 'full_state' => 'West Virginia', 'county' => 'Kanawha', 'geo' => array( (int) 0 => (float) -81.635398864746, (int) 1 => (float) 38.353298187256 ), 'latitude' => (float) 38.353298187256, 'longitude' => (float) -81.635398864746, 'city_state' => 'Charleston, WV', 'city_state_search' => 'Charleston WV,Charleton WV', 'pilot_name' => 'Charleston', 'pilot_sef_url' => 'charleston-wv', 'community_id' => (int) 72, 'community_name' => 'Charleston', 'community_state' => 'WV', 'community_region' => 'South', 'brightspot_region' => 'charleston-wv', 'title' => 'Charleston, WV', 'subtitle' => 'Highlighting {local_city} ', 'tracking_code_town' => 'CHARLESTON', 'tracking_code_state' => 'WV', 'ad_state' => 'wv', 'ad_city' => 'charleston', 'ad_region' => null, 'timezone' => 'America/New_York', 'type' => 'town', 'zip' => '25301', 'sef_url' => 'charleston-wv', 'americantowns_url' => 'https://www.americantowns.com/charleston-wv/', 'alt_names' => 'Charleston,Charleton', 'zipcodes' => array( (int) 0 => '25301', (int) 1 => '25302', (int) 2 => '25303', (int) 3 => '25304', (int) 4 => '25305', (int) 5 => '25306', (int) 6 => '25309', (int) 7 => '25311', (int) 8 => '25312', (int) 9 => '25313', (int) 10 => '25314', (int) 11 => '25315', (int) 12 => '25317', (int) 13 => '25320', (int) 14 => '25321', (int) 15 => '25322', (int) 16 => '25323', (int) 17 => '25324', (int) 18 => '25325', (int) 19 => '25326', (int) 20 => '25327', (int) 21 => '25328', (int) 22 => '25329', (int) 23 => '25330', (int) 24 => '25331', (int) 25 => '25332', (int) 26 => '25333', (int) 27 => '25334', (int) 28 => '25335', (int) 29 => '25336', (int) 30 => '25337', (int) 31 => '25338', (int) 32 => '25339', (int) 33 => '25350', (int) 34 => '25356', (int) 35 => '25357', (int) 36 => '25358', (int) 37 => '25360', (int) 38 => '25361', (int) 39 => '25362', (int) 40 => '25364', (int) 41 => '25365', (int) 42 => '25375', (int) 43 => '25387', (int) 44 => '25389', (int) 45 => '25392', (int) 46 => '25396' ), 'urls' => array( (int) 0 => 'charleston-wv', (int) 1 => 'charleton-wv', (int) 2 => 'big-chimney-wv', (int) 3 => 's-charleston-wv', (int) 4 => 'south-charleston-wv', (int) 5 => 'kanawha-city-wv', (int) 6 => 'malden-wv', (int) 7 => 'cross-lanes-wv', (int) 8 => 'chesapeake-wv', (int) 9 => 'marmet-wv', (int) 10 => 'wv-dept-of-motor-veh-wv', (int) 11 => 'sissonville-wv', (int) 12 => 'united-bank-wv', (int) 13 => 'verizon-wv' ), 'town_ids' => array( (int) 0 => '10525', (int) 1 => '10526', (int) 2 => '10527', (int) 3 => '10528', (int) 4 => '10529', (int) 5 => '10530', (int) 6 => '10531', (int) 7 => '10532', (int) 8 => '10533', (int) 9 => '10534', (int) 10 => '10535', (int) 11 => '10536', (int) 12 => '10537', (int) 13 => '10538', (int) 14 => '10539', (int) 15 => '10540', (int) 16 => '10541', (int) 17 => '10542', (int) 18 => '10543', (int) 19 => '10544', (int) 20 => '10545', (int) 21 => '10546', (int) 22 => '10547', (int) 23 => '10548', (int) 24 => '10549', (int) 25 => '10550', (int) 26 => '10551', (int) 27 => '10552', (int) 28 => '10553', (int) 29 => '10554', (int) 30 => '10555', (int) 31 => '10556', (int) 32 => '10557', (int) 33 => '10558', (int) 34 => '10559', (int) 35 => '10560', (int) 36 => '10561', (int) 37 => '10562', (int) 38 => '10563', (int) 39 => '10564', (int) 40 => '10565', (int) 41 => '10566', (int) 42 => '10567', (int) 43 => '10568', (int) 44 => '10569', (int) 45 => '10570', (int) 46 => '10571' ), 'has_happenings' => 'true', 'cvent_community_code' => 'wv-charleston' ) $callCake = true $matches = array( (int) 0 => array( (int) 0 => '{ifnot_slug==healthy-living/map} {module_RHS - AARP Events} {endif}', (int) 1 => 'slug==healthy-living/map', (int) 2 => ' {module_RHS - AARP Events} ' ) ) $match = array( (int) 0 => '{ifnot_slug==healthy-living/map} {module_RHS - AARP Events} {endif}', (int) 1 => 'slug==healthy-living/map', (int) 2 => ' {module_RHS - AARP Events} ' ) $token = 'slug' $keyword = 'healthy-living/map'</pre><pre class="stack-trace">Localize::replace() - APP/Lib/Localize.php, line 152 Modules::render() - APP/Lib/Modules.php, line 9 include - APP/View/Elements/display.ctp, line 13 View::_evaluate() - CORE/Cake/View/View.php, line 971 View::_render() - CORE/Cake/View/View.php, line 933 View::render() - CORE/Cake/View/View.php, line 473 Controller::render() - CORE/Cake/Controller/Controller.php, line 963 AppController::renderPage() - APP/Controller/AppController.php, line 136 BlogsController::display() - APP/Controller/BlogsController.php, line 81 ReflectionMethod::invokeArgs() - [internal], line ?? Controller::invokeAction() - CORE/Cake/Controller/Controller.php, line 491 Dispatcher::_invoke() - CORE/Cake/Routing/Dispatcher.php, line 193 Dispatcher::dispatch() - CORE/Cake/Routing/Dispatcher.php, line 167 [main] - APP/webroot/index.php, line 118</pre></div></pre><div class="module clearfix"><!--default--> <!-- module_RHS - AARP Events --> <div class="ar-basic-box module-spacer"> <header> <div class="pull-right"> <a href="/charleston-wv/aarp-events/" data-formelementid="LOCAL-BTN-CLK-SEEALL-EVENTS"> <img style="width:30px;" src="https://cdn-aarp.americantowns.com/img/template/icons/aarp_event_icon.png" alt="Upcoming AARP Events" /> </a> </div> <h2 class="visible-lg">AARP Events for Charleston</h2> <h2 class="hidden-lg">AARP Events for Charleston</h2> </header> <div class="wrap"> <div class="ar-listing snippet"> <ul class="list"> <li class="item" data-pageindex="1"> <h2 class="title"><a href="/aarp-event/aarp-live-decluttering-for-today-and-tomorrow-51925-87nw6zdbytm.html" data-formelementid="LOCAL-BTN-CLK-EVENTS-AARP-LIVE-DECLUTTERING-FOR-TODAY-AND-TOMORROW-51925">AARP Live: Decluttering for Today and Tomorrow , 5/19/25</a></h2> <p class="time">Monday, May 19, 2025 at 8:00 p.m. ET</p> <p class="venue"></p> <p class="loc">Online Event</p> </li><li class="item" data-pageindex="1"> <h2 class="title"><a href="/aarp-event/aarp-live-social-security-whats-right-for-you-61625-glnbkkyk2gm.html" data-formelementid="LOCAL-BTN-CLK-EVENTS-AARP-LIVE-SOCIAL-SECURITY-WHATS-RIGHT-FOR-YOU-61625">AARP Live: Social Security: What’s Right For You? , 6/16/25</a></h2> <p class="time">Monday, Jun 16, 2025 at 8:00 p.m. ET</p> <p class="venue"></p> <p class="loc">Online Event</p> </li><li class="item" data-pageindex="1"> <h2 class="title"><a href="/aarp-event/aarp-live-ask-me-anything-fraud-edition-72125-3zngmt79zzl.html" data-formelementid="LOCAL-BTN-CLK-EVENTS-AARP-LIVE-ASK-ME-ANYTHING-FRAUD-EDITION-72125">AARP Live: Ask Me Anything – Fraud Edition, 7/21/25</a></h2> <p class="time">Monday, Jul 21, 2025 at 8:00 p.m. ET</p> <p class="venue"></p> <p class="loc">Online Event</p> </li> </ul> <p><a class="link-red" href="/charleston-wv/aarp-events/" data-formelementid="LOCAL-BTN-CLK-SEEALL-EVENTS">View All AARP Events<i class="ml-1 fas fa-chevron-right"></i></a></p> </div> </div> </div> <div aria-hidden="true" class="aarpe-ad-wrapper"> <div class="aarpe-ad en clearfix" id="300x250_53475" data-adsize="300x250"> <script type="text/javascript"> if(typeof AARP.ads !== 'undefined'){ AARP.ads.slots({ id:'300x250_53475', size:'300x250'}); } </script> </div> </div> <div class="card-tout card-dark membership-tout" style="margin:0 0 30px 0;height:360px;"> <img class="img-responsive image" title="image of two AARP membership cards" alt="image of two AARP membership cards" src="https://cdn-aarp.americantowns.com/img/tout-two-cards.png"> <div class="title">Last Chance to Save!<br />New Pricing Coming in 2025.</div> <br /> <p> This is AARP's first rate increase in 15 years.<br />Don't miss out, join today and save!<br /><br /> </p> <div class="action"> <a class="btn" href="https://appsec.aarp.org/mem/join?campaignid=UAJFT3&intcmp=LNK-CSN-AARPLOCAL-JRTOUT-RR-A-CHARLESTON-WV">Join AARP</a> <div class="body">Already a member? <a href="https://appsec.aarp.org/mem/renew?campaignid= UARFT3&intcmp=LNK-CSN-AARPLOCAL-JRTOUT-RR-A-CHARLESTON-WV">Renew</a> or <a href="https://www.aarp.org/benefits-discounts/my-membership/print-your-card/">Print Card</a></div> </div> </div> <style> .membership-tout {padding:16px 20px;} .membership-tout .list li { margin: 0; } </style> <div aria-hidden="true" class="aarpe-ad-wrapper"> <div class="aarpe-ad en clearfix" id="300x250_93505" data-adsize="300x250"> <script type="text/javascript"> if(typeof AARP.ads !== 'undefined'){ AARP.ads.slots({ id:'300x250_93505', size:'300x250'}); } </script> </div> </div> <div class="module-spacer text-center"> <div class="fb-page" alt="Image of AARP West Virginia Facebook Page" title="Image of AARP West Virginia Facebook Page" data-href="https://www.facebook.com/AARPWestVirginia" data-tabs="timeline" width="" height="" data-small-header="false" data-adapt-container-width="true" data-hide-cover="false" data-show-facepile="true"> <blockquote cite="https://www.facebook.com/AARPWestVirginia" class="fb-xfbml-parse-ignore"><a href="https://www.facebook.com/AARPWestVirginia">Facebook</a></blockquote> </div> </div> <div class="ar-basic-box module-spacer"> <header> <h2>Contact AARP <br />in Charleston</h2> </header> <div class="wrap"> <div class="ar-quick-list module-spacer"> <ul class="list-unstyled"> <li><i class="list-icon fa fa-envelope" alt="Email icon" title="Email icon" aria-hidden="true"></i><a href="mailto:WVAARP@aarp.org " target="_blank" rel="noopener">WVAARP@aarp.org </a></li> <li><i class="list-icon fa fa-globe" alt="Globe icon" title="Globe icon" aria-hidden="true"></i><a href="https://states.aarp.org/region/west-virginia/" target="_blank" rel="noopener">AARP West Virginia</a></li> <li><i class="list-icon fa fa-map-marker" alt="Map Marker icon" title="Map Marker icon" aria-hidden="true"></i><a href="https://states.aarp.org/about-aarp-west-virginia/?intcmp=SNG-LNK-AARPLOCAL-CONTACT-20140101-CHARLESTON-WV" target="_blank" rel="noopener">Contact Us</a></li> </ul> </div> <a href="https://www.facebook.com/AARPWestVirginia" target="_blank" rel="noopener" aria-label="Open Facebook"><img style="max-width: 48px;" src="https://cdn-aarp.americantowns.com/img/page/icons/facebook.png" alt="Facebook icon" title="Facebook icon"></a> <a href="https://twitter.com/aarpwv" target="_blank" rel="noopener" aria-label="Open Twitter"><img style="max-width: 48px;" src="https://cdn-aarp.americantowns.com/img/page/icons/twitter.png" alt="Twitter icon" title="Twitter icon"></a> </div> </div> </div></div> <div class="col-md-8 left-rail left-bot"></div> <div class="col-md-4 right-rail right-bot thin-rhs"></div> </div> <div class="row oneColumnLayout"> </div> <div class="row oneColumnLayout"> <div class="col-md-12"><!-- script to activate navbar --> <script type="text/javascript"> jQuery(".channelBarMain ul.left li a").click(function() { window.location = jQuery(this).attr('href'); }); </script> </div> </div> ' $scripts_for_layout = '<title>Social Security Administration Backs Away From Proposed Changes</title> <meta name="page_title" content="Social Security Administration Backs Away From Proposed Changes"/> <meta name="robots" content="noindex, nofollow"/> <meta content="man holding social security card KenTannenbaum/Getty Images/iStockphoto Social Security Administration (SSA) has confirmed to AARP that beginning April" name="description"/> <meta content="Social, Security, Administration, Backs, Away, From, Proposed, Changes" name="keywords"/> <link rel="canonical" href="https://states.aarp.org/wyoming/social-security-administration-backs-away-from-proposed-changes" /> <meta property="og:url" content="https://vccstaging.local.aarp.org/news/social-security-administration-backs-away-from-proposed-changes-wy-2025-04-10.html"/> <meta name="twitter:card" content="summary_large_image"/> <meta name="twitter:title" content="Social Security Administration Backs Away From Proposed Changes"/> <meta name="twitter:description" content="Social Security Administration (SSA) has confirmed to AARP that beginning April 14, they will allow all claim types to be completed over the telephone as they"/> <meta name="twitter:image" content="https://aarp-states.brightspotcdn.com/dims4/default/d1f0ead/2147483647/strip/true/crop/4876x3135+0+123/resize/420x270!/quality/90/?url=http%3A%2F%2Faarp-brightspot.s3.amazonaws.com%2Fstates%2Fdf%2Fb4%2F4bdf83474e68876c65d4d2dde6ca%2Fsocial-security-impostor-scams.jpg"/> <meta property="og:type" content="article"/> <meta property="og:title" content="Social Security Administration Backs Away From Proposed Changes"/> <meta property="og:description" content="Social Security Administration (SSA) has confirmed to AARP that beginning April 14, they will allow all claim types to be completed over the telephone as they"/> <meta property="og:image" content="https://aarp-states.brightspotcdn.com/dims4/default/d1f0ead/2147483647/strip/true/crop/4876x3135+0+123/resize/420x270!/quality/90/?url=http%3A%2F%2Faarp-brightspot.s3.amazonaws.com%2Fstates%2Fdf%2Fb4%2F4bdf83474e68876c65d4d2dde6ca%2Fsocial-security-impostor-scams.jpg"/> /* temporary */ .RichTextArticleBody ul { padding-left: 20px; 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